Compare Jimo and WalkMe 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Enterprise (59.6% of reviews)
Entry-Level Pricing
Free Trial Per Month
No pricing available
Jimo
Star Rating
(31)4.6 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 4 pricing plansWalkMe
Star Rating
(543)4.5 out of 5
Market Segments
Enterprise (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that WalkMe excels in providing a seamless user experience, with many users highlighting its ability to reduce training time through in-app support and self-service learning. This feature significantly enhances efficiency and productivity, making it a strong choice for organizations looking to improve digital adoption.
- Users say that Jimo stands out for its no-code capabilities, allowing teams to create and share user experiences without needing technical expertise. This simplicity is a substantial advantage for small businesses, as it enables quick implementation of features without the need for extensive training or resources.
- Reviewers mention that WalkMe's robust customer support is a key differentiator, with many praising the excellent service that accompanies its powerful features. Users appreciate the combination of intuitive usability and strong support, which helps drive efficient digital adoption across various platforms.
- According to verified reviews, Jimo has been effective in enhancing communication with clients, providing a flexible way to share updates and collect feedback. This capability is particularly beneficial for small businesses that need to maintain close relationships with their customers during software releases.
- G2 reviewers highlight that while WalkMe has a higher overall satisfaction score, Jimo's users rate its ease of use and setup even higher. Users find Jimo's interface straightforward, allowing them to quickly build and preview tours and modals, which is essential for agile development environments.
- Users report that WalkMe's step-by-step guidance helps reduce confusion and lowers support requests, making it an excellent tool for onboarding and training. This feature is particularly valuable for larger enterprises that require a more structured approach to user training and software adoption.
Pricing
Entry-Level Pricing
Jimo
Free trial
Free Trial
Per Month
14-day free trial with all features.
User onboarding guides
User onboarding checklists
Resource Center
NPS & Surveys
- User onboarding
- Unlimited product tours & walkthroughs
- Unlimited hints, beacons & tooltips
WalkMe
No pricing availableFree Trial
Jimo
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
9.0
27
8.7
472
Ease of Use
9.3
30
8.4
480
Ease of Setup
9.0
24
8.1
389
Ease of Admin
9.2
18
8.3
364
Quality of Support
9.6
25
8.8
467
Has the product been a good partner in doing business?
9.5
17
8.9
362
Product Direction (% positive)
10.0
29
9.0
458
Features by Category
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
User Analysis
9.1
27
7.9
287
8.1
26
8.1
320
User Support
8.9
26
8.6
311
8.3
26
7.7
250
8.7
26
8.0
258
Walkthrough Type
8.4
26
8.0
267
9.0
27
9.1
320
Platform Basics - Digital Adoption Platform
Not enough data
8.4
47
Not enough data
9.0
52
Analytics - Digital Adoption Platform
Not enough data
8.7
46
Functions - Digital Adoption Platform
Not enough data
8.9
48
Not enough data
9.2
53
Agentic AI - Digital Adoption Platform
Not enough data
7.1
33
Design and Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
98
Self-Service Experience
Not enough data
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
171
Self-Service Platform
Not enough data
8.3
174
Not enough data
8.2
179
Not enough data
7.1
137
Not enough data
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Jimo and WalkMe are categorized as Digital Adoption Platform
Unique Categories
Jimo is categorized as Pop-Up Builder and Survey
WalkMe is categorized as ServiceNow Store Apps, Mobile App Analytics, Mobile App Optimization, and Customer Self-Service
Reviews
Reviewers' Company Size
Jimo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.3%
Computer Software
23.3%
Education Management
10.0%
Marketing and Advertising
6.7%
Sports
3.3%
Other
23.3%
Computer Software
10.9%
Financial Services
8.2%
Information Technology and Services
7.8%
Hospital & Health Care
5.3%
Insurance
4.4%
Other
63.4%
Discussions
Jimo has no discussions with answers
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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