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Compare Jam.dev and LogRocket 
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At a Glance
Market Segments
Small-Business (82.4% of reviews)
Small-Business (60.9% of reviews)
Entry-Level Pricing
Free
Free 1000 Sessions Per Month
Jam.dev
Star Rating
(34)4.7 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansLogRocket
Star Rating
(2,239)4.6 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LogRocket excels in Session Replays, with a score of 9.4, allowing teams to see exactly how users interact with their applications. In contrast, Jam.dev, while strong, has a lower score in this area, indicating that LogRocket may provide a more comprehensive view of user behavior.
- Reviewers mention that Jam.dev shines in User Reports & Feedback, scoring 9.3, which helps teams gather insights directly from users. LogRocket, while still effective, has a lower score of 8.0, suggesting that Jam.dev may offer a more robust feedback mechanism.
- G2 users highlight that LogRocket's Ease of Setup is rated at 9.1, making it user-friendly for teams looking to implement quickly. Jam.dev, with a score of 9.6, is noted for an even smoother onboarding experience, which could be crucial for teams with limited technical resources.
- Users on G2 report that Jam.dev has a superior Quality of Support rating of 9.5 compared to LogRocket's 8.9. This suggests that Jam.dev may provide more responsive and helpful customer service, which is vital for troubleshooting and maximizing software utility.
- Reviewers mention that LogRocket's Custom Event Tracking feature, rated at 8.6, allows for tailored analytics that can adapt to specific business needs. However, Jam.dev's overall higher scores in user engagement metrics suggest it may offer a more holistic approach to understanding user interactions.
- Users say that while both products offer Performance Monitoring, LogRocket's score of 8.7 indicates solid capabilities, but Jam.dev's higher ratings in related areas suggest it may provide a more comprehensive suite of performance analytics tools, which could be beneficial for teams focused on optimizing user experience.
Pricing
Entry-Level Pricing
Jam.dev
Free
Free
Free forever
- Unlimited Jams
- Issue tracker integrations
- Unlimited storage
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Free Trial
Jam.dev
Free Trial is available
LogRocket
Free Trial is available
Ratings
Meets Requirements
9.1
33
8.9
1,972
Ease of Use
9.5
34
8.7
2,009
Ease of Setup
9.5
34
9.0
1,060
Ease of Admin
9.7
6
9.1
663
Quality of Support
9.2
26
8.9
1,265
Has the product been a good partner in doing business?
10.0
6
9.1
584
Product Direction (% positive)
9.7
34
8.9
1,931
Features by Category
Metrics
Not enough data
8.9
330
Not enough data
8.5
304
Not enough data
8.2
292
Not enough data
8.7
306
Not enough data
8.4
290
Not enough data
7.9
271
Not enough data
8.0
260
Not enough data
8.0
258
Not enough data
8.0
264
Reporting
Not enough data
8.6
306
Not enough data
8.0
272
Not enough data
8.0
274
Not enough data
7.9
268
Not enough data
7.8
256
Not enough data
8.0
258
Not enough data
8.3
275
Other
Not enough data
8.5
279
Not enough data
8.1
251
Not enough data
8.3
259
Not enough data
7.6
229
Not enough data
7.3
152
Not enough data
Feature Not Available
Not enough data
7.8
231
Agentic AI - Digital Analytics
Not enough data
7.2
18
Not enough data
6.8
18
Not enough data
6.8
18
Not enough data
6.9
18
Administration
Not enough data
8.2
319
Not enough data
8.3
313
Not enough data
8.7
362
Not enough data
8.3
342
User Behavior
Not enough data
8.9
1221
|
Verified
Not enough data
8.7
1202
|
Verified
Not enough data
7.9
1095
|
Verified
A/B Testing
Not enough data
8.4
1144
|
Verified
Not enough data
7.1
855
Not enough data
7.8
971
Not enough data
7.1
862
|
Verified
Visitor Information
Not enough data
8.7
1238
|
Verified
Not enough data
8.3
1199
Agentic AI - Session Replay
Not enough data
7.0
149
Product Analytics
Not enough data
7.7
368
Not enough data
8.3
407
Not enough data
7.5
372
Not enough data
7.5
363
Not enough data
7.2
361
Not enough data
7.3
339
Not enough data
Feature Not Available
Not enough data
7.5
353
Agentic AI - Product Analytics
Not enough data
6.2
41
Not enough data
5.9
40
Not enough data
6.4
40
Not enough data
6.2
41
Bug Reporting
9.1
32
8.0
776
8.9
31
7.8
730
8.6
29
7.6
723
Bug Monitoring
8.7
29
8.4
842
8.9
30
8.5
873
8.8
28
7.8
841
Agentic AI - Bug Tracking
Not enough data
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Monitoring
Not enough data
8.3
380
Not enough data
8.5
393
Not enough data
8.6
396
Not enough data
7.4
333
Not enough data
8.0
337
Response
Not enough data
8.6
416
Not enough data
8.2
369
Not enough data
8.1
371
Agentic AI - Application Performance Monitoring (APM)
Not enough data
6.9
12
Not enough data
6.1
12
Not enough data
6.5
12
Not enough data
6.5
12
Not enough data
7.1
13
Performance
Not enough data
8.7
389
Not enough data
8.2
358
Functionality
Not enough data
7.9
329
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
320
Agentic AI - Heatmap Tools
Not enough data
6.9
17
Not enough data
7.5
17
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.6
15
Not enough data
7.3
16
Analysis
Not enough data
7.8
191
Not enough data
8.0
191
Not enough data
7.7
186
Not enough data
7.9
189
Not enough data
8.3
198
Reporting
Not enough data
8.5
213
Not enough data
9.4
221
Not enough data
8.9
205
Not enough data
8.0
195
Variation Testing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
78
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.0
152
Not enough data
8.3
158
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
124
Administration
Not enough data
8.5
131
Not enough data
8.6
128
Not enough data
8.8
139
Not enough data
8.6
134
Categories
Categories
Shared Categories
Jam.dev and LogRocket are categorized as Bug Tracking
Unique Categories
Jam.dev has no unique categories
LogRocket is categorized as Product Analytics, Session Replay, Digital Analytics, Mobile App Optimization, Application Performance Monitoring (APM), and Heatmap Tools
Reviews
Reviewers' Company Size
Jam.dev
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
44.1%
Information Technology and Services
8.8%
Transportation/Trucking/Railroad
5.9%
Human Resources
5.9%
E-Learning
5.9%
Other
29.4%
Computer Software
28.7%
Information Technology and Services
13.1%
Financial Services
11.0%
Marketing and Advertising
2.5%
Insurance
2.3%
Other
42.4%
Discussions
Jam.dev has no discussions with answers
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
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