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Compare ISL Online and Remote Desktop Services 
Featured Products
At a Glance
Market Segments
Small-Business (51.1% of reviews)
Small-Business (33.8% of reviews)
Entry-Level Pricing
$16.90
No pricing available
ISL Online
Star Rating
(544)4.6 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
$16.90
Free Trial is available
Browse all 5 pricing plansRemote Desktop Services
Star Rating
(140)4.5 out of 5
Market Segments
Small-Business (33.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServicesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Remote Desktop Services excels in providing a user-friendly interface, making it easy for organizations to set up and maintain consistency across users. Users appreciate its ability to facilitate collaboration within teams, highlighting its effectiveness as a secure tool for organizational needs.
- Users say that ISL Online stands out for its simplicity and ease of use, particularly noting that there’s no need for clients to install additional software. This feature, along with its compliance with GDPR and support for multiple platforms, makes it a convenient choice for businesses looking to streamline client interactions.
- Reviewers mention that while Remote Desktop Services has a solid overall satisfaction score, it has fewer recent reviews compared to ISL Online, which may indicate a less active user base. This could affect the reliability of insights for potential buyers looking for up-to-date experiences.
- According to verified reviews, ISL Online receives high marks for customer support, with users noting that it simplifies the support process for both service providers and clients. This ease of support is a significant advantage for businesses that prioritize customer service.
- G2 reviewers highlight that Remote Desktop Services offers strong cross-platform access, which is crucial for users needing flexibility in their remote work environments. This feature is particularly beneficial for organizations with diverse device usage among employees.
- Users report that ISL Online's ease of integration into existing systems is a major plus, allowing businesses to quickly implement the software without extensive setup. This is complemented by positive feedback on its functionality, which meets the essential needs of client support effectively.
Pricing
Entry-Level Pricing
ISL Online
Starter
$16.90
- 1 Licensed User
- 10 Managed Devices
- Mobile Device Support
Remote Desktop Services
No pricing availableFree Trial
ISL Online
Free Trial is available
Remote Desktop Services
No trial information availableRatings
Meets Requirements
8.9
457
9.1
134
Ease of Use
9.3
490
9.1
134
Ease of Setup
9.1
428
8.9
40
Ease of Admin
9.0
376
8.9
39
Quality of Support
9.1
422
8.5
97
Has the product been a good partner in doing business?
9.0
359
9.1
34
Product Direction (% positive)
9.3
457
8.2
132
Features by Category
Administration
9.0
339
Not enough data
8.6
338
Not enough data
8.3
315
Not enough data
8.8
337
Not enough data
8.7
317
Not enough data
8.8
329
Not enough data
Maintenance
8.8
326
Not enough data
7.8
288
Not enough data
Communication
7.7
313
Not enough data
6.9
276
Not enough data
6.9
271
Not enough data
7.8
290
Not enough data
Security
8.2
291
Not enough data
8.4
295
Not enough data
Device Support
7.7
301
Not enough data
8.3
313
Not enough data
8.3
310
Not enough data
Performance
8.0
292
Not enough data
Administration
8.7
247
8.8
53
8.2
228
8.5
49
8.1
232
8.5
50
8.3
229
8.4
42
8.6
231
8.4
44
8.7
261
8.0
47
8.6
254
8.9
54
Platform
8.5
245
9.1
50
7.9
239
8.0
35
8.1
228
8.7
51
9.1
254
9.0
56
Security
7.7
201
8.1
42
8.2
221
8.5
48
8.2
216
8.0
42
Categories
Categories
Shared Categories
ISL Online and Remote Desktop Services are categorized as Remote Desktop
Unique Categories
ISL Online is categorized as Remote Support
Remote Desktop Services has no unique categories
Reviews
Reviewers' Company Size
ISL Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Desktop Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.5%
Computer & Network Security
14.3%
Consulting
9.9%
Computer Software
8.4%
Computer Networking
3.6%
Other
47.3%
Information Technology and Services
15.8%
Computer Software
10.8%
Computer Networking
7.9%
Computer & Network Security
6.5%
Non-Profit Organization Management
5.0%
Other
54.0%
Discussions
How do you use file sharing in a normal support session?
2 Comments
LL
When sharing files, you should first of all think about the security of the data contained in these files. Therefore, I want to share with you the article...Read more
How many remote users can I support with one license?
2 Comments
LR
depend on how many concurrent license you have; if you have only one you have to clone one assistence to support a new caseRead more
Remote Desktop Services has no discussions with answers
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