G2 reviewers report that RemotePC excels in user satisfaction, boasting a higher overall score compared to ISL Online. Users appreciate its ease of use and quick setup, with one reviewer noting, "I like how easy RemotePC is to use and set up."
According to verified reviews, RemotePC has a larger user base, reflected in its total number of reviews. With 595 reviews compared to ISL Online's 528, this suggests a more established presence and reliability in user feedback.
Users say that RemotePC offers superior performance for specific tasks, such as photo and video editing, with one user highlighting its ability to "work well with GPU on host," making it a strong choice for creative professionals.
Reviewers mention that ISL Online is particularly user-friendly for client interactions, emphasizing its simplicity in not requiring installations on client PCs. This feature is praised for making support easier, as one user noted, "It was also very simple to integrate into our website."
G2 reviewers highlight that while both products offer solid support, RemotePC's quality of support is rated equally high as ISL Online's, but users feel RemotePC has a slight edge in overall satisfaction, with comments reflecting a positive partnership experience.
According to recent feedback, ISL Online shines in compliance and multi-platform support, with users appreciating its GDPR compliance and compatibility across various devices, making it a versatile option for businesses with diverse needs.
How do you use file sharing in a normal support session?
2 Comments
LL
When sharing files, you should first of all think about the security of the data contained in these files. Therefore, I want to share with you the article...Read more
How many remote users can I support with one license?
2 Comments
LR
depend on how many concurrent license you have; if you have only one you have to clone one assistence to support a new caseRead more
Is ISL Light secure?
2 Comments
LR
yes; it uses secure protocol in coomunicationsRead more
Ye, but you can only view one at a time. You can however, easily switch back and forth in the GUI.Read more
What does remote PC do?
4 Comments
HW
It allows a person to log on to any number of remote computers which have been set up to allow such logins. The price of the services varies based on the...Read more
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