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Compare ISL Online and RemotePC 
Featured Products
At a Glance
Market Segments
Small-Business (51.4% of reviews)
Small-Business (90.8% of reviews)
Entry-Level Pricing
$16.90
Starting at $29.50 Per Year
ISL Online
Star Rating
(583)4.6 out of 5
Market Segments
Small-Business (51.4% of reviews)
Pros & Cons
Entry-Level Pricing
$16.90
Free Trial is available
Browse all 5 pricing plansRemotePC
Star Rating
(614)4.7 out of 5
Market Segments
Small-Business (90.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.50 Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RemotePC excels in user satisfaction, with a higher overall score compared to ISL Online. Users appreciate its ease of installation and the ability to access their desktop exactly as it appears in the office, making remote work seamless.
- Users say that ISL Online offers valuable features like multi-device access and screen recording, which are particularly beneficial for IT support teams. Reviewers highlight the ease of connecting to multiple computers simultaneously, enhancing productivity.
- According to verified reviews, RemotePC stands out for its customer support, with users praising the attentive guidance they received during setup. This level of support contributes to a smoother onboarding experience, which many find appealing.
- Reviewers mention that while ISL Online has a solid setup process, it may not match the intuitive experience offered by RemotePC. Users have noted that RemotePC's onboarding wizard simplifies the initial configuration, making it more user-friendly.
- G2 reviewers highlight that RemotePC provides robust features for file sharing and unattended access, with users expressing satisfaction in how these functionalities enhance their remote work capabilities. The ability to share files easily is a significant plus for many.
- Users report that while ISL Online is effective for remote support, it sometimes lacks the comprehensive feature set that RemotePC offers, particularly in areas like remote printing and text chat, which are highly rated by RemotePC users.
Pricing
Entry-Level Pricing
ISL Online
Starter
$16.90
- 1 Licensed User
- 10 Managed Devices
- Mobile Device Support
RemotePC
Consumer
Starting at $29.50
Per Year
Secure unlimited remote access for Small and Home offices
- Access to 1
- Always on remote access
- Unlimited concurrent access
Free Trial
ISL Online
Free Trial is available
RemotePC
Free Trial is available
Ratings
Meets Requirements
8.9
474
9.4
397
Ease of Use
9.3
507
9.5
410
Ease of Setup
9.0
445
9.3
283
Ease of Admin
9.0
388
9.4
208
Quality of Support
9.1
438
9.1
253
Has the product been a good partner in doing business?
9.1
371
9.4
184
Product Direction (% positive)
9.3
474
8.9
361
Features by Category
Administration
9.1
350
9.2
53
8.6
340
9.1
53
8.3
315
8.9
37
8.8
343
9.2
55
8.7
320
8.8
37
8.8
328
8.9
46
Maintenance
8.8
328
9.2
54
7.8
288
8.7
46
Communication
7.7
316
9.1
44
6.9
275
8.4
32
6.9
270
8.2
29
7.8
290
8.8
36
Security
8.3
296
9.1
38
8.3
294
8.9
38
Device Support
7.7
300
9.1
43
8.3
313
9.2
39
8.3
310
9.2
40
Performance
8.0
293
9.0
38
Administration
8.7
250
8.8
220
8.2
230
8.5
196
8.1
234
8.5
194
8.3
231
8.5
182
8.6
234
8.6
182
8.7
264
9.2
229
8.7
257
9.0
221
Platform
8.5
247
9.0
216
7.9
241
8.5
209
8.1
229
8.7
195
9.1
260
9.3
263
Security
7.7
202
8.2
165
8.3
223
8.9
205
8.2
217
8.6
184
Categories
Categories
Shared Categories
ISL Online and RemotePC are categorized as Remote Support and Remote Desktop
Unique Categories
ISL Online has no unique categories
RemotePC has no unique categories
Reviews
Reviewers' Company Size
ISL Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RemotePC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.2%
Computer & Network Security
14.4%
Consulting
9.9%
Computer Software
8.5%
Computer Networking
3.5%
Other
47.5%
Accounting
8.8%
Information Technology and Services
6.4%
Computer Software
5.5%
Construction
4.6%
Computer & Network Security
3.5%
Other
71.2%
Alternatives
Discussions
How do you use file sharing in a normal support session?
2 Comments
LL
When sharing files, you should first of all think about the security of the data contained in these files. Therefore, I want to share with you the article...Read more
How many remote users can I support with one license?
2 Comments
LR
depend on how many concurrent license you have; if you have only one you have to clone one assistence to support a new caseRead more
Can the system support multiple monitors?
5 Comments
TL
Ye, but you can only view one at a time. You can however, easily switch back and forth in the GUI.Read more
What does remote PC do?
4 Comments
HW
It allows a person to log on to any number of remote computers which have been set up to allow such logins. The price of the services varies based on the...Read more
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