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Compare ISL Online and SolarWinds DameWare Remote Support 
Featured Products
At a Glance
Market Segments
Small-Business (51.1% of reviews)
Mid-Market (48.5% of reviews)
Entry-Level Pricing
$16.90
No pricing available
ISL Online
Star Rating
(544)4.6 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
$16.90
Free Trial is available
Browse all 5 pricing plansSolarWinds DameWare Remote Support
Star Rating
(68)4.3 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolarWinds DameWare Remote SupportISL Online vs SolarWinds DameWare Remote Support
When assessing the two solutions, reviewers found ISL Online easier to use and set up. Reviewers also felt that ISL Online was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that SolarWinds DameWare Remote Support meets the needs of their business better than ISL Online.
- When comparing quality of ongoing product support, reviewers felt that ISL Online is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ISL Online over SolarWinds DameWare Remote Support.
Pricing
Entry-Level Pricing
ISL Online
Starter
$16.90
- 1 Licensed User
- 10 Managed Devices
- Mobile Device Support
SolarWinds DameWare Remote Support
No pricing availableFree Trial
ISL Online
Free Trial is available
SolarWinds DameWare Remote Support
Free Trial is available
Ratings
Meets Requirements
8.9
457
9.1
60
Ease of Use
9.3
490
9.0
60
Ease of Setup
9.1
428
8.8
41
Ease of Admin
9.0
376
9.0
40
Quality of Support
9.1
422
8.2
48
Has the product been a good partner in doing business?
9.0
359
8.7
38
Product Direction (% positive)
9.3
457
7.1
57
Features by Category
Administration
9.0
339
8.3
5
8.6
338
Not enough data
8.3
315
Not enough data
8.8
337
8.0
5
8.7
317
7.3
5
8.8
329
7.3
5
Maintenance
8.8
326
Not enough data
7.8
288
Not enough data
Communication
7.7
313
Not enough data
6.9
276
Not enough data
6.9
271
Not enough data
7.8
290
Not enough data
Security
8.2
291
Not enough data
8.4
295
Not enough data
Device Support
7.7
301
Not enough data
8.3
313
Not enough data
8.3
310
Not enough data
Performance
8.0
292
Not enough data
Administration
8.7
247
9.1
15
8.2
228
8.7
13
8.1
232
8.6
14
8.3
229
7.1
7
8.6
231
Feature Not Available
8.7
261
9.4
17
8.6
254
Feature Not Available
Platform
8.5
245
8.8
12
7.9
239
Feature Not Available
8.1
228
Feature Not Available
9.1
254
9.5
18
Security
7.7
201
7.2
6
8.2
221
Feature Not Available
8.2
216
Feature Not Available
Categories
Categories
Shared Categories
ISL Online and SolarWinds DameWare Remote Support are categorized as Remote Support and Remote Desktop
Unique Categories
ISL Online has no unique categories
SolarWinds DameWare Remote Support has no unique categories
Reviews
Reviewers' Company Size
ISL Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SolarWinds DameWare Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.5%
Computer & Network Security
14.3%
Consulting
9.9%
Computer Software
8.4%
Computer Networking
3.6%
Other
47.3%
Information Technology and Services
13.2%
Education Management
7.4%
Government Administration
5.9%
Oil & Energy
4.4%
Financial Services
4.4%
Other
64.7%
Alternatives
Discussions
How do you use file sharing in a normal support session?
2 Comments
LL
When sharing files, you should first of all think about the security of the data contained in these files. Therefore, I want to share with you the article...Read more
How many remote users can I support with one license?
2 Comments
LR
depend on how many concurrent license you have; if you have only one you have to clone one assistence to support a new caseRead more
SolarWinds DameWare Remote Support has no discussions with answers
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