G2 reviewers report that Lansweeper excels in asset discovery, with users appreciating its ability to perform live scanning and alerting for failed scan errors. This feature, along with its agentless approach, makes it user-friendly and easy to configure, especially in large-scale environments.
Users say that IT Glue shines in documentation and asset tracking, allowing for seamless linking of documents, passwords, and assets. Reviewers highlight the ease of implementation and integration, making it a daily tool for many teams, which enhances their operational efficiency.
According to verified reviews, Lansweeper offers a higher satisfaction score overall, particularly in ease of use and setup. Users have noted that the installation process is straightforward, especially when SNMP is set up correctly, contributing to a smooth onboarding experience.
Reviewers mention that IT Glue is particularly beneficial for creating client documentation, which is crucial for techs needing quick access to troubleshooting steps. The feature that allows users to bring up documentation with a simple keyboard shortcut has been praised for saving time during support tasks.
Users highlight Lansweeper's strong performance in hardware and software asset inventory management, with high ratings for its comprehensive reporting capabilities and SQL database integration. This functionality supports automation and enhances the overall asset management process.
G2 reviewers note that while both products have strong support features, Lansweeper edges out slightly with a higher quality of support rating. Users have reported responsive customer service, which is essential for resolving issues quickly and effectively.
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is Glue in information technology?
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JO
IT Glue brings together all of your documentation under one roof, and links it all together. This means it's easier to create documentation, and easier to...Read more
What is ITGlue?
1 Comment
JO
IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible....Read more
Define safe. It's only as safe as you configure it. Being that the software primarly is on-prem, security is in your hands. The Lansweeper Cloud Site, that...Read more
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