# Ivanti Neurons for ITAM vs ServiceNow IT Asset Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ServiceNow IT Asset Management excels in integration capabilities, allowing seamless connections with various downstream applications. Users appreciate how this integration facilitates access to critical financial data, enhancing overall operational efficiency.
- **Users say** that Ivanti Neurons for ITAM offers a user-friendly interface, particularly beneficial for small and medium-sized businesses. The straightforward navigation and features like network discovery and license management are highlighted as valuable tools for asset management.
- **Reviewers mention** that ServiceNow IT Asset Management provides a comprehensive view of asset records alongside incident and request data, which significantly improves troubleshooting. This feature allows support agents to quickly access asset details, streamlining their workflow and enhancing response times.
- **According to verified reviews** , Ivanti Neurons for ITAM is praised for its application deployment capabilities, enabling users to install applications in the background while devices are in use. This feature is particularly useful for maintaining productivity without interrupting users.
- **G2 reviewers highlight** that ServiceNow IT Asset Management has a strong focus on lifecycle management, allowing users to track asset status and support levels effectively. This capability is crucial for organizations that need to manage asset lifecycles efficiently.
- **Users express** that while Ivanti Neurons for ITAM is a solid choice for asset management, it may not meet the needs of larger enterprises as effectively as ServiceNow. The latter's robust features and higher user satisfaction ratings suggest it may be better suited for organizations with more complex asset management requirements.



| | Ivanti Neurons for ITAM | ServiceNow IT Asset Management | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 32 | 505 | 
| **Largest Market Segment** | Enterprise (50.0% of reviews) | Enterprise (68.1% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Ivanti Neurons for ITAM

Pros:
- Asset Management (1 reviews)

Cons:
- Technical Issues (1 reviews)

### ServiceNow IT Asset Management

Pros:
- Asset Management (45 reviews)
- Ease of Use (22 reviews)

Cons:
- Learning Curve (15 reviews)
- Expensive (14 reviews)

---
## Ratings Comparison
| Rating | Ivanti Neurons for ITAM | ServiceNow IT Asset Management | 
|---|---|---|
  | **Meets Requirements** | 8.6 (22 reviews) | 8.7 (147 reviews) | 
  | **Ease of Use** | 8.0 (22 reviews) | 8.2 (343 reviews) | 
  | **Ease of Setup** | 7.6 (13 reviews) | 7.7 (217 reviews) | 
  | **Ease of Admin** | 8.3 (13 reviews) | 8.5 (70 reviews) | 
  | **Quality of Support** | 8.3 (23 reviews) | 8.6 (239 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (13 reviews) | 9.0 (74 reviews) | 
  | **Product Direction (% positive)** | 8.4 (22 reviews) | 9.2 (164 reviews) | 

---
## Pricing

### Ivanti Neurons for ITAM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ServiceNow IT Asset Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Cloud Cost Management

| Product | Score | Reviews |
|---|---|---|
| **Ivanti Neurons for ITAM** | N/A | N/A |
| **ServiceNow IT Asset Management** | 9.3/10 | 14 |

#### Operations

| Feature | Ivanti Neurons for ITAM | ServiceNow IT Asset Management | 
|---|---|---|
| **Scheduling** | Not enough data | 9.3 (12 reviews) | 
| **Automation** | Not enough data | 9.5 (11 reviews) | 
| **Multi-Cloud Management** | Not enough data | 9.3 (9 reviews) | 
| **Usage Monitoring** | Not enough data | 9.1 (11 reviews) | 

#### Cost Optimization

| Feature | Ivanti Neurons for ITAM | ServiceNow IT Asset Management | 
|---|---|---|
| **Spend Forecasting and Optimization ** | Not enough data | 9.2 (10 reviews) | 
| **Recommendations  ** | Not enough data | 9.0 (10 reviews) | 
| **Spend Tracking ** | Not enough data | 9.1 (9 reviews) | 

#### Administration

| Feature | Ivanti Neurons for ITAM | ServiceNow IT Asset Management | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (11 reviews) | 
| **Dashboards and Visualizations ** | Not enough data | 9.7 (10 reviews) | 
| **Compliance** | Not enough data | 8.9 (9 reviews) | 

#### Agentic AI - Cloud Cost Management

| Feature | Ivanti Neurons for ITAM | ServiceNow IT Asset Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Ivanti Neurons for ITAM** | 8.7/10 | 5 |
| **ServiceNow IT Asset Management** | 7.4/10 | 278 |

#### Asset Inventory

| Feature | Ivanti Neurons for ITAM | ServiceNow IT Asset Management | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 9.4 (195 reviews) | 
| **Software Asset Inventory** | Not enough data | 9.0 (123 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 7.9 (68 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.7 (70 reviews) | 
| **Asset Discovery** | Not enough data | 8.6 (95 reviews) | 

#### Generative AI

| Feature | Ivanti Neurons for ITAM | ServiceNow IT Asset Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.6 (29 reviews) | 
| **AI Text Generation** | Not enough data | 5.7 (27 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | Ivanti Neurons for ITAM | ServiceNow IT Asset Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 5.4 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 6.8 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 5.4 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (11 reviews) | 
| **Decision Making** | Not enough data | 7.4 (13 reviews) | 

#### Management

| Feature | Ivanti Neurons for ITAM | ServiceNow IT Asset Management | 
|---|---|---|
| **Central Dashboard** | 8.7 (5 reviews) | 9.4 (141 reviews) | 
| **Asset Policy Management** | Not enough data | 8.4 (84 reviews) | 
| **Risk Management** | Not enough data | 8.5 (74 reviews) | 
| **Integrations** | Not enough data | 8.5 (132 reviews) | 
| **User Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Requisition Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Problem Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Ivanti Neurons for ITAM | ServiceNow IT Asset Management | 
|---|---|---|
| **Cost Tracking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)


**Unique to ServiceNow IT Asset Management (1):** [Cloud Cost Management Tools](https://www.g2.com/categories/cloud-cost-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Ivanti Neurons for ITAM | ServiceNow IT Asset Management | 
|---|---|---|
| **Small-Business** | 6.3% | 9.3% | 
| **Mid-Market** | 43.8% | 22.5% | 
| **Enterprise** | 50.0% | 68.1% | 

### By Industry

#### Ivanti Neurons for ITAM

- **Information Technology and Services:** 28.1%
- **Hospital & Health Care:** 9.4%
- **Higher Education:** 9.4%
- **Computer Software:** 6.3%
- **Construction:** 6.3%
- **Aviation & Aerospace:** 3.1%
- **Banking:** 3.1%
- **Computer Hardware:** 3.1%
- **Computer Networking:** 3.1%
- **Entertainment:** 3.1%
- **Other:** 25.0%

#### ServiceNow IT Asset Management

- **Information Technology and Services:** 23.3%
- **Financial Services:** 8.9%
- **Banking:** 6.2%
- **Hospital & Health Care:** 6.2%
- **Insurance:** 5.2%
- **Manufacturing:** 4.3%
- **Computer Software:** 3.9%
- **Consulting:** 3.6%
- **Retail:** 2.6%
- **Utilities:** 2.3%
- **Other:** 33.4%

---
## Alternatives

### Alternatives to Ivanti Neurons for ITAM

- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (786 reviews)
- [Lansweeper](https://www.g2.com/products/lansweeper/reviews) — 4.4/5 stars (68 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4151 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5022 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1245 reviews)
- [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews) — 4.7/5 stars (51 reviews)
- [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1313 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1345 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (716 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)

### Alternatives to ServiceNow IT Asset Management

- [Flexera One](https://www.g2.com/products/flexera-one/reviews) — 4.3/5 stars (167 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5022 reviews)
- [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1313 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (786 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1345 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1245 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4151 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (726 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (716 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)

---
## Top Discussions

### Ivanti Neurons for ITAM

No discussions available for this product.

### ServiceNow IT Asset Management

- Title: [What is ServiceNow IT Asset Management used for?](https://www.g2.com/discussions/what-is-servicenow-it-asset-management-used-for) — 1 comment, 1 upvote
  > **Top comment:** "ServiceNow IT Asset Management (ITAM) is a module within the ServiceNow platform that helps organizations track, manage, and optimize their IT assets..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ivanti-neurons-for-itam-vs-servicenow-it-asset-management)