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Compare ISL Online and ScreenConnect 
Featured Products
At a Glance
Market Segments
Small-Business (51.1% of reviews)
Small-Business (66.0% of reviews)
Entry-Level Pricing
$16.90
No pricing available
ISL Online
Star Rating
(584)4.6 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
$16.90
Free Trial is available
Browse all 5 pricing plansScreenConnect
Star Rating
(490)4.7 out of 5
Market Segments
Small-Business (66.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ScreenConnect excels in providing a reliable remote access experience, with users highlighting its ability to connect quickly and seamlessly, even on low bandwidth. One user mentioned, "What I like best about ScreenConnect is its fast and reliable remote access that works smoothly even on low bandwidth."
- Users say that ISL Online offers a user-friendly experience, particularly for both technicians and customers. Reviewers appreciate the ease of use, with one stating, "I like that ISL Online is easy to use for both customers and technicians, which really helps in solving IT problems efficiently."
- According to verified reviews, ScreenConnect's session management features are highly praised, especially its ability to manage multiple sessions effortlessly. A user noted, "The interface is clean, making it easy to manage multiple sessions effortlessly."
- Reviewers mention that ISL Online shines in its installation process, with customized links making deployment straightforward. One user highlighted, "The installation process on client computers is really good with customized links and presets. Deployment is really easy with the customized links."
- G2 reviewers report that ScreenConnect's chat functionality is a standout feature, enhancing communication during remote sessions. A user remarked, "The chat functionality is PERFECT," indicating its effectiveness in facilitating real-time support.
- Users say that while both products offer solid remote access capabilities, ScreenConnect's strong security features give users added confidence, with one reviewer stating, "Its strong security features give confidence during remote sessions," which is crucial for businesses handling sensitive information.
Pricing
Entry-Level Pricing
ISL Online
Starter
$16.90
- 1 Licensed User
- 10 Managed Devices
- Mobile Device Support
ScreenConnect
No pricing availableFree Trial
ISL Online
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
8.9
475
9.3
404
Ease of Use
9.3
508
9.3
407
Ease of Setup
9.1
446
8.9
332
Ease of Admin
9.0
390
8.9
328
Quality of Support
9.1
439
8.8
347
Has the product been a good partner in doing business?
9.1
373
9.1
313
Product Direction (% positive)
9.3
475
8.7
400
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.1
350
9.6
45
8.6
341
9.2
43
8.3
315
9.0
40
8.8
344
9.3
47
8.8
321
9.1
45
8.8
328
8.9
47
Maintenance
8.8
328
9.4
47
7.8
288
8.8
35
Communication
7.8
316
8.9
44
6.9
275
7.6
29
7.0
270
Feature Not Available
7.8
290
8.2
37
Security
8.3
296
8.8
31
8.4
294
8.8
36
Device Support
7.7
300
8.0
40
8.3
314
8.8
41
8.3
310
8.7
41
Performance
8.0
293
8.3
38
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Administration
8.7
250
8.9
95
8.3
231
8.7
87
8.1
234
8.4
89
8.3
231
8.7
78
8.6
235
8.9
81
8.7
264
9.3
106
8.7
258
Feature Not Available
Platform
8.5
248
9.0
97
7.9
241
7.8
81
8.1
229
7.9
82
9.2
261
9.5
107
Security
7.7
202
Feature Not Available
8.3
223
9.0
89
8.2
217
Feature Not Available
Categories
Categories
Shared Categories
ISL Online and ScreenConnect are categorized as Remote Support and Remote Desktop
Unique Categories
ISL Online has no unique categories
Reviews
Reviewers' Company Size
ISL Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.2%
Computer & Network Security
14.5%
Consulting
10.1%
Computer Software
8.3%
Computer Networking
3.5%
Other
47.4%
Information Technology and Services
42.8%
Computer Software
6.0%
Computer & Network Security
6.0%
Computer Networking
3.9%
Hospital & Health Care
3.4%
Other
37.8%
Alternatives
Discussions
How do you use file sharing in a normal support session?
2 Comments
LL
When sharing files, you should first of all think about the security of the data contained in these files. Therefore, I want to share with you the article...Read more
How many remote users can I support with one license?
2 Comments
LR
depend on how many concurrent license you have; if you have only one you have to clone one assistence to support a new caseRead more
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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