# ISMS.online vs ZenGRC Comparison --- ## AI Generated Summary - **G2 reviewers report** that ZenGRC excels in centralizing compliance management, with users highlighting how it transformed their processes from "spreadsheet hell" to a streamlined system for managing SOC2, HIPAA, NIST, and ISO 27001 requirements. - **Users say** that ISMS.online offers a well-structured interface that simplifies navigation, making it easier to implement and maintain an ISO 27001-compliant ISMS. Reviewers appreciate the clear templates and workflows that help manage policies and risks effectively. - **According to verified reviews** , ZenGRC is praised for its ability to keep track of compliance necessities without the need for constant reminders, allowing users to focus on completing requirements quickly and efficiently. - **Reviewers mention** that ISMS.online's support team is particularly helpful, with many users noting the responsiveness and assistance they receive, which enhances their overall experience with the tool. - **G2 reviewers highlight** that while ZenGRC has a strong focus on mid-market needs, it sometimes struggles with specific workflow configurations, which can lead to challenges in meeting unique user requirements. - **Users report** that both platforms have a solid ease of use, but ISMS.online edges out slightly with a more intuitive layout, making it easier for new users to adapt and find what they need quickly. | | ISMS.online | ZenGRC | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | | **Total Reviews** | 274 | 103 | | **Largest Market Segment** | Mid-Market (49.0% of reviews) | Mid-Market (55.3% of reviews) | | **Entry Level Price** | Free Trial Per Month | No pricing available | --- ## Top Pros & Cons ### ISMS.online Pros: - Ease of Use (51 reviews) - Customer Support (30 reviews) Cons: - Complex Navigation (13 reviews) - Not Intuitive (10 reviews) ### ZenGRC Pros: - Automation (3 reviews) - Compliance Management (3 reviews) Cons: - Inadequate Reporting (3 reviews) - Limited Reporting (3 reviews) --- ## Ratings Comparison | Rating | ISMS.online | ZenGRC | |---|---|---| | **Meets Requirements** | 9.0 (232 reviews) | 8.4 (67 reviews) | | **Ease of Use** | 8.4 (236 reviews) | 8.2 (68 reviews) | | **Ease of Setup** | 8.7 (203 reviews) | 7.9 (63 reviews) | | **Ease of Admin** | 8.7 (172 reviews) | 8.6 (61 reviews) | | **Quality of Support** | 9.2 (222 reviews) | 9.0 (67 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (171 reviews) | 9.1 (62 reviews) | | **Product Direction (% positive)** | 9.4 (224 reviews) | 9.5 (65 reviews) | --- ## Pricing ### ISMS.online #### Entry-Level Pricing Plan: Bespoke plans Price: Free Trial Per Month Description: Get everything you need to achieve, manage, and prove compliance, without paying for tools or features you’ll never use. Our plans flex around your business, your frameworks, and your needs. You don’t want a cluttered system with functionality you don’t use. That’s why we create bespoke plans that means you have everything you need, and nothing you don’t. Key Features: - Our market leading ISMS platform, complete with: - Headstart content: An 81% Headstart from day one, with pre-configured policies and controls - Assured Results Method: Your path to compliance success. Step-by-step guidance from setup to certification [Learn more about ISMS.online](https://www.g2.com/products/isms-online/reviews) #### Free Trial Yes ### ZenGRC #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### IT Risk Management | Product | Score | Reviews | |---|---|---| | **ISMS.online** | N/A | N/A | | **ZenGRC** | N/A | N/A | #### Generative AI | Feature | ISMS.online | ZenGRC | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Monitoring - IT Risk Management | Feature | ISMS.online | ZenGRC | |---|---|---| | **AI Monitoring** | Not enough data | Not enough data | #### Agentic AI - IT Risk Management | Feature | ISMS.online | ZenGRC | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | ### Audit Management | Product | Score | Reviews | |---|---|---| | **ISMS.online** | N/A | N/A | | **ZenGRC** | N/A | N/A | #### Generative AI | Feature | ISMS.online | ZenGRC | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | | **AI Text Generation** | Not enough data | Not enough data | #### Workflows - Audit Management | Feature | ISMS.online | ZenGRC | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Recommendations** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Planning & Scheduling** | Not enough data | Not enough data | #### Documentation - Audit Management | Feature | ISMS.online | ZenGRC | |---|---|---| | **Templates & Forms** | Not enough data | Not enough data | | **Checklists** | Not enough data | Not enough data | #### Reporting & Analytics - Audit Management | Feature | ISMS.online | ZenGRC | |---|---|---| | **Dashboard** | Not enough data | Not enough data | | **Audit Performance** | Not enough data | Not enough data | | **Industry Compliance** | Not enough data | Not enough data | ### Security Compliance | Product | Score | Reviews | |---|---|---| | **ISMS.online** | 8.0/10 | 50 | | **ZenGRC** | N/A | N/A | #### Generative AI - Security Compliance | Feature | ISMS.online | ZenGRC | |---|---|---| | **Predictive Risk** | 7.4 (30 reviews) | Not enough data | | **Automated Documentation** | 8.5 (46 reviews) | Not enough data | ### Enterprise Risk Management (ERM) | Product | Score | Reviews | |---|---|---| | **ISMS.online** | N/A | N/A | | **ZenGRC** | 7.2/10 | 26 | #### Risk Management | Feature | ISMS.online | ZenGRC | |---|---|---| | **Risk Identification** | Not enough data | 8.3 (22 reviews) ✓ Verified | | **Risk Classification** | Not enough data | 8.2 (22 reviews) ✓ Verified | | **Risk Methodology** | Not enough data | 8.0 (21 reviews) ✓ Verified | | **Goals Monitoring** | Not enough data | 7.4 (18 reviews) ✓ Verified | #### Business Continuity Management | Feature | ISMS.online | ZenGRC | |---|---|---| | **Recovery Plans** | Not enough data | 5.5 (11 reviews) ✓ Verified | | **Procedure Templates** | Not enough data | 5.3 (10 reviews) ✓ Verified | | **Crisis Management** | Not enough data | 4.6 (9 reviews) ✓ Verified | #### Generative AI | Feature | ISMS.online | ZenGRC | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Platform | Feature | ISMS.online | ZenGRC | |---|---|---| | **Integration** | Not enough data | 7.0 (15 reviews) ✓ Verified | | **Security & Privacy** | Not enough data | 8.1 (22 reviews) ✓ Verified | | **Mobile Access** | Not enough data | 5.2 (10 reviews) ✓ Verified | | **Flexibility** | Not enough data | 7.7 (21 reviews) ✓ Verified | #### Services | Feature | ISMS.online | ZenGRC | |---|---|---| | **Implementation** | Not enough data | 8.3 (23 reviews) ✓ Verified | | **Training & Learning** | Not enough data | 8.3 (21 reviews) ✓ Verified | | **Customer Support** | Not enough data | 8.3 (23 reviews) ✓ Verified | | **Professional Services** | Not enough data | 8.4 (19 reviews) ✓ Verified | --- ## Categories **Shared Categories (1):** [Security Compliance Software](https://www.g2.com/categories/security-compliance) **Unique to ZenGRC (3):** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm), [IT Risk Management Software](https://www.g2.com/categories/it-risk-management), [Audit Management Software](https://www.g2.com/categories/audit-management) --- ## Reviewer Demographics ### By Company Size | Segment | ISMS.online | ZenGRC | |---|---|---| | **Small-Business** | 42.6% | 8.7% | | **Mid-Market** | 49.0% | 55.3% | | **Enterprise** | 8.4% | 35.9% | ### By Industry #### ISMS.online - **Information Technology and Services:** 21.5% - **Computer Software:** 16.0% - **Financial Services:** 8.2% - **Consulting:** 5.1% - **Computer & Network Security:** 5.1% - **Gambling & Casinos:** 3.5% - **Manufacturing:** 3.1% - **Logistics and Supply Chain:** 2.3% - **Automotive:** 2.0% - **Telecommunications:** 2.0% - **Other:** 31.3% #### ZenGRC - **Information Technology and Services:** 20.4% - **Computer Software:** 17.5% - **Financial Services:** 14.6% - **Health, Wellness and Fitness:** 3.9% - **Hospital & Health Care:** 3.9% - **Information Services:** 3.9% - **Education Management:** 2.9% - **E-Learning:** 2.9% - **Marketing and Advertising:** 2.9% - **Accounting:** 1.9% - **Other:** 25.2% --- ## Alternatives ### Alternatives to ISMS.online - [Drata](https://www.g2.com/products/drata/reviews) — 4.7/5 stars (1160 reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) — 4.6/5 stars (2432 reviews) - [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) — 4.8/5 stars (1638 reviews) - [Secureframe](https://www.g2.com/products/secureframe/reviews) — 4.7/5 stars (796 reviews) - [Scytale](https://www.g2.com/products/scytale-g2/reviews) — 4.8/5 stars (612 reviews) - [Optro](https://www.g2.com/products/optro/reviews) — 4.6/5 stars (1595 reviews) - [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1300 reviews) - [Thoropass](https://www.g2.com/products/thoropass/reviews) — 4.7/5 stars (579 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3968 reviews) - [Ubuntu](https://www.g2.com/products/ubuntu/reviews) — 4.5/5 stars (2383 reviews) ### Alternatives to ZenGRC - [Optro](https://www.g2.com/products/optro/reviews) — 4.6/5 stars (1595 reviews) - [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) — 4.6/5 stars (190 reviews) - [Archer](https://www.g2.com/products/archer-technologies-archer/reviews) — 3.6/5 stars (20 reviews) - [Diligent One Platform](https://www.g2.com/products/diligent-one-platform/reviews) — 4.3/5 stars (149 reviews) - [Hyperproof](https://www.g2.com/products/hyperproof/reviews) — 4.5/5 stars (216 reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) — 4.6/5 stars (2432 reviews) - [Secureframe](https://www.g2.com/products/secureframe/reviews) — 4.7/5 stars (796 reviews) - [Drata](https://www.g2.com/products/drata/reviews) — 4.7/5 stars (1160 reviews) - [Apptega](https://www.g2.com/products/apptega/reviews) — 4.7/5 stars (157 reviews) - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) — 4.5/5 stars (2144 reviews) --- ## Top Discussions ### ISMS.online - Title: [What is ISMS.online used for?](https://www.g2.com/discussions/what-is-isms-online-used-for) — 1 comment *(includes official response)* > **Top comment:** "ISMS.online is a powerful platform designed to simplify compliance challenges, allowing you to focus on growth. It enables users to achieve and maintain..." ### ZenGRC - Title: [Where is ZenGRC hosted?](https://www.g2.com/discussions/hosted-vs-on-premise-solution) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Customers have the flexibility to decide their account is hosted. For cloud-hosting, ZenGRC uses AWS. We also support hybrid and on-premise solutions as well." - Title: [What does ZenGRC integrate with?](https://www.g2.com/discussions/integrations-910cde07-4528-42e0-b382-14d31e05e024) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "We integrate with leading infosec applications and platforms for business intelligence, storage, cloud computing, vulnerability management, SIEM, SSO and..." - Title: [Can I run an audit in ZenGRC?](https://www.g2.com/discussions/running-audits) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Yes. ZenGRC makes conducting audits more efficient and streamlined for both internal and 3rd party auditors. " - Title: [Is it possible to import or export data from ZenGRC?](https://www.g2.com/discussions/importing-exporting-data) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Yes. You can import and export data with a .csv file or you can take advantage of our RESTful API." - Title: [What compliance frameworks does ZenGRC support?](https://www.g2.com/discussions/compliance-frameworks) — 1 comment, 1 upvote > **Top comment:** "Comment deleted by user." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/isms-online-vs-zengrc)