# IT Glue vs KeePass Comparison
---
## AI Generated Summary
- **G2 reviewers report** that KeePass excels in security and cost-effectiveness, with users appreciating its strong encryption and the fact that it is free and open-source. This makes it a popular choice for small businesses looking to manage passwords without incurring additional costs.
- **Users say** that IT Glue stands out for its ability to centralize documentation, making it easy for technicians to access critical information like passwords, configurations, and SOPs all in one place. This feature significantly enhances organizational efficiency, especially for teams that rely on quick access to technical knowledge.
- **Reviewers mention** that KeePass offers a robust password management experience, particularly highlighting its quick login feature and the availability of plugins that enhance user experience. However, some users note that it may not fully meet the needs of those requiring extensive documentation capabilities.
- **According to verified reviews** , IT Glue is praised for its user-friendly interface and ease of use, with many users finding it intuitive for day-to-day operations. This contrasts with KeePass, which, while powerful, may require a steeper learning curve for new users.
- **G2 reviewers highlight** that while KeePass has a strong focus on password management, IT Glue's comprehensive approach to documentation and password storage makes it a more versatile tool for IT teams. Users appreciate how IT Glue helps reduce time spent searching for information, thanks to its relationship mapping features.
- **Users report** that both products have their strengths, but IT Glue's higher G2 Score reflects greater overall satisfaction among users, particularly in areas like support quality and product direction. This suggests that IT Glue may be a better long-term partner for businesses looking for reliable software solutions.



| | IT Glue | KeePass | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 704 | 222 | 
| **Largest Market Segment** | Small-Business (70.9% of reviews) | Small-Business (40.2% of reviews) | 
| **Entry Level Price** | $29.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### IT Glue

Pros:
- Ease of Use (98 reviews)
- Document Management (63 reviews)

Cons:
- Slow Performance (22 reviews)
- Missing Features (20 reviews)

### KeePass

Pros:
- Ease of Use (4 reviews)
- Password Security (4 reviews)

Cons:
- Data Loss (2 reviews)
- UI Issues (2 reviews)

---
## Ratings Comparison
| Rating | IT Glue | KeePass | 
|---|---|---|
  | **Meets Requirements** | 9.1 (566 reviews) | 9.0 (206 reviews) | 
  | **Ease of Use** | 9.1 (638 reviews) | 8.5 (207 reviews) | 
  | **Ease of Setup** | 8.7 (468 reviews) | 8.9 (49 reviews) | 
  | **Ease of Admin** | 9.0 (366 reviews) | 8.8 (38 reviews) | 
  | **Quality of Support** | 8.7 (453 reviews) | 8.0 (93 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (352 reviews) | 8.6 (27 reviews) | 
  | **Product Direction (% positive)** | 8.9 (568 reviews) | 7.5 (204 reviews) | 

---
## Pricing

### IT Glue

#### Entry-Level Pricing

Plan: Basic

Price: $29.00 1 User Per Month

Description: 5 user minimum

Key Features:
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts

[Browse all 3 editions](https://www.g2.com/products/it-glue/pricing)

#### Free Trial

No

### KeePass

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Standard Operating Procedures

| Product | Score | Reviews |
|---|---|---|
| **IT Glue** | 8.2/10 | 371 |
| **KeePass** | N/A | N/A |

#### Task Tracking

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Activity Feed** | 8.3 (337 reviews) | Not enough data | 
| **Task Schedules** | Feature Not Available | Not enough data | 
| **Comments** | Feature Not Available | Not enough data | 

#### Checklist Options

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Templates** | 8.0 (332 reviews) | Not enough data | 
| **Native Forms** | Feature Not Available | Not enough data | 
| **Downloadable Manuals** | 8.0 (307 reviews) | Not enough data | 

#### Software Availability

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Integrations** | 8.7 (360 reviews) | Not enough data | 
| **Permissions** | 8.8 (357 reviews) | Not enough data | 
| **Mobile Application** | 6.9 (325 reviews) | Not enough data | 
| **Desktop Application** | 8.4 (314 reviews) | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **IT Glue** | 8.0/10 | 409 |
| **KeePass** | N/A | N/A |

#### Knowledge Pages

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Templates** | 7.9 (358 reviews) | Not enough data | 
| **In-Content Feedback** | Feature Not Available | Not enough data | 
| **Versioning and Version History** | 8.9 (372 reviews) | Not enough data | 
| **Decision Trees** | Feature Not Available | Not enough data | 
| **Duplicate Detection** | Feature Not Available | Not enough data | 
| **Content Editor** | 8.4 (366 reviews) | Not enough data | 

#### Knowledge Dissemination

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Page Analytics** | 7.9 (327 reviews) | Not enough data | 
| **Permissions** | 8.7 (376 reviews) | Not enough data | 
| **Knowledge Sharing** | 9.2 (391 reviews) | Not enough data | 
| **Notifications** | 8.1 (355 reviews) | Not enough data | 
| **Advanced Search** | 8.4 (376 reviews) | Not enough data | 
| **Browser Extension** | 7.8 (347 reviews) | Not enough data | 
| **Organization** | 9.0 (385 reviews) | Not enough data | 
| **Other Integrations** | 8.4 (369 reviews) | Not enough data | 
| **Knowledge Integrations** | 8.4 (353 reviews) | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Adaptive Learning** | 6.4 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.0 (15 reviews) | Not enough data | 
| **Proactive Assistance** | 6.2 (15 reviews) | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **IT Glue** | 6.9/10 | 24 |
| **KeePass** | N/A | N/A |

#### Asset Inventory

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Hardware Asset Inventory** | 9.2 (21 reviews) | Not enough data | 
| **Software Asset Inventory** | 8.7 (19 reviews) | Not enough data | 
| **Cloud Asset Inventory** | 8.3 (19 reviews) | Not enough data | 
| **Mobile Asset Inventory** | 7.8 (19 reviews) | Not enough data | 
| **Asset Discovery** | 7.5 (20 reviews) | Not enough data | 

#### Generative AI

| Feature | IT Glue | KeePass | 
|---|---|---|
| **AI Text Generation** | 4.8 (18 reviews) | Not enough data | 
| **AI Text Generation** | 5.0 (18 reviews) | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Autonomous Task Execution** | 5.8 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 6.1 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 5.8 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.0 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 4.2 (6 reviews) | Not enough data | 
| **Decision Making** | 5.0 (6 reviews) | Not enough data | 

#### Management

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Central Dashboard** | 8.4 (19 reviews) | Not enough data | 
| **Asset Policy Management** | 8.1 (18 reviews) | Not enough data | 
| **Risk Management** | 7.2 (18 reviews) | Not enough data | 
| **Integrations** | 8.9 (19 reviews) | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **IT Glue** | 8.1/10 | 65 |
| **KeePass** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Search and Indexing** | 7.8 (50 reviews) | Not enough data | 
| **Version Control** | 8.6 (34 reviews) | Not enough data | 
| **Access and Permissions** | 8.4 (39 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Integrations** | 8.3 (47 reviews) | Not enough data | 
| **Automation** | 7.8 (34 reviews) | Not enough data | 
| **Reporting** | 7.5 (34 reviews) | Not enough data | 

### Password Managers

| Product | Score | Reviews |
|---|---|---|
| **IT Glue** | 8.3/10 | 444 |
| **KeePass** | 8.6/10 | 148 |

#### Usability & Access

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Quick Login** | 8.9 (404 reviews) | 9.2 (129 reviews) | 
| **Browser Extension** | 7.8 (393 reviews) | 8.1 (76 reviews) | 
| **Mobile App Usability** | 6.7 (387 reviews) | 8.0 (83 reviews) | 
| **Multi-Device Use** | 8.8 (399 reviews) | 8.4 (107 reviews) | 
| **Admin Management** | 9.0 (415 reviews) | 8.9 (90 reviews) | 

#### Security Measures

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Password Generator** | 9.1 (417 reviews) | 9.4 (121 reviews) | 
| **Two-Factor Authentication** | 9.3 (431 reviews) | 8.2 (71 reviews) | 

#### Storage

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Digital Wallet** | 6.8 (333 reviews) | Feature Not Available | 
| **File Storage** | 8.2 (402 reviews) | Feature Not Available | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **IT Glue** | N/A | N/A |
| **KeePass** | N/A | N/A |

#### Knowledge Base

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | IT Glue | KeePass | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Password Managers](https://www.g2.com/categories/password-managers)

**Unique to IT Glue (4):** [IT Documentation Software](https://www.g2.com/categories/it-documentation), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Standard Operating Procedures Software](https://www.g2.com/categories/standard-operating-procedures), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)



---
## Reviewer Demographics

### By Company Size

| Segment | IT Glue | KeePass | 
|---|---|---|
| **Small-Business** | 70.9% | 40.2% | 
| **Mid-Market** | 26.1% | 33.3% | 
| **Enterprise** | 3.0% | 26.5% | 

### By Industry

#### IT Glue

- **Information Technology and Services:** 56.9%
- **Computer & Network Security:** 21.3%
- **Computer Networking:** 2.8%
- **Consulting:** 1.9%
- **Manufacturing:** 1.5%
- **Computer Software:** 1.3%
- **Computer Hardware:** 0.9%
- **Hospital & Health Care:** 0.9%
- **Information Services:** 0.9%
- **Retail:** 0.7%
- **Other:** 11.0%

#### KeePass

- **Information Technology and Services:** 16.8%
- **Computer Software:** 14.1%
- **Telecommunications:** 5.5%
- **Financial Services:** 5.5%
- **Internet:** 3.6%
- **Marketing and Advertising:** 3.6%
- **Computer & Network Security:** 3.6%
- **Hospital & Health Care:** 2.3%
- **Higher Education:** 2.3%
- **Retail:** 1.8%
- **Other:** 40.9%

---
## Alternatives

### Alternatives to IT Glue

- [Hudu](https://www.g2.com/products/hudu/reviews) — 4.7/5 stars (356 reviews)
- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2051 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4363 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12688 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4313 reviews)
- [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) — 4.6/5 stars (1230 reviews)
- [Bitwarden](https://www.g2.com/products/bitwarden/reviews) — 4.6/5 stars (1304 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2320 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (784 reviews)
- [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1802 reviews)

### Alternatives to KeePass

- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2051 reviews)
- [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1802 reviews)
- [Bitwarden](https://www.g2.com/products/bitwarden/reviews) — 4.6/5 stars (1304 reviews)
- [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) — 4.6/5 stars (1230 reviews)
- [RoboForm](https://www.g2.com/products/roboform/reviews) — 4.6/5 stars (753 reviews)
- [Dashlane Password Manager](https://www.g2.com/products/dashlane-password-manager/reviews) — 4.5/5 stars (626 reviews)
- [IBM Vault (formerly HashiCorp Vault)](https://www.g2.com/products/ibm-vault-formerly-hashicorp-vault/reviews) — 4.3/5 stars (50 reviews)
- [Enpass Password Manager](https://www.g2.com/products/enpass-password-manager/reviews) — 4.6/5 stars (27 reviews)
- [Kaspersky Password Manager](https://www.g2.com/products/kaspersky-password-manager/reviews) — 4.5/5 stars (21 reviews)
- [Sticky Password](https://www.g2.com/products/sticky-password/reviews) — 4.0/5 stars (16 reviews)

---
## Top Discussions

### IT Glue

- Title: [What is IT Glue used for?](https://www.g2.com/discussions/it-glue-what-is-it-glue-used-for) — 2 comments
  > **Top comment:** "It's a Knowledge Base solution.  It's an easy-to-use relational database, with several in well integrated solutions.  Focus is primarily on Microsoft and..."
- Title: [What is Glue in information technology?](https://www.g2.com/discussions/what-is-glue-in-information-technology) — 1 comment
  > **Top comment:** "IT Glue brings together all of your documentation under one roof, and links it all together. This means it's easier to create documentation, and easier to..."
- Title: [What is it glue used for?](https://www.g2.com/discussions/what-is-it-glue-used-for) — 1 comment
  > **Top comment:** "IT Glue is typically used for the documentation of IT environments, so endpoints, servers, software, passwords, vendors, users and policies/procedures. The..."
- Title: [What is ITGlue?](https://www.g2.com/discussions/what-is-itglue) — 1 comment
  > **Top comment:** "IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible...."

### KeePass

- Title: [Is KeePass safe?](https://www.g2.com/discussions/is-keepass-safe) — 1 comment
  > **Top comment:** "Yes It is very safe."
- Title: [Is there a feature that blurs the username tab unless we click on it?](https://www.g2.com/discussions/26866-is-there-a-feature-that-blurs-the-username-tab-unless-we-click-on-it) — 1 comment
  > **Top comment:** "No, I do not believe this is a feature of KeePass."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/it-glue-vs-keepass)