G2 reviewers report that WhatConverts excels in user experience, with many praising its ease of use and quick setup. Users appreciate the straightforward tracking process and the fast, effective support from the team, making it a go-to choice for those new to call tracking.
According to verified reviews, Invoca shines in its conversation intelligence capabilities, allowing users to analyze and transcribe calls effectively. Reviewers highlight how it links marketing activities to actual customer conversations, providing deeper insights than many competitors.
Users say that WhatConverts offers exceptional support, often rated as 10/10 by reviewers. This level of customer service is a significant advantage for businesses that require ongoing assistance and guidance in optimizing their tracking strategies.
Reviewers mention that Invoca's dynamic number insertion feature is particularly beneficial for businesses running multiple marketing campaigns. This functionality allows for better tracking of customer interactions across various channels, enhancing overall marketing effectiveness.
G2 reviewers highlight that WhatConverts has a strong reputation for accurate reporting, which is crucial for businesses looking to measure their ROI effectively. Users have noted that the reporting features are powerful and reliable, setting it apart from other call tracking solutions.
According to recent feedback, Invoca's implementation process is generally smooth, with users appreciating the intuitive onboarding wizard. However, some users have expressed a desire for more customization options to better fit their specific workflows, indicating a potential area for improvement.
Invoca captures any data from the website (e.g. URL query string parameters, first-party cookie values, HTML elements) and attribute this data to the...Read more
Is the solution HIPAA, PCI, or GDPR compliant, and what compromises will I need to make?
2 Comments
Official Response from Invoca
Yes, Invoca supports HIPAA for healthcare and PCI DSS for financial services. Additionally, Invoca is GDRP compliant, Privacy Shield and TRUSTe certified,...Read more
Is there any way to record the calls made by our marketing team?
2 Comments
MC
WhatConverts is built to track all inbound leads with full marketing attribution including phonecalls. However, recording outbound phonecalls is normally a...Read more
Would it be possible, when integrating with Google Ads, to make 2 integrations? One for each form?
2 Comments
Official Response from WhatConverts
It is possible to separate using Google Analytics Integration to pass the two forms to Google Analytics. Then you create the "Goals" for the two different...Read more
Does this provide Google Shopping Search Term Conversion Info
1 Comment
Official Response from WhatConverts
Hi Rob,
Unfortunately, Google does not pass over a search term/keyword for Shopping Ads, so there's no way to track that (see this article:...Read more
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