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Compare ISL Online and Supremo 
Featured Products
At a Glance
Market Segments
Small-Business (51.3% of reviews)
Small-Business (42.9% of reviews)
Entry-Level Pricing
$16.90
No pricing available
ISL Online
Star Rating
(579)4.6 out of 5
Market Segments
Small-Business (51.3% of reviews)
Pros & Cons
Entry-Level Pricing
$16.90
Free Trial is available
Browse all 5 pricing plansSupremo
Star Rating
(24)4.0 out of 5
Market Segments
Small-Business (42.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SupremoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ISL Online excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Supremo. Users appreciate its robust features, such as the ability to dial into multiple computers simultaneously and the ease of file transfers, which enhance productivity during remote sessions.
- Users say that ISL Online's setup process is particularly user-friendly, with many highlighting the effectiveness of customized links for deployment. This streamlined installation process is a notable advantage over Supremo, which lacks recent feedback on its setup experience.
- Reviewers mention that ISL Online offers superior support quality, with a score that reflects its responsiveness and helpfulness. In contrast, users of Supremo have noted some limitations in support, which could impact troubleshooting and user experience.
- According to verified reviews, Supremo shines in its portability and ease of use, especially for users who need a quick solution without installation. Many users appreciate the seamless connections for remote control, making it ideal for accessing work files from home without the hassle of registration.
- G2 reviewers highlight that ISL Online's features, such as screen recording and mobile device access, significantly enhance its usability for IT support teams. Users find these tools invaluable for efficiently resolving technical issues, a feature that is less emphasized in Supremo's offerings.
- Users report that while Supremo is a cost-effective option, its overall functionality may not meet the diverse needs of larger teams or businesses. In contrast, ISL Online's comprehensive feature set and higher satisfaction ratings make it a more suitable choice for organizations looking for a reliable remote desktop solution.
Pricing
Entry-Level Pricing
ISL Online
Starter
$16.90
- 1 Licensed User
- 10 Managed Devices
- Mobile Device Support
Supremo
No pricing availableFree Trial
ISL Online
Free Trial is available
Supremo
Free Trial is available
Ratings
Meets Requirements
8.9
475
8.1
24
Ease of Use
9.3
508
8.1
24
Ease of Setup
9.1
446
Not enough data
Ease of Admin
9.0
390
Not enough data
Quality of Support
9.1
439
7.6
23
Has the product been a good partner in doing business?
9.1
373
Not enough data
Product Direction (% positive)
9.3
475
10.0
24
Features by Category
Administration
9.1
350
Not enough data
8.6
341
Not enough data
8.3
315
Not enough data
8.8
344
Not enough data
8.7
321
Not enough data
8.8
328
Not enough data
Maintenance
8.8
328
Not enough data
7.8
288
Not enough data
Communication
7.7
316
Not enough data
6.9
275
Not enough data
6.9
270
Not enough data
7.8
290
Not enough data
Security
8.3
296
Not enough data
8.3
294
Not enough data
Device Support
7.7
300
Not enough data
8.3
314
Not enough data
8.3
310
Not enough data
Performance
8.0
293
Not enough data
Administration
8.7
250
7.4
24
8.3
231
8.0
22
8.1
234
7.3
22
8.3
231
7.2
23
8.6
235
7.5
22
8.7
264
7.8
24
8.7
258
7.5
23
Platform
8.5
248
7.9
22
7.9
241
7.0
22
8.1
229
7.7
22
9.2
261
7.5
23
Security
7.7
202
7.9
22
8.3
223
7.6
22
8.2
217
7.5
22
Reviews
Reviewers' Company Size
ISL Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Supremo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Computer & Network Security
14.5%
Consulting
9.9%
Computer Software
8.3%
Computer Networking
3.5%
Other
47.4%
Marketing and Advertising
28.6%
Computer Software
23.8%
Information Technology and Services
14.3%
Computer & Network Security
14.3%
Financial Services
9.5%
Other
9.5%
Alternatives
Discussions
How do you use file sharing in a normal support session?
2 Comments
LL
When sharing files, you should first of all think about the security of the data contained in these files. Therefore, I want to share with you the article...Read more
How many remote users can I support with one license?
2 Comments
LR
depend on how many concurrent license you have; if you have only one you have to clone one assistence to support a new caseRead more
Supremo has no discussions with answers
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