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Compare Jetlink Conversational AI Platform and Zoom Virtual Agent 
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At a Glance
Market Segments
Mid-Market (43.5% of reviews)
Mid-Market (77.0% of reviews)
Entry-Level Pricing
No pricing available
$ < 50,000 annual customer service requests
Jetlink Conversational AI Platform
Star Rating
(70)4.9 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Jetlink Conversational AI PlatformZoom Virtual Agent
Star Rating
(214)4.5 out of 5
Market Segments
Mid-Market (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$ < 50,000 annual customer service requests
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoom Virtual Agent has a solid ease of use rating of 8.6, but reviewers mention that Jetlink Conversational AI Platform excels with a higher score of 9.6, indicating a more intuitive interface for everyday users.
- Reviewers mention that while Zoom Virtual Agent offers decent customization options with a score of 7.4, Jetlink Conversational AI Platform shines in this area with a score of 9.4, allowing for more tailored user experiences.
- G2 users highlight that Zoom Virtual Agent's quality of support is rated at 9.0, but users on G2 praise Jetlink Conversational AI Platform for its exceptional support, achieving a score of 9.6, which can be crucial for businesses needing reliable assistance.
- Users say that Zoom Virtual Agent has a lower score of 7.8 for live chat capabilities, while Jetlink Conversational AI Platform stands out with a score of 9.6, making it a better choice for companies prioritizing real-time customer interaction.
- Reviewers mention that Jetlink Conversational AI Platform offers superior analytics features with a score of 9.0 compared to Zoom Virtual Agent's 7.8, which can significantly enhance decision-making through better data insights.
- Users report that Zoom Virtual Agent's generative AI capabilities, particularly in AI text generation, score 9.2, but Jetlink Conversational AI Platform surpasses this with a perfect score of 10.0, showcasing its advanced AI functionalities.
Pricing
Entry-Level Pricing
Jetlink Conversational AI Platform
No pricing availableZoom Virtual Agent
Standard
$
< 50,000 annual customer service requests
Standard Features:
- Intelligent Self-Service Q&A
- Support for Images in Answers
- UI Config Manager
Free Trial
Jetlink Conversational AI Platform
No trial information availableZoom Virtual Agent
Free Trial is available
Ratings
Meets Requirements
9.6
41
8.6
147
Ease of Use
9.6
43
8.7
147
Ease of Setup
9.3
34
8.5
103
Ease of Admin
9.1
27
8.6
98
Quality of Support
9.7
41
9.0
146
Has the product been a good partner in doing business?
9.7
26
9.4
100
Product Direction (% positive)
10.0
37
9.0
134
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.4
35
7.9
34
9.5
35
7.8
33
9.6
34
8.4
34
9.4
32
8.2
29
9.5
33
Feature Not Available
Platform
9.7
33
8.3
29
9.4
34
8.0
33
9.4
33
8.4
34
9.2
34
8.2
33
8.9
29
7.2
23
9.2
33
7.8
24
9.4
34
7.3
27
Generative AI
9.2
14
9.3
10
9.3
14
9.3
10
Generative AI
Not enough data
8.7
5
Self-Service Experience
Not enough data
8.1
45
Not enough data
8.1
80
Not enough data
6.6
27
Not enough data
8.6
30
Not enough data
7.8
36
Self-Service Platform
Not enough data
8.4
44
Not enough data
8.1
42
Not enough data
7.8
44
Not enough data
7.9
36
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
9.6
9
Not enough data
9.3
7
Not enough data
9.2
8
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
9
Not enough data
8.1
8
Not enough data
8.8
8
Meeting Insights - AI Meeting Assistants
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
9.1
9
Accessibility - AI Meeting Assistants
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Agentic AI - AI Meeting Assistants
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Categories
Categories
Shared Categories
Jetlink Conversational AI Platform and Zoom Virtual Agent are categorized as Chatbots
Unique Categories
Jetlink Conversational AI Platform has no unique categories
Zoom Virtual Agent is categorized as Customer Self-Service, AI Meeting Assistants, AI Chatbots, and AI Writing Assistant
Reviews
Reviewers' Company Size
Jetlink Conversational AI Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Virtual Agent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
27.4%
Financial Services
9.7%
Banking
9.7%
Health, Wellness and Fitness
4.8%
Pharmaceuticals
3.2%
Other
45.2%
Computer Software
19.5%
Retail
7.0%
Internet
7.0%
Health, Wellness and Fitness
5.5%
Consumer Services
5.5%
Other
55.5%
Alternatives
Discussions
Jetlink Conversational AI Platform has no discussions with answers
Does Solvvy offer a free trial?
1 Comment
Official Response from Zoom Virtual Agent
Yes, Solvvy provides a two-week free trial to help you determine if it's the right solution for you. Signing up is easy, just navigate to our Live Demo form:...Read more
How long does it take to implement Solvvy?
1 Comment
Official Response from Zoom Virtual Agent
Implementing Solvvy only takes 1 - 2 weeks.Read more
Who are Solvvy's customers?
1 Comment
Official Response from Zoom Virtual Agent
Solvvy has close to 100 customers ranging from small, large, to post-IPO businesses. To learn more about our customers, and hear their testimonials, you can...Read more
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