# Intermedia Unite vs Vonage Business Communications Comparison | | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | | **Total Reviews** | 521 | 503 | | **Largest Market Segment** | Small-Business (66.7% of reviews) | Small-Business (60.3% of reviews) | | **Entry Level Price** | $22.99 1 User Per Month | No pricing available | --- ## Top Pros & Cons ### Intermedia Unite Pros: - Customer Support (14 reviews) - Ease of Use (14 reviews) Cons: - Internet Dependency (3 reviews) - Admin Control (2 reviews) ### Vonage Business Communications Pros: - Ease of Use (20 reviews) - Calling Features (9 reviews) Cons: - Texting Limitations (8 reviews) - Customer Service (4 reviews) --- ## Ratings Comparison | Rating | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Meets Requirements** | 8.9 (430 reviews) | 9.0 (404 reviews) | | **Ease of Use** | 9.0 (432 reviews) | 8.9 (409 reviews) | | **Ease of Setup** | 9.0 (246 reviews) | 8.7 (230 reviews) | | **Ease of Admin** | 9.0 (238 reviews) | 8.8 (188 reviews) | | **Quality of Support** | 8.7 (391 reviews) | 8.7 (392 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (231 reviews) | 8.9 (188 reviews) | | **Product Direction (% positive)** | 8.8 (419 reviews) | 8.4 (399 reviews) | --- ## Pricing ### Intermedia Unite #### Entry-Level Pricing Plan: Unite For Teams Pro Price: $22.99 1 User Per Month Description: An integrated, single-app solution built for businesses that use Microsoft Teams for collaboration and need a phone system with advanced communication features. Key Features: - Azure AD Single Sign-on - Basic PBX - Contact Sync [Browse all 4 editions](https://www.g2.com/products/intermedia-unite/pricing) #### Free Trial No ### Vonage Business Communications #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Video Conferencing | Product | Score | Reviews | |---|---|---| | **Intermedia Unite** | 8.6/10 | 288 | | **Vonage Business Communications** | N/A | N/A | #### Collaboration Tools | Feature | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Screen Sharing** | 8.5 (253 reviews) ✓ Verified | Not enough data | | **Presentations** | 8.6 (42 reviews) | Not enough data | | **Whiteboarding** | Feature Not Available | Not enough data | | **Live Chat** | 8.8 (72 reviews) ✓ Verified | Not enough data | | **Hand Raising** | 8.5 (68 reviews) | Not enough data | #### Meeting Coordination | Feature | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Scheduling** | 8.5 (256 reviews) ✓ Verified | Not enough data | | **Recording** | 8.6 (226 reviews) ✓ Verified | Not enough data | | **Participant Permissions** | 8.6 (233 reviews) ✓ Verified | Not enough data | | **One-Click Join** | 8.7 (69 reviews) ✓ Verified | Not enough data | #### Software Type | Feature | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Mobile** | 7.8 (189 reviews) ✓ Verified | Not enough data | | **Browser Application** | 8.9 (68 reviews) ✓ Verified | Not enough data | | **Desktop Application** | 8.8 (68 reviews) ✓ Verified | Not enough data | #### Agentic AI - Video Conferencing | Feature | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Cloud PBX Platforms | Product | Score | Reviews | |---|---|---| | **Intermedia Unite** | N/A | N/A | | **Vonage Business Communications** | 8.7/10 | 12 | #### Basic Communication - Cloud PBX | Feature | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Call Management** | Not enough data | 9.3 (10 reviews) | | **Communication Management** | Not enough data | 8.8 (10 reviews) | | **Scalability** | Not enough data | 8.3 (10 reviews) | | **Integrations** | Not enough data | 7.8 (9 reviews) | | **Mobile Accessibility** | Not enough data | 9.0 (10 reviews) | | **Accessibility** | Not enough data | 9.3 (10 reviews) | #### Advanced Features - Cloud PBX | Feature | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Security and Compliance** | Not enough data | 8.7 (9 reviews) | | **Analytics and Reporting** | Not enough data | 8.3 (9 reviews) | | **Support and Reliability** | Not enough data | 8.7 (10 reviews) | | **Automated attendant** | Not enough data | 8.9 (9 reviews) | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **Intermedia Unite** | 8.9/10 | 131 | | **Vonage Business Communications** | 8.6/10 | 337 | #### Platform Basics - VoIP Providers | Feature | Intermedia Unite | Vonage Business Communications | |---|---|---| | **PBX systems, VoIP Softphone** | 9.3 (10 reviews) | 8.8 (13 reviews) | | **Call Management** | 9.1 (11 reviews) | 8.5 (17 reviews) | | **Network monitoring** | 8.9 (9 reviews) | 9.0 (13 reviews) | | **Integrations** | 8.0 (9 reviews) | 8.7 (15 reviews) | | **Virtual PBX** | 9.0 (8 reviews) | 7.9 (13 reviews) | | **SIP trunking services** | 8.8 (7 reviews) | 7.8 (13 reviews) | #### Basic Communication | Feature | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Phone Calls** | 9.6 (124 reviews) ✓ Verified | 9.3 (308 reviews) ✓ Verified | | **Video Calls** | 8.6 (74 reviews) ✓ Verified | 8.3 (154 reviews) ✓ Verified | | **Instant Messaging** | 8.7 (90 reviews) ✓ Verified | 8.9 (218 reviews) ✓ Verified | | **Screen Sharing** | 8.4 (72 reviews) ✓ Verified | 8.5 (139 reviews) ✓ Verified | | **Conference Calls** | 9.1 (94 reviews) ✓ Verified | 9.1 (222 reviews) ✓ Verified | | **Desk-to-Desk Calls** | 9.5 (110 reviews) ✓ Verified | 9.3 (257 reviews) ✓ Verified | #### Agentic AI - VoIP Providers | Feature | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.0 (9 reviews) | | **Cross-system Integration** | Not enough data | 8.5 (9 reviews) | | **Adaptive Learning** | Not enough data | 7.4 (9 reviews) | | **Proactive Assistance** | Not enough data | 7.6 (9 reviews) | #### Access | Feature | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Software Pairing** | 8.2 (26 reviews) | 8.8 (173 reviews) | | **Browser Extension** | 8.8 (26 reviews) | 8.8 (183 reviews) ✓ Verified | | **Individual Download** | 8.9 (76 reviews) | 8.9 (205 reviews) ✓ Verified | #### Advanced Features | Feature | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Hold Music** | 9.0 (106 reviews) ✓ Verified | 8.6 (220 reviews) ✓ Verified | | **Automated Attendants** | 9.2 (102 reviews) ✓ Verified | 8.9 (235 reviews) | | **VOiP Number** | 9.5 (112 reviews) ✓ Verified | 9.3 (263 reviews) ✓ Verified | ### UCaaS Platforms | Product | Score | Reviews | |---|---|---| | **Intermedia Unite** | 8.9/10 | 49 | | **Vonage Business Communications** | 8.8/10 | 55 | #### Agentic AI - UCaaS Platforms | Feature | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | #### Extensions | Feature | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Tenancy Flexibility** | 8.8 (35 reviews) ✓ Verified | 8.6 (30 reviews) | | **Native VoIP** | 9.0 (34 reviews) ✓ Verified | 8.9 (32 reviews) ✓ Verified | | **CCaaS Option** | 8.6 (33 reviews) ✓ Verified | 9.0 (23 reviews) ✓ Verified | #### Features | Feature | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Voicemail to Email** | 9.4 (37 reviews) | 9.2 (38 reviews) ✓ Verified | | **Voicemail to SMS** | 8.7 (31 reviews) | Feature Not Available | | **File Sharing** | 8.7 (30 reviews) ✓ Verified | 8.0 (29 reviews) ✓ Verified | | **Voice Conferencing** | 9.1 (33 reviews) ✓ Verified | 9.0 (29 reviews) ✓ Verified | | **Video Conferencing** | 9.0 (34 reviews) ✓ Verified | 8.6 (23 reviews) ✓ Verified | | **Conference Transcripts** | 8.3 (28 reviews) ✓ Verified | Feature Not Available | --- ## Categories **Shared Categories (2):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Unique to Intermedia Unite (1):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) **Unique to Vonage Business Communications (1):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms) --- ## Reviewer Demographics ### By Company Size | Segment | Intermedia Unite | Vonage Business Communications | |---|---|---| | **Small-Business** | 66.7% | 60.3% | | **Mid-Market** | 20.9% | 33.0% | | **Enterprise** | 12.4% | 6.8% | ### By Industry #### Intermedia Unite - **Information Technology and Services:** 11.7% - **Hospital & Health Care:** 5.4% - **Financial Services:** 5.0% - **Marketing and Advertising:** 5.0% - **Telecommunications:** 3.8% - **Real Estate:** 3.8% - **Insurance:** 2.8% - **Computer Software:** 2.6% - **Non-Profit Organization Management:** 2.6% - **Construction:** 2.4% - **Other:** 54.7% #### Vonage Business Communications - **Staffing and Recruiting:** 11.7% - **Information Technology and Services:** 7.6% - **Insurance:** 7.0% - **Financial Services:** 4.4% - **Real Estate:** 4.2% - **Computer Software:** 3.8% - **Facilities Services:** 3.4% - **Law Practice:** 3.2% - **Health, Wellness and Fitness:** 3.2% - **Transportation/Trucking/Railroad:** 2.8% - **Other:** 48.7% --- ## Alternatives ### Alternatives to Intermedia Unite - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3590 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56520 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19194 reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3394 reviews) - [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (354 reviews) ### Alternatives to Vonage Business Communications - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3590 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56520 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3394 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1628 reviews) --- ## Top Discussions ### Intermedia Unite - Title: [What is Anymeeting Video Conferencing used for?](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) — 2 comments, 1 upvote > **Top comment:** "It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,..." - Title: [I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?](https://www.g2.com/discussions/i-would-love-to-text-my-clients-4k-plus-a-happy-birthday-text-can-this-be-automated) — 2 comments, 1 upvote > **Top comment:** "At this time, I'm not aware of a way to send automated text messages to multiple addresses from within the Intermedia Unite application. This is based on my..." - Title: [How can I configure my phones so that they will work during a power outage with alternative power?](https://www.g2.com/discussions/how-can-i-configure-my-phones-so-that-they-will-work-during-a-power-outage-with-alternative-power) — 2 comments, 1 upvote > **Top comment:** "maybe with solar charger? " - Title: [What is Intermedia Unite used for?](https://www.g2.com/discussions/what-is-intermedia-unite-used-for) — 1 comment > **Top comment:** "Phone Service is what we use it for, but they, also, have many other services including a Meeting program." - Title: [What is the most used video conferencing software?](https://www.g2.com/discussions/what-is-the-most-used-video-conferencing-software) — 1 comment, 1 upvote > **Top comment:** "Microsoft Teams and Cisco Webex" ### Vonage Business Communications - Title: [What is Vonage Business Communications used for?](https://www.g2.com/discussions/vonage-business-communications-what-is-vonage-business-communications-used-for) — 2 comments > **Top comment:** "Vonage provide VOIP services." - Title: [When will I be able to attach documents and pictures to SMS?](https://www.g2.com/discussions/34448-when-will-i-be-able-to-attach-documents-and-pictures-to-sms) — 2 comments, 1 upvote > **Top comment:** "MMS (pictures) is now available. Unsure on sending docs via SMS." - Title: [What is Vonage Business Communications used for?](https://www.g2.com/discussions/what-is-vonage-business-communications-used-for) — 1 comment > **Top comment:** "VOIP" - Title: [the](https://www.g2.com/discussions/35935-the) — 1 comment, 1 upvote > **Top comment:** "hey" - Title: [i would like to use as personal at home contact : ???](https://www.g2.com/discussions/31974-i-would-like-to-use-as-personal-at-home-contact) — 1 comment, 1 upvote > **Top comment:** "Thank you for your interest in Vonage Business services. Please visit our website at https://www.vonage.com/business/contact/ for more information. If you..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/intermedia-unite-vs-vonage-business-communications)