G2 reviewers report that Influitive excels in customer support, with many users highlighting the "top-notch" assistance they receive from their customer success managers and account managers, which significantly contributes to their overall success with the platform.
Users say that Viafoura provides a more robust community engagement experience, particularly through its interactive features like polls, which help users gauge community interests and enhance engagement, making it easier to monitor and respond to comments effectively.
Reviewers mention that Influitive's gamification features set it apart from competitors, allowing users to engage their customers and advocates in a unique way, which many find to be a key differentiator in their daily operations.
According to verified reviews, Viafoura's ease of setup is frequently praised, with users appreciating the straightforward onboarding process and the proactive support from account managers who ensure that all needs are met promptly.
Users highlight that while both platforms offer solid community insights, Viafoura's analytics capabilities are noted for being slightly more advanced, helping users track community engagement metrics more effectively and make data-driven decisions.
G2 reviewers indicate that Influitive's customization options are a strong point, with users expressing satisfaction in how easily they can tailor the platform to fit their specific business needs, enhancing their overall user experience.
Pricing
Entry-Level Pricing
Influitive
No pricing available
Viafoura
No pricing available
Free Trial
Influitive
No trial information available
Viafoura
Free Trial is available
Ratings
Meets Requirements
8.6
333
8.7
117
Ease of Use
8.6
330
8.7
119
Ease of Setup
7.7
233
8.5
80
Ease of Admin
8.4
265
8.4
84
Quality of Support
9.2
315
9.6
117
Has the product been a good partner in doing business?
Being new to advocacy do you have any tips and tricks you could share to the newbies that would help us grow the advocacy :)
1 Comment
JA
Promote your program everywhere. Evangelize it to everyone in your company. Add an email signature to the bottom of your email, create a welcome video, and...Read more
What kinds of components are installed? Can you connect referrals to salesforce opportunities?
1 Comment
CB
Yes, Influitive can connect with Salesforce for Referrals. The integration is specific and uses something called Salesforce for Referrals 2.0. I've worked...Read more
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