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Compare JazzHR and Paychex 
Featured Products
At a Glance
Market Segments
Mid-Market (68.0% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
$79.00 Per Month
Contact Vendor for Pricing
JazzHR
Star Rating
(830)4.4 out of 5
Market Segments
Mid-Market (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Free Trial is available
Browse all 3 pricing plansPaychex
Star Rating
(1,632)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paychex excels in "Payroll Entry" with a score of 8.8, making it a strong choice for businesses that prioritize payroll management. In contrast, JazzHR's payroll features are less emphasized, which may be a drawback for users needing comprehensive payroll solutions.
- Reviewers mention that JazzHR shines in "Job Posting" with a score of 9.1, highlighting its user-friendly interface and effective candidate sourcing capabilities. Paychex, while competent, scores lower at 8.3, indicating that JazzHR may be the better option for recruitment-focused businesses.
- G2 users indicate that JazzHR's "Candidate Management" features, particularly "Applicant Tracking" (8.8), are superior to Paychex's offerings (7.6). This suggests that JazzHR provides a more robust solution for managing the hiring process.
- Users on G2 report that Paychex's "Compliance Support" is rated lower at 6.7, which may raise concerns for businesses needing strong compliance features. In contrast, JazzHR's compliance features are more positively received, scoring higher in this area.
- Reviewers say that Paychex's "Ease of Use" is rated at 8.5, while JazzHR outperforms with a score of 9.0. This indicates that users find JazzHR more intuitive and easier to navigate, which can significantly impact daily operations.
- Users report that Paychex's "Quality of Support" is rated at 8.4, while JazzHR's support is slightly better at 8.7. This suggests that JazzHR may provide more reliable customer service, which is crucial for businesses that require ongoing assistance.
Pricing
Entry-Level Pricing
JazzHR
Hero
$79.00
Per Month
Promote jobs online and screen resumes
- Unlimited Users and Candidates
- 3 open active job slots, $9 per additional job
- Custom Branded Career Website
Free Trial
JazzHR
Free Trial is available
Paychex
No trial information availableRatings
Meets Requirements
8.6
678
8.7
1,307
Ease of Use
9.0
687
8.5
1,367
Ease of Setup
8.8
469
8.3
976
Ease of Admin
9.0
462
8.5
956
Quality of Support
8.6
609
8.3
1,260
Has the product been a good partner in doing business?
9.1
449
8.5
955
Product Direction (% positive)
8.4
660
7.5
1,284
Features by Category
Core HR
Not enough data
8.1
113
Not enough data
7.8
106
Not enough data
7.8
52
Not enough data
8.1
76
Not enough data
8.4
113
Not enough data
7.7
114
Generative AI
Not enough data
4.3
5
Platform
7.9
427
7.5
312
7.7
389
7.4
165
Feature Not Available
Feature Not Available
8.5
438
8.3
400
8.7
437
8.5
409
7.4
371
8.0
292
7.2
415
8.2
401
8.2
432
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
Not enough data
8.6
853
|
Verified
Not enough data
8.0
545
|
Verified
Not enough data
8.3
529
|
Verified
Administration
Not enough data
8.7
857
|
Verified
Not enough data
7.9
562
|
Verified
Not enough data
9.3
931
|
Verified
Not enough data
8.5
406
|
Verified
Not enough data
8.9
779
|
Verified
Not enough data
8.7
563
|
Verified
Not enough data
8.6
455
|
Verified
Not enough data
9.1
782
|
Verified
Not enough data
9.1
830
|
Verified
Taxes
Not enough data
9.1
878
|
Verified
Not enough data
9.0
834
|
Verified
Not enough data
9.1
826
|
Verified
Integration
Not enough data
7.8
262
|
Verified
Not enough data
7.7
302
|
Verified
Not enough data
7.7
306
|
Verified
Not enough data
7.6
265
|
Verified
Platform
Not enough data
8.6
860
|
Verified
Not enough data
8.6
838
|
Verified
Not enough data
8.8
872
|
Verified
Not enough data
8.7
726
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
7.9
152
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.9
427
7.5
312
7.7
389
7.4
165
Feature Not Available
Feature Not Available
8.5
438
8.3
400
8.7
437
8.5
409
7.4
371
8.0
292
7.2
415
8.2
401
8.2
432
8.4
423
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Platform
7.9
427
7.5
312
7.7
389
7.4
165
Feature Not Available
Feature Not Available
8.5
438
8.3
400
8.7
437
8.5
409
7.4
371
8.0
292
7.2
415
8.2
401
8.2
432
8.4
423
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
7.3
105
Not enough data
Recruitment Platform - Recruitment Platforms
8.9
15
Not enough data
7.4
15
Not enough data
6.5
14
Not enough data
7.3
15
Not enough data
6.9
13
Not enough data
7.9
15
Not enough data
Recruitment AI - Recruitment Platforms
7.1
14
Not enough data
5.8
13
Not enough data
6.1
14
Not enough data
Agentic AI - Recruitment Platforms
6.0
8
Not enough data
5.8
8
Not enough data
6.0
8
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
5.9
22
Not enough data
5.9
22
Not enough data
5.9
22
Not enough data
Sourcing
7.9
463
Not enough data
8.2
475
Not enough data
8.0
28
Not enough data
8.6
28
Not enough data
7.3
28
Not enough data
Candidate Management - Applicant Tracking System
8.5
459
Not enough data
8.8
28
Not enough data
8.0
28
Not enough data
6.6
27
Not enough data
7.6
28
Not enough data
6.3
28
Not enough data
8.2
28
Not enough data
Platform
7.9
427
7.5
312
7.7
389
7.4
165
Feature Not Available
Feature Not Available
8.5
438
8.3
400
8.7
437
8.5
409
7.4
371
8.0
292
7.2
415
8.2
401
8.2
432
8.4
423
AI - Applicant Tracking Systems (ATS)
6.6
20
Not enough data
6.8
20
Not enough data
6.3
20
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Platform Data
Not enough data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Platform
7.9
427
7.5
312
7.7
389
7.4
165
Feature Not Available
Feature Not Available
8.5
438
8.3
400
8.7
437
8.5
409
7.4
371
8.0
292
7.2
415
8.2
401
8.2
432
8.4
423
Recruiting and Onboarding
Not enough data
6.6
50
Not enough data
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
8.3
120
Not enough data
8.9
129
Not enough data
8.5
122
Not enough data
Platform Content
8.1
119
Not enough data
8.6
124
Not enough data
8.2
118
Not enough data
8.2
120
Not enough data
Platform Performance
8.6
124
Not enough data
8.6
124
Not enough data
7.9
120
Not enough data
Platform Additional Functionality
9.0
127
Not enough data
7.9
118
Not enough data
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
7.9
427
7.5
312
7.7
389
7.4
165
Feature Not Available
Feature Not Available
8.5
438
8.3
400
8.7
437
8.5
409
7.4
371
8.0
292
7.2
415
8.2
401
8.2
432
8.4
423
Platform
7.9
427
7.5
312
7.7
389
7.4
165
Feature Not Available
Feature Not Available
8.5
438
8.3
400
8.7
437
8.5
409
7.4
371
8.0
292
7.2
415
8.2
401
8.2
432
8.4
423
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
7.9
427
7.5
312
7.7
389
7.4
165
Feature Not Available
Feature Not Available
8.5
438
8.3
400
8.7
437
8.5
409
7.4
371
8.0
292
7.2
415
8.2
401
8.2
432
8.4
423
Categories
Categories
Shared Categories
JazzHR and Paychex share no categories
Unique Categories
JazzHR is categorized as Applicant Tracking Systems (ATS), Recruitment Marketing, and Recruitment Platforms
Paychex is categorized as Payroll, PEO Providers, HCM Software, Core HR, HR Analytics, Onboarding, Performance Management, Benefits Administration, Corporate Learning Management Systems, Time Tracking, Expense Management, Workforce Management, Candidate Relationship Management, Background Check, and Time & Attendance
Reviews
Reviewers' Company Size
JazzHR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.5%
Computer Software
8.0%
Staffing and Recruiting
7.5%
Hospital & Health Care
5.6%
Non-Profit Organization Management
5.2%
Other
64.3%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Discussions
Will electronic employment applications be implemented in the near future?
3 Comments
BJ
Personally, I agree that you should keep the initial online application short-and-sweet... especially when you have to ask EOE / OFCCP questions... just the...Read more
Why Switch?
2 Comments
DT
Why switch from the horse to the car?
Why switch from a typewriter to a computer?
Why switch from leeches to medicine?
Not trying to be flippant, but...Read more
How much does jazz HR cost?
2 Comments
KG
JHR has several packages that allow to tailor your cost to your needs. Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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