Jira Service Management | ![]() Rhino Support | |
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What I like best in JIRA is that I can create my own Dashboard. I can make my own filters. I can classified the Priority levels of the tickets I am handling.
Something I really like about this software is that it keeps your user engaged. They can get support instantly or can issue ticket.
It is nice that you can create your own analytic dashboard but there are still limitations on the reporting and it is sometimes difficult to monitor tasks and capacity through the tool
I don't really have anything to say, but sometimes it takes a couple of minutes to start working up to the capacity I need it to