# Intermedia Unite vs Sangoma Unified Communications Platform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Intermedia Unite excels in overall user satisfaction, reflected in its higher G2 Score compared to Sangoma Unified Communications Platform. Users appreciate the seamless integration of HD video, audio, and screen sharing, making it a robust choice for collaboration.
- **Users say** that Sangoma Unified Communications Platform offers a comprehensive solution for business communication, allowing teams to connect effortlessly through various channels. Reviewers highlight its ability to manage calls, video meetings, and messaging from a single platform, which enhances productivity.
- **According to verified reviews** , Intermedia Unite's call quality is consistently praised, with users noting the effectiveness of its desktop and smartphone apps. This flexibility allows IT administrators to manage calls from anywhere, which is a significant advantage for remote work environments.
- **Reviewers mention** that while Sangoma Unified Communications Platform provides a smooth user experience, it faces challenges in setup and configuration compared to Intermedia Unite. Users have noted that the onboarding process can be less intuitive, which may impact new users' initial experience.
- **G2 reviewers highlight** that both platforms offer strong support, but Intermedia Unite stands out with its higher ratings in ease of use and administration. Users appreciate the straightforward interface and the ability to host webinars and meetings with minimal hassle.
- **Users report** that Sangoma Unified Communications Platform is particularly beneficial for small businesses, as it combines various communication tools effectively. However, Intermedia Unite's broader feature set and higher satisfaction ratings make it a compelling option for businesses looking for a more comprehensive UCaaS solution.



| | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 521 | 252 | 
| **Largest Market Segment** | Small-Business (66.7% of reviews) | Small-Business (50.6% of reviews) | 
| **Entry Level Price** | $22.99 1 User Per Month | Starting at $17.99 1 User per month | 

---
## Top Pros & Cons

### Intermedia Unite

Pros:
- Customer Support (14 reviews)
- Ease of Use (14 reviews)

Cons:
- Internet Dependency (3 reviews)
- Admin Control (2 reviews)

### Sangoma Unified Communications Platform

Pros:
- Ease of Use (8 reviews)
- Business Tools (4 reviews)

Cons:
- Complex Processes (3 reviews)
- Difficult Settings Management (2 reviews)

---
## Ratings Comparison
| Rating | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
  | **Meets Requirements** | 8.9 (430 reviews) | 9.0 (229 reviews) | 
  | **Ease of Use** | 9.0 (432 reviews) | 8.5 (230 reviews) | 
  | **Ease of Setup** | 9.0 (246 reviews) | 8.1 (192 reviews) | 
  | **Ease of Admin** | 9.0 (238 reviews) | 8.6 (195 reviews) | 
  | **Quality of Support** | 8.7 (391 reviews) | 8.7 (222 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (231 reviews) | 8.8 (191 reviews) | 
  | **Product Direction (% positive)** | 8.8 (419 reviews) | 7.6 (231 reviews) | 

---
## Pricing

### Intermedia Unite

#### Entry-Level Pricing

Plan: Unite For Teams Pro

Price: $22.99 1 User Per Month

Description: An integrated, single-app solution built for businesses that use Microsoft Teams for collaboration and need a phone system with advanced communication features.

Key Features:
- Azure AD Single Sign-on
- Basic PBX
- Contact Sync

[Browse all 4 editions](https://www.g2.com/products/intermedia-unite/pricing)

#### Free Trial

No

### Sangoma Unified Communications Platform

#### Entry-Level Pricing

Plan: Cloud

Price: Starting at $17.99 1 User per month

Description: Sangoma UC Cloud is purpose-built for businesses with limited IT resources that need a fast, reliable, and fully supported communications solution. With white-glove onboarding and 24/7 support, you’ll be up and running quickly—and backed for the long term. 

Every user gets a complete collaboration suite with voice, video, and chat, accessible on browser, desktop, and mobile. Our intuitive interface makes managing users and routing calls simple, while the platform scales effortlessly as your business grows. Flexible cloud pricing—including volume discounts of up to 33%—keeps costs aligned with your clients’ needs. 

*Pricing based on 5-year commitment

Key Features:
- DID, Unlimited Calling, SMS, e911 
- Ring groups, IVR auto attendants, call parking, forwarding, transferring, and more
- Integrated fully-featured softphone, AI call and meeting summaries, unlimited one-to-one messaging, visual voicemail, and more

[Browse all 3 editions](https://www.g2.com/products/sangoma-unified-communications-platform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Intermedia Unite** | 8.6/10 | 288 |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Collaboration Tools

| Feature | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
| **Screen Sharing** | 8.5 (253 reviews) ✓ Verified | Not enough data | 
| **Presentations** | 8.6 (42 reviews) | Not enough data | 
| **Whiteboarding** | Feature Not Available | Not enough data | 
| **Live Chat** | 8.8 (72 reviews) ✓ Verified | Not enough data | 
| **Hand Raising** | 8.5 (68 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
| **Scheduling** | 8.5 (256 reviews) ✓ Verified | Not enough data | 
| **Recording** | 8.6 (226 reviews) ✓ Verified | Not enough data | 
| **Participant Permissions** | 8.6 (233 reviews) ✓ Verified | Not enough data | 
| **One-Click Join** | 8.7 (69 reviews) ✓ Verified | Not enough data | 

#### Software Type

| Feature | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
| **Mobile** | 7.8 (189 reviews) ✓ Verified | Not enough data | 
| **Browser Application** | 8.9 (68 reviews) ✓ Verified | Not enough data | 
| **Desktop Application** | 8.8 (68 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Intermedia Unite** | 8.9/10 | 131 |
| **Sangoma Unified Communications Platform** | 8.5/10 | 206 |

#### Platform Basics - VoIP Providers

| Feature | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 9.3 (10 reviews) | Not enough data | 
| **Call Management** | 9.1 (11 reviews) | Not enough data | 
| **Network monitoring** | 8.9 (9 reviews) | Not enough data | 
| **Integrations** | 8.0 (9 reviews) | Not enough data | 
| **Virtual PBX** | 9.0 (8 reviews) | Not enough data | 
| **SIP trunking services** | 8.8 (7 reviews) | Not enough data | 

#### Basic Communication

| Feature | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
| **Phone Calls** | 9.6 (124 reviews) ✓ Verified | 9.3 (191 reviews) ✓ Verified | 
| **Video Calls** | 8.6 (74 reviews) ✓ Verified | 8.3 (26 reviews) ✓ Verified | 
| **Instant Messaging** | 8.7 (90 reviews) ✓ Verified | 7.6 (49 reviews) ✓ Verified | 
| **Screen Sharing** | 8.4 (72 reviews) ✓ Verified | 7.6 (23 reviews) ✓ Verified | 
| **Conference Calls** | 9.1 (94 reviews) ✓ Verified | 8.9 (158 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 9.5 (110 reviews) ✓ Verified | 9.5 (181 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 

#### Access

| Feature | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
| **Software Pairing** | 8.2 (26 reviews) | 7.9 (72 reviews) ✓ Verified | 
| **Browser Extension** | 8.8 (26 reviews) | 8.2 (102 reviews) ✓ Verified | 
| **Individual Download** | 8.9 (76 reviews) | 8.3 (64 reviews) | 

#### Advanced Features

| Feature | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
| **Hold Music** | 9.0 (106 reviews) ✓ Verified | 8.5 (180 reviews) ✓ Verified | 
| **Automated Attendants** | 9.2 (102 reviews) ✓ Verified | 8.8 (150 reviews) ✓ Verified | 
| **VOiP Number** | 9.5 (112 reviews) ✓ Verified | 9.1 (142 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Intermedia Unite** | 8.9/10 | 49 |
| **Sangoma Unified Communications Platform** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
| **Tenancy Flexibility** | 8.8 (35 reviews) ✓ Verified | Not enough data | 
| **Native VoIP** | 9.0 (34 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 8.6 (33 reviews) ✓ Verified | Not enough data | 

#### Features

| Feature | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
| **Voicemail to Email** | 9.4 (37 reviews) | Not enough data | 
| **Voicemail to SMS** | 8.7 (31 reviews) | Not enough data | 
| **File Sharing** | 8.7 (30 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 9.1 (33 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 9.0 (34 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | 8.3 (28 reviews) ✓ Verified | Not enough data | 

---
## Categories
**Shared Categories (2):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Unique to Intermedia Unite (1):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)



---
## Reviewer Demographics

### By Company Size

| Segment | Intermedia Unite | Sangoma Unified Communications Platform | 
|---|---|---|
| **Small-Business** | 66.7% | 50.6% | 
| **Mid-Market** | 20.9% | 47.7% | 
| **Enterprise** | 12.4% | 1.7% | 

### By Industry

#### Intermedia Unite

- **Information Technology and Services:** 11.7%
- **Hospital & Health Care:** 5.4%
- **Financial Services:** 5.0%
- **Marketing and Advertising:** 5.0%
- **Telecommunications:** 3.8%
- **Real Estate:** 3.8%
- **Insurance:** 2.8%
- **Computer Software:** 2.6%
- **Non-Profit Organization Management:** 2.6%
- **Construction:** 2.4%
- **Other:** 54.7%

#### Sangoma Unified Communications Platform

- **Hospital & Health Care:** 7.5%
- **Health, Wellness and Fitness:** 5.0%
- **Financial Services:** 5.0%
- **Non-Profit Organization Management:** 4.6%
- **Insurance:** 4.6%
- **Information Technology and Services:** 3.8%
- **Computer Software:** 3.8%
- **Retail:** 3.8%
- **Wholesale:** 3.3%
- **Construction:** 3.3%
- **Other:** 55.2%

---
## Alternatives

### Alternatives to Intermedia Unite

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3590 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56519 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (503 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19192 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3394 reviews)

### Alternatives to Sangoma Unified Communications Platform

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (503 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3590 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1628 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (634 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3394 reviews)

---
## Top Discussions

### Intermedia Unite

- Title: [What is Anymeeting Video Conferencing used for?](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,..."
- Title: [I would love to text my clients (4k plus) a Happy Birthday text.  Can this be automated?](https://www.g2.com/discussions/i-would-love-to-text-my-clients-4k-plus-a-happy-birthday-text-can-this-be-automated) — 2 comments, 1 upvote
  > **Top comment:** "At this time, I'm not aware of a way to send automated text messages to multiple addresses from within the Intermedia Unite application.
This is based on my..."
- Title: [How can I configure my phones so that they will work during a power outage with alternative power?](https://www.g2.com/discussions/how-can-i-configure-my-phones-so-that-they-will-work-during-a-power-outage-with-alternative-power) — 2 comments, 1 upvote
  > **Top comment:** "maybe with solar charger? "
- Title: [What is Intermedia Unite used for?](https://www.g2.com/discussions/what-is-intermedia-unite-used-for) — 1 comment
  > **Top comment:** "Phone Service is what we use it for, but they, also, have many other services including a Meeting program."
- Title: [What is the most used video conferencing software?](https://www.g2.com/discussions/what-is-the-most-used-video-conferencing-software) — 1 comment, 1 upvote
  > **Top comment:** "Microsoft Teams and Cisco Webex"

### Sangoma Unified Communications Platform

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/intermedia-unite-vs-sangoma-unified-communications-platform)