Compare Intermedia Unite and Webex Suite 
Featured Products
At a Glance
Market Segments
Small-Business (66.5% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
$0.00
Intermedia Unite
Star Rating
(515)4.5 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plansWebex Suite
Star Rating
(18,782)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Webex Suite excels in integrating various communication tools, allowing users to manage meetings, messaging, and calls all in one platform. This seamless integration is praised for enhancing productivity and reducing the need for multiple applications.
- Users say that Intermedia Unite offers impressive call quality, with many appreciating the flexibility of its desktop and smartphone apps. This feature is particularly beneficial for IT administrators who value the ability to make and receive calls from anywhere, enhancing mobility and accessibility.
- Reviewers mention that Webex Suite provides a robust set of collaboration features, including screen sharing, breakout rooms, and recording capabilities. These tools are highlighted as essential for maintaining structured communication during large meetings, ensuring that discussions remain focused and actionable.
- According to verified reviews, Intermedia Unite shines in its user-friendly interface, with many users finding it easy to host and join meetings. The platform's HD video and audio quality are frequently noted, making it a solid choice for those prioritizing clear communication in their virtual interactions.
- G2 reviewers highlight that while Webex Suite has a slightly lower star rating, its overall user satisfaction is significantly higher, reflecting a more consistent performance across various metrics. Users appreciate the thoughtful design that supports professional teamwork and keeps everyone aligned during discussions.
- Users report that Intermedia Unite's strengths lie in its VoIP capabilities, with features like voicemail to email and SMS being particularly well-received. However, some users feel that it lacks the comprehensive integration and advanced features found in Webex Suite, which may limit its effectiveness for larger organizations.
Pricing
Entry-Level Pricing
Intermedia Unite
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
- Unlimited Calling
- Intermedia Unite Desktop and Mobile Apps
- Team Chat and Business SMS
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Intermedia Unite
No trial information availableWebex Suite
Free Trial is available
Ratings
Meets Requirements
8.9
426
8.9
14,732
Ease of Use
9.0
428
8.7
14,782
Ease of Setup
9.0
241
8.5
2,990
Ease of Admin
9.0
233
8.5
2,629
Quality of Support
8.7
387
8.5
11,795
Has the product been a good partner in doing business?
9.1
226
8.7
2,524
Product Direction (% positive)
8.8
415
7.8
14,188
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
985
Not enough data
9.0
965
Not enough data
8.9
943
Collaboration
Not enough data
8.8
901
Not enough data
9.0
979
Not enough data
9.0
972
Not enough data
8.8
877
Not enough data
9.2
1001
Functionality
Not enough data
8.8
881
Not enough data
9.0
979
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.9
21
Business Instant Messaging
Not enough data
8.6
943
Not enough data
8.8
1046
Not enough data
8.5
957
Business Instant Messaging
Not enough data
8.9
1019
Not enough data
8.9
962
Business Instant Messaging
Not enough data
8.7
905
Not enough data
8.8
963
Not enough data
8.7
869
Generative AI - Business Instant Messaging
Not enough data
8.2
53
AI - Business Instant Messaging
Not enough data
8.1
55
Not enough data
8.1
54
Not enough data
8.1
54
Not enough data
7.7
53
Agentic AI - Business Instant Messaging
Not enough data
7.8
36
Not enough data
7.6
36
Visual Tools
Not enough data
8.6
68
Not enough data
8.6
63
Not enough data
8.4
63
Not enough data
8.3
65
Office Customization
Not enough data
8.7
64
Not enough data
8.7
62
Not enough data
8.5
62
Guest Tools
Not enough data
8.6
60
Not enough data
8.6
62
Not enough data
8.6
58
Collaboration Tools
Not enough data
8.7
62
Not enough data
8.9
66
Not enough data
9.0
65
Not enough data
8.9
63
Agentic AI - Virtual Workspaces
Not enough data
7.7
30
Not enough data
7.4
29
Design Tools
Not enough data
8.8
358
Not enough data
8.8
357
Not enough data
8.6
312
Not enough data
8.7
319
Not enough data
8.8
335
Communication Tools
Not enough data
8.9
336
Not enough data
9.0
358
Integrations
Not enough data
8.7
288
Not enough data
9.0
356
Software Offering
Not enough data
8.8
354
Not enough data
9.2
390
Not enough data
9.0
376
Agentic AI - Collaborative Whiteboard
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
8.3
22
Presenter Tools
Not enough data
8.9
4895
Not enough data
8.5
4250
|
Verified
Not enough data
8.8
4607
|
Verified
Not enough data
8.9
5122
|
Verified
Conferencing Options
Not enough data
9.0
5262
|
Verified
Not enough data
9.0
5492
|
Verified
Not enough data
9.0
5407
|
Verified
Application Tools
Not enough data
8.8
4344
|
Verified
Not enough data
8.8
4909
|
Verified
Not enough data
8.7
4874
Agentic AI - Screen Sharing
Not enough data
7.5
51
Collaboration
Not enough data
9.1
33
Not enough data
8.8
35
Not enough data
8.7
33
Not enough data
8.9
35
Hardware
Not enough data
8.6
32
Not enough data
8.5
32
Security
Not enough data
9.0
33
Not enough data
8.8
33
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
15
Not enough data
7.3
14
Collaboration Tools
8.5
253
|
Verified
9.0
10183
|
Verified
8.5
41
9.1
2965
|
Verified
Feature Not Available
8.8
2648
|
Verified
8.8
71
|
Verified
9.0
3209
|
Verified
8.5
67
9.0
3037
Meeting Coordination
8.5
255
|
Verified
8.7
9166
8.6
225
|
Verified
8.7
8652
|
Verified
8.6
233
|
Verified
8.7
9016
|
Verified
8.7
68
|
Verified
8.8
3171
|
Verified
Software Type
7.8
188
|
Verified
8.6
7745
|
Verified
8.9
67
|
Verified
8.8
3105
|
Verified
8.8
68
|
Verified
9.0
3255
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
96
Not enough data
7.8
91
Not enough data
7.9
90
Meeting Prep - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.3
42
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.0
42
Not enough data
9.3
42
Accessibility - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.2
15
Not enough data
9.2
14
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
9.3
9
8.9
11
9.1
11
8.9
11
8.8
8
9.5
10
7.7
8
9.3
10
9.0
8
8.9
9
8.8
7
8.2
10
Basic Communication
9.6
123
|
Verified
8.8
246
8.6
74
|
Verified
8.7
232
8.7
90
|
Verified
8.6
212
8.4
72
|
Verified
9.0
259
9.1
94
|
Verified
9.0
260
9.5
109
|
Verified
8.6
147
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Feature Not Available
8.3
163
Feature Not Available
8.4
187
8.9
76
8.4
177
Advanced Features
9.0
106
|
Verified
7.9
134
9.2
102
|
Verified
8.2
135
9.5
111
|
Verified
8.6
178
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
8.8
35
|
Verified
9.0
146
8.9
33
|
Verified
8.9
162
8.6
33
|
Verified
9.0
105
Features
9.4
37
9.0
158
8.7
31
8.8
101
8.7
30
|
Verified
9.0
153
9.1
32
|
Verified
9.1
171
9.0
33
|
Verified
9.1
155
8.3
28
|
Verified
9.1
142
Categories
Categories
Shared Categories
Intermedia Unite and Webex Suite are categorized as VoIP Providers, Video Conferencing, and UCaaS Platforms
Unique Categories
Intermedia Unite has no unique categories
Webex Suite is categorized as Visual Collaboration Platforms, Business Instant Messaging, Screen Sharing, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Intermedia Unite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.8%
Hospital & Health Care
5.3%
Financial Services
5.1%
Marketing and Advertising
5.1%
Telecommunications
3.9%
Other
69.0%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
How can I configure my phones so that they will work during a power outage with alternative power?
2 Comments
DK
you can use a UPS locally or to back up the Switch the phone is plugged into.
alternatively you can put the app on your cell and use as a backup to answer...Read more
I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?
2 Comments
DK
you can text, but not currently automated with the Unite app.Read more
What is Anymeeting Video Conferencing used for?
2 Comments
AS
It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,...Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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