# Hudu vs IT Glue Comparison --- ## AI Generated Summary - **G2 reviewers report** that IT Glue excels in centralizing documentation, making it a go-to choice for technicians who need easy access to various types of information, such as passwords, configurations, and client documentation. Users appreciate how it organizes everything in one place, which significantly reduces time spent searching for information. - **Users say** Hudu stands out for its high level of customization, allowing teams to tailor almost every aspect of the platform to fit their specific needs. This flexibility is particularly beneficial for organizations looking to create a personalized experience for their technicians, as noted by users who love the layout and ease of access to assets. - **Reviewers mention** that while IT Glue has a slightly higher overall satisfaction score, Hudu's user-friendly interface and quick learning curve for new technicians make it a strong contender. Users have highlighted that Hudu's design facilitates seamless access to documentation, which is crucial for onboarding new team members. - **According to verified reviews** , IT Glue's robust features for organizing technical knowledge, such as relationship mapping between configurations and procedures, are highly praised. This capability helps teams maintain a clear understanding of their systems, which is essential for effective support and troubleshooting. - **G2 reviewers note** that Hudu's support quality is a significant advantage, with many users expressing satisfaction with the responsiveness and helpfulness of the support team. This level of service can be a deciding factor for businesses that prioritize ongoing assistance and development. - **Users highlight** that while IT Glue has a strong presence in the small-business market, Hudu's competitive pricing and features like asset policy management and cloud asset inventory make it an attractive option for budget-conscious organizations looking for comprehensive documentation solutions. | | Hudu | IT Glue | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | | **Total Reviews** | 356 | 704 | | **Largest Market Segment** | Small-Business (83.3% of reviews) | Small-Business (70.9% of reviews) | | **Entry Level Price** | $27.00 1 User Per Month | $29.00 1 User Per Month | --- ## Top Pros & Cons ### Hudu Pros: - Ease of Use (207 reviews) - Features (111 reviews) Cons: - Missing Features (75 reviews) - Poor Integration (43 reviews) ### IT Glue Pros: - Ease of Use (98 reviews) - Document Management (63 reviews) Cons: - Slow Performance (22 reviews) - Missing Features (20 reviews) --- ## Ratings Comparison | Rating | Hudu | IT Glue | |---|---|---| | **Meets Requirements** | 9.1 (285 reviews) | 9.1 (566 reviews) | | **Ease of Use** | 9.2 (291 reviews) | 9.1 (638 reviews) | | **Ease of Setup** | 8.8 (279 reviews) | 8.7 (468 reviews) | | **Ease of Admin** | 9.2 (238 reviews) | 9.0 (366 reviews) | | **Quality of Support** | 9.2 (244 reviews) | 8.7 (453 reviews) | | **Has the product been a good partner in doing business?** | 9.5 (230 reviews) | 9.0 (352 reviews) | | **Product Direction (% positive)** | 9.8 (287 reviews) | 8.9 (568 reviews) | --- ## Pricing ### Hudu #### Entry-Level Pricing Plan: One Easy Price Price: $27.00 1 User Per Month Key Features: - No User Minimum - All Features - No Contracts Required [Learn more about Hudu](https://www.g2.com/products/hudu/reviews) #### Free Trial Yes ### IT Glue #### Entry-Level Pricing Plan: Basic Price: $29.00 1 User Per Month Description: 5 user minimum Key Features: - Unlimited Organizations - Unlimited Documentation - Unlimited Client Accounts [Browse all 3 editions](https://www.g2.com/products/it-glue/pricing) #### Free Trial No --- ## Features Comparison By Category ### Standard Operating Procedures | Product | Score | Reviews | |---|---|---| | **Hudu** | 7.8/10 | 184 | | **IT Glue** | 8.2/10 | 371 | #### Task Tracking | Feature | Hudu | IT Glue | |---|---|---| | **Activity Feed** | 8.0 (164 reviews) | 8.3 (337 reviews) | | **Task Schedules** | 7.1 (157 reviews) | Feature Not Available | | **Comments** | 7.7 (159 reviews) | Feature Not Available | #### Checklist Options | Feature | Hudu | IT Glue | |---|---|---| | **Templates** | 8.1 (168 reviews) | 8.0 (332 reviews) | | **Native Forms** | 7.2 (153 reviews) | Feature Not Available | | **Downloadable Manuals** | 7.7 (155 reviews) | 8.0 (307 reviews) | #### Software Availability | Feature | Hudu | IT Glue | |---|---|---| | **Integrations** | 8.4 (176 reviews) | 8.7 (360 reviews) | | **Permissions** | 8.5 (167 reviews) | 8.8 (357 reviews) | | **Mobile Application** | 7.4 (162 reviews) | 6.9 (325 reviews) | | **Desktop Application** | 8.2 (159 reviews) | 8.4 (314 reviews) | ### Knowledge Base | Product | Score | Reviews | |---|---|---| | **Hudu** | 7.5/10 | 221 | | **IT Glue** | 8.0/10 | 409 | #### Knowledge Pages | Feature | Hudu | IT Glue | |---|---|---| | **Templates** | 7.8 (190 reviews) | 7.9 (358 reviews) | | **In-Content Feedback** | 8.1 (54 reviews) | Feature Not Available | | **Versioning and Version History** | 8.6 (195 reviews) | 8.9 (372 reviews) | | **Duplicate Detection** | 6.3 (175 reviews) | Feature Not Available | | **Content Editor** | 8.3 (184 reviews) | 8.4 (366 reviews) | #### Knowledge Dissemination | Feature | Hudu | IT Glue | |---|---|---| | **Page Analytics** | 7.6 (171 reviews) | 7.9 (327 reviews) | | **Permissions** | 8.3 (186 reviews) | 8.7 (376 reviews) | | **Knowledge Sharing** | 8.9 (193 reviews) | 9.2 (391 reviews) | | **Notifications** | 7.5 (178 reviews) | 8.1 (355 reviews) | | **Advanced Search** | 7.1 (176 reviews) | 8.4 (376 reviews) | | **Browser Extension** | 7.1 (179 reviews) | 7.8 (347 reviews) | | **Organization** | 8.7 (192 reviews) | 9.0 (385 reviews) | | **Other Integrations** | 8.2 (184 reviews) | 8.4 (369 reviews) | | **Knowledge Integrations** | 8.1 (175 reviews) | 8.4 (353 reviews) | #### Agentic AI - Knowledge Base | Feature | Hudu | IT Glue | |---|---|---| | **Adaptive Learning** | 5.7 (43 reviews) | 6.4 (15 reviews) | | **Natural Language Interaction** | 5.7 (43 reviews) | 6.0 (15 reviews) | | **Proactive Assistance** | 5.2 (42 reviews) | 6.2 (15 reviews) | ### IT Asset Management | Product | Score | Reviews | |---|---|---| | **Hudu** | 9.3/10 | 16 | | **IT Glue** | 6.9/10 | 24 | #### Asset Inventory | Feature | Hudu | IT Glue | |---|---|---| | **Hardware Asset Inventory** | 10.0 (13 reviews) | 9.2 (21 reviews) | | **Software Asset Inventory** | 9.6 (9 reviews) | 8.7 (19 reviews) | | **Cloud Asset Inventory** | 10.0 (5 reviews) | 8.3 (19 reviews) | | **Mobile Asset Inventory** | 10.0 (6 reviews) | 7.8 (19 reviews) | | **Asset Discovery** | 8.8 (8 reviews) | 7.5 (20 reviews) | #### Generative AI | Feature | Hudu | IT Glue | |---|---|---| | **AI Text Generation** | Not enough data | 4.8 (18 reviews) | | **AI Text Generation** | Not enough data | 5.0 (18 reviews) | #### Agentic AI - IT Asset Management | Feature | Hudu | IT Glue | |---|---|---| | **Autonomous Task Execution** | Not enough data | 5.8 (6 reviews) | | **Multi-step Planning** | Not enough data | 6.9 (6 reviews) | | **Cross-system Integration** | Not enough data | 6.1 (6 reviews) | | **Adaptive Learning** | Not enough data | 5.8 (6 reviews) | | **Natural Language Interaction** | Not enough data | 5.0 (6 reviews) | | **Proactive Assistance** | Not enough data | 4.2 (6 reviews) | | **Decision Making** | Not enough data | 5.0 (6 reviews) | #### Management | Feature | Hudu | IT Glue | |---|---|---| | **Central Dashboard** | 9.7 (6 reviews) | 8.4 (19 reviews) | | **Asset Policy Management** | 10.0 (6 reviews) | 8.1 (18 reviews) | | **Risk Management** | 5.8 (6 reviews) | 7.2 (18 reviews) | | **Integrations** | 9.8 (11 reviews) | 8.9 (19 reviews) | ### Client Portal | Product | Score | Reviews | |---|---|---| | **Hudu** | N/A | N/A | | **IT Glue** | N/A | N/A | #### Content | Feature | Hudu | IT Glue | |---|---|---| | **Document Collaboration** | Not enough data | Not enough data | | **Versioning** | Not enough data | Not enough data | | **E-Signature** | Not enough data | Not enough data | | **File Request** | Not enough data | Not enough data | | **Feedback** | Not enough data | Not enough data | #### Collaboration | Feature | Hudu | IT Glue | |---|---|---| | **Billing and Invoicing** | Not enough data | Not enough data | | **Instant Messaging** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | | **Time Tracking** | Not enough data | Not enough data | | **Mobile Application** | Not enough data | Not enough data | ### Document Creation | Product | Score | Reviews | |---|---|---| | **Hudu** | 8.8/10 | 9 | | **IT Glue** | N/A | N/A | #### Design | Feature | Hudu | IT Glue | |---|---|---| | **Graphics** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | | **Themes** | Not enough data | Not enough data | #### Collaboration | Feature | Hudu | IT Glue | |---|---|---| | **Multi-User Collaboration** | Not enough data | Not enough data | | **Real-Time Communication** | Not enough data | Not enough data | #### File Types | Feature | Hudu | IT Glue | |---|---|---| | **Export** | 9.2 (6 reviews) | Not enough data | | **Import** | 7.7 (5 reviews) | Not enough data | | **Web Publishing** | Not enough data | Not enough data | #### Edit & Revise | Feature | Hudu | IT Glue | |---|---|---| | **Revision History** | 10.0 (5 reviews) | Not enough data | | **Suggestion Mode** | Not enough data | Not enough data | | **Document Editor** | 8.3 (5 reviews) | Not enough data | #### Integrate & Embed | Feature | Hudu | IT Glue | |---|---|---| | **Calendar** | Not enough data | Not enough data | | **Website** | Not enough data | Not enough data | | **Applications** | Not enough data | Not enough data | #### Operating System | Feature | Hudu | IT Glue | |---|---|---| | **PC Operating System** | Not enough data | Not enough data | | **Mac Operating System** | Not enough data | Not enough data | | **Linux Operating System** | Not enough data | Not enough data | #### Generative AI | Feature | Hudu | IT Glue | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | | **AI Text-to-Image** | Not enough data | Not enough data | | **AI Text-to-Speech** | Not enough data | Not enough data | | **AI Image-to-Text** | Not enough data | Not enough data | #### Agentic AI - Document Creation | Feature | Hudu | IT Glue | |---|---|---| | **Proactive Assistance** | Not enough data | Not enough data | ### IT Documentation | Product | Score | Reviews | |---|---|---| | **Hudu** | 8.4/10 | 111 | | **IT Glue** | 8.1/10 | 65 | #### Management and Discovery - IT Documentation | Feature | Hudu | IT Glue | |---|---|---| | **Search and Indexing** | 8.7 (87 reviews) | 7.8 (50 reviews) | | **Version Control** | 8.7 (64 reviews) | 8.6 (34 reviews) | | **Access and Permissions** | 8.8 (74 reviews) | 8.4 (39 reviews) | #### Operations - IT Documentation | Feature | Hudu | IT Glue | |---|---|---| | **Integrations** | 8.4 (92 reviews) | 8.3 (47 reviews) | | **Automation** | 7.6 (72 reviews) | 7.8 (34 reviews) | | **Reporting** | 8.0 (63 reviews) | 7.5 (34 reviews) | ### Website Change Monitoring | Product | Score | Reviews | |---|---|---| | **Hudu** | 5.4/10 | 23 | | **IT Glue** | N/A | N/A | #### Agentic AI - Website Change Monitoring | Feature | Hudu | IT Glue | |---|---|---| | **Autonomous Task Execution** | 5.7 (23 reviews) | Not enough data | | **Adaptive Learning** | 5.3 (23 reviews) | Not enough data | | **Natural Language Interaction** | 5.1 (22 reviews) | Not enough data | | **Decision Making** | 5.4 (23 reviews) | Not enough data | ### Password Managers | Product | Score | Reviews | |---|---|---| | **Hudu** | 8.5/10 | 192 | | **IT Glue** | 8.3/10 | 444 | #### Usability & Access | Feature | Hudu | IT Glue | |---|---|---| | **Quick Login** | 9.3 (186 reviews) | 8.9 (404 reviews) | | **Browser Extension** | 7.8 (180 reviews) | 7.8 (393 reviews) | | **Mobile App Usability** | 7.2 (171 reviews) | 6.7 (387 reviews) | | **Multi-Device Use** | 9.2 (175 reviews) | 8.8 (399 reviews) | | **Admin Management** | 9.2 (182 reviews) | 9.0 (415 reviews) | #### Security Measures | Feature | Hudu | IT Glue | |---|---|---| | **Password Generator** | 9.4 (185 reviews) | 9.1 (417 reviews) | | **Two-Factor Authentication** | 9.5 (187 reviews) | 9.3 (431 reviews) | | **Security Audits** | 8.6 (172 reviews) | Feature Not Available | #### Storage | Feature | Hudu | IT Glue | |---|---|---| | **Digital Wallet** | 6.6 (153 reviews) | 6.8 (333 reviews) | | **File Storage** | 7.9 (169 reviews) | 8.2 (402 reviews) | ### Knowledge Management | Product | Score | Reviews | |---|---|---| | **Hudu** | N/A | N/A | | **IT Glue** | N/A | N/A | #### Knowledge Base | Feature | Hudu | IT Glue | |---|---|---| | **Q & A** | Not enough data | Not enough data | | **Link Sharing** | Not enough data | Not enough data | | **Searchable** | Not enough data | Not enough data | #### Security | Feature | Hudu | IT Glue | |---|---|---| | **Verification** | Not enough data | Not enough data | | **Role-Based Permission** | Not enough data | Not enough data | | **Public vs Private** | Not enough data | Not enough data | #### Content | Feature | Hudu | IT Glue | |---|---|---| | **Trackable Analytics** | Not enough data | Not enough data | | **Import** | Not enough data | Not enough data | | **File Viewing** | Not enough data | Not enough data | | **Update Notifications** | Not enough data | Not enough data | #### Communication | Feature | Hudu | IT Glue | |---|---|---| | **Social Features** | Not enough data | Not enough data | | **Tagging ** | Not enough data | Not enough data | | **Upload ** | Not enough data | Not enough data | | **Comments** | Not enough data | Not enough data | --- ## Categories **Shared Categories (5):** [IT Documentation Software](https://www.g2.com/categories/it-documentation), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Standard Operating Procedures Software](https://www.g2.com/categories/standard-operating-procedures), [Password Managers](https://www.g2.com/categories/password-managers) **Unique to Hudu (4):** [Document Creation Software](https://www.g2.com/categories/document-creation), [Document Management Software](https://www.g2.com/categories/document-management), [Website Change Monitoring Software](https://www.g2.com/categories/website-change-monitoring), [Client Portal Software](https://www.g2.com/categories/client-portal) --- ## Reviewer Demographics ### By Company Size | Segment | Hudu | IT Glue | |---|---|---| | **Small-Business** | 83.3% | 70.9% | | **Mid-Market** | 14.3% | 26.1% | | **Enterprise** | 2.3% | 3.0% | ### By Industry #### Hudu - **Information Technology and Services:** 52.6% - **Computer & Network Security:** 27.0% - **Consulting:** 2.7% - **Computer Networking:** 2.0% - **Manufacturing:** 1.7% - **Construction:** 1.4% - **Automotive:** 1.0% - **Hospital & Health Care:** 1.0% - **Primary/Secondary Education:** 1.0% - **Telecommunications:** 0.7% - **Other:** 8.9% #### IT Glue - **Information Technology and Services:** 56.9% - **Computer & Network Security:** 21.3% - **Computer Networking:** 2.8% - **Consulting:** 1.9% - **Manufacturing:** 1.5% - **Computer Software:** 1.3% - **Computer Hardware:** 0.9% - **Hospital & Health Care:** 0.9% - **Information Services:** 0.9% - **Retail:** 0.7% - **Other:** 11.0% --- ## Alternatives ### Alternatives to Hudu - [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4363 reviews) - [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) — 4.6/5 stars (1230 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4313 reviews) - [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (524 reviews) - [Bitwarden](https://www.g2.com/products/bitwarden/reviews) — 4.6/5 stars (1304 reviews) - [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (12020 reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2051 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12689 reviews) - [Scribe](https://www.g2.com/products/scribe/reviews) — 4.8/5 stars (864 reviews) - [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2320 reviews) ### Alternatives to IT Glue - [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2051 reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4363 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12689 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4313 reviews) - [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) — 4.6/5 stars (1230 reviews) - [Bitwarden](https://www.g2.com/products/bitwarden/reviews) — 4.6/5 stars (1304 reviews) - [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2320 reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (784 reviews) - [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1802 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1336 reviews) --- ## Top Discussions ### Hudu - Title: [What is Hudu used for?](https://www.g2.com/discussions/what-is-hudu-used-for) — 1 comment > **Top comment:** "Hudu is a dedicated IT Documentation System, tailored for IT departments and MSP businesses. " ### IT Glue - Title: [What is IT Glue used for?](https://www.g2.com/discussions/it-glue-what-is-it-glue-used-for) — 2 comments > **Top comment:** "It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and..." - Title: [What is Glue in information technology?](https://www.g2.com/discussions/what-is-glue-in-information-technology) — 1 comment > **Top comment:** "IT Glue brings together all of your documentation under one roof, and links it all together. This means it's easier to create documentation, and easier to..." - Title: [What is it glue used for?](https://www.g2.com/discussions/what-is-it-glue-used-for) — 1 comment > **Top comment:** "IT Glue is typically used for the documentation of IT environments, so endpoints, servers, software, passwords, vendors, users and policies/procedures. The..." - Title: [What is ITGlue?](https://www.g2.com/discussions/what-is-itglue) — 1 comment > **Top comment:** "IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible...." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hudu-vs-it-glue)