G2 reviewers report that IntelliShift excels in providing a comprehensive view of fleet data, with users highlighting its real-time GPS tracking as a standout feature that enhances dispatch efficiency and improves ETAs for customers.
Users say that the quality of support from IntelliShift is notably high, with many praising the knowledgeable staff who are quick to respond to inquiries, whether via phone or email, making it a reliable partner for businesses.
According to verified reviews, Verizon Connect offers a user-friendly experience, particularly in terms of adding vehicles and running reports. Users appreciate the simplicity of its interface, which has remained consistent through its transition from Fleetmatics.
Reviewers mention that while Verizon Connect has a solid feature set, including true GPS updates and a useful replay feature, it falls short in support quality compared to IntelliShift, with some users expressing frustration over response times.
G2 reviewers highlight that IntelliShift's implementation process is smooth, with many users noting the intuitive onboarding wizard that helps new users get up to speed quickly, a contrast to some challenges reported with Verizon Connect's setup.
Users report that while both products serve small businesses well, IntelliShift has a slight edge in overall satisfaction, reflected in its higher ratings across various metrics, including ease of use and quality of support, making it a preferred choice for many.
Pricing
Entry-Level Pricing
IntelliShift
No pricing available
Verizon Connect
No pricing available
Free Trial
IntelliShift
No trial information available
Verizon Connect
No trial information available
Ratings
Meets Requirements
9.1
82
8.0
654
Ease of Use
8.9
84
8.3
659
Ease of Setup
8.9
73
7.7
549
Ease of Admin
8.9
60
8.1
552
Quality of Support
9.0
78
6.9
640
Has the product been a good partner in doing business?
Yes, we have that problem too. did they ask you to sign a contract extension too? the reason for this is technically they aren't selling you the units. ...Read more
OVER ALL PERFORMANCE AND COSTS
2 Comments
MH
The service is good, but their business model is not. i suppose if you were planning on having the service over a short period, it would be fine. But the...Read more
Worst customer service I have ever dealt with! You can't believe anything they say!
2 Comments
CR
Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha...Read more
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