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# Intermedia Unite vs Microsoft Teams Comparison - What are their main differences?

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Intermedia UniteMicrosoft Teams[+ Add Product](#)

Pricing

**Intermedia Unite**

**$27.99** · Unite Pro

**$32.99** · Unite Enterprise

**Microsoft Teams**

**$4.80** 1 User Per Month · Teams Essentials

**Pricing Insights**
from reviews

Perceived Cost

**Intermedia Unite**
$$$$$

**Microsoft Teams**
$$$$$

Average Discount

**Intermedia Unite**
8%

**Microsoft Teams**
11%3% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Intermedia Unite** 6 months
Based on 100 responses

**Microsoft Teams** 6 months
Based on 100 responses

Return on Investment

**Intermedia Unite** 6 months
Based on 100 responses

**Microsoft Teams** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Intermedia Unite**

Customer Support (14)

Ease of Use (14)

Internet Dependency (3)

Admin Control (2)

**Microsoft Teams**

Ease of Use (969)

Team Collaboration (896)

Slow Loading (418)

Performance Issues (299)

Integrations

**Intermedia Unite**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e0af82008f8d0029e49a45f56da7f772/algo.png "Product Avatar Image")

Algo

](https://www.g2.com/products/algo/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3d02349f4ca16fff7665eddd63b2419/cdk-global-cdk-global.jpg "Product Avatar Image")

CDK Global

](https://www.g2.com/products/cdk-global-cdk-global/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/7987/large_detail_6128e5201fec3b51af9dd8330b2cc1dd.jpg "Product Avatar Image")

DealerSocket CRM

](https://www.g2.com/products/dealersocket-crm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/359/large_detail_13bbb369c8268754a786f3dce328f6ce.jpeg "Product Avatar Image")

Dynamics 365

](https://www.g2.com/products/dynamics-365-2026-11-02/reviews)[
View all
](https://www.g2.com/products/intermedia-unite/integrations)

**Microsoft Teams**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image")

8x8 Work

](https://www.g2.com/products/8x8-work/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a2eae3b0cac5adb17faeb1bb38c0e821/absentify.png "Product Avatar Image")

absentify

](https://www.g2.com/products/absentify/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aa32fa23598dc6c153bb17435c1c1d13/activedirectory-domain-controller-for-windows-2016.png "Product Avatar Image")

ActiveDirectory Domain...

](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d135d7a5affcbdc7f1afa698558c46a/adfs-server-windows-2019.jpg "Product Avatar Image")

ADFS Server Windows 2019

](https://www.g2.com/products/adfs-server-windows-2019/reviews)[
View all
](https://www.g2.com/products/microsoft-teams/integrations)

Screenshots

**Intermedia Unite**
 ![Intermedia Unite screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/173153/Unite-interface-screens-Mobile-iPhoneShape-Contacts-img.png)

**Microsoft Teams**
No screenshot available

**Ratings**
from reviews

Meets Requirements

**Intermedia Unite**

**8.9** /10

Based on 435 responses

**Microsoft Teams**

**9.0** /10

Based on 14,448 responses

Ease of Use

**Intermedia Unite**

**9.0** /10

Based on 437 responses

**Microsoft Teams**

**8.9** /10

Based on 14,719 responses

Ease of Setup

**Intermedia Unite**

**9.0** /10

Based on 251 responses

**Microsoft Teams**

**9.1** /10

Based on 5,059 responses

Ease of Admin

**Intermedia Unite**

**9.0** /10

Based on 242 responses

**Microsoft Teams**

**8.7** /10

Based on 2,907 responses

Quality of Support

**Intermedia Unite**

**8.7** /10

Based on 396 responses

**Microsoft Teams**

**8.6** /10

Based on 11,671 responses

Has the product been a good partner in doing business?

**Intermedia Unite**

**9.2** /10

Based on 235 responses

**Microsoft Teams**

**8.9** /10

Based on 2,927 responses

Product Direction (% positive)

**Intermedia Unite**

**8.8** /10

Based on 423 responses

**Microsoft Teams**

**8.6** /10

Based on 13,699 responses

**Features**
ratings from reviews

Video Conferencing

**8.6** /10

Based on 288 responses

**9.2** /10

Based on 10,816 responses

Business Instant Messaging

Not enough data

**8.9** /10

Based on 10,719 responses

VoIP Providers

**8.9** /10

Based on 132 responses

Not enough data

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

UCaaS Platforms

**8.9** /10

Based on 53 responses

Not enough data

AI Note-Taking Software

Not enough data

**8.6** /10

Based on 233 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
66.8%

Mid-Market(51-1000 emp.)
20.9%

Enterprise(\> 1000 emp.)
12.3%

Small-Business(50 or fewer emp.)
66.8%

Mid-Market(51-1000 emp.)
20.9%

Enterprise(\> 1000 emp.)
12.3%

Small-Business(50 or fewer emp.)
22.1%

Mid-Market(51-1000 emp.)
38.5%

Enterprise(\> 1000 emp.)
39.5%

Small-Business(50 or fewer emp.)
22.1%

Mid-Market(51-1000 emp.)
38.5%

Enterprise(\> 1000 emp.)
39.5%

**Reviewers' Industry**

[![Intermedia Unite](https://images.g2crowd.com/uploads/product/hd_favicon/99c6bfc343d22cdb48de943585748c74/intermedia-unite.svg "Intermedia Unite")](https://www.g2.com/products/intermedia-unite/reviews)
Intermedia Unite

Information Technology and Services
11.6%

Hospital & Health Care
5.6%

Financial Services
5.0%

Marketing and Advertising
5.0%

Telecommunications
3.8%

Other
69.1%

[![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")](https://www.g2.com/products/microsoft-teams/reviews)
Microsoft Teams

Information Technology and Services
17.2%

Computer Software
9.3%

Financial Services
3.7%

Education Management
3.5%

Marketing and Advertising
3.4%

Other
62.9%

Alternatives

**Intermedia Unite Alternatives**

 ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")

[
RingEX
](/products/ringex/reviews)

 ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva")

[
Nextiva
](/products/nextiva/reviews)

 ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace")

[
Zoom Workplace
](/products/zoom-workplace/reviews)

 ![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect")

[
GoTo Connect
](/products/goto-connect/reviews)

**Microsoft Teams Alternatives**

 ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace")

[
Zoom Workplace
](/products/zoom-workplace/reviews)

 ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace")

[
Google Workspace
](/products/google-workspace/reviews)

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite")

[
Webex Suite
](/products/cisco-webex-suite/reviews)

## Intermedia Unite vs Microsoft Teams FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Microsoft Teams vs Intermedia Unite?

Microsoft Teams and Intermedia Unite differ most clearly in their integration depth and reviewer-cited strengths, with Teams excelling in collaboration and Intermedia Unite in customer support.

| [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) |
| --- | --- |
| 4.4/5 (19,268 reviews) | 4.5/5 (522 reviews) |
| Enterprise | Small-Business |
| 9.1 | 9.0 |
| 8.6 | 8.7 |
| Team Collaboration (896 all-time mentions) | Customer Support (14 all-time mentions) |

### How do the pricing models of Microsoft Teams and Intermedia Unite compare?

Intermedia Unite is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost-effectiveness.

- **Microsoft Teams:** Reviewers highlight that Teams is often bundled with Microsoft 365, providing strong value for organizations already using the Microsoft ecosystem.
- **Intermedia Unite:** Recent reviews consistently praise Intermedia Unite for its stable pricing, cost savings, and competitive value, especially for small businesses.
- **Switching reasons:** Reviewers mention switching to Intermedia Unite for lower monthly costs and more predictable pricing.

### What are the best alternatives to Microsoft Teams and Intermedia Unite?

According to G2, the top three alternatives to Microsoft Teams and Intermedia Unite are Zoom Workplace, Google Workspace, and Slack.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5 (19,268 reviews) | Enterprise | Bundled with Microsoft 365 for many organizations | Team Collaboration |
| [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) | 4.5/5 (522 reviews) | Small-Business | Stable pricing, cost savings, and competitive value | Customer Support |
| [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5 (56,560 reviews) | Small-Business | — | Video Conferencing Quality |
| [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5 (48,171 reviews) | Small-Business | — | Collaboration Tools |
| [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (39,281 reviews) | Mid-Market | — | Messaging and Integrations |

### Which Video Conferencing features should I prioritize when comparing Microsoft Teams and Intermedia Unite?

Buyers comparing Microsoft Teams and Intermedia Unite should prioritize File Sharing, Integrations, Customer Support, Video Quality, and Ease of Use.

- **File Sharing:** Microsoft Teams: 591 all-time mentions; Intermedia Unite: recent reviews cite file sharing as a benefit.
- **Integrations:** Microsoft Teams: Microsoft 365 (489 all-time mentions), Jira (90), Trello (56); Intermedia Unite: integrations mentioned in recent reviews.
- **Customer Support:** Intermedia Unite: 14 all-time mentions; Microsoft Teams: support mentioned but with lower all-time counts.
- **Video Quality:** Microsoft Teams: 316 all-time mentions; Intermedia Unite: recent reviews highlight video and audio quality.
- **Ease of Use:** Microsoft Teams: 845 all-time mentions; Intermedia Unite: 14 all-time mentions.

### What are the pros and cons of Microsoft Teams vs Intermedia Unite?

Microsoft Teams' headline strength is team collaboration, while Intermedia Unite stands out for customer support.

- **Microsoft Teams strengths:** Team Collaboration (896 all-time mentions), Ease of Use (845), File Sharing (591), Intuitive interface (387), Video Quality (316).
- **Microsoft Teams trade-offs:** Performance Issues (299), Connectivity Issues (224), Missing Features (140), Limited Features (102), Integration Issues (45).
- **Intermedia Unite strengths:** Customer Support (14 all-time mentions), Ease of Use (14), Reliability (9), Intuitive (9), Flexibility (6).
- **Intermedia Unite trade-offs:** Internet Dependency (3), some reviewers note a learning curve and dashboard intuitiveness.

### Is Microsoft Teams or Intermedia Unite better for small businesses?

Intermedia Unite is the better fit for small businesses, with the largest reviewer segment and strong small-business sentiment.

- **Microsoft Teams:** Largest segment is Enterprise; reviewers note value for organizations already using Microsoft 365, but less focus on small-business needs.
- **Intermedia Unite:** Largest segment is Small-Business; reviewers consistently highlight ease of use, cost savings, and responsive support for small teams.

### Which Video Conferencing platform has better integrations?

Microsoft Teams is favored for integrations, with significantly higher reviewer-cited integration counts.

- **Microsoft Teams:** Microsoft 365 (489 all-time mentions), Jira (90), Trello (56).
- **Intermedia Unite:** Integrations mentioned in recent reviews, but with lower all-time counts and less specificity.

### How do Microsoft Teams and Intermedia Unite compare on customer support?

Microsoft Teams and Intermedia Unite are rated in parity on Quality of Support, with scores of 8.6 and 8.7 respectively.

- **Microsoft Teams:** Reviewers describe support as generally responsive, with some noting helpful documentation and bundled support with Microsoft 365.
- **Intermedia Unite:** Reviewers consistently praise customer support for being knowledgeable, quick to respond, and providing thorough onboarding and troubleshooting.

### Which is easier to implement, Microsoft Teams or Intermedia Unite?

Microsoft Teams and Intermedia Unite score within a tenth of a point on Ease of Setup, indicating near parity in implementation experience.

- **Microsoft Teams:** Reviewers describe setup as straightforward, especially for organizations already using Microsoft products, with a familiar onboarding process.
- **Intermedia Unite:** Reviewers highlight easy onboarding, helpful guidance from support, and quick setup for both desktop and mobile users.

### Which product has better File Sharing?

Microsoft Teams is the stronger product for File Sharing, with higher reviewer-cited mention counts and integration depth.

- **Microsoft Teams:** File Sharing: 591 all-time mentions; deep integration with Microsoft 365; reviewers consistently highlight file sharing as a core benefit.
- **Intermedia Unite:** File sharing is cited as a benefit in recent reviews, with reviewers noting secure collaboration and file sharing features, but with lower all-time mention counts.