Users report that JabRef excels in its integration with LaTeX, making it a preferred choice for researchers in fields that heavily utilize this typesetting system, while RefWorks is noted for its compatibility with a wider range of citation styles, appealing to users in diverse academic disciplines.
Reviewers mention that JabRef's open-source nature allows for extensive customization and flexibility, which is a significant advantage for tech-savvy users, whereas RefWorks offers a more user-friendly interface that simplifies the citation management process for those less familiar with software customization.
G2 users highlight JabRef's superior performance in meeting specific research requirements, scoring 9.8 in this area, compared to RefWorks' 7.9, indicating that JabRef is often better suited for users with specialized citation needs.
Users on G2 report that while JabRef has a lower quality of support rating at 6.9, it is often compensated by a strong community of users who provide assistance, whereas RefWorks boasts a higher support rating of 8.2, indicating more formalized customer service options.
Reviewers say that JabRef's product direction is viewed positively by 7.9% of users, suggesting a strong commitment to ongoing development, while RefWorks' lower score of 5.0 indicates some concerns about its future enhancements and updates.
Users report that JabRef's ease of use is rated exceptionally high at 9.8, making it intuitive for users familiar with academic writing, while RefWorks, with a score of 8.1, is still user-friendly but may require a bit more time for new users to navigate effectively.
Pricing
Entry-Level Pricing
JabRef
No pricing available
RefWorks
No pricing available
Free Trial
JabRef
No trial information available
RefWorks
No trial information available
Ratings
Meets Requirements
9.8
11
7.9
26
Ease of Use
9.8
11
8.1
27
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
6.9
6
8.2
15
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