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At a Glance
Market Segments
Mid-Market (43.8% of reviews)
Small-Business (60.2% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Contact Us Per Year
Jira
Star Rating
(7,309)4.3 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansLuciq
Star Rating
(238)4.3 out of 5
Market Segments
Small-Business (60.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about LuciqSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Luciq. Users appreciate its robust project management capabilities, noting features like customizable workflows and effective task tracking that enhance visibility and collaboration within teams.
- Users say that Jira's implementation process is straightforward, with many finding it easy to set up and use for project management. Recent feedback highlights how users can manage everything from backlog creation to user stories in one place, making it a valuable tool for agile project management.
- Reviewers mention that while Luciq has a strong focus on customer relations, it lacks the extensive feature set that Jira offers. Users appreciate Luciq's ability to gather user feedback through polls and capture network logs, but they often find it less comprehensive for managing complex projects compared to Jira.
- According to verified reviews, Jira's support quality is highly rated, with users noting the effectiveness of its customer service in resolving issues. In contrast, while Luciq also receives positive remarks for support, it does not match the volume of feedback that Jira garners, which may indicate a less established support framework.
- Users highlight that Jira's flexibility in workflow management is a standout feature, allowing teams to adapt quickly to changing project requirements. Luciq, while effective in capturing user data for analysis, does not provide the same level of adaptability in project workflows, which can be a limitation for teams needing agile responses.
- Reviewers indicate that Jira's extensive user base and high number of recent reviews contribute to its credibility and reliability as a project management tool. In contrast, Luciq's limited review activity suggests it may not be as widely adopted, which could impact the availability of community support and shared best practices.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Luciq
Custom Plan
Contact Us
Per Year
Get full platform access with one transparent plan, priced on DAU and Seats. No hidden fees. No surprise overages.
- Application Performance Monitoring
- Enterprise Feedback Management
- Crash Reporting
Free Trial
Jira
Free Trial is available
Luciq
Free Trial is available
Ratings
Meets Requirements
8.9
5,958
8.7
205
Ease of Use
8.1
6,032
8.7
208
Ease of Setup
7.9
2,249
8.6
114
Ease of Admin
7.6
1,481
8.2
114
Quality of Support
8.3
4,650
8.8
187
Has the product been a good partner in doing business?
8.5
1,344
8.7
109
Product Direction (% positive)
8.4
5,786
8.1
200
Features by Category
Tasks
9.2
635
Not enough data
8.9
615
Not enough data
9.1
625
Not enough data
8.7
608
Not enough data
8.5
584
Not enough data
8.2
580
Not enough data
8.5
596
Not enough data
8.4
531
Not enough data
Projects
8.9
602
Not enough data
8.7
568
Not enough data
8.2
547
Not enough data
8.4
553
Not enough data
8.6
567
Not enough data
7.7
493
Not enough data
9.2
556
Not enough data
8.3
551
Not enough data
8.1
487
Not enough data
8.1
498
Not enough data
8.6
547
Not enough data
Resource Management
8.3
528
Not enough data
8.3
537
Not enough data
8.5
530
Not enough data
Project Monitoring
8.4
519
Not enough data
8.4
528
Not enough data
8.7
560
Not enough data
Generative AI
7.4
459
Not enough data
7.5
455
Not enough data
Agentic AI - Project Management
7.4
323
Not enough data
7.7
326
Not enough data
7.8
338
Not enough data
7.6
321
Not enough data
7.6
326
Not enough data
7.5
324
Not enough data
7.9
331
Not enough data
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Bug Reporting
8.8
1817
8.6
44
8.8
1774
8.7
42
8.8
1849
8.1
40
Bug Monitoring
8.6
1761
8.0
35
8.9
1869
8.6
40
8.8
1740
8.4
37
Agentic AI - Bug Tracking
7.7
274
Not enough data
7.7
277
Not enough data
7.7
275
Not enough data
Crash Monitoring
Not enough data
8.9
24
Not enough data
8.9
24
Not enough data
8.9
30
Crash Data
Not enough data
8.3
25
Not enough data
8.4
24
Not enough data
7.7
28
Metrics
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Responses
9.4
38
Not enough data
9.3
38
Not enough data
9.4
38
Not enough data
Automation - AI Agents
8.9
37
Not enough data
9.0
36
Not enough data
9.0
37
Not enough data
9.3
37
Not enough data
9.3
37
Not enough data
Platform
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Not enough data
Autonomy - AI Agents
8.9
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Not enough data
Generative AI
9.2
40
Not enough data
9.1
37
Not enough data
Monitoring
Not enough data
8.6
11
Not enough data
8.5
12
Not enough data
8.5
11
Not enough data
6.9
7
Not enough data
6.9
6
Response
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
7.9
7
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.1
6
Not enough data
6.7
5
Functionality
Not enough data
Feature Not Available
Not enough data
4.7
5
Not enough data
Feature Not Available
Not enough data
5.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
7.3
13
|
Verified
Not enough data
7.6
13
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
7.5
14
Process Management
Not enough data
7.8
12
|
Verified
Not enough data
7.1
11
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
System Management
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
|
Verified
Communication
8.4
2702
Not enough data
8.2
2561
Not enough data
8.2
2472
Not enough data
Planning
8.7
3179
Not enough data
8.8
3263
Not enough data
8.8
3000
Not enough data
8.7
3125
Not enough data
8.3
2692
Not enough data
Workflow Management
8.6
3046
Not enough data
8.8
3326
Not enough data
7.9
2301
Not enough data
8.4
2536
Not enough data
Metrics
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Luciq are categorized as Bug Tracking
Unique Categories
Jira is categorized as Product Management, Project Management, and AI Agents For Business Operations
Luciq is categorized as Application Performance Monitoring (APM), Enterprise Feedback Management, Mobile App Debugging, Mobile Crash Reporting, and Session Replay
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Luciq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.2%
Computer Software
23.6%
Financial Services
4.5%
Internet
4.2%
Marketing and Advertising
4.1%
Other
39.3%
Computer Software
23.8%
Information Technology and Services
8.7%
Financial Services
6.5%
Internet
4.3%
Consumer Services
3.5%
Other
53.2%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
What is the best way to get a better birds eye view of the sentiment/polarity of the user verbatims?
2 Comments
NA
Hi Stephen,
This is Nour from Instabug team! Thank you for your feedback, it really sounds interesting and we'd love to have a further discussion about...Read more
What is Instabug?
1 Comment
Official Response from Luciq
Instabug is providing in-app feedback and bug reporting to mobile apps. It provides a seamless way for two-way communication with users, while providing...Read more
How does Instabug work?
1 Comment
Official Response from Luciq
It starts with the mobile app developer integrating our SDK into the app in a process that takes less than a minute to be done. Then whenever a user wants to...Read more
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