G2 reviewers report that Influitive excels in customer support, with many users highlighting the "top-notch" assistance they receive from their customer success managers and account managers. This level of support is often cited as a significant factor in their overall success with the platform.
Users say that social.plus offers a seamless experience for coordinating social media posts across various platforms. Reviewers appreciate the customized features that cater to specific user journeys, making it easier for teams to manage updates and collaborate effectively.
According to verified reviews, Influitive stands out for its gamification features, which help engage customers and advocates daily. Users love how easy it is to customize the platform to fit their company's needs, enhancing user engagement and satisfaction.
Reviewers mention that social.plus shines in its ease of setup, with many users praising how quickly they could get started and monitor interactions across all channels. This user-friendly onboarding process is a significant advantage for teams looking to streamline their social media management.
G2 reviewers highlight that while Influitive has a strong overall rating, it faces challenges in setup compared to social.plus, which boasts a higher ease of setup score. Users have noted that Influitive's implementation can be more complex, requiring more time and effort to configure.
Users report that both platforms provide high-quality support, but Influitive's support is particularly noted for its responsiveness and effectiveness. However, social.plus users also appreciate the organized and accessible tools it offers for managing social media interactions, making it a solid choice for teams focused on collaboration.
Being new to advocacy do you have any tips and tricks you could share to the newbies that would help us grow the advocacy :)
1 Comment
JA
Promote your program everywhere. Evangelize it to everyone in your company. Add an email signature to the bottom of your email, create a welcome video, and...Read more
What kinds of components are installed? Can you connect referrals to salesforce opportunities?
1 Comment
CB
Yes, Influitive can connect with Salesforce for Referrals. The integration is specific and uses something called Salesforce for Referrals 2.0. I've worked...Read more
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