# Jellyfish vs ServiceNow DevOps Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jellyfish excels in providing a user-friendly interface, with many users appreciating its intuitive design and detailed metrics. Features like the Team Pulse and Metrics by Outcome allow teams to analyze performance effectively during retrospectives.
- **Users say** that ServiceNow DevOps stands out for its exceptional customer service, with quick response times for support inquiries. This level of support is often highlighted as a key advantage, making it easier for teams to resolve issues promptly.
- **Reviewers mention** that Jellyfish offers robust integration capabilities, particularly with tools like Jira and GitHub. Users find it beneficial to have a single platform for combining data from multiple sources, which enhances their ability to track metrics and compare performance across teams.
- **According to verified reviews** , ServiceNow DevOps is praised for its scalability and effectiveness in CI/CD pipelines. Users appreciate how it simplifies the display of changes and deployments, contributing to increased productivity and streamlined workflows.
- **G2 reviewers highlight** that while Jellyfish has a strong overall satisfaction score, it may face challenges in meeting specific workflow needs for some users. Configuration can be a bit complex, which might require additional time for teams to tailor the software to their processes.
- **Users report** that both products have similar star ratings, but Jellyfish's higher G2 Score reflects a broader base of recent positive feedback, indicating a more consistent user experience. This is particularly evident in its ease of use and quality of support, where Jellyfish outshines ServiceNow DevOps.



| | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 427 | 35 | 
| **Largest Market Segment** | Mid-Market (68.6% of reviews) | Enterprise (58.8% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Jellyfish

Pros:
- Metrics (71 reviews)
- Team Collaboration (65 reviews)

Cons:
- Metrics Issues (36 reviews)
- Complex Configuration (21 reviews)

### ServiceNow DevOps

Pros:
- Automation (5 reviews)
- Ease of Use (5 reviews)

Cons:
- Complex Setup (3 reviews)
- Expensive (3 reviews)

---
## Ratings Comparison
| Rating | Jellyfish | ServiceNow DevOps | 
|---|---|---|
  | **Meets Requirements** | 8.6 (344 reviews) | 8.6 (30 reviews) | 
  | **Ease of Use** | 8.3 (362 reviews) | 8.4 (30 reviews) | 
  | **Ease of Setup** | 8.1 (227 reviews) | 8.4 (18 reviews) | 
  | **Ease of Admin** | 8.3 (108 reviews) | 9.1 (9 reviews) | 
  | **Quality of Support** | 9.2 (275 reviews) | 8.8 (30 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (108 reviews) | 9.3 (9 reviews) | 
  | **Product Direction (% positive)** | 9.3 (343 reviews) | 9.2 (30 reviews) | 

---
## Pricing

### Jellyfish

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ServiceNow DevOps

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Continuous Delivery

| Product | Score | Reviews |
|---|---|---|
| **Jellyfish** | N/A | N/A |
| **ServiceNow DevOps** | 8.5/10 | 5 |

#### Functionality

| Feature | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Deployment-Ready Staging** | Not enough data | 8.3 (5 reviews) | 
| **Integration** | Not enough data | 8.3 (5 reviews) | 
| **Extensible** | Not enough data | 8.7 (5 reviews) | 

#### Management

| Feature | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Processes and Workflow** | Not enough data | 8.3 (5 reviews) | 
| **Reporting** | Not enough data | 9.0 (5 reviews) | 
| **Automation** | Not enough data | 8.7 (5 reviews) | 

#### Agentic AI - Continuous Delivery

| Feature | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Software Development Analytics Tools

| Product | Score | Reviews |
|---|---|---|
| **Jellyfish** | 8.3/10 | 314 |
| **ServiceNow DevOps** | 8.9/10 | 17 |

#### Functionality

| Feature | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Repository Integration** | 8.6 (287 reviews) | 8.8 (14 reviews) | 
| **Analytics and Trends** | 8.9 (310 reviews) | 8.7 (14 reviews) | 
| **Productivity Updates** | 8.5 (306 reviews) | 8.9 (15 reviews) | 

#### Management

| Feature | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Historical Data Consolidation** | 8.5 (297 reviews) | 8.9 (14 reviews) | 
| **Data Context** | 8.2 (298 reviews) | 8.8 (15 reviews) | 
| **Testing Integration** | 7.0 (261 reviews) | 9.1 (15 reviews) | 

### DevOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Jellyfish** | N/A | N/A |
| **ServiceNow DevOps** | 8.7/10 | 9 |

#### Management

| Feature | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Configuration Management** | Not enough data | 8.9 (9 reviews) | 
| **Access Control** | Not enough data | 8.3 (9 reviews) | 
| **Orchestration** | Not enough data | 8.5 (9 reviews) | 

#### Functionality

| Feature | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Automation** | Not enough data | 8.7 (9 reviews) | 
| **Integrations** | Not enough data | 8.5 (9 reviews) | 
| **Extensibility** | Not enough data | 8.3 (9 reviews) | 

#### Processes

| Feature | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Pipeline Control** | Not enough data | 8.9 (9 reviews) | 
| **Workflow Visualization** | Not enough data | 8.9 (9 reviews) | 
| **Continuous Deployment** | Not enough data | 8.9 (9 reviews) | 

### Continuous Integration

| Product | Score | Reviews |
|---|---|---|
| **Jellyfish** | N/A | N/A |
| **ServiceNow DevOps** | 8.9/10 | 6 |

#### Functionality

| Feature | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Integrations** | Not enough data | 8.3 (6 reviews) | 
| **Extensibility** | Not enough data | 9.0 (5 reviews) | 
| **Test Customization** | Not enough data | 8.9 (6 reviews) | 

#### Management

| Feature | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Automation** | Not enough data | 9.2 (6 reviews) | 
| **Processes and Workflow** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | 9.0 (5 reviews) | 

#### Agentic AI - Continuous Integration

| Feature | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Value Stream Management

| Product | Score | Reviews |
|---|---|---|
| **Jellyfish** | 8.3/10 | 86 |
| **ServiceNow DevOps** | 8.7/10 | 6 |

#### Value Analysis

| Feature | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Metric Relevance** | 9.0 (85 reviews) | Not enough data | 
| **Insight** | 8.6 (83 reviews) | Not enough data | 
| **Impact Predictions** | 8.4 (78 reviews) | Not enough data | 
| **Report Generation** | 8.2 (79 reviews) | Not enough data | 

#### Value Management

| Feature | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Planning Tools** | 8.0 (78 reviews) | 8.7 (5 reviews) | 
| **Communication Tools** | 7.4 (73 reviews) | 8.6 (6 reviews) | 
| **Control** | 8.4 (76 reviews) | 8.7 (5 reviews) | 

---
## Categories
**Shared Categories (2):** [Software Development Analytics Tools](https://www.g2.com/categories/software-development-analytics-tools), [Value Stream Management Software](https://www.g2.com/categories/value-stream-management)


**Unique to ServiceNow DevOps (3):** [DevOps Platforms](https://www.g2.com/categories/devops-platforms), [Continuous Delivery Tools](https://www.g2.com/categories/continuous-delivery-tools), [Continuous Integration Tools](https://www.g2.com/categories/continuous-integration)


---
## Reviewer Demographics

### By Company Size

| Segment | Jellyfish | ServiceNow DevOps | 
|---|---|---|
| **Small-Business** | 3.9% | 11.8% | 
| **Mid-Market** | 68.6% | 29.4% | 
| **Enterprise** | 27.5% | 58.8% | 

### By Industry

#### Jellyfish

- **Computer Software:** 42.1%
- **Information Technology and Services:** 13.6%
- **Financial Services:** 8.3%
- **Marketing and Advertising:** 2.5%
- **Hospital & Health Care:** 2.5%
- **Logistics and Supply Chain:** 2.3%
- **Gambling & Casinos:** 2.3%
- **Internet:** 1.8%
- **Health, Wellness and Fitness:** 1.8%
- **Real Estate:** 1.5%
- **Other:** 21.4%

#### ServiceNow DevOps

- **Information Technology and Services:** 47.1%
- **Computer Software:** 14.7%
- **Banking:** 5.9%
- **Manufacturing:** 2.9%
- **Transportation/Trucking/Railroad:** 2.9%
- **Program Development:** 2.9%
- **Legal Services:** 2.9%
- **Information Services:** 2.9%
- **Hospital & Health Care:** 2.9%
- **Financial Services:** 2.9%
- **Other:** 11.8%

---
## Alternatives

### Alternatives to Jellyfish

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### Alternatives to ServiceNow DevOps

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- [Azure Pipelines](https://www.g2.com/products/azure-pipelines/reviews) — 4.3/5 stars (375 reviews)
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- [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) — 4.5/5 stars (4002 reviews)
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---
## Top Discussions

### Jellyfish

No discussions available for this product.

### ServiceNow DevOps

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jellyfish-2025-10-22-vs-servicenow-devops)