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At a Glance
Market Segments
Small-Business (70.1% of reviews)
Small-Business (70.0% of reviews)
Entry-Level Pricing
$29.00 1 User Per Month
Free
IT Glue
Star Rating
(649)4.7 out of 5
Market Segments
Small-Business (70.1% of reviews)
Entry-Level Pricing
$29.00 1 User Per Month
Browse all 3 pricing plansNotion
Star Rating
(8,836)4.6 out of 5
Market Segments
Small-Business (70.0% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that IT Glue excels in knowledge sharing, scoring 9.2, which users appreciate for its structured documentation and easy access to information, while Notion, with a score of 8.7, is noted for its flexibility but can sometimes lead to information being less organized.
- Users report that IT Glue's ease of use is rated at 9.1, with many highlighting its intuitive interface and straightforward navigation, whereas Notion, scoring 8.3, is praised for its versatility but can overwhelm new users with its extensive features.
- Reviewers mention that IT Glue's organization capabilities score 9.0, making it a favorite for users who need to categorize and retrieve information quickly, while Notion, with a score of 8.6, offers customizable organization but may require more setup time to achieve similar efficiency.
- G2 users highlight IT Glue's quality of support, rated at 8.7, noting responsive customer service and helpful resources, in contrast to Notion's score of 8.5, where users appreciate the community support but desire more direct assistance from the company.
- Users on G2 report that IT Glue's versioning and version history features score 8.9, allowing teams to track changes effectively, while Notion, with a score of 8.0, has version history but lacks some advanced tracking features that IT Glue offers.
- Reviewers mention that IT Glue's proactive assistance, scoring 6.0, is an area for improvement, as users desire more automated help features, while Notion, with a score of 6.9, provides slightly better proactive support, helping users navigate its complex functionalities.
Pricing
Entry-Level Pricing
IT Glue
Basic
$29.00
1 User Per Month
5 user minimum
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts
Notion
Free
Free
For individuals to organize personal projects and life
- Free for individual usage
- Basic forms
- Basic sites
Free Trial
IT Glue
No trial information availableNotion
Free Trial is available
Ratings
Meets Requirements
9.2
549
8.8
6,956
Ease of Use
9.1
599
8.3
7,087
Ease of Setup
8.7
431
8.2
3,143
Ease of Admin
9.0
365
8.4
1,694
Quality of Support
8.7
440
8.5
4,905
Has the product been a good partner in doing business?
9.0
351
8.9
1,565
Product Direction (% positive)
8.9
554
9.4
7,022
Features by Category
Tasks
Not enough data
8.7
3628
Not enough data
8.3
3560
Not enough data
8.6
3644
Not enough data
8.9
3753
Not enough data
7.7
3030
Not enough data
7.4
2822
Not enough data
8.4
3544
Not enough data
7.5
3170
Projects
Not enough data
8.8
3456
Not enough data
8.3
3080
Not enough data
7.4
2495
Not enough data
8.1
3295
Not enough data
8.5
3202
Not enough data
7.4
2552
Not enough data
7.8
2674
Not enough data
8.3
3364
Not enough data
7.2
2321
Not enough data
7.5
2583
Not enough data
7.7
2488
Resource Management
Not enough data
7.9
2747
Not enough data
7.8
2810
Not enough data
7.9
3078
Project Monitoring
Not enough data
7.7
2371
Not enough data
7.6
2428
Not enough data
8.2
3024
Generative AI
Not enough data
7.7
1309
Not enough data
7.9
1301
Agentic AI - Project Management
Not enough data
6.8
622
Not enough data
7.1
616
Not enough data
6.9
619
Not enough data
6.9
615
Not enough data
7.3
614
Not enough data
6.7
612
Not enough data
6.9
612
Core Conversational Capabilities - AI Chatbots
Not enough data
8.2
50
Not enough data
8.2
51
Not enough data
8.2
51
Data
Not enough data
8.0
213
Not enough data
8.0
209
Interaction
Not enough data
7.5
209
Not enough data
8.0
214
Not enough data
8.1
214
Not enough data
8.0
210
Not enough data
8.2
211
Task & Flow Management - AI Chatbots
Not enough data
7.8
48
Not enough data
7.8
49
Learning
Not enough data
7.9
207
Not enough data
7.3
202
Deployment & Embedding - AI Chatbots
Not enough data
7.2
43
Not enough data
7.1
41
Content Generation
Not enough data
7.9
206
Not enough data
7.9
206
Admin & Configuration - AI Chatbots
Not enough data
7.3
40
System
Not enough data
7.2
200
Not enough data
7.8
204
Not enough data
7.8
201
Not enough data
7.8
205
Agentic AI - AI Chatbots
Not enough data
7.6
141
Not enough data
7.7
139
Not enough data
7.6
139
Not enough data
7.7
141
Not enough data
7.9
141
Not enough data
7.4
137
Not enough data
7.5
142
Monitoring & Improvement - AI Chatbots
Not enough data
8.0
42
Reliability & Safety - AI Chatbots
Not enough data
8.2
42
Grammar
Not enough data
8.5
3437
Not enough data
8.3
3226
Not enough data
8.6
3393
Formatting
Not enough data
7.1
2172
Not enough data
8.0
2952
Not enough data
7.0
2175
Content
Not enough data
8.2
3029
Not enough data
8.4
3271
Not enough data
7.8
2429
Product Type
Not enough data
8.4
2667
Not enough data
7.4
2036
Generative AI
Not enough data
8.2
1031
Not enough data
8.5
1033
Task Tracking
8.3
337
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Checklist Options
8.0
331
Not enough data
Feature Not Available
Not enough data
8.0
306
Not enough data
Software Availability
8.6
354
Not enough data
8.8
353
Not enough data
6.9
324
Not enough data
8.4
313
Not enough data
Knowledge Pages
7.9
358
8.3
3606
Feature Not Available
8.0
3013
8.9
370
8.0
3132
Feature Not Available
Feature Not Available
Feature Not Available
6.8
2552
8.4
366
8.3
3270
Knowledge Dissemination
7.9
327
Feature Not Available
8.7
375
8.0
3094
9.2
386
8.7
3485
8.1
354
7.8
3348
8.4
375
8.0
3083
7.8
345
7.4
2783
9.0
381
8.6
3339
8.4
367
7.6
2791
8.4
352
7.9
2868
Agentic AI - Knowledge Base
6.4
15
7.3
904
6.0
15
7.3
904
6.2
15
7.0
896
Asset Inventory
9.1
19
Not enough data
8.7
19
Not enough data
8.3
19
Not enough data
7.8
19
Not enough data
7.4
19
Not enough data
Generative AI
4.8
18
Not enough data
5.0
18
Not enough data
Agentic AI - IT Asset Management
5.8
6
Not enough data
6.9
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.0
6
Not enough data
4.2
6
Not enough data
5.0
6
Not enough data
Management
8.3
18
Not enough data
8.1
18
Not enough data
7.2
18
Not enough data
8.9
18
Not enough data
Compatibility
Not enough data
7.8
313
Not enough data
7.7
310
Not enough data
7.3
302
Agentic AI - Enterprise Search Software
Not enough data
7.1
166
Not enough data
7.0
165
Not enough data
7.2
165
Not enough data
7.1
161
Not enough data
6.8
160
Not enough data
6.9
161
Search Queries
Not enough data
7.7
313
Not enough data
7.7
305
Not enough data
7.3
304
Not enough data
7.7
305
Not enough data
8.1
312
AI powered search - Enterprise Search Software
Not enough data
7.4
94
Not enough data
7.1
94
Not enough data
7.1
94
Functionality
Not enough data
8.0
306
Not enough data
7.3
308
Not enough data
7.6
308
Compatibility - Enterprise Search Software
Not enough data
7.6
95
Not enough data
7.4
95
Not enough data
7.3
93
Functionality - Enterprise Search Software
Not enough data
7.6
92
Not enough data
7.3
91
Not enough data
7.3
91
Search Queries - Enterprise Search Software
Not enough data
7.5
88
Not enough data
7.5
90
Not enough data
7.7
90
Not enough data
7.5
89
Management and Discovery - IT Documentation
8.0
32
Not enough data
8.5
32
Not enough data
8.5
31
Not enough data
Operations - IT Documentation
7.9
32
Not enough data
7.6
31
Not enough data
7.6
32
Not enough data
Agentic AI - Note-Taking Software
Not enough data
7.7
454
Usability & Access
8.9
402
Not enough data
7.8
390
Not enough data
6.7
384
Not enough data
8.8
396
Not enough data
9.0
410
Not enough data
Security Measures
9.1
415
Not enough data
9.3
429
Not enough data
Feature Not Available
Not enough data
Storage
6.8
333
Not enough data
8.1
399
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IT Glue and Notion are categorized as Knowledge Base
Unique Categories
IT Glue is categorized as IT Documentation, IT Asset Management, Standard Operating Procedures, and Password Managers
Notion is categorized as AI Writing Assistant, Note-Taking Software, Project Management, Enterprise Search Software, and AI Chatbots
Reviews
Reviewers' Company Size
IT Glue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Notion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
56.6%
Computer & Network Security
21.5%
Computer Networking
2.8%
Consulting
1.9%
Manufacturing
1.6%
Other
15.7%
Computer Software
13.7%
Information Technology and Services
11.0%
Marketing and Advertising
7.1%
Higher Education
6.9%
Financial Services
4.5%
Other
56.9%
Discussions
What is IT Glue used for?
2 Comments
BP
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is ITGlue?
1 Comment
JO
IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible....Read more
What is it glue used for?
1 Comment
JO
IT Glue is typically used for the documentation of IT environments, so endpoints, servers, software, passwords, vendors, users and policies/procedures. The...Read more
Is there a way to make font and text boxes even smaller? I'm at the lowest font size already
2 Comments
NM
Not really. If you have already click the 3 dots in the top right hand corner and chosen small text, then at the moment that's all you can doRead more
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