G2 reviewers report that Iterable excels in overall user satisfaction, boasting a significantly higher score compared to Mapp Empower. Users appreciate its intuitive design and powerful features, making it a top choice for email marketing and automation.
Users say that Iterable's implementation process is notably smooth, with many highlighting the intuitive onboarding wizard and the availability of resources like the Iterable Academy. In contrast, while Mapp Empower offers self-provisioning of accounts, some users still find the setup process less straightforward.
Reviewers mention that Iterable's support team is a standout feature, described as responsive and knowledgeable. This level of support contributes to a more positive user experience, whereas Mapp Empower's support, while decent, does not receive the same level of praise.
According to verified reviews, Iterable's versatility in supporting multiple channels—such as email, SMS, and push notifications—allows users to create unified campaigns seamlessly. Mapp Empower, while praised for its advanced template designs, lacks the same breadth of multi-channel capabilities.
Users highlight that Iterable's workflow builder is powerful and user-friendly, enabling complex automated user journeys without requiring coding skills. On the other hand, Mapp Empower is noted for its user-friendly interface, but some users feel it may not be as robust for advanced automation needs.
Reviewers appreciate that Iterable consistently meets user requirements with a high satisfaction rate, while Mapp Empower, although it has its strengths, falls slightly short in this area. This difference can impact long-term user satisfaction and effectiveness in achieving marketing goals.
Pricing
Entry-Level Pricing
Iterable
No pricing available
Mapp Empower
No pricing available
Free Trial
Iterable
No trial information available
Mapp Empower
No trial information available
Ratings
Meets Requirements
8.5
615
7.5
38
Ease of Use
8.4
628
7.0
39
Ease of Setup
7.7
317
6.7
8
Ease of Admin
8.4
232
7.8
9
Quality of Support
8.8
599
7.3
37
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What is Iterable?
2 Comments
DD
Hi Reina, Iterable is a customer communication platform that helps you deliver joyful experiences with harmonized, individualized, and dynamic communications...Read more
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