G2 reviewers report that JazzHR excels in user-friendliness, with many users highlighting its intuitive interface and pre-built options that streamline the recruiting process. One user mentioned, "JazzHR is easy to use and is already pre-built with options to help you keep the Recruiting process streamlined."
Users say Tracker shines in its automation capabilities, which enhance efficiency in daily operations. Reviewers appreciate how it integrates various workflows into one platform, with one user stating, "I really appreciate Tracker for seamlessly integrating all our information workflows into one place."
According to verified reviews, JazzHR has a significant advantage in market presence, with a larger number of reviews indicating a broader user base and more recent feedback. This suggests that JazzHR is actively used and continuously improved, as seen in the 21 recent reviews compared to Tracker's lack of recent activity.
Reviewers mention that Tracker provides exceptional support, with users praising the responsiveness and helpfulness of the support team. One user shared their positive experience, stating, "Kristen Lane took care of my ticket and was great to work with. She responded quickly, kept me informed, and solved the issue efficiently."
Users highlight that JazzHR is particularly beneficial for managing high volumes of applicants, making it a preferred choice for mid-market companies. A user noted, "As someone who receives a high volume of applicants daily, I appreciate how easy it is to organize, screen, and communicate with candidates."
G2 reviewers indicate that while both products have similar ease of use ratings, Tracker's higher score in quality of support suggests that users may find more personalized assistance when needed. This is reflected in the feedback praising Tracker's support team for their effective problem-solving capabilities.
Will electronic employment applications be implemented in the near future?
3 Comments
KP
Thanks for reaching out, Shanna!
Every JazzHR account supports hosted electronic job applications. These can be built out and customized from each job's...Read more
How much does jazz HR cost?
2 Comments
TT
It depends on the subscription plan you choose. There are multiple levels.Read more
Why Switch?
2 Comments
Official Response from JazzHR
JazzHR saves time and money. Our ATS is a centralized location where you can store all important job and candidate information. You can automate time...Read more
According to our client contracts, we ensure that the platform is available 99.8% of the time during each calendar month. All upgrades are performed outside...Read more
Will the dashboards ever become interactive?
1 Comment
VT
they have a new release with many upgrades as of a couple of weeks ago. You might go back and double check. Not sure exactly what you are looking for in...Read more
How do you keep customer’s data safe?
1 Comment
Official Response from Tracker
We host all of our data with Microsoft Azure, who is an enterprise grade, best in class, data hosting company.Read more