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At a Glance
Market Segments
Small-Business (70.1% of reviews)
Enterprise (66.7% of reviews)
Entry-Level Pricing
$29.00 1 User Per Month
No pricing available
IT Glue
Star Rating
(649)4.7 out of 5
Market Segments
Small-Business (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 User Per Month
Browse all 3 pricing plansWiki.js
Star Rating
(15)4.3 out of 5
Market Segments
Enterprise (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Wiki.jsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IT Glue excels in its "Password Generator" feature, receiving a high score of 9.1, which reviewers mention as a crucial tool for maintaining security across multiple accounts.
- Reviewers mention that Wiki.js offers a more user-friendly "Ease of Setup" with a score of 9.0, making it easier for teams to get started quickly compared to IT Glue's score of 8.7.
- G2 users highlight IT Glue's superior "Knowledge Sharing" capabilities, scoring 9.2, which reviewers say enhances collaboration and information dissemination within teams.
- Users on G2 report that Wiki.js shines in "Multi-Device Use" with a score of 8.8, allowing seamless access across various platforms, while IT Glue's mobile app usability is rated lower at 6.7.
- Reviewers mention that IT Glue's "Versioning and Version History" feature, scoring 9.0, is particularly beneficial for tracking changes and maintaining document integrity, a feature that Wiki.js does not emphasize as strongly.
- Users say that while both products offer "Integrations," IT Glue's score of 8.7 indicates a more robust ecosystem, which reviewers appreciate for connecting with other tools they use daily.
Pricing
Entry-Level Pricing
IT Glue
Basic
$29.00
1 User Per Month
5 user minimum
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts
Wiki.js
No pricing availableFree Trial
IT Glue
No trial information availableWiki.js
No trial information availableRatings
Meets Requirements
9.2
548
8.6
7
Ease of Use
9.1
598
8.3
7
Ease of Setup
8.7
430
8.1
7
Ease of Admin
9.0
364
8.9
6
Quality of Support
8.7
439
7.8
6
Has the product been a good partner in doing business?
9.0
350
9.0
5
Product Direction (% positive)
8.9
553
8.3
7
Features by Category
Task Tracking
8.3
337
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Checklist Options
8.0
331
Not enough data
Feature Not Available
Not enough data
8.0
306
Not enough data
Software Availability
8.6
354
Not enough data
8.8
353
Not enough data
6.9
324
Not enough data
8.4
313
Not enough data
Knowledge Pages
7.9
358
8.7
5
Feature Not Available
8.3
5
8.9
370
9.0
5
Feature Not Available
8.3
5
Feature Not Available
8.3
5
8.4
366
8.3
5
Knowledge Dissemination
7.9
327
8.0
5
8.7
375
8.7
5
9.2
386
8.7
5
8.1
354
6.7
5
8.4
375
8.7
5
7.8
345
8.7
5
9.0
381
8.7
5
8.4
367
8.0
5
8.4
352
7.7
5
Agentic AI - Knowledge Base
6.4
15
Not enough data
6.0
15
Not enough data
6.2
15
Not enough data
Asset Inventory
9.1
19
Not enough data
8.7
19
Not enough data
8.3
19
Not enough data
7.8
19
Not enough data
7.4
19
Not enough data
Generative AI
4.8
18
Not enough data
5.0
18
Not enough data
Agentic AI - IT Asset Management
5.8
6
Not enough data
6.9
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.0
6
Not enough data
4.2
6
Not enough data
5.0
6
Not enough data
Management
8.3
18
Not enough data
8.1
18
Not enough data
7.2
18
Not enough data
8.9
18
Not enough data
Management and Discovery - IT Documentation
8.0
32
Not enough data
8.5
32
Not enough data
8.5
31
Not enough data
Operations - IT Documentation
7.9
32
Not enough data
7.6
31
Not enough data
7.6
32
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability & Access
8.9
402
Not enough data
7.8
390
Not enough data
6.7
384
Not enough data
8.8
396
Not enough data
9.0
410
Not enough data
Security Measures
9.1
415
Not enough data
9.3
429
Not enough data
Feature Not Available
Not enough data
Storage
6.8
333
Not enough data
8.1
399
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IT Glue and Wiki.js are categorized as Knowledge Base
Unique Categories
IT Glue is categorized as IT Documentation, IT Asset Management, Standard Operating Procedures, and Password Managers
Wiki.js is categorized as AWS Marketplace
Reviews
Reviewers' Company Size
IT Glue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wiki.js
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
56.7%
Computer & Network Security
21.5%
Computer Networking
2.8%
Consulting
1.9%
Manufacturing
1.6%
Other
15.6%
Information Technology and Services
46.7%
Computer & Network Security
13.3%
Retail
6.7%
Package/Freight Delivery
6.7%
Health, Wellness and Fitness
6.7%
Other
20.0%
Discussions
What is IT Glue used for?
2 Comments
BP
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is Glue in information technology?
1 Comment
JO
IT Glue brings together all of your documentation under one roof, and links it all together. This means it's easier to create documentation, and easier to...Read more
What is ITGlue?
1 Comment
JO
IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible....Read more
Wiki.js has no more discussions with answers
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