Compare Issuetrak vs UseResponse
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comparison of Issuetrak vs. UseResponse
based on data from user reviews. Issuetrak rates 4.1/5 stars with 61 reviews. UseResponse rates 4.8/5 stars with 18 reviews. Each product's score is calculated by real-time data from verified user reviews.
 Issuetrak (61) 4.1 out of 5 Optimized for quick response |  UseResponse |
Pricing
Productivity $19 (cloud) mo/user/annual contract | Enterprise Package $3000+ per solution | |
Support Essentials $49 (Cloud) mo/agent/annual contract | Self-Hosted $899 one-time fee | |
Support Ultimate $59 (Cloud) mo/agent/annual contract | Cloud $15 per agent, per month | |
Free Trial | Free Trial Unavailable |
Ratings
| Meets Requirements | ||
| Ease of Use | ||
| Ease of Setup | ||
| Ease of Admin | ||
| Quality of Support | ||
| Ease of Doing Business With | ||
| Product Direction (% positive) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | ||
Mid-Market (51-1000 emp.) | ||
Enterprise (> 1000 emp.) |
Reviewers' Industry
Information Technology and Services 14.8% | Information Technology and Services 22.2% | |
Telecommunications 8.2% | Financial Services 11.1% | |
Hospital & Health Care 8.2% | Computer Software 11.1% | |
Financial Services 6.6% | Shipbuilding 5.6% | |
Education Management 6.6% | Semiconductors 5.6% | |
Other 55.7% | Other 44.4% |
Reviews
| Most Helpful Favorable Review | Administrator in Restaurants Versatility. We manage Facilities, HR, and Technology issues for 300 locations using 1 app. It allows you to customize as much or as little notification for the end users as you need. Scalability. In test we started with just 10 stores. We easily expanded... | Emily W. User in Higher Education It helps to organize ideas and share them through UseResponse. The layout is very flexible and the social integration and content analyzing features that they provide for it are at par. I would say it is value for money! Their support is also a big plus,... |
| Most Helpful Critical Review | User in Consumer Services It requires a lot time time to create new issues |
