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Compare Intermedia Unite and Microsoft Teams 
At a Glance
Market Segments
Small-Business (66.5% of reviews)
Enterprise (40.3% of reviews)
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
$4.80 1 User Per Month
Intermedia Unite
Star Rating
(515)4.5 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plansMicrosoft Teams
Star Rating
(17,577)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Intermedia Unite. Users appreciate the platform's ability to integrate chat, video calls, and file sharing all in one place, making collaboration seamless.
- Users say that Microsoft Teams offers a more robust experience for larger organizations, with a majority of its reviews coming from enterprise users. This is reflected in the platform's comprehensive features that cater to complex workflows, such as easy scheduling and high-quality screen sharing.
- Reviewers mention that while Intermedia Unite has a slightly higher star rating, it has far fewer reviews, which may limit the reliability of its feedback. Users do commend its call quality and mobile app functionality, noting that it allows IT administrators to manage calls effectively from anywhere.
- According to verified reviews, Microsoft Teams shines in its ease of use and setup, with many users highlighting the intuitive onboarding process. This is particularly beneficial for teams looking to quickly adopt a new communication tool without extensive training.
- G2 reviewers highlight that Intermedia Unite's strength lies in its mobile capabilities, with users praising the app for enabling calls from their desk phone while on the go. However, Microsoft Teams users also appreciate its mobile functionality, though they note it could be improved.
- Users report that Microsoft Teams provides a more comprehensive suite of collaboration tools, including features like transcripts and calendar integration, which enhance productivity. In contrast, while Intermedia Unite offers solid video conferencing tools, it may not match the all-in-one experience that Teams provides.
Pricing
Entry-Level Pricing
Intermedia Unite
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
- Unlimited Calling
- Intermedia Unite Desktop and Mobile Apps
- Team Chat and Business SMS
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Free Trial
Intermedia Unite
No trial information availableMicrosoft Teams
No trial information availableRatings
Meets Requirements
8.9
426
8.9
13,067
Ease of Use
9.0
428
8.8
13,240
Ease of Setup
9.0
241
9.0
3,687
Ease of Admin
9.0
233
8.6
2,033
Quality of Support
8.7
387
8.6
10,515
Has the product been a good partner in doing business?
9.1
226
8.8
2,007
Product Direction (% positive)
8.8
415
8.6
12,497
Features by Category
Business Instant Messaging
Not enough data
8.9
8736
Not enough data
8.7
8992
Not enough data
8.4
8363
Business Instant Messaging
Not enough data
9.0
8286
Not enough data
8.9
8223
Business Instant Messaging
Not enough data
8.8
8029
Not enough data
8.8
8257
Not enough data
8.7
7242
Generative AI - Business Instant Messaging
Not enough data
8.2
984
AI - Business Instant Messaging
Not enough data
8.0
964
Not enough data
8.3
962
Not enough data
7.9
952
Not enough data
8.0
951
Agentic AI - Business Instant Messaging
Not enough data
7.9
555
Not enough data
8.0
550
Collaboration Tools
8.5
253
|
Verified
9.0
7809
|
Verified
8.5
41
9.1
5575
|
Verified
Feature Not Available
Feature Not Available
8.8
71
|
Verified
9.2
5755
|
Verified
8.5
67
Feature Not Available
Meeting Coordination
8.5
255
|
Verified
9.0
7364
|
Verified
8.6
225
|
Verified
8.9
6827
|
Verified
8.6
233
|
Verified
8.8
7073
|
Verified
8.7
68
|
Verified
8.9
5540
|
Verified
Software Type
7.8
188
|
Verified
8.8
7135
|
Verified
8.9
67
|
Verified
8.7
5228
|
Verified
8.8
68
|
Verified
9.1
5775
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
643
Not enough data
7.8
638
Not enough data
7.8
636
Platform Basics - VoIP Providers
9.3
9
Not enough data
9.1
11
Not enough data
8.8
8
Not enough data
7.7
8
Not enough data
9.0
8
Not enough data
8.8
7
Not enough data
Basic Communication
9.6
123
|
Verified
Not enough data
8.6
74
|
Verified
Not enough data
8.7
90
|
Verified
Not enough data
8.4
72
|
Verified
Not enough data
9.1
94
|
Verified
Not enough data
9.5
109
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
76
Not enough data
Advanced Features
9.0
106
|
Verified
Not enough data
9.2
102
|
Verified
Not enough data
9.5
111
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
35
|
Verified
Not enough data
8.9
33
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
Features
9.4
37
Not enough data
8.7
31
Not enough data
8.7
30
|
Verified
Not enough data
9.1
32
|
Verified
Not enough data
9.0
33
|
Verified
Not enough data
8.3
28
|
Verified
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.5
107
Not enough data
8.7
111
Automatic Transcription - AI Note-taking Software
Not enough data
8.6
111
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.6
108
Language & Accent Support - AI Note-taking Software
Not enough data
8.1
105
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.2
110
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.7
105
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
100
Speaker Identification - AI Note-taking Software
Not enough data
8.6
107
Categories
Categories
Shared Categories
Intermedia Unite and Microsoft Teams are categorized as Video Conferencing
Unique Categories
Intermedia Unite is categorized as VoIP Providers and UCaaS Platforms
Microsoft Teams is categorized as Business Instant Messaging and AI Note-Taking Software
Reviews
Reviewers' Company Size
Intermedia Unite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.8%
Hospital & Health Care
5.3%
Marketing and Advertising
5.1%
Financial Services
5.1%
Telecommunications
3.9%
Other
69.0%
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Discussions
How can I configure my phones so that they will work during a power outage with alternative power?
2 Comments
DK
you can use a UPS locally or to back up the Switch the phone is plugged into.
alternatively you can put the app on your cell and use as a backup to answer...Read more
I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?
2 Comments
DK
you can text, but not currently automated with the Unite app.Read more
What is Anymeeting Video Conferencing used for?
2 Comments
AS
It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,...Read more
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
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