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At a Glance
Market Segments
Mid-Market (48.8% of reviews)
Small-Business (75.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Influitive
Star Rating
(396)4.4 out of 5
Market Segments
Mid-Market (48.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InfluitiveSynup
Star Rating
(318)4.5 out of 5
Market Segments
Small-Business (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SynupSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Influitive excels in Community Building with features like Social Network Integration rated at 8.5, while Synup shines in Local Search Optimization, particularly with its Online Listings feature rated at 9.3, making it a better choice for businesses focused on local visibility.
- Reviewers mention that Influitive's Marketing Gamification capabilities, such as Simultaneous Competitions rated at 9.1, provide a unique way to engage customers, whereas Synup's Social Management features, including Social Engagement rated at 9.9, are highly praised for their effectiveness in managing social media interactions.
- G2 users highlight that Influitive's Content & Collaboration tools, especially the Content Calendar rated at 9.9, facilitate seamless content planning, while Synup's Analytics capabilities, particularly Performance Analytics rated at 9.8, offer robust insights into marketing effectiveness.
- Users on G2 report that Influitive's Customer Feedback feature rated at 8.7 is beneficial for gathering insights, but Synup's Reputation Management tools, with a rating of 9.0, are noted for their ability to effectively manage and respond to customer reviews.
- Reviewers mention that Influitive's Event Marketing features, such as Event Configuration rated at 8.5, are useful for organizing customer engagement events, while Synup's Integrations capabilities, particularly Social Media Integration rated at 9.6, are praised for their ease of use and effectiveness in connecting various platforms.
- Users say that Influitive's Quality of Support is rated at 9.2, indicating strong customer service, while Synup's support is also commendable at 9.1, but users report that Influitive's support team is particularly responsive and helpful in resolving issues quickly.
Pricing
Entry-Level Pricing
Influitive
No pricing availableSynup
No pricing availableFree Trial
Influitive
No trial information availableSynup
No trial information availableRatings
Meets Requirements
8.6
333
9.0
255
Ease of Use
8.6
330
8.9
259
Ease of Setup
7.7
233
8.9
188
Ease of Admin
8.4
265
8.8
147
Quality of Support
9.2
315
9.2
252
Has the product been a good partner in doing business?
9.1
263
8.9
148
Product Direction (% positive)
8.6
320
9.2
247
Features by Category
Social Analytics
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
30
Not enough data
10.0(won by default)
30
Not enough data
10.0(won by default)
31
Not enough data
9.8(won by default)
32
Reports & Dashboards
Not enough data
9.9(won by default)
31
Not enough data
9.9(won by default)
32
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
30
Agentic AI - Social Media Analytics
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Business Tools
Not enough data
9.6
53
Not enough data
9.8
50
Not enough data
9.8
48
Not enough data
9.8
54
Not enough data
9.8
54
Customer Tools
Not enough data
9.9
57
Not enough data
9.9
53
Not enough data
9.8
54
Not enough data
9.8
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.9
141
|
Verified
Not enough data
9.0
134
|
Verified
Not enough data
8.9
144
|
Verified
Not enough data
9.0
149
|
Verified
Performance
Not enough data
9.0
152
|
Verified
Not enough data
8.9
154
|
Verified
Local Search Optimization
Not enough data
9.0
104
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.1
117
|
Verified
Not enough data
9.1
115
|
Verified
Not enough data
8.9
105
|
Verified
Not enough data
9.0
119
|
Verified
Marketing Gamification
8.5
57
Not enough data
9.1
43
Not enough data
8.4
50
Not enough data
8.8
62
Not enough data
8.5
61
Not enough data
7.2
43
Not enough data
Agentic AI - Gamification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
8.0
48
Not enough data
8.5
50
Not enough data
Platform
8.8
59
Not enough data
8.9
50
Not enough data
8.2
60
Not enough data
Content & Collaboration
Not enough data
9.9
61
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Social Management
Not enough data
9.9
63
Not enough data
9.9
62
Not enough data
9.9
60
Not enough data
9.9
61
Not enough data
9.8
61
Not enough data
9.9
61
Not enough data
9.8
32
Agentic AI - Social Media Management
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Content Sharing
9.1
11
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
8.3
10
|
Verified
Not enough data
8.3
11
|
Verified
Not enough data
Content Dashboard
7.8
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
7.5
8
|
Verified
Not enough data
Analytics
8.6
12
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
14
|
Verified
Not enough data
Platform
7.7
10
|
Verified
Not enough data
7.7
10
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Employee Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visual UGC
Not enough data
9.8
41
Not enough data
9.7
42
Not enough data
9.7
42
Not enough data
9.8
41
Integrations
Not enough data
9.6
40
Not enough data
9.7
43
Not enough data
10.0
42
Not enough data
9.7
41
Support
Not enough data
9.8
42
Not enough data
9.8
42
Performance
Not enough data
9.8
40
Not enough data
9.5
43
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Building
8.5
55
Not enough data
8.0
48
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Improvement
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Analytics
7.9
49
Not enough data
8.7
60
Not enough data
8.0
54
Not enough data
7.5
43
Not enough data
Community Management
8.2
50
Not enough data
8.0
53
Not enough data
Not enough data
Not enough data
Community Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Community Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
8.9
127
|
Verified
Not enough data
8.8
108
Not enough data
8.8
110
|
Verified
Reporting
Not enough data
8.6
97
Not enough data
8.8
104
|
Verified
Not enough data
8.9
129
|
Verified
Media Monitoring
Not enough data
8.7
113
|
Verified
Not enough data
8.6
114
|
Verified
Not enough data
Feature Not Available
In-House Management
Not enough data
Feature Not Available
Not enough data
8.8
100
Generative AI
Not enough data
9.1
55
Agentic AI - Online Reputation Management
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.8
8
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Influitive and Synup are categorized as Customer Advocacy
Unique Categories
Reviews
Reviewers' Company Size
Influitive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
45.2%
Information Technology and Services
14.0%
E-Learning
6.2%
Marketing and Advertising
5.4%
Internet
4.1%
Other
25.1%
Marketing and Advertising
38.9%
Financial Services
5.5%
Retail
4.8%
Information Technology and Services
3.2%
Health, Wellness and Fitness
3.2%
Other
44.4%
Alternatives
Discussions
What kinds of components are installed? Can you connect referrals to salesforce opportunities?
1 Comment
CB
Yes, Influitive can connect with Salesforce for Referrals. The integration is specific and uses something called Salesforce for Referrals 2.0. I've worked...Read more
Being new to advocacy do you have any tips and tricks you could share to the newbies that would help us grow the advocacy :)
1 Comment
JA
Promote your program everywhere. Evangelize it to everyone in your company. Add an email signature to the bottom of your email, create a welcome video, and...Read more
Influitive has no more discussions with answers
Is this better than BirdEye as far as features go
2 Comments
AR
Jay,
I may be biased here since I'm the founder of Synup.
While Birdeye has their strengths, I believe that we shine in other aspects including our...Read more
How do you user Synup most? With Dashboard access or as a One-Time submission service?
2 Comments
JC
BothRead more
Synup has no more discussions with answers
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