Compare IT Glue and KeePass 
At a Glance
Market Segments
Small-Business (70.1% of reviews)
Small-Business (41.0% of reviews)
Entry-Level Pricing
$29.00 1 User Per Month
No pricing available
IT Glue
Star Rating
(656)4.7 out of 5
Market Segments
Small-Business (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 User Per Month
Browse all 3 pricing plansKeePass
Star Rating
(215)4.5 out of 5
Market Segments
Small-Business (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KeePassSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that IT Glue excels in overall user satisfaction, reflected in its higher G2 Score compared to KeePass. Users appreciate its seamless integration for documentation and asset tracking, noting that it allows for easy linking of documents, passwords, and assets, which enhances daily workflow.
- Users say KeePass stands out for its cost-effectiveness, being completely free and open-source. Reviewers highlight its strong encryption and local database storage, which provides a sense of security and control over their passwords without relying on cloud services.
- According to verified reviews, IT Glue's implementation process is notably quick and user-friendly. Many users mention that they were able to start using the product effectively within a short time frame, which is a significant advantage for teams needing immediate solutions.
- Reviewers mention that KeePass offers excellent portability, making it easy to use across different systems. This feature is particularly valued by users who need to access their passwords on various devices without hassle.
- G2 reviewers highlight that while KeePass has a solid user experience, IT Glue provides a more comprehensive solution for documentation needs. Users appreciate features like the ability to create different workspaces and the shortcut for quick access to documentation, which saves time during tech support tasks.
- Users report that KeePass has a strong password generation feature, with many praising its effectiveness. However, IT Glue's overall usability, including its ease of administration and support quality, tends to receive higher ratings, indicating a more robust support system for users.
Pricing
Entry-Level Pricing
IT Glue
Basic
$29.00
1 User Per Month
5 user minimum
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts
KeePass
No pricing availableFree Trial
IT Glue
No trial information availableKeePass
No trial information availableRatings
Meets Requirements
9.2
553
9.0
200
Ease of Use
9.1
603
8.5
200
Ease of Setup
8.7
434
9.0
43
Ease of Admin
9.0
365
8.8
37
Quality of Support
8.8
443
8.1
89
Has the product been a good partner in doing business?
9.0
351
8.6
26
Product Direction (% positive)
8.9
557
7.4
200
Features by Category
Task Tracking
8.3
337
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Checklist Options
8.0
332
Not enough data
Feature Not Available
Not enough data
8.0
307
Not enough data
Software Availability
8.6
355
Not enough data
8.8
354
Not enough data
6.9
324
Not enough data
8.4
314
Not enough data
Knowledge Pages
7.9
358
Not enough data
Feature Not Available
Not enough data
8.9
370
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
366
Not enough data
Knowledge Dissemination
7.9
327
Not enough data
8.7
375
Not enough data
9.2
388
Not enough data
8.1
355
Not enough data
8.4
375
Not enough data
7.8
346
Not enough data
9.0
382
Not enough data
8.4
367
Not enough data
8.4
352
Not enough data
Agentic AI - Knowledge Base
6.4
15
Not enough data
6.0
15
Not enough data
6.2
15
Not enough data
Asset Inventory
9.2
20
Not enough data
8.7
19
Not enough data
8.3
19
Not enough data
7.8
19
Not enough data
7.5
20
Not enough data
Generative AI
4.8
18
Not enough data
5.0
18
Not enough data
Agentic AI - IT Asset Management
5.8
6
Not enough data
6.9
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.0
6
Not enough data
4.2
6
Not enough data
5.0
6
Not enough data
Management
8.4
19
Not enough data
8.1
18
Not enough data
7.2
18
Not enough data
8.9
18
Not enough data
Management and Discovery - IT Documentation
8.0
32
Not enough data
8.5
32
Not enough data
8.6
33
Not enough data
Operations - IT Documentation
7.8
33
Not enough data
7.7
32
Not enough data
7.6
33
Not enough data
Usability & Access
8.9
404
9.2
125
7.8
392
8.1
75
6.7
386
7.9
82
8.8
399
8.4
105
9.0
413
8.8
89
Security Measures
9.1
417
9.4
117
9.3
431
8.1
69
Feature Not Available
Feature Not Available
Storage
6.8
333
Feature Not Available
8.2
401
Feature Not Available
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IT Glue and KeePass are categorized as Password Managers
Unique Categories
IT Glue is categorized as IT Documentation, IT Asset Management, Standard Operating Procedures, and Knowledge Base
KeePass has no unique categories
Reviews
Reviewers' Company Size
IT Glue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
KeePass
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
56.9%
Computer & Network Security
21.3%
Computer Networking
2.8%
Consulting
2.0%
Manufacturing
1.5%
Other
15.5%
Information Technology and Services
16.4%
Computer Software
14.6%
Telecommunications
5.2%
Financial Services
5.2%
Internet
3.8%
Other
54.9%
Discussions
What is IT Glue used for?
2 Comments
BP
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is Glue in information technology?
1 Comment
JO
IT Glue brings together all of your documentation under one roof, and links it all together. This means it's easier to create documentation, and easier to...Read more
What is ITGlue?
1 Comment
JO
IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible....Read more
Is there a feature that blurs the username tab unless we click on it?
1 Comment
RF
No, I do not believe this is a feature of KeePass.Read more
KeePass has no more discussions with answers
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