Link copied to clipboard # InvGate Service Management vs SolarWinds Service Desk Comparison - What are their main differences? Share [ Export ](/compare/invgate-service-management/solarwinds-service-desk/export.csv) InvGate Service ManagementSolarWinds Service Desk[+ Add Product](#) Pricing **InvGate Service Management** Free Trial No pricing available **SolarWinds Service Desk** Free Trial **$39.00** Per Month ยท ESSENTIALS **Pricing Insights** from reviews Time to Implement **InvGate Service Management** 1 monthFaster Based on 6 responses **SolarWinds Service Desk** 2 months Based on 34 responses Return on Investment **InvGate Service Management** Not enough reviews yet **SolarWinds Service Desk** 15 months Based on 25 responses Perceived Cost **InvGate Service Management** $$$$$ **SolarWinds Service Desk** $$$$$ Average Discount **InvGate Service Management** Not enough reviews yet **SolarWinds Service Desk** 15% ![InvGate Service Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bda5058c8e07093e5e8d405cbd4e2c1c/invgate-service-management.png "InvGate Service Management") ![SolarWinds Service Desk](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-service-desk.svg "SolarWinds Service Desk") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **InvGate Service Management** [ Ease of Use (2) ](https://www.g2.com/products/invgate-service-management/reviews?filters%5Bsentiment_snippet%5D=1568571&qs=pros-and-cons#reviews)[ Features (2) ](https://www.g2.com/products/invgate-service-management/reviews?filters%5Bsentiment_snippet%5D=1568531&qs=pros-and-cons#reviews)[ Complexity (1) ](https://www.g2.com/products/invgate-service-management/reviews?filters%5Bsentiment_snippet%5D=1568464&qs=pros-and-cons#reviews)[ Complex Setup (1) ](https://www.g2.com/products/invgate-service-management/reviews?filters%5Bsentiment_snippet%5D=1568623&qs=pros-and-cons#reviews) **SolarWinds Service Desk** [ Ticketing System (8) ](https://www.g2.com/products/solarwinds-service-desk/reviews?filters%5Bsentiment_snippet%5D=1308711&qs=pros-and-cons#reviews)[ Asset Management (7) ](https://www.g2.com/products/solarwinds-service-desk/reviews?filters%5Bsentiment_snippet%5D=1307390&qs=pros-and-cons#reviews)[ Missing Features (5) ](https://www.g2.com/products/solarwinds-service-desk/reviews?filters%5Bsentiment_snippet%5D=1308697&qs=pros-and-cons#reviews)[ Asset Management (4) ](https://www.g2.com/products/solarwinds-service-desk/reviews?filters%5Bsentiment_snippet%5D=1308102&qs=pros-and-cons#reviews) Integrations **InvGate Service Management** Not enough data **SolarWinds Service Desk** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_edaf150d0a2d861d1c8e93eb68293f01/api.png "Product Avatar Image") API ](https://www.g2.com/products/api/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fee9ce87086ac591975faff7adca0570/automox.png "Product Avatar Image") Automox ](https://www.g2.com/products/automox/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_20c010d5090054533c1b561ee4a019f9/dropbox.png "Product Avatar Image") Dropbox ](https://www.g2.com/products/dropbox/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a4aea6e512d19f5e2149db80788077e9/google-analytics-360.png "Product Avatar Image") GA 360 ](https://www.g2.com/products/google-analytics-360/reviews)[ View all ](https://www.g2.com/products/solarwinds-service-desk/integrations) Screenshots **InvGate Service Management** ![InvGate Service Management screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1210269/SD-Tickets-Agent.png) **SolarWinds Service Desk** ![SolarWinds Service Desk screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1714566/Dashboards.jpg) **Ratings** from reviews Meets Requirements **InvGate Service Management** 8.9 8.917 **SolarWinds Service Desk** 8.6 8.6696 Ease of Use **InvGate Service Management** 9.1 9.117 **SolarWinds Service Desk** 9.0 9.0716 Ease of Setup **InvGate Service Management** 9.0 9.015 **SolarWinds Service Desk** 8.6 8.6574 Ease of Admin **InvGate Service Management** 9.4 9.413 **SolarWinds Service Desk** 8.9 8.9581 Quality of Support **InvGate Service Management** 8.7 8.717 **SolarWinds Service Desk** 8.9 8.9685 Has the product been a good partner in doing business? **InvGate Service Management** 9.1 9.113 **SolarWinds Service Desk** 9.0 9.0561 Product Direction (% positive) **InvGate Service Management** 9.3 9.316 **SolarWinds Service Desk** 9.0 9.0679 **Features** ratings from reviews Service Desk 9.2 13 8.3 490 IT Service Management (ITSM) Tools Not enough data 8.5 143 IT Asset Management Not enough data 8.2 76 Incident Management Not enough data 7.6 109 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 61.1% Mid-Market(51-1000 emp.) 22.2% Enterprise(\> 1000 emp.) 16.7% Small-Business(50 or fewer emp.) 61.1% Mid-Market(51-1000 emp.) 22.2% Enterprise(\> 1000 emp.) 16.7% Small-Business(50 or fewer emp.) 8.3% Mid-Market(51-1000 emp.) 68.2% Enterprise(\> 1000 emp.) 23.6% Small-Business(50 or fewer emp.) 8.3% Mid-Market(51-1000 emp.) 68.2% Enterprise(\> 1000 emp.) 23.6% **Reviewers' Industry** [![InvGate Service Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bda5058c8e07093e5e8d405cbd4e2c1c/invgate-service-management.png "InvGate Service Management")](https://www.g2.com/products/invgate-service-management/reviews) InvGate Service Management Information Technology and Services 50.0% Insurance 11.1% Manufacturing 5.6% Telecommunications 5.6% Security and Investigations 5.6% Other 22.2% [![SolarWinds Service Desk](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-service-desk.svg "SolarWinds Service Desk")](https://www.g2.com/products/solarwinds-service-desk/reviews) SolarWinds Service Desk Information Technology and Services 12.6% Hospital & Health Care 7.5% Higher Education 4.8% Education Management 4.8% Financial Services 4.2% Other 66.2% Alternatives **InvGate Service Management Alternatives** ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") [ Freshservice ](/products/freshservice/reviews) ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management") [ Jira Service Management ](/products/jira-service-management/reviews) ![ManageEngine ServiceDesk Plus](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_37c6d8c3327b87e6ede50091d70592c3/manageengine-servicedesk-plus.jpg "ManageEngine ServiceDesk Plus") [ ManageEngine ](/products/manageengine-servicedesk-plus/reviews) ![ServiceNow IT Service Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-service-management.svg "ServiceNow IT Service Management") [ ServiceNow IT Service... ](/products/servicenow-it-service-management/reviews) **SolarWinds Service Desk Alternatives** ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") [ Freshservice ](/products/freshservice/reviews) ![ServiceNow IT Service Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-service-management.svg "ServiceNow IT Service Management") [ ServiceNow IT Service... ](/products/servicenow-it-service-management/reviews) ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management") [ Jira Service Management ](/products/jira-service-management/reviews) ![ManageEngine ServiceDesk Plus](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_37c6d8c3327b87e6ede50091d70592c3/manageengine-servicedesk-plus.jpg "ManageEngine ServiceDesk Plus") [ ManageEngine ](/products/manageengine-servicedesk-plus/reviews)