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At a Glance
Market Segments
Small-Business (70.1% of reviews)
Mid-Market (49.3% of reviews)
Entry-Level Pricing
$29.00 1 User Per Month
Free 1 Per User Per Month
IT Glue
Star Rating
(649)4.7 out of 5
Market Segments
Small-Business (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 User Per Month
Browse all 3 pricing plansMaintainX
Star Rating
(1,371)4.8 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MaintainX excels in mobile application functionality, scoring 9.5 compared to IT Glue's 6.9. Reviewers mention that the mobile app allows for seamless access to maintenance tasks and documentation on-the-go, making it a preferred choice for field operations.
- Reviewers mention that MaintainX offers superior quality of support, with a score of 9.6 versus IT Glue's 8.7. Users say that the responsiveness and helpfulness of the support team significantly enhance their experience, especially during critical operational times.
- Users on G2 highlight the ease of use of MaintainX, scoring 9.4 compared to IT Glue's 9.1. Reviewers say that the intuitive interface and straightforward navigation make it easier for teams to adopt and utilize the software effectively without extensive training.
- Reviewers mention that MaintainX shines in the area of templates, scoring 8.9 against IT Glue's 7.9. Users report that the variety and customization options for templates streamline their workflow, allowing for quicker task management and documentation.
- Users say that MaintainX's desktop application is highly rated at 9.6, while IT Glue's desktop application scores 8.4. Reviewers mention that the desktop version of MaintainX provides a robust experience with features that enhance productivity and ease of access to critical information.
- G2 users report that both products have strong integration capabilities, but IT Glue edges out with a score of 8.6 compared to MaintainX's 8.3. Reviewers mention that IT Glue's integrations with other IT management tools are particularly beneficial for tech-focused businesses looking to streamline their operations.
Pricing
Entry-Level Pricing
IT Glue
Basic
$29.00
1 User Per Month
5 user minimum
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
Free Trial
IT Glue
No trial information availableMaintainX
Free Trial is available
Ratings
Meets Requirements
9.2
548
9.1
1,232
Ease of Use
9.1
598
9.4
1,253
Ease of Setup
8.7
430
9.1
1,115
Ease of Admin
9.0
364
9.3
975
Quality of Support
8.7
439
9.6
1,197
Has the product been a good partner in doing business?
9.0
350
9.6
960
Product Direction (% positive)
8.9
553
9.7
1,217
Features by Category
Asset Definition
Not enough data
9.4
161
Not enough data
9.0
153
Not enough data
8.7
149
Asset Tracking
Not enough data
8.3
151
Not enough data
8.9
151
Not enough data
9.1
156
Agentic AI - Asset Tracking
Not enough data
7.4
101
Monitoring
Not enough data
9.1
93
Not enough data
9.2
95
Not enough data
8.8
91
Analytics
Not enough data
8.8
91
Not enough data
8.9
93
Not enough data
8.4
89
Agentic AI - Asset Performance Management
Not enough data
7.7
56
Not enough data
7.7
58
Workflow & Automation
Not enough data
9.1
214
Not enough data
9.2
208
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Execution
Not enough data
9.0
219
Not enough data
9.1
222
Not enough data
9.0
221
Analytics & Reporting
Not enough data
9.2
222
Not enough data
8.9
202
Not enough data
9.0
209
Enterprise Management
Not enough data
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Knowledge Capture
Not enough data
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Generative AI
Not enough data
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Agentic AI
Not enough data
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Data & Integration
Not enough data
9.1
13
Not enough data
9.1
13
Task Tracking
8.3
337
9.2
365
Feature Not Available
9.2
373
Feature Not Available
9.4
371
Checklist Options
8.0
331
8.9
364
Feature Not Available
8.7
334
8.0
306
8.7
338
Software Availability
8.6
354
8.3
320
8.8
353
8.9
357
6.9
324
9.4
377
8.4
313
9.6
373
Knowledge Pages
7.9
358
Not enough data
Feature Not Available
Not enough data
8.9
370
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
366
Not enough data
Knowledge Dissemination
7.9
327
Not enough data
8.7
375
Not enough data
9.2
386
Not enough data
8.1
354
Not enough data
8.4
375
Not enough data
7.8
345
Not enough data
9.0
381
Not enough data
8.4
367
Not enough data
8.4
352
Not enough data
Agentic AI - Knowledge Base
6.4
15
Not enough data
6.0
15
Not enough data
6.2
15
Not enough data
Asset Definition
Not enough data
9.3
241
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
228
Asset Tracking
Not enough data
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Inventory
Not enough data
9.0
237
Not enough data
8.9
232
Not enough data
8.6
229
Depreciation
Not enough data
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Maintenance
Not enough data
9.4
231
Not enough data
9.3
228
Not enough data
8.9
221
Not enough data
9.2
228
Not enough data
9.1
225
Not enough data
9.0
218
Field Service
Not enough data
9.0
234
Not enough data
9.0
231
Not enough data
8.4
221
Monitoring
Not enough data
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Contract & Warranty
Not enough data
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Analytics
Not enough data
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Integration
Not enough data
7.6
200
Not enough data
7.1
195
Not enough data
7.5
203
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
8.0
37
Asset Inventory
9.1
19
Not enough data
8.7
19
Not enough data
8.3
19
Not enough data
7.8
19
Not enough data
7.4
19
Not enough data
Generative AI
4.8
18
Not enough data
5.0
18
Not enough data
Agentic AI - IT Asset Management
5.8
6
Not enough data
6.9
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.0
6
Not enough data
4.2
6
Not enough data
5.0
6
Not enough data
Management
8.3
18
Not enough data
8.1
18
Not enough data
7.2
18
Not enough data
8.9
18
Not enough data
Management and Discovery - IT Documentation
8.0
32
Not enough data
8.5
32
Not enough data
8.5
31
Not enough data
Operations - IT Documentation
7.9
32
Not enough data
7.6
31
Not enough data
7.6
32
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability & Access
8.9
402
Not enough data
7.8
390
Not enough data
6.7
384
Not enough data
8.8
396
Not enough data
9.0
410
Not enough data
Security Measures
9.1
415
Not enough data
9.3
429
Not enough data
Feature Not Available
Not enough data
Storage
6.8
333
Not enough data
8.1
399
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
Not enough data
7.6
88
Facility Management Platform Features
Not enough data
9.2
455
Not enough data
8.7
444
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
427
Not enough data
8.9
430
Not enough data
Feature Not Available
Not enough data
8.8
440
Not enough data
Feature Not Available
Not enough data
9.1
436
CMMS Platform Features
Not enough data
9.5
802
|
Verified
Not enough data
9.3
783
|
Verified
Not enough data
8.5
703
Not enough data
8.6
702
|
Verified
Not enough data
8.7
687
|
Verified
Not enough data
8.9
690
|
Verified
Not enough data
9.0
715
|
Verified
Not enough data
8.5
643
|
Verified
Not enough data
8.3
662
|
Verified
Not enough data
8.9
749
|
Verified
Categories
Categories
Shared Categories
IT Glue and MaintainX are categorized as Standard Operating Procedures
Unique Categories
IT Glue is categorized as IT Documentation, IT Asset Management, Knowledge Base, and Password Managers
MaintainX is categorized as SAP Store, Connected Worker Platform, Enterprise Asset Management (EAM), CMMS, Facility Management, Asset Performance Management, and Asset Tracking
Reviews
Reviewers' Company Size
IT Glue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
56.7%
Computer & Network Security
21.5%
Computer Networking
2.8%
Consulting
1.9%
Manufacturing
1.6%
Other
15.6%
Manufacturing
15.1%
Facilities Services
7.4%
Construction
4.6%
Food Production
4.3%
Food & Beverages
4.1%
Other
64.5%
Discussions
What is IT Glue used for?
2 Comments
BP
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is ITGlue?
1 Comment
JO
IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible....Read more
What is it glue used for?
1 Comment
JO
IT Glue is typically used for the documentation of IT environments, so endpoints, servers, software, passwords, vendors, users and policies/procedures. The...Read more
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
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