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Compare Jamf and LogMeIn Resolve 
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At a Glance
Market Segments
Enterprise (51.8% of reviews)
Mid-Market (41.6% of reviews)
Entry-Level Pricing
$10.00 1 Device
Free 3 Agent / 5 Endpoints
Jamf
Star Rating
(2,086)4.8 out of 5
Market Segments
Enterprise (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 Device
Free Trial is available
Browse all 2 pricing plansLogMeIn Resolve
Star Rating
(441)4.4 out of 5
Market Segments
Mid-Market (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoTo Resolve excels in its Remote Access capabilities, with a high rating of 9.8, making it a preferred choice for teams needing seamless remote support. In contrast, Jamf Pro, while strong in Device Management, has a lower rating of 8.5 in this area, indicating it may not be as effective for remote access needs.
- Reviewers mention that GoTo Resolve's Ticketing system is highly rated at 9.8, providing efficient incident management. Jamf Pro, while also offering ticketing features, has a slightly lower rating of 9.6, suggesting that GoTo Resolve may provide a more streamlined experience for support teams.
- G2 users highlight GoTo Resolve's Ease of Use with a score of 9.0, making it user-friendly for teams with varying technical skills. Conversely, Jamf Pro, with a score of 8.8, is still user-friendly but may require a steeper learning curve for some users.
- Reviewers mention that Jamf Pro shines in Mobile Device Management with a high score of 9.3, particularly for organizations heavily invested in Apple products. GoTo Resolve, while effective, does not specialize in mobile device management to the same extent, scoring 8.5 in this area.
- Users on G2 report that GoTo Resolve's Quality of Support is rated at 8.7, which is commendable, but Jamf Pro outperforms it with a score of 9.0, indicating that users may find more responsive and helpful support with Jamf Pro.
- Reviewers say that GoTo Resolve's Session Recording feature is rated at 9.0, which is beneficial for training and quality assurance. Jamf Pro, while offering similar features, has a lower rating of 8.3, suggesting that GoTo Resolve may provide a more robust solution for organizations focused on documentation and training.
Pricing
Entry-Level Pricing
Jamf
Jamf for Mac
$10.00
1 Device
Jamf gives organizations a purpose-built way to manage, secure and onboard Macs at scale. It works as a complete Apple platform or integrates smoothly into Windows-centric environments. IT teams get powerful automation, Security teams get accurate telemetry and compliance insights, and users get an exceptional, native Apple experience.
Why Organizations Choose Jamf
Modern macOS management with Declarative Device Management and zero-touch onboarding
Apple-native endpoint security with rich telemetry and SIEM integration
Automated compliance with full support for all mSCP baselines
Identity-based access and password sync across Mac and Windows
Zero Trust access that removes the need for traditional VPNs
Automated updates, app deployments and workflows that reduce IT workload
Self Service+, giving employees an intuitive way to install apps, access resources, run automations and troubleshoot issues independently
A seamless, native Mac experience that improves productivity and satisfaction
Built for teams that want Mac done right
From growing mid-market organizations to global enterprises, Jamf delivers the management, security and automation capabilities Apple requires while extending the value of your existing tools and security stack.
- Core macOS device management and workflow automation Endpoint protection
- Vulnerability management and content filtering Identity and access management
- Zero Trust Network Access
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
Free Trial
Jamf
Free Trial is available
LogMeIn Resolve
Free Trial is available
Ratings
Meets Requirements
9.2
1,636
9.0
356
Ease of Use
8.8
1,675
9.0
357
Ease of Setup
8.4
1,550
8.9
189
Ease of Admin
8.8
1,609
8.9
176
Quality of Support
9.0
1,604
8.7
308
Has the product been a good partner in doing business?
9.3
1,584
8.7
166
Product Direction (% positive)
9.4
1,623
8.0
345
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
20
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
9.3
21
Not enough data
9.0
19
Not enough data
8.6
20
Not enough data
8.3
19
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
9.4
22
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
80
Not enough data
9.0
78
Not enough data
8.9
64
Not enough data
8.8
68
Not enough data
8.5
67
Not enough data
8.5
70
Maintenance
Not enough data
8.9
71
Not enough data
8.4
49
Communication
Not enough data
8.8
67
Not enough data
8.0
47
Not enough data
8.2
49
Not enough data
8.5
50
Security
Not enough data
8.7
52
Not enough data
8.4
52
Device Support
Not enough data
8.5
58
Not enough data
8.6
56
Not enough data
8.4
59
Performance
Not enough data
8.3
59
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
8
Agentic AI - Mobile Application Management
7.3
14
Not enough data
7.4
14
Not enough data
8.1
15
Not enough data
7.9
14
Not enough data
7.5
14
Not enough data
7.4
14
Not enough data
7.4
14
Not enough data
Incident Management
Not enough data
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Reporting
Not enough data
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Access & Usability
Not enough data
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
8.6
75
Not enough data
9.0
76
Not enough data
8.9
74
Not enough data
9.2
75
Not enough data
Protection
9.1
74
Not enough data
8.6
75
Not enough data
7.5
73
Not enough data
7.5
72
Not enough data
8.3
72
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
9.1
986
8.3
6
Operating System
Feature Not Available
9.2
6
9.4
1123
8.7
5
Feature Not Available
8.1
6
Management
9.0
1108
7.8
6
8.6
959
7.8
6
Feature Not Available
8.1
6
8.6
966
8.1
6
8.6
1032
8.6
6
Security
9.2
1079
8.6
6
9.1
1069
9.2
6
Agentic AI - Mobile Device Management (MDM)
7.3
89
Not enough data
8.1
90
Not enough data
7.9
90
Not enough data
7.9
89
Not enough data
8.0
89
Not enough data
7.7
87
Not enough data
8.0
89
Not enough data
Platform
9.1
547
Not enough data
9.4
625
Not enough data
9.4
626
Not enough data
Operating System
Feature Not Available
Not enough data
9.4
624
Not enough data
Feature Not Available
Not enough data
Security
9.3
614
Not enough data
8.6
557
Not enough data
9.0
582
Not enough data
Management
9.1
599
Not enough data
8.8
522
Not enough data
8.7
478
Not enough data
8.7
509
Not enough data
8.8
554
Not enough data
Agentic AI - Enterprise Mobility Management
7.4
13
Not enough data
7.2
12
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
7.4
11
Not enough data
Administration
Not enough data
8.5
79
Not enough data
8.1
71
Not enough data
8.3
76
Not enough data
8.3
75
Not enough data
8.1
71
Not enough data
8.4
76
Not enough data
8.5
81
Platform
Not enough data
8.6
72
Not enough data
8.2
68
Not enough data
8.4
72
Not enough data
8.6
83
Security
Not enough data
7.7
60
Not enough data
8.4
76
Not enough data
8.4
70
Categories
Categories
Shared Categories
Jamf and LogMeIn Resolve are categorized as Mobile Device Management (MDM)
Unique Categories
Jamf is categorized as Enterprise Mobility Management, Mobile Application Management, and Mobile Data Security
LogMeIn Resolve is categorized as Endpoint Management, Remote Support, Unified Endpoint Management (UEM), Antivirus, Remote Monitoring & Management (RMM), Patch Management, Remote Desktop, and Service Desk
Reviews
Reviewers' Company Size
Jamf
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
16.2%
Education Management
15.3%
Information Technology and Services
10.5%
Primary/Secondary Education
9.6%
Computer Software
5.0%
Other
43.5%
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.4%
Computer & Network Security
3.4%
Other
52.7%
Alternatives
Discussions
What is the difference between Jamf now and Jamf pro?
4 Comments
KM
Jamf Now is a very basic MDM for a small fleet that just needs to manage a few devices. Jamf Pro has a binary that runs on each endpoint allowing you to...Read more
How do use patch management for multiple applications?
3 Comments
93
Jamf patch requires two things one is patience, and the second is for every app you want to push; you are going to have to download, configure, and upload...Read more
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
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