# Ivanti Neurons for Discovery vs ServiceNow IT Asset Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ServiceNow IT Asset Management excels in providing a comprehensive view of asset details, integrating seamlessly with incident and request data. Users appreciate how quickly they can access asset information within tickets, which significantly enhances troubleshooting efficiency.
- **Users say** that Ivanti Neurons for Discovery stands out for its automated asset discovery capabilities, allowing IT teams to maintain continuous network visibility. This feature is particularly praised for saving time by quickly identifying devices without extensive manual intervention.
- **Reviewers mention** that ServiceNow IT Asset Management offers a user-friendly interface and robust integration options with various applications. This ease of integration is highlighted as a key benefit, especially when managing critical financial data and receiving timely notifications about errors.
- **According to verified reviews** , Ivanti Neurons for Discovery is noted for its effective management of assets within network environments, helping to identify vulnerable devices and prevent theft. Users appreciate the platform's ability to catch new devices instantly, even those behind firewalls.
- **G2 reviewers highlight** that while ServiceNow IT Asset Management has a slightly lower ease of setup score, its overall quality and support are highly rated. Users value the quick access to asset details, which aids in faster issue resolution, making it a strong contender for enterprise-level needs.
- **Users express mixed feelings** about the support quality of both products, with Ivanti Neurons for Discovery receiving higher marks for support responsiveness. However, ServiceNow IT Asset Management is recognized for its strong partnership in business operations, indicating a solid relationship with its users.



| | Ivanti Neurons for Discovery | ServiceNow IT Asset Management | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 12 | 505 | 
| **Largest Market Segment** | Mid-Market (41.7% of reviews) | Enterprise (68.1% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Ivanti Neurons for Discovery

**Not enough data**

### ServiceNow IT Asset Management

Pros:
- Asset Management (45 reviews)
- Ease of Use (22 reviews)

Cons:
- Learning Curve (15 reviews)
- Expensive (14 reviews)

---
## Ratings Comparison
| Rating | Ivanti Neurons for Discovery | ServiceNow IT Asset Management | 
|---|---|---|
  | **Meets Requirements** | 8.8 (11 reviews) | 8.7 (147 reviews) | 
  | **Ease of Use** | 9.2 (11 reviews) | 8.2 (343 reviews) | 
  | **Ease of Setup** | 8.6 (7 reviews) | 7.7 (217 reviews) | 
  | **Ease of Admin** | 8.6 (7 reviews) | 8.5 (70 reviews) | 
  | **Quality of Support** | 9.1 (11 reviews) | 8.6 (239 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (7 reviews) | 9.0 (74 reviews) | 
  | **Product Direction (% positive)** | 8.9 (11 reviews) | 9.2 (164 reviews) | 

---
## Pricing

### Ivanti Neurons for Discovery

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ServiceNow IT Asset Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Cloud Cost Management

| Product | Score | Reviews |
|---|---|---|
| **Ivanti Neurons for Discovery** | N/A | N/A |
| **ServiceNow IT Asset Management** | 9.3/10 | 14 |

#### Operations

| Feature | Ivanti Neurons for Discovery | ServiceNow IT Asset Management | 
|---|---|---|
| **Scheduling** | Not enough data | 9.3 (12 reviews) | 
| **Automation** | Not enough data | 9.5 (11 reviews) | 
| **Multi-Cloud Management** | Not enough data | 9.3 (9 reviews) | 
| **Usage Monitoring** | Not enough data | 9.1 (11 reviews) | 

#### Cost Optimization

| Feature | Ivanti Neurons for Discovery | ServiceNow IT Asset Management | 
|---|---|---|
| **Spend Forecasting and Optimization ** | Not enough data | 9.2 (10 reviews) | 
| **Recommendations  ** | Not enough data | 9.0 (10 reviews) | 
| **Spend Tracking ** | Not enough data | 9.1 (9 reviews) | 

#### Administration

| Feature | Ivanti Neurons for Discovery | ServiceNow IT Asset Management | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (11 reviews) | 
| **Dashboards and Visualizations ** | Not enough data | 9.7 (10 reviews) | 
| **Compliance** | Not enough data | 8.9 (9 reviews) | 

#### Agentic AI - Cloud Cost Management

| Feature | Ivanti Neurons for Discovery | ServiceNow IT Asset Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Ivanti Neurons for Discovery** | 8.9/10 | 6 |
| **ServiceNow IT Asset Management** | 7.4/10 | 278 |

#### Asset Inventory

| Feature | Ivanti Neurons for Discovery | ServiceNow IT Asset Management | 
|---|---|---|
| **Hardware Asset Inventory** | 9.2 (6 reviews) | 9.4 (195 reviews) | 
| **Software Asset Inventory** | 9.2 (6 reviews) | 9.0 (123 reviews) | 
| **Cloud Asset Inventory** | 9.2 (6 reviews) | 7.9 (68 reviews) | 
| **Mobile Asset Inventory** | 8.9 (6 reviews) | 7.7 (70 reviews) | 
| **Asset Discovery** | 9.2 (6 reviews) | 8.6 (95 reviews) | 

#### Generative AI

| Feature | Ivanti Neurons for Discovery | ServiceNow IT Asset Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.6 (29 reviews) | 
| **AI Text Generation** | Not enough data | 5.7 (27 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | Ivanti Neurons for Discovery | ServiceNow IT Asset Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 5.4 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 6.8 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 5.4 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (11 reviews) | 
| **Decision Making** | Not enough data | 7.4 (13 reviews) | 

#### Management

| Feature | Ivanti Neurons for Discovery | ServiceNow IT Asset Management | 
|---|---|---|
| **Central Dashboard** | 9.2 (6 reviews) | 9.4 (141 reviews) | 
| **Asset Policy Management** | 8.3 (6 reviews) | 8.4 (84 reviews) | 
| **Risk Management** | 8.3 (6 reviews) | 8.5 (74 reviews) | 
| **Integrations** | 8.9 (6 reviews) | 8.5 (132 reviews) | 
| **User Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Requisition Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Problem Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Ivanti Neurons for Discovery | ServiceNow IT Asset Management | 
|---|---|---|
| **Cost Tracking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)


**Unique to ServiceNow IT Asset Management (1):** [Cloud Cost Management Tools](https://www.g2.com/categories/cloud-cost-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Ivanti Neurons for Discovery | ServiceNow IT Asset Management | 
|---|---|---|
| **Small-Business** | 16.7% | 9.3% | 
| **Mid-Market** | 41.7% | 22.5% | 
| **Enterprise** | 41.7% | 68.1% | 

### By Industry

#### Ivanti Neurons for Discovery

- **Computer Software:** 18.2%
- **Consulting:** 9.1%
- **Information Technology and Services:** 9.1%
- **Industrial Automation:** 9.1%
- **Import and Export:** 9.1%
- **Health, Wellness and Fitness:** 9.1%
- **Chemicals:** 9.1%
- **Biotechnology:** 9.1%
- **Banking:** 9.1%
- **Accounting:** 9.1%

#### ServiceNow IT Asset Management

- **Information Technology and Services:** 23.3%
- **Financial Services:** 8.9%
- **Banking:** 6.2%
- **Hospital & Health Care:** 6.2%
- **Insurance:** 5.2%
- **Manufacturing:** 4.3%
- **Computer Software:** 3.9%
- **Consulting:** 3.6%
- **Retail:** 2.6%
- **Utilities:** 2.3%
- **Other:** 33.4%

---
## Alternatives

### Alternatives to Ivanti Neurons for Discovery

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5022 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4150 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1345 reviews)
- [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1313 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1245 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (786 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (716 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [Hudu](https://www.g2.com/products/hudu/reviews) — 4.7/5 stars (357 reviews)
- [Vivantio](https://www.g2.com/products/vivantio/reviews) — 4.3/5 stars (295 reviews)

### Alternatives to ServiceNow IT Asset Management

- [Flexera One](https://www.g2.com/products/flexera-one/reviews) — 4.3/5 stars (163 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5022 reviews)
- [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1313 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (786 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1345 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1245 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4150 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (726 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (716 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)

---
## Top Discussions

### Ivanti Neurons for Discovery

No discussions available for this product.

### ServiceNow IT Asset Management

- Title: [What is ServiceNow IT Asset Management used for?](https://www.g2.com/discussions/what-is-servicenow-it-asset-management-used-for) — 1 comment, 1 upvote
  > **Top comment:** "ServiceNow IT Asset Management (ITAM) is a module within the ServiceNow platform that helps organizations track, manage, and optimize their IT assets..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ivanti-neurons-for-discovery-vs-servicenow-it-asset-management)