# ISL Online vs Splashtop Remote Access Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Splashtop Remote Access excels in user satisfaction, boasting a higher overall score compared to ISL Online. Users appreciate its **ease of use** and value, with one reviewer noting it takes the stress out of remote work by providing a feature-rich experience.
- **Users say** that Splashtop's implementation process is notably quick and intuitive, allowing for seamless onboarding. Reviewers have highlighted the ability to manage multiple screens effectively, enhancing productivity during remote sessions.
- **According to verified reviews** , ISL Online offers strong multi-device support, allowing users to connect to multiple computers simultaneously. This feature is particularly valued by users who need to manage several systems at once, making it a solid choice for IT support teams.
- **Reviewers mention** that while ISL Online has a good installation process with customized links, it falls slightly behind Splashtop in overall user experience. Users have noted that Splashtop's remote access capabilities feel more fluid and reliable, especially when accessing endpoints.
- **G2 reviewers highlight** that Splashtop Remote Access has superior ratings in support quality, with users praising the responsiveness and helpfulness of the support team. In contrast, while ISL Online's support is competent, it doesn't quite match the level of satisfaction reported by Splashtop users.
- **Users appreciate** the robust file transfer and screen recording features in both products, but Splashtop's performance in these areas is often described as more reliable. Reviewers have expressed satisfaction with the ease of file sharing, which is crucial for effective remote collaboration.



| | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 596 | 513 | 
| **Largest Market Segment** | Small-Business (51.5% of reviews) | Small-Business (82.0% of reviews) | 
| **Entry Level Price** | $16.90 | $8.25 1 User Per Month | 

---
## Top Pros & Cons

### ISL Online

Pros:
- Ease of Use (52 reviews)
- Customer Support (26 reviews)

Cons:
- Remote Access Issues (15 reviews)
- Connection Issues (9 reviews)

### Splashtop Remote Access

Pros:
- Ease of Use (61 reviews)
- Easy Setup (35 reviews)

Cons:
- Remote Access Issues (22 reviews)
- Connection Issues (13 reviews)

---
## Ratings Comparison
| Rating | ISL Online | Splashtop Remote Access | 
|---|---|---|
  | **Meets Requirements** | 8.9 (486 reviews) | 9.6 (414 reviews) | 
  | **Ease of Use** | 9.3 (519 reviews) | 9.7 (418 reviews) | 
  | **Ease of Setup** | 9.1 (458 reviews) | 9.4 (301 reviews) | 
  | **Ease of Admin** | 9.0 (395 reviews) | 9.5 (245 reviews) | 
  | **Quality of Support** | 9.1 (450 reviews) | 9.3 (278 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (378 reviews) | 9.6 (228 reviews) | 
  | **Product Direction (% positive)** | 9.3 (483 reviews) | 9.1 (396 reviews) | 

---
## Pricing

### ISL Online

#### Entry-Level Pricing

Plan: Starter

Price: $16.90

Key Features:
- 1 Licensed User
- 10 Managed Devices
- Mobile Device Support

[Browse all 5 editions](https://www.g2.com/products/isl-online/pricing)

#### Free Trial

Yes

### Splashtop Remote Access

#### Entry-Level Pricing

Plan: Splashtop Remote Access Pro

Price: $8.25 1 User Per Month

Description: Billed annually at $99.
For individuals and small teams who need remote work productivity

Key Features:
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams

[Browse all 4 editions](https://www.g2.com/products/splashtop-remote-access/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **ISL Online** | N/A | N/A |
| **Splashtop Remote Access** | N/A | N/A |

#### Communication

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **ISL Online** | N/A | N/A |
| **Splashtop Remote Access** | 8.1/10 | 29 |

#### Presenter Tools

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Live Preview** | Not enough data | 8.7 (22 reviews) | 
| **Notifications Blocker** | Not enough data | 8.0 (22 reviews) | 
| **Remote Control** | Not enough data | 9.7 (25 reviews) | 
| **Switch Presenter** | Not enough data | 8.0 (22 reviews) | 

#### Conferencing Options

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Group Live Chat** | Not enough data | 7.4 (22 reviews) | 
| **Audio Conferencing** | Not enough data | 7.4 (21 reviews) | 
| **Video Conferencing** | Not enough data | Feature Not Available | 

#### Application Tools

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Password Protection** | Not enough data | 8.6 (24 reviews) | 
| **Recording** | Not enough data | 8.3 (23 reviews) | 
| **In-Browser Application** | Not enough data | 9.0 (24 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Decision Making** | Not enough data | 5.6 (6 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **ISL Online** | 8.2/10 | 390 |
| **Splashtop Remote Access** | 8.1/10 | 76 |

#### Administration

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Screen Sharing** | 9.1 (356 reviews) | 9.1 (72 reviews) | 
| **File Sharing** | 8.6 (342 reviews) | 8.9 (73 reviews) | 
| **Session Recording** | 8.3 (314 reviews) | 8.0 (67 reviews) | 
| **Unattended Remote Access** | 8.8 (348 reviews) | 9.3 (71 reviews) | 
| **Multi - Session Handling** | 8.7 (321 reviews) | 8.4 (68 reviews) | 
| **Multi-Monitor Support** | 8.7 (330 reviews) | 8.9 (73 reviews) | 

#### Maintenance

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Remote Reboot** | 8.8 (328 reviews) | 8.3 (70 reviews) | 
| **Remote Printing** | 7.8 (287 reviews) | 8.4 (65 reviews) | 

#### Communication 

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Text Chat** | 7.8 (315 reviews) | 8.5 (68 reviews) | 
| **VoIP** | 6.9 (274 reviews) | 6.2 (64 reviews) | 
| **Video Conference Call** | 7.0 (270 reviews) | 6.1 (64 reviews) | 
| **Screen Annotations** | 7.8 (290 reviews) | 6.8 (65 reviews) | 

#### Security

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Data Encryption** | 8.3 (297 reviews) | 8.3 (66 reviews) | 
| **Compliance** | 8.4 (294 reviews) | 8.2 (65 reviews) | 

#### Device Support

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Mobile Device Access** | 7.8 (303 reviews) | 8.2 (70 reviews) | 
| **Multi-Platform Support** | 8.4 (316 reviews) | 8.4 (73 reviews) | 
| **Cross-Platform** | 8.4 (312 reviews) | 8.4 (71 reviews) | 

#### Performance

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Reporting** | 8.0 (292 reviews) | 8.3 (67 reviews) | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **ISL Online** | 8.4/10 | 297 |
| **Splashtop Remote Access** | 8.9/10 | 309 |

#### Administration

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Usage Information** | 8.8 (249 reviews) | 9.0 (217 reviews) | 
| **Integrations** | 8.3 (231 reviews) | 8.9 (158 reviews) | 
| **Diagnostics** | 8.2 (233 reviews) | Feature Not Available | 
| **Session Recording** | 8.3 (231 reviews) | 8.3 (146 reviews) | 
| **Session Transfer** | 8.6 (233 reviews) | 8.5 (151 reviews) | 
| **Unattended Access** | 8.7 (265 reviews) | 9.3 (232 reviews) | 
| **File Sharing** | 8.7 (255 reviews) | 9.2 (226 reviews) | 

#### Platform

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Cross-Platform Access** | 8.5 (250 reviews) | 9.3 (218 reviews) | 
| **Mobile Device Access** | 7.9 (242 reviews) | 8.7 (206 reviews) | 
| **Applications Management** | 8.2 (228 reviews) | Feature Not Available | 
| **Remote Device Control** | 9.1 (264 reviews) | 9.5 (259 reviews) | 

#### Security

| Feature | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Remote Wipe** | 7.7 (200 reviews) | 7.9 (125 reviews) | 
| **Device Management** | 8.2 (221 reviews) | 8.9 (190 reviews) | 
| **Device Enrollment** | 8.2 (216 reviews) | 8.9 (176 reviews) | 

---
## Categories
**Shared Categories (2):** [Remote Support Software](https://www.g2.com/categories/remote-support), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)


**Unique to Splashtop Remote Access (1):** [Screen Sharing Software](https://www.g2.com/categories/screen-sharing)


---
## Reviewer Demographics

### By Company Size

| Segment | ISL Online | Splashtop Remote Access | 
|---|---|---|
| **Small-Business** | 51.5% | 82.0% | 
| **Mid-Market** | 25.2% | 15.8% | 
| **Enterprise** | 23.2% | 2.2% | 

### By Industry

#### ISL Online

- **Information Technology and Services:** 16.6%
- **Computer & Network Security:** 14.6%
- **Consulting:** 9.9%
- **Computer Software:** 8.5%
- **Computer Networking:** 3.4%
- **Accounting:** 3.2%
- **Computer Hardware:** 2.3%
- **Automotive:** 2.0%
- **Government Administration:** 1.6%
- **Higher Education:** 1.6%
- **Other:** 36.1%

#### Splashtop Remote Access

- **Accounting:** 10.3%
- **Information Technology and Services:** 9.9%
- **Computer Software:** 4.4%
- **Hospital & Health Care:** 3.8%
- **Retail:** 3.6%
- **Construction:** 3.2%
- **Medical Practice:** 3.2%
- **Computer & Network Security:** 3.2%
- **Non-Profit Organization Management:** 2.8%
- **Wholesale:** 2.4%
- **Other:** 52.9%

---
## Alternatives

### Alternatives to ISL Online

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3988 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1100 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (701 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (652 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (209 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4316 reviews)

### Alternatives to Splashtop Remote Access

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3988 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (701 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1100 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (652 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Getscreen.me](https://www.g2.com/products/getscreen-me/reviews) — 4.8/5 stars (264 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (209 reviews)

---
## Top Discussions

### ISL Online

- Title: [How do you use file sharing in a normal support session?](https://www.g2.com/discussions/27017-how-do-you-use-file-sharing-in-a-normal-support-session) — 2 comments
  > **Top comment:** "on the top of the screen you have the option sharing file , as you click send file it will send the file while displaying the transfer and by default will..."
- Title: [Can I access unattended computers?](https://www.g2.com/discussions/can-i-access-unattended-computers) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can. ISL Online license includes remote support and remote access software. You can either connect with your client by giving them a session code or..."
- Title: [Is ISL Light secure?](https://www.g2.com/discussions/is-isl-light-secure) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "At ISL Online we’re obsessed with keeping your data safe and secure. Our information security management systems are based on the globally recognized ISO/IEC..."
- Title: [How many remote users can I support with one license?](https://www.g2.com/discussions/how-many-remote-users-can-i-support-with-one-license) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "With one license you can support an unlimited number of users, connect to an unlimited number of remote computers, install ISL Light on an unlimited number..."
- Title: [How does your pricing work?](https://www.g2.com/discussions/how-does-your-pricing-work) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We offer a unique licensing model, which doesn’t limit the number of users, installations or clients you support. Each ISL Online license includes mobile..."

### Splashtop Remote Access

- Title: [How do I print from my clients computer to my printer](https://www.g2.com/discussions/how-do-i-print-from-my-clients-computer-to-my-printer) — 3 comments, 1 upvote
  > **Top comment:** "https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINT"
- Title: [What is the network traffic like for the streamers?](https://www.g2.com/discussions/what-is-the-network-traffic-like-for-the-streamers) — 2 comments, 1 upvote
  > **Top comment:** "Minimal.  I am connected all day and it barely up-ticks my bandwidth.  They do some tricks with only transmitting the portions of the screen that have..."
- Title: [What does the Splashtop app do?](https://www.g2.com/discussions/what-does-the-splashtop-app-do) — 1 comment
  > **Top comment:** "I use the Splashtop app every day to access computers remotely. It works nearly flawlessly and it is a huge convenience to have. I use it mostly from my..."
- Title: [How does splashtop business work?](https://www.g2.com/discussions/how-does-splashtop-business-work) — 1 comment
  > **Top comment:** "Splashtop allows you to sign into your desktop from any remote location and work just like you are sitting at your desk.  The Splashtop Business version..."
- Title: [How do I restart streamer without reboot the machine? Intel i5 computer running Ubuntu 18.04](https://www.g2.com/discussions/37383-how-do-i-restart-streamer-without-reboot-the-machine-intel-i5-computer-running-ubuntu-18-04) — 1 comment, 1 upvote
  > **Top comment:** "Streamer can be restarted with the commands in the Business app. You can send a remote restart to the streamer on a connected station. Note that is Linux I..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/isl-online-vs-splashtop-remote-access)