Compare JazzHR and Tracker 
Featured Products
At a Glance
Market Segments
Mid-Market (68.3% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
$79.00 Per Month
Contact Us 1 user/month Per Year
JazzHR
Star Rating
(843)4.4 out of 5
Market Segments
Mid-Market (68.3% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Browse all 3 pricing plansTracker
Star Rating
(135)4.6 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 user/month Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JazzHR excels in user-friendliness, with many users highlighting its intuitive interface and pre-built options that streamline the recruiting process. One user mentioned, "JazzHR is easy to use and is already pre-built with options to help you keep the Recruiting process streamlined."
- Users say Tracker shines in its automation capabilities, which enhance efficiency in daily operations. Reviewers appreciate how it integrates various workflows into one platform, with one user stating, "I really appreciate Tracker for seamlessly integrating all our information workflows into one place."
- According to verified reviews, JazzHR has a significant advantage in market presence, with a larger number of reviews indicating a broader user base and more recent feedback. This suggests that JazzHR is actively used and continuously improved, as seen in the 21 recent reviews compared to Tracker's lack of recent activity.
- Reviewers mention that Tracker provides exceptional support, with users praising the responsiveness and helpfulness of the support team. One user shared their positive experience, stating, "Kristen Lane took care of my ticket and was great to work with. She responded quickly, kept me informed, and solved the issue efficiently."
- Users highlight that JazzHR is particularly beneficial for managing high volumes of applicants, making it a preferred choice for mid-market companies. A user noted, "As someone who receives a high volume of applicants daily, I appreciate how easy it is to organize, screen, and communicate with candidates."
- G2 reviewers indicate that while both products have similar ease of use ratings, Tracker's higher score in quality of support suggests that users may find more personalized assistance when needed. This is reflected in the feedback praising Tracker's support team for their effective problem-solving capabilities.
Pricing
Entry-Level Pricing
JazzHR
Hero
$79.00
Per Month
Promote jobs online and screen resumes
- Unlimited Users and Candidates
- 3 open active job slots, $9 per additional job
- Custom Branded Career Website
Tracker
Pro
Contact Us
1 user/month Per Year
INCLUDING ALL CORE FEATURES
- All Core CRM & ATS
- Back Office Features
- Live Client Support
Free Trial
JazzHR
Free Trial is available
Tracker
Free Trial is available
Ratings
Meets Requirements
8.5
687
9.0
116
Ease of Use
9.0
695
9.0
117
Ease of Setup
8.8
476
8.8
73
Ease of Admin
9.0
469
8.8
70
Quality of Support
8.5
618
9.5
114
Has the product been a good partner in doing business?
9.1
456
9.3
70
Product Direction (% positive)
8.4
667
9.5
115
Features by Category
Platform Functionality
Not enough data
8.7
46
Not enough data
8.5
41
Not enough data
8.4
45
Not enough data
8.8
53
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.9
426
8.7
61
7.7
388
8.3
53
Feature Not Available
8.5
46
8.5
437
8.9
58
8.7
437
8.8
62
7.4
370
8.2
53
7.2
414
8.6
61
8.2
431
8.6
60
Candidate Management
Not enough data
8.5
26
|
Verified
Not enough data
8.9
28
|
Verified
Not enough data
8.4
27
|
Verified
Not enough data
8.7
26
|
Verified
Not enough data
8.5
25
|
Verified
Communication
Not enough data
8.5
25
|
Verified
Not enough data
8.8
27
|
Verified
Not enough data
9.0
28
|
Verified
Onboarding
Not enough data
8.2
25
|
Verified
Not enough data
7.8
23
Analytics
Not enough data
8.3
26
|
Verified
Not enough data
8.3
29
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
7.3
105
6.4
12
Recruitment Platform - Recruitment Platforms
8.9
15
Not enough data
7.4
15
Not enough data
6.5
14
Not enough data
7.3
15
Not enough data
6.9
13
Not enough data
7.9
15
Not enough data
Recruitment AI - Recruitment Platforms
7.1
14
Not enough data
5.8
13
Not enough data
6.1
14
Not enough data
Agentic AI - Recruitment Platforms
6.0
8
Not enough data
5.8
8
Not enough data
6.0
8
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
5.9
22
Not enough data
5.9
22
Not enough data
5.9
22
Not enough data
Sourcing
8.0
465
8.5
82
8.2
476
8.4
68
8.0
29
Not enough data
8.8
32
Not enough data
7.4
29
Not enough data
Candidate Management - Applicant Tracking System
8.5
461
8.5
70
8.9
29
Not enough data
8.1
29
Not enough data
6.6
27
Not enough data
7.6
28
Not enough data
6.3
28
Not enough data
8.1
29
Not enough data
Platform
7.9
426
8.7
61
7.7
388
8.3
53
Feature Not Available
8.5
46
8.5
437
8.9
58
8.7
437
8.8
62
7.4
370
8.2
53
7.2
414
8.6
61
8.2
431
8.6
60
AI - Applicant Tracking Systems (ATS)
6.6
20
Not enough data
6.8
20
Not enough data
6.3
20
Not enough data
Platform Basics
8.3
120
8.2
24
8.9
129
8.8
28
8.5
122
8.5
24
Platform Content
8.1
119
8.3
23
8.6
124
8.8
25
8.2
118
8.9
24
8.2
120
8.3
23
Platform Performance
8.6
124
8.5
26
8.6
124
8.3
25
7.9
120
8.4
28
Platform Additional Functionality
9.0
127
8.5
27
7.9
118
8.3
27
Categories
Categories
Shared Categories
JazzHR and Tracker are categorized as Applicant Tracking Systems (ATS), Recruitment Marketing, and Recruitment Platforms
Unique Categories
JazzHR has no unique categories
Tracker is categorized as Staffing and Recruiting Automation
Reviews
Reviewers' Company Size
JazzHR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.4%
Computer Software
7.9%
Staffing and Recruiting
7.4%
Hospital & Health Care
5.8%
Non-Profit Organization Management
5.4%
Other
64.2%
Staffing and Recruiting
66.4%
Information Technology and Services
12.2%
Legal Services
2.3%
Human Resources
2.3%
Construction
1.5%
Other
15.3%
Discussions
Will electronic employment applications be implemented in the near future?
3 Comments
BJ
Personally, I agree that you should keep the initial online application short-and-sweet... especially when you have to ask EOE / OFCCP questions... just the...Read more
Why Switch?
2 Comments
DT
Why switch from the horse to the car?
Why switch from a typewriter to a computer?
Why switch from leeches to medicine?
Not trying to be flippant, but...Read more
How much does jazz HR cost?
2 Comments
KG
JHR has several packages that allow to tailor your cost to your needs. Read more
Is the system reliable? Is there any downtime?
3 Comments
VT
We've never had any downtime with it at all. its extremely reliableRead more
How do you handle data migration?
1 Comment
Official Response from Tracker
We can do everything from loading spreadsheets of simple data, loading resumes in bulk, up to custom migrations from all major systems including custom...Read more
Do you do training?
1 Comment
Official Response from Tracker
Training is included with both our premier and professional packages. We have hands-on team trainings and Q+A sessions with a Tracker expert to make sure...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
