Compare IT Glue and Lansweeper

At a Glance
IT Glue
IT Glue
Star Rating
(656)4.7 out of 5
Market Segments
Small-Business (70.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$29.00 1 User Per Month
Browse all 3 pricing plans
Lansweeper
Lansweeper
Star Rating
(64)4.4 out of 5
Market Segments
Mid-Market (64.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 0 per asset
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Lansweeper excels in asset discovery, with users appreciating its ability to perform live scanning and alerting for failed scan errors. This feature, along with its agentless approach, makes it user-friendly and easy to configure, especially in large-scale environments.
  • Users say that IT Glue shines in documentation and asset tracking, allowing for seamless linking of documents, passwords, and assets. Reviewers highlight the ease of implementation and integration, making it a daily tool for many teams, which enhances their operational efficiency.
  • According to verified reviews, Lansweeper offers a higher satisfaction score overall, particularly in ease of use and setup. Users have noted that the installation process is straightforward, especially when SNMP is set up correctly, contributing to a smooth onboarding experience.
  • Reviewers mention that IT Glue is particularly beneficial for creating client documentation, which is crucial for techs needing quick access to troubleshooting steps. The feature that allows users to bring up documentation with a simple keyboard shortcut has been praised for saving time during support tasks.
  • Users highlight Lansweeper's strong performance in hardware and software asset inventory management, with high ratings for its comprehensive reporting capabilities and SQL database integration. This functionality supports automation and enhances the overall asset management process.
  • G2 reviewers note that while both products have strong support features, Lansweeper edges out slightly with a higher quality of support rating. Users have reported responsive customer service, which is essential for resolving issues quickly and effectively.
Pricing
Entry-Level Pricing
IT Glue
Basic
$29.00
1 User Per Month
Browse all 3 pricing plans
Lansweeper
Free
Free
0 per asset
Browse all 4 pricing plans
Free Trial
IT Glue
No trial information available
Lansweeper
Free Trial is available
Ratings
Meets Requirements
9.2
552
9.2
51
Ease of Use
9.1
602
8.7
52
Ease of Setup
8.7
433
8.9
48
Ease of Admin
9.0
365
9.0
45
Quality of Support
8.7
442
8.8
39
Has the product been a good partner in doing business?
9.0
351
9.2
37
Product Direction (% positive)
8.9
557
8.6
49
Features by Category
Standard Operating ProceduresHide 10 FeaturesShow 10 Features
8.1
364
Not enough data
Task Tracking
8.3
337
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Checklist Options
8.0
331
Not enough data
Feature Not Available
Not enough data
8.0
307
Not enough data
Software Availability
8.6
354
Not enough data
8.8
353
Not enough data
6.9
324
Not enough data
8.4
313
Not enough data
8.0
401
Not enough data
Knowledge Pages
7.9
358
Not enough data
Feature Not Available
Not enough data
8.9
370
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
366
Not enough data
Knowledge Dissemination
7.9
327
Not enough data
8.7
375
Not enough data
9.2
388
Not enough data
8.1
355
Not enough data
8.4
375
Not enough data
7.8
346
Not enough data
9.0
382
Not enough data
8.4
367
Not enough data
8.4
352
Not enough data
Agentic AI - Knowledge Base
6.4
15
Not enough data
6.0
15
Not enough data
6.2
15
Not enough data
6.9
22
8.8
20
Asset Inventory
9.2
20
9.6
20
8.7
19
9.8
16
8.3
19
8.7
10
7.8
19
7.4
9
7.5
20
9.3
16
Generative AI
4.8
18
Not enough data
5.0
18
Not enough data
Agentic AI - IT Asset Management
5.8
6
Not enough data
6.9
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.0
6
Not enough data
4.2
6
Not enough data
5.0
6
Not enough data
Management
8.4
19
9.0
18
8.1
18
Feature Not Available
7.2
18
8.3
9
8.9
18
8.5
11
8.0
37
Not enough data
Management and Discovery - IT Documentation
8.0
32
Not enough data
8.5
32
Not enough data
8.6
33
Not enough data
Operations - IT Documentation
7.8
33
Not enough data
7.7
32
Not enough data
7.6
33
Not enough data
8.3
440
Not enough data
Usability & Access
8.9
403
Not enough data
7.8
391
Not enough data
6.7
386
Not enough data
8.8
398
Not enough data
9.0
412
Not enough data
Security Measures
9.1
417
Not enough data
9.3
431
Not enough data
Feature Not Available
Not enough data
Storage
6.8
333
Not enough data
8.2
400
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IT Glue
IT Glue
Lansweeper
Lansweeper
IT Glue and Lansweeper are categorized as IT Asset Management
Unique Categories
Lansweeper
Lansweeper has no unique categories
Reviews
Reviewers' Company Size
IT Glue
IT Glue
Small-Business(50 or fewer emp.)
70.1%
Mid-Market(51-1000 emp.)
26.9%
Enterprise(> 1000 emp.)
3.1%
Lansweeper
Lansweeper
Small-Business(50 or fewer emp.)
8.1%
Mid-Market(51-1000 emp.)
64.5%
Enterprise(> 1000 emp.)
27.4%
Reviewers' Industry
IT Glue
IT Glue
Information Technology and Services
56.8%
Computer & Network Security
21.4%
Computer Networking
2.8%
Consulting
2.0%
Manufacturing
1.5%
Other
15.5%
Lansweeper
Lansweeper
Information Technology and Services
12.7%
Hospital & Health Care
6.3%
Logistics and Supply Chain
6.3%
Hospitality
4.8%
Financial Services
3.2%
Other
66.7%
Alternatives
IT Glue
IT Glue Alternatives
Hudu
Hudu
Add Hudu
LastPass
LastPass
Add LastPass
Confluence
Confluence
Add Confluence
ClickUp
ClickUp
Add ClickUp
Lansweeper
Lansweeper Alternatives
NinjaOne
NinjaOne
Add NinjaOne
SolarWinds Service Desk
SolarWinds Service Desk
Add SolarWinds Service Desk
Device42, A Freshworks Company
Device42, A Freshworks Company
Add Device42, A Freshworks Company
Snipe-IT
Snipe-IT
Add Snipe-IT
Discussions
IT Glue
IT Glue Discussions
What is IT Glue used for?
2 Comments
BP
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is Glue in information technology?
1 Comment
JO
IT Glue brings together all of your documentation under one roof, and links it all together. This means it's easier to create documentation, and easier to...Read more
What is ITGlue?
1 Comment
JO
IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible....Read more
Lansweeper
Lansweeper Discussions
Is Lansweeper safe?
2 Comments
Northwest S.
NS
Define safe. It's only as safe as you configure it. Being that the software primarly is on-prem, security is in your hands. The Lansweeper Cloud Site, that...Read more
What can Lansweeper do?
1 Comment
VINIT L.
VL
software deployment managerRead more
Monty the Mongoose crying
Lansweeper has no more discussions with answers