Compare IT Glue and Wiki.js 
At a Glance
Market Segments
Small-Business (70.1% of reviews)
Enterprise (62.5% of reviews)
Entry-Level Pricing
$29.00 1 User Per Month
No pricing available
IT Glue
Star Rating
(676)4.6 out of 5
Market Segments
Small-Business (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 User Per Month
Browse all 3 pricing plansWiki.js
Star Rating
(16)4.3 out of 5
Market Segments
Enterprise (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Wiki.jsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that IT Glue excels in documentation and asset tracking, with users appreciating its ability to link documents, passwords, and assets together seamlessly. This integration is particularly beneficial for techs needing quick access to client documentation during support tickets.
- Users say that Wiki.js offers a modern and user-friendly interface, making it easy to bring a team's knowledge together in one place. Its versatility and support for multiple languages are also highlighted, appealing to diverse teams.
- Reviewers mention that IT Glue's implementation process is quick and intuitive, with many users noting that they can start using the product effectively right away. This ease of setup is a significant advantage for teams looking to minimize downtime.
- According to verified reviews, IT Glue provides a higher level of support quality, with users rating it positively for responsiveness and helpfulness. In contrast, Wiki.js users have expressed some concerns about support, indicating that it may not meet all user needs as effectively.
- G2 reviewers highlight that IT Glue is particularly well-suited for small businesses, with a majority of its users coming from this segment. This focus allows it to cater specifically to the needs of smaller teams, while Wiki.js tends to attract larger enterprises.
- Users report that while Wiki.js has strong features like versioning and a robust content editor, IT Glue's overall user satisfaction and feature set, particularly in knowledge sharing and organization, make it a more reliable choice for daily use in many environments.
Pricing
Entry-Level Pricing
IT Glue
Basic
$29.00
1 User Per Month
5 user minimum
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts
Wiki.js
No pricing availableFree Trial
IT Glue
No trial information availableWiki.js
No trial information availableRatings
Meets Requirements
9.2
557
8.5
8
Ease of Use
9.1
617
8.5
8
Ease of Setup
8.7
448
8.1
8
Ease of Admin
9.0
366
8.9
6
Quality of Support
8.7
446
7.8
6
Has the product been a good partner in doing business?
9.0
352
9.0
5
Product Direction (% positive)
8.9
560
8.5
8
Features by Category
Task Tracking
8.3
337
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Checklist Options
8.0
332
Not enough data
Feature Not Available
Not enough data
8.0
307
Not enough data
Software Availability
8.7
357
Not enough data
8.8
354
Not enough data
6.9
324
Not enough data
8.4
314
Not enough data
Knowledge Pages
7.9
358
8.7
5
Feature Not Available
8.3
5
8.9
370
9.0
5
Feature Not Available
8.3
5
Feature Not Available
8.3
5
8.4
366
8.6
6
Knowledge Dissemination
7.9
327
8.0
5
8.7
375
8.7
5
9.2
388
8.9
6
8.1
355
6.7
5
8.4
376
8.7
5
7.8
346
8.7
5
9.0
385
8.9
6
8.4
368
8.0
5
8.4
352
7.7
5
Agentic AI - Knowledge Base
6.4
15
Not enough data
6.0
15
Not enough data
6.2
15
Not enough data
Asset Inventory
9.2
21
Not enough data
8.7
19
Not enough data
8.3
19
Not enough data
7.8
19
Not enough data
7.5
20
Not enough data
Generative AI
4.8
18
Not enough data
5.0
18
Not enough data
Agentic AI - IT Asset Management
5.8
6
Not enough data
6.9
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.0
6
Not enough data
4.2
6
Not enough data
5.0
6
Not enough data
Management
8.4
19
Not enough data
8.1
18
Not enough data
7.2
18
Not enough data
8.9
18
Not enough data
Management and Discovery - IT Documentation
7.7
40
Not enough data
8.5
33
Not enough data
8.7
35
Not enough data
Operations - IT Documentation
8.1
39
Not enough data
7.8
33
Not enough data
7.6
33
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability & Access
8.9
404
Not enough data
7.8
392
Not enough data
6.7
386
Not enough data
8.8
399
Not enough data
9.0
414
Not enough data
Security Measures
9.1
417
Not enough data
9.3
431
Not enough data
Feature Not Available
Not enough data
Storage
6.8
333
Not enough data
8.2
401
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IT Glue and Wiki.js are categorized as Knowledge Base
Unique Categories
IT Glue is categorized as IT Documentation, IT Asset Management, Standard Operating Procedures, and Password Managers
Wiki.js is categorized as AWS Marketplace
Reviews
Reviewers' Company Size
IT Glue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wiki.js
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
57.0%
Computer & Network Security
21.2%
Computer Networking
2.7%
Consulting
2.0%
Manufacturing
1.5%
Other
15.6%
Information Technology and Services
43.8%
Computer & Network Security
12.5%
Telecommunications
6.3%
Retail
6.3%
Package/Freight Delivery
6.3%
Other
25.0%
Discussions
What is IT Glue used for?
2 Comments
BP
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is Glue in information technology?
1 Comment
JO
IT Glue brings together all of your documentation under one roof, and links it all together. This means it's easier to create documentation, and easier to...Read more
What is it glue used for?
1 Comment
JO
IT Glue is typically used for the documentation of IT environments, so endpoints, servers, software, passwords, vendors, users and policies/procedures. The...Read more
Wiki.js has no more discussions with answers
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