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Compare Intermedia Unite and Webex Calling

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At a Glance
Intermedia Unite
Intermedia Unite
Star Rating
(515)4.5 out of 5
Market Segments
Small-Business (66.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plans
Webex Calling
Webex Calling
Star Rating
(609)4.5 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Webex Calling excels in video calls, scoring 9.1, while Intermedia Unite falls slightly behind at 8.6. Reviewers mention that the video quality and stability during calls on Webex are particularly impressive, making it a preferred choice for remote meetings.
  • Reviewers mention that Intermedia Unite shines in call management with a score of 9.1 compared to Webex Calling's 8.9. Users appreciate the intuitive interface for managing calls and the ability to easily transfer calls, which enhances their overall experience.
  • Users on G2 highlight the ease of setup for Intermedia Unite, scoring 9.0, which is higher than Webex Calling's 8.8. Reviewers say that the straightforward installation process and user-friendly onboarding make it a great option for small businesses looking to get started quickly.
  • Reviewers mention that Webex Calling offers superior native VoIP capabilities, scoring 9.3, while Intermedia Unite scores 8.9. Users appreciate the clarity and reliability of calls made through Webex, which is crucial for business communications.
  • Users say that Webex Calling provides a better experience for voicemail to email, scoring 9.2 compared to Intermedia Unite's 9.4. Reviewers mention that the seamless integration of voicemail notifications into their email system helps them stay organized and responsive.
  • G2 users report that Intermedia Unite has a slight edge in automated attendants, scoring 9.2 against Webex Calling's 8.9. Reviewers appreciate the customizable options for automated responses, which help streamline their call handling processes.
Pricing
Entry-Level Pricing
Intermedia Unite
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plans
Webex Calling
Basic Plan
$0
user/mo
Browse all 4 pricing plans
Free Trial
Intermedia Unite
No trial information available
Webex Calling
No trial information available
Ratings
Meets Requirements
8.9
426
9.2
483
Ease of Use
9.0
428
9.2
485
Ease of Setup
9.0
241
8.8
194
Ease of Admin
9.0
233
8.6
90
Quality of Support
8.7
387
8.9
454
Has the product been a good partner in doing business?
9.1
226
8.8
90
Product Direction (% positive)
8.8
415
9.2
473
Features by Category
8.6
287
Not enough data
Collaboration Tools
8.5
253
|
Verified
Not enough data
8.5
41
Not enough data
Feature Not Available
Not enough data
8.8
71
|
Verified
Not enough data
8.5
67
Not enough data
Meeting Coordination
8.5
255
|
Verified
Not enough data
8.6
225
|
Verified
Not enough data
8.6
233
|
Verified
Not enough data
8.7
68
|
Verified
Not enough data
Software Type
7.8
188
|
Verified
Not enough data
8.9
67
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
Not enough data
8.9
27
Platform
Not enough data
8.9
24
Not enough data
8.9
25
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Not enough data
9.0
27
Basic Communication - Cloud PBX
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
8.8
24
Not enough data
9.3
25
Not enough data
9.2
24
Advanced Features - Cloud PBX
Not enough data
8.8
24
Not enough data
8.2
24
Not enough data
8.6
25
Not enough data
8.4
25
9.0
129
8.8
384
Platform Basics - VoIP Providers
9.3
9
8.7
45
9.1
11
8.8
46
8.8
8
8.6
46
7.7
8
8.5
47
9.0
8
8.7
45
8.8
7
8.7
45
Basic Communication
9.6
123
|
Verified
9.3
355
|
Verified
8.6
74
|
Verified
9.1
335
|
Verified
8.7
90
|
Verified
9.0
331
|
Verified
8.4
72
|
Verified
8.9
328
9.1
94
|
Verified
9.1
350
|
Verified
9.5
109
|
Verified
9.0
338
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.3
40
Not enough data
8.6
41
Not enough data
8.5
40
Not enough data
8.5
41
Access
Feature Not Available
9.0
313
Feature Not Available
8.8
310
8.9
76
9.0
309
|
Verified
Advanced Features
9.0
106
|
Verified
8.7
321
9.2
102
|
Verified
8.9
317
9.5
111
|
Verified
9.0
316
8.9
46
8.9
150
Agentic AI - UCaaS Platforms
Not enough data
7.9
7
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.3
7
Extensions
8.8
35
|
Verified
9.2
133
|
Verified
8.9
33
|
Verified
9.3
135
|
Verified
8.6
33
|
Verified
9.3
103
Features
9.4
37
9.2
133
8.7
31
9.1
103
8.7
30
|
Verified
9.1
140
|
Verified
9.1
32
|
Verified
9.4
141
|
Verified
9.0
33
|
Verified
9.4
139
|
Verified
8.3
28
|
Verified
9.0
133
Categories
Categories
Shared Categories
Intermedia Unite
Intermedia Unite
Webex Calling
Webex Calling
Intermedia Unite and Webex Calling are categorized as VoIP Providers and UCaaS Platforms
Unique Categories
Intermedia Unite
Intermedia Unite is categorized as Video Conferencing
Webex Calling
Webex Calling is categorized as Cloud PBX Platforms and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
Intermedia Unite
Intermedia Unite
Small-Business(50 or fewer emp.)
66.5%
Mid-Market(51-1000 emp.)
20.9%
Enterprise(> 1000 emp.)
12.6%
Webex Calling
Webex Calling
Small-Business(50 or fewer emp.)
30.2%
Mid-Market(51-1000 emp.)
41.1%
Enterprise(> 1000 emp.)
28.7%
Reviewers' Industry
Intermedia Unite
Intermedia Unite
Information Technology and Services
11.8%
Hospital & Health Care
5.3%
Marketing and Advertising
5.1%
Financial Services
5.1%
Telecommunications
3.9%
Other
69.0%
Webex Calling
Webex Calling
Information Technology and Services
26.6%
Computer Software
6.1%
Consumer Services
6.0%
Telecommunications
5.5%
Marketing and Advertising
3.8%
Other
52.0%
Alternatives
Intermedia Unite
Intermedia Unite Alternatives
RingEX
RingEX
Add RingEX
Nextiva
Nextiva
Add Nextiva
GoTo Connect
GoTo Connect
Add GoTo Connect
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
Webex Calling
Webex Calling Alternatives
RingEX
RingEX
Add RingEX
3CX
3CX
Add 3CX
Nextiva
Nextiva
Add Nextiva
GoTo Connect
GoTo Connect
Add GoTo Connect
Discussions
Intermedia Unite
Intermedia Unite Discussions
I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?
2 Comments
Dean K.
DK
you can text, but not currently automated with the Unite app.Read more
How can I configure my phones so that they will work during a power outage with alternative power?
2 Comments
Dean K.
DK
you can use a UPS locally or to back up the Switch the phone is plugged into. alternatively you can put the app on your cell and use as a backup to answer...Read more
What is Anymeeting Video Conferencing used for?
2 Comments
Akhileshwar S.
AS
It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,...Read more
Webex Calling
Webex Calling Discussions
What are the benefits of Cisco Cloud Calling?
2 Comments
Verified User
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
Sangeetha D.
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more