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Compare Intermedia Unite and Ooma Office 
Featured Products
At a Glance
Market Segments
Small-Business (66.5% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
$19.95 1 User Per Month
Intermedia Unite
Star Rating
(515)4.5 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plansOoma Office
Star Rating
(131)4.6 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19.95 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Ooma Office excels in user experience, with many praising its intuitive interface and ease of use. Users specifically highlight the seamless setup process and the convenience of accessing the service through desktop, web, or mobile apps.
- Users say that Intermedia Unite offers superior call quality, which is a significant advantage for businesses relying on clear communication. Reviewers appreciate the robust features for hosting meetings, including HD video and screen sharing, making it a strong choice for collaboration.
- According to verified reviews, Ooma Office stands out for its quality of support, with users noting the helpfulness of the virtual receptionist feature and its easy programming. This level of support can be crucial for small businesses looking to streamline their operations.
- Reviewers mention that while Intermedia Unite provides a comprehensive suite of collaboration tools, some users find it slightly more complex to navigate compared to Ooma Office. This could impact day-to-day usability for teams that prioritize simplicity.
- G2 reviewers highlight that Ooma Office is particularly well-suited for small businesses, as evidenced by its 100% review representation from this segment. This focus allows it to cater specifically to the needs of smaller teams, enhancing its appeal in that market.
- Users report that Intermedia Unite's additional features, such as its online webinar tool, offer high-quality audio and video, making it a strong contender for businesses that require advanced meeting capabilities. However, the higher entry-level price may be a consideration for budget-conscious users.
Pricing
Entry-Level Pricing
Intermedia Unite
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
- Unlimited Calling
- Intermedia Unite Desktop and Mobile Apps
- Team Chat and Business SMS
Ooma Office
Ooma Office
$19.95
1 User Per Month
No Contracts. Includes 35+ business features and Unlimited calling in U.S., Canada, Mexico and Puerto Rico.
- Virtual Receptionist- Automate how you manage incoming calls and play custom messages
- Ooma Office Mobile App with SMS Messaging
- Ring Groups/Multi Extension Dialing
Free Trial
Intermedia Unite
No trial information availableOoma Office
Free Trial is available
Ratings
Meets Requirements
8.9
426
9.1
104
Ease of Use
9.0
428
9.0
105
Ease of Setup
9.0
241
9.1
96
Ease of Admin
9.0
233
9.0
79
Quality of Support
8.7
387
9.1
103
Has the product been a good partner in doing business?
9.1
226
9.1
78
Product Direction (% positive)
8.8
415
9.0
96
Features by Category
Collaboration Tools
8.5
253
|
Verified
Not enough data
8.5
41
Not enough data
Feature Not Available
Not enough data
8.8
71
|
Verified
Not enough data
8.5
67
Not enough data
Meeting Coordination
8.5
255
|
Verified
Not enough data
8.6
225
|
Verified
Not enough data
8.6
233
|
Verified
Not enough data
8.7
68
|
Verified
Not enough data
Software Type
7.8
188
|
Verified
Not enough data
8.9
67
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
9.3
9
Not enough data
9.1
11
Not enough data
8.8
8
Not enough data
7.7
8
Not enough data
9.0
8
Not enough data
8.8
7
Not enough data
Basic Communication
9.6
123
|
Verified
9.2
88
8.6
74
|
Verified
7.4
39
8.7
90
|
Verified
Feature Not Available
8.4
72
|
Verified
6.8
40
9.1
94
|
Verified
8.5
56
9.5
109
|
Verified
8.9
64
Agentic AI - VoIP Providers
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access
Feature Not Available
7.7
42
Feature Not Available
7.6
40
8.9
76
8.6
52
Advanced Features
9.0
106
|
Verified
8.7
63
9.2
102
|
Verified
8.9
79
9.5
111
|
Verified
9.4
79
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
35
|
Verified
Not enough data
8.9
33
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
Features
9.4
37
Not enough data
8.7
31
Not enough data
8.7
30
|
Verified
Not enough data
9.1
32
|
Verified
Not enough data
9.0
33
|
Verified
Not enough data
8.3
28
|
Verified
Not enough data
Categories
Categories
Shared Categories
Intermedia Unite and Ooma Office are categorized as VoIP Providers
Unique Categories
Intermedia Unite is categorized as Video Conferencing and UCaaS Platforms
Ooma Office has no unique categories
Reviews
Reviewers' Company Size
Intermedia Unite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ooma Office
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.8%
Hospital & Health Care
5.3%
Marketing and Advertising
5.1%
Financial Services
5.1%
Telecommunications
3.9%
Other
69.0%
Insurance
11.9%
Construction
6.3%
Legal Services
5.6%
Non-Profit Organization Management
4.0%
Financial Services
4.0%
Other
68.3%
Discussions
How can I configure my phones so that they will work during a power outage with alternative power?
2 Comments
DK
you can use a UPS locally or to back up the Switch the phone is plugged into.
alternatively you can put the app on your cell and use as a backup to answer...Read more
I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?
2 Comments
DK
you can text, but not currently automated with the Unite app.Read more
What is Anymeeting Video Conferencing used for?
2 Comments
AS
It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,...Read more
Ooma Office has no discussions with answers
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