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Compare ISL Online and N-able Take Control 
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At a Glance
Market Segments
Small-Business (51.3% of reviews)
Small-Business (69.6% of reviews)
Entry-Level Pricing
$16.90
$19 month
ISL Online
Star Rating
(543)4.6 out of 5
Market Segments
Small-Business (51.3% of reviews)
Pros & Cons
Entry-Level Pricing
$16.90
Free Trial is available
Browse all 5 pricing plansN-able Take Control
Star Rating
(150)4.5 out of 5
Market Segments
Small-Business (69.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19 month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ISL Online offers a more robust overall user experience, reflected in its higher G2 Score. Users appreciate its ease of use, noting that it requires no installation on the client's PC, making it straightforward for both technicians and clients.
- Users say N-able Take Control excels in specific features like background remote access and the ability to reboot without disrupting the user. This functionality is particularly praised by technicians who value seamless troubleshooting.
- Reviewers mention that ISL Online's customer support is notably effective, with many finding it easy to integrate into their existing systems. This has made support processes smoother, enhancing overall satisfaction.
- According to verified reviews, N-able Take Control shines in its file transfer capabilities and the ability to generate short links for remote assistance, which simplifies the connection process for end users.
- Users highlight that while both products are user-friendly, ISL Online has a slight edge in multi-platform support, being fully compatible with Windows, Android, and Apple devices, which broadens its accessibility.
- G2 reviewers note that N-able Take Control has a strong focus on small businesses, with a significant portion of its user base coming from this segment. This specialization allows it to cater effectively to the unique needs of smaller organizations.
Pricing
Entry-Level Pricing
ISL Online
Starter
$16.90
- 1 Licensed User
- 10 Managed Devices
- Mobile Device Support
N-able Take Control
Take Control annual contract
$19
month
USD if billed annually. One concurrent user per license. Other currencies available - EUR, GBP, AUD, NZD, CAD, SEK, ZAR
- Attended and unattended support
- Connections typically in under eight seconds
- Support for iOS and Android mobile devices (included)
Free Trial
ISL Online
Free Trial is available
N-able Take Control
Free Trial is available
Ratings
Meets Requirements
8.9
455
9.2
95
Ease of Use
9.3
488
9.1
97
Ease of Setup
9.1
426
9.0
78
Ease of Admin
9.0
374
9.0
74
Quality of Support
9.1
420
8.7
85
Has the product been a good partner in doing business?
9.1
358
8.6
68
Product Direction (% positive)
9.3
455
8.8
89
Features by Category
Administration
9.0
338
9.4
18
8.6
338
9.0
17
8.3
315
7.9
16
8.8
337
9.8
16
8.7
317
9.1
17
8.8
329
8.5
17
Maintenance
8.8
326
9.4
18
7.8
288
8.0
16
Communication
7.7
313
8.6
17
6.9
276
6.0
14
6.9
271
5.7
14
7.8
290
6.0
14
Security
8.2
291
8.1
16
8.4
295
8.3
16
Device Support
7.7
301
6.2
13
8.3
313
8.5
17
8.3
310
8.3
17
Performance
8.0
292
8.2
16
Administration
8.7
247
Not enough data
8.2
228
Not enough data
8.1
232
Not enough data
8.3
229
Not enough data
8.6
231
Not enough data
8.7
261
Not enough data
8.6
254
Not enough data
Platform
8.5
245
Not enough data
7.9
239
Not enough data
8.1
228
Not enough data
9.1
254
Not enough data
Security
7.7
201
Not enough data
8.2
221
Not enough data
8.2
216
Not enough data
Categories
Categories
Shared Categories
ISL Online and N-able Take Control are categorized as Remote Support
Unique Categories
ISL Online is categorized as Remote Desktop
N-able Take Control has no unique categories
Reviews
Reviewers' Company Size
ISL Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
N-able Take Control
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer & Network Security
14.3%
Consulting
9.9%
Computer Software
8.4%
Computer Networking
3.6%
Other
47.1%
Information Technology and Services
48.6%
Computer & Network Security
9.4%
Computer Networking
6.5%
Computer Software
4.3%
Accounting
2.9%
Other
28.3%
Alternatives
Discussions
How do you use file sharing in a normal support session?
2 Comments
LL
When sharing files, you should first of all think about the security of the data contained in these files. Therefore, I want to share with you the article...Read more
How many remote users can I support with one license?
2 Comments
LR
depend on how many concurrent license you have; if you have only one you have to clone one assistence to support a new caseRead more
N-able Take Control has no discussions with answers
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