Compare ISL Online and Splashtop Remote Access 
Featured Products
At a Glance
Market Segments
Small-Business (51.6% of reviews)
Small-Business (82.5% of reviews)
Entry-Level Pricing
$16.90
$8.25 1 User Per Month
ISL Online
Star Rating
(589)4.6 out of 5
Market Segments
Small-Business (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
$16.90
Free Trial is available
Browse all 5 pricing plansSplashtop Remote Access
Star Rating
(509)4.8 out of 5
Market Segments
Small-Business (82.5% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Splashtop Remote Access excels in user satisfaction, boasting a higher overall score compared to ISL Online. Users appreciate its ease of use and value, with one reviewer noting it takes the stress out of remote work by providing a feature-rich experience.
- Users say that Splashtop's implementation process is notably quick and intuitive, allowing for seamless onboarding. Reviewers have highlighted the ability to manage multiple screens effectively, enhancing productivity during remote sessions.
- According to verified reviews, ISL Online offers strong multi-device support, allowing users to connect to multiple computers simultaneously. This feature is particularly valued by users who need to manage several systems at once, making it a solid choice for IT support teams.
- Reviewers mention that while ISL Online has a good installation process with customized links, it falls slightly behind Splashtop in overall user experience. Users have noted that Splashtop's remote access capabilities feel more fluid and reliable, especially when accessing endpoints.
- G2 reviewers highlight that Splashtop Remote Access has superior ratings in support quality, with users praising the responsiveness and helpfulness of the support team. In contrast, while ISL Online's support is competent, it doesn't quite match the level of satisfaction reported by Splashtop users.
- Users appreciate the robust file transfer and screen recording features in both products, but Splashtop's performance in these areas is often described as more reliable. Reviewers have expressed satisfaction with the ease of file sharing, which is crucial for effective remote collaboration.
Pricing
Entry-Level Pricing
ISL Online
Starter
$16.90
- 1 Licensed User
- 10 Managed Devices
- Mobile Device Support
Splashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
Free Trial
ISL Online
Free Trial is available
Splashtop Remote Access
Free Trial is available
Ratings
Meets Requirements
8.9
481
9.6
410
Ease of Use
9.3
514
9.7
414
Ease of Setup
9.1
453
9.3
297
Ease of Admin
9.0
395
9.5
246
Quality of Support
9.1
445
9.3
274
Has the product been a good partner in doing business?
9.1
378
9.6
229
Product Direction (% positive)
9.3
481
9.1
392
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.7
22
Not enough data
8.0
22
Not enough data
9.7
25
Not enough data
8.0
22
Conferencing Options
Not enough data
7.4
22
Not enough data
7.4
21
Not enough data
Feature Not Available
Application Tools
Not enough data
8.7
25
Not enough data
8.3
23
Not enough data
9.0
24
Agentic AI - Screen Sharing
Not enough data
5.6
6
Administration
9.1
355
9.1
73
8.6
342
8.9
74
8.3
314
8.0
67
8.8
347
9.3
72
8.7
321
8.4
68
8.8
329
8.9
74
Maintenance
8.8
328
8.4
71
7.8
287
8.4
65
Communication
7.8
315
8.5
68
6.9
274
6.2
64
7.0
270
6.1
64
7.8
290
6.8
65
Security
8.3
296
8.3
66
8.4
294
8.2
65
Device Support
7.8
303
8.2
70
8.4
315
8.4
73
8.3
311
8.4
71
Performance
8.0
292
8.3
67
Administration
8.8
249
9.0
217
8.3
231
8.9
157
8.2
233
Feature Not Available
8.3
231
8.3
146
8.6
233
8.5
151
8.7
263
9.3
229
8.7
255
9.2
227
Platform
8.5
248
9.3
217
7.9
242
8.7
205
8.2
228
Feature Not Available
9.1
263
9.5
257
Security
7.7
200
7.9
125
8.2
221
8.9
190
8.2
216
8.9
176
Categories
Categories
Shared Categories
ISL Online and Splashtop Remote Access are categorized as Remote Support and Remote Desktop
Unique Categories
ISL Online has no unique categories
Splashtop Remote Access is categorized as Screen Sharing
Reviews
Reviewers' Company Size
ISL Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.5%
Computer & Network Security
14.5%
Consulting
10.0%
Computer Software
8.4%
Computer Networking
3.5%
Other
47.1%
Accounting
10.4%
Information Technology and Services
10.0%
Computer Software
4.3%
Hospital & Health Care
3.7%
Retail
3.5%
Other
68.2%
Discussions
How do you use file sharing in a normal support session?
2 Comments
BN
on the top of the screen you have the option sharing file , as you click send file it will send the file while displaying the transfer and by default will...Read more
Can I access unattended computers?
2 Comments
Official Response from ISL Online
Yes, you can. ISL Online license includes remote support and remote access software. You can either connect with your client by giving them a session code or...Read more
Is ISL Light secure?
2 Comments
Official Response from ISL Online
At ISL Online we’re obsessed with keeping your data safe and secure. Our information security management systems are based on the globally recognized ISO/IEC...Read more
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
What does the Splashtop app do?
1 Comment
KG
I use the Splashtop app every day to access computers remotely. It works nearly flawlessly and it is a huge convenience to have. I use it mostly from my...Read more
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