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Compare IT Glue and RoboForm 
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At a Glance
Market Segments
Small-Business (70.1% of reviews)
Small-Business (74.9% of reviews)
Entry-Level Pricing
$29.00 1 User Per Month
Starting at $39.95 1 RoboForm Account Per Year
IT Glue
Star Rating
(649)4.7 out of 5
Market Segments
Small-Business (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 User Per Month
Browse all 3 pricing plansRoboForm
Star Rating
(750)4.6 out of 5
Market Segments
Small-Business (74.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $39.95 1 RoboForm Account Per Year
Free Trial is available
Learn more about RoboFormSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RoboForm excels in its Quick Login feature, scoring 9.3, which allows for seamless access to multiple accounts without hassle. In contrast, IT Glue's Quick Login feature, scoring 8.9, is noted to be less intuitive, making RoboForm a preferred choice for users who prioritize speed and efficiency.
- Reviewers mention that RoboForm's Browser Extension is highly rated at 9.2, providing a smooth experience for managing passwords directly from the browser. On the other hand, IT Glue's Browser Extension, with a score of 7.8, is seen as less user-friendly, leading to some frustration among users who rely heavily on this functionality.
- Users on G2 highlight RoboForm's Multi-Device Use capability, scoring 9.4, which allows for easy synchronization across devices. This feature is particularly praised for its reliability, while IT Glue, scoring 8.8, is reported to have occasional syncing issues, making RoboForm a better option for users who work across multiple platforms.
- Reviewers say that RoboForm's Password Generator, rated at 9.4, is robust and customizable, allowing users to create strong passwords effortlessly. In comparison, IT Glue's Password Generator, scoring 9.1, is functional but lacks some of the advanced options that RoboForm offers, which may be a drawback for security-conscious users.
- Users report that RoboForm's Mobile App Usability, with a score of 8.1, is generally satisfactory, providing essential features on-the-go. However, IT Glue's mobile app, scoring only 6.7, is criticized for its limited functionality and user experience, making RoboForm the better choice for mobile users.
- G2 users mention that RoboForm's Two-Factor Authentication feature, scoring 8.9, is effective and easy to set up, enhancing security for users. In contrast, IT Glue's Two-Factor Authentication, rated at 9.3, is praised for its additional security measures, but some users find it slightly more complex to configure, indicating a trade-off between security and ease of use.
Pricing
Entry-Level Pricing
IT Glue
Basic
$29.00
1 User Per Month
5 user minimum
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts
RoboForm
RoboForm Business
Starting at $39.95
1 RoboForm Account Per Year
RoboForm for Business follows a flat-rate, per-user subscription model with billing options available in 1-, 3-, or 5-year terms. There are no hidden fees or add-on module costs—everything is included. Custom pricing is available for large enterprise deployments.
- Password vault for each employee
- Centralized management via admin center
- Secure password sharing
Free Trial
IT Glue
No trial information availableRoboForm
Free Trial is available
Ratings
Meets Requirements
9.2
548
9.3
584
Ease of Use
9.1
598
9.0
596
Ease of Setup
8.7
430
8.8
389
Ease of Admin
9.0
364
8.8
375
Quality of Support
8.7
439
8.8
439
Has the product been a good partner in doing business?
9.0
350
9.1
348
Product Direction (% positive)
8.9
553
8.8
560
Features by Category
Task Tracking
8.3
337
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Checklist Options
8.0
331
Not enough data
Feature Not Available
Not enough data
8.0
306
Not enough data
Software Availability
8.6
354
Not enough data
8.8
353
Not enough data
6.9
324
Not enough data
8.4
313
Not enough data
Knowledge Pages
7.9
358
Not enough data
Feature Not Available
Not enough data
8.9
370
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
366
Not enough data
Knowledge Dissemination
7.9
327
Not enough data
8.7
375
Not enough data
9.2
386
Not enough data
8.1
354
Not enough data
8.4
375
Not enough data
7.8
345
Not enough data
9.0
381
Not enough data
8.4
367
Not enough data
8.4
352
Not enough data
Agentic AI - Knowledge Base
6.4
15
Not enough data
6.0
15
Not enough data
6.2
15
Not enough data
Asset Inventory
9.1
19
Not enough data
8.7
19
Not enough data
8.3
19
Not enough data
7.8
19
Not enough data
7.4
19
Not enough data
Generative AI
4.8
18
Not enough data
5.0
18
Not enough data
Agentic AI - IT Asset Management
5.8
6
Not enough data
6.9
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.0
6
Not enough data
4.2
6
Not enough data
5.0
6
Not enough data
Management
8.3
18
Not enough data
8.1
18
Not enough data
7.2
18
Not enough data
8.9
18
Not enough data
Management and Discovery - IT Documentation
8.0
32
Not enough data
8.5
32
Not enough data
8.5
31
Not enough data
Operations - IT Documentation
7.9
32
Not enough data
7.6
31
Not enough data
7.6
32
Not enough data
Usability & Access
8.9
402
9.3
496
7.8
390
9.2
492
6.7
384
8.1
425
8.8
396
9.4
458
9.0
410
8.9
471
Security Measures
9.1
415
9.4
460
9.3
429
8.9
414
Feature Not Available
8.8
375
Storage
6.8
333
8.5
336
8.1
399
Feature Not Available
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IT Glue and RoboForm are categorized as Password Managers
Unique Categories
IT Glue is categorized as IT Documentation, IT Asset Management, Standard Operating Procedures, and Knowledge Base
RoboForm has no unique categories
Reviews
Reviewers' Company Size
IT Glue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RoboForm
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
56.7%
Computer & Network Security
21.5%
Computer Networking
2.8%
Consulting
1.9%
Manufacturing
1.6%
Other
15.6%
Insurance
12.4%
Information Technology and Services
10.1%
Financial Services
6.2%
Accounting
5.5%
Marketing and Advertising
5.4%
Other
60.2%
Discussions
What is IT Glue used for?
2 Comments
BP
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is ITGlue?
1 Comment
JO
IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible....Read more
What is it glue used for?
1 Comment
JO
IT Glue is typically used for the documentation of IT environments, so endpoints, servers, software, passwords, vendors, users and policies/procedures. The...Read more
How can we download a list of all our usernames and passwords?
2 Comments
ST
Hello,
The "Export" feature is located under RoboForm Account&Data settings. Please keep in mind that company administrator must first enable this...Read more
Which version should I be using?
2 Comments
ST
Hello Luke,
RoboForm has only one app in Apple App store. This App is for RoboForm consumer and business users. Here is the link:...Read more
How do you handle Master password reset - when users forget their master password?
2 Comments
JA
We had this happen and luckily, we figured out what is was. To prevent it from happening again, we made a "group" for each user and only put that user in the...Read more
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