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Compare Intermedia Unite and Twilio Elastic SIP Trunking 
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At a Glance
Market Segments
Small-Business (66.5% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
No pricing available
Intermedia Unite
Star Rating
(515)4.5 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plansTwilio Elastic SIP Trunking
Star Rating
(10)4.3 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Twilio Elastic SIP TrunkingSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Intermedia Unite excels in ease of use with a score of 9.2, making it a preferred choice for small businesses looking for a straightforward communication solution, while Twilio Elastic SIP Trunking, with a score of 8.1, is noted for its complexity in setup and administration.
- Reviewers mention that Intermedia Unite's collaboration tools, such as screen sharing (8.4) and live chat (8.5), are highly rated, providing a seamless experience for team interactions, whereas Twilio Elastic SIP Trunking lacks dedicated collaboration features, focusing more on telephony capabilities.
- G2 users highlight Intermedia Unite's strong performance in basic communication features, particularly phone calls (9.6) and conference calls (9.1), which are essential for daily operations, while Twilio Elastic SIP Trunking is primarily recognized for its robust SIP trunking capabilities but does not offer the same level of integrated communication tools.
- Users on G2 report that Intermedia Unite's advanced features, such as automated attendants (9.3) and voicemail to email (9.4), significantly enhance user experience, making it easier to manage communications, while Twilio Elastic SIP Trunking is more focused on providing flexible telephony solutions without these additional features.
- Reviewers say that Intermedia Unite's meeting coordination features, including scheduling (8.8) and recording (8.9), are user-friendly and effective for managing virtual meetings, contrasting with Twilio Elastic SIP Trunking, which does not prioritize these functionalities.
- Users report that Intermedia Unite's overall support quality (8.9) is a strong point, with many praising the responsiveness and helpfulness of the support team, while Twilio Elastic SIP Trunking's support (8.1) has received mixed reviews, indicating room for improvement in customer service.
Pricing
Entry-Level Pricing
Intermedia Unite
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
- Unlimited Calling
- Intermedia Unite Desktop and Mobile Apps
- Team Chat and Business SMS
Twilio Elastic SIP Trunking
No pricing availableFree Trial
Intermedia Unite
No trial information availableTwilio Elastic SIP Trunking
No trial information availableRatings
Meets Requirements
8.9
426
9.3
9
Ease of Use
9.0
428
8.1
9
Ease of Setup
9.0
241
6.7
6
Ease of Admin
9.0
233
8.3
6
Quality of Support
8.7
387
8.1
7
Has the product been a good partner in doing business?
9.1
226
8.1
6
Product Direction (% positive)
8.8
415
8.5
8
Features by Category
Collaboration Tools
8.5
253
|
Verified
Not enough data
8.5
41
Not enough data
Feature Not Available
Not enough data
8.8
71
|
Verified
Not enough data
8.5
67
Not enough data
Meeting Coordination
8.5
255
|
Verified
Not enough data
8.6
225
|
Verified
Not enough data
8.6
233
|
Verified
Not enough data
8.7
68
|
Verified
Not enough data
Software Type
7.8
188
|
Verified
Not enough data
8.9
67
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
9.3
9
Not enough data
9.1
11
Not enough data
8.8
8
Not enough data
7.7
8
Not enough data
9.0
8
Not enough data
8.8
7
Not enough data
Basic Communication
9.6
123
|
Verified
Not enough data
8.6
74
|
Verified
Not enough data
8.7
90
|
Verified
Not enough data
8.4
72
|
Verified
Not enough data
9.1
94
|
Verified
Not enough data
9.5
109
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
76
Not enough data
Advanced Features
9.0
106
|
Verified
Not enough data
9.2
102
|
Verified
Not enough data
9.5
111
|
Verified
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
35
|
Verified
Not enough data
8.9
33
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
Features
9.4
37
Not enough data
8.7
31
Not enough data
8.7
30
|
Verified
Not enough data
9.1
32
|
Verified
Not enough data
9.0
33
|
Verified
Not enough data
8.3
28
|
Verified
Not enough data
Categories
Categories
Shared Categories
Intermedia Unite and Twilio Elastic SIP Trunking are categorized as VoIP Providers
Unique Categories
Intermedia Unite is categorized as Video Conferencing and UCaaS Platforms
Twilio Elastic SIP Trunking is categorized as Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
Intermedia Unite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio Elastic SIP Trunking
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.8%
Hospital & Health Care
5.3%
Marketing and Advertising
5.1%
Financial Services
5.1%
Telecommunications
3.9%
Other
69.0%
Hospital & Health Care
20.0%
Oil & Energy
10.0%
Legal Services
10.0%
Insurance
10.0%
Information Technology and Services
10.0%
Other
40.0%
Discussions
How can I configure my phones so that they will work during a power outage with alternative power?
2 Comments
DK
you can use a UPS locally or to back up the Switch the phone is plugged into.
alternatively you can put the app on your cell and use as a backup to answer...Read more
I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?
2 Comments
DK
you can text, but not currently automated with the Unite app.Read more
What is Anymeeting Video Conferencing used for?
2 Comments
AS
It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,...Read more
What does Twilio Elastic Sip Trunking do?
1 Comment
OH
Lets you connect your PBX phone system to the phone service.Read more
Twilio Elastic SIP Trunking has no more discussions with answers
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