# IntelliShift vs Verizon Connect Comparison
---
## AI Generated Summary
- **G2 reviewers report** that IntelliShift excels in providing a comprehensive view of fleet data, with users highlighting its **real-time GPS tracking** as a standout feature that enhances dispatch efficiency and improves ETAs for customers.
- **Users say** that the quality of support from IntelliShift is notably high, with many praising the **knowledgeable staff** who are quick to respond to inquiries, whether via phone or email, making it a reliable partner for businesses.
- **According to verified reviews** , Verizon Connect offers a user-friendly experience, particularly in terms of **adding vehicles and running reports**. Users appreciate the simplicity of its interface, which has remained consistent through its transition from Fleetmatics.
- **Reviewers mention** that while Verizon Connect has a solid feature set, including **true GPS updates** and a useful replay feature, it falls short in support quality compared to IntelliShift, with some users expressing frustration over response times.
- **G2 reviewers highlight** that IntelliShift's implementation process is smooth, with many users noting the **intuitive onboarding wizard** that helps new users get up to speed quickly, a contrast to some challenges reported with Verizon Connect's setup.
- **Users report** that while both products serve small businesses well, IntelliShift has a slight edge in overall satisfaction, reflected in its higher ratings across various metrics, including **ease of use** and **quality of support** , making it a preferred choice for many.



| | IntelliShift | Verizon Connect | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 92 | 957 | 
| **Largest Market Segment** | Small-Business (47.8% of reviews) | Small-Business (66.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### IntelliShift

Pros:
- Ease of Use (14 reviews)
- Real-time Tracking (14 reviews)

Cons:
- Poor Customer Support (6 reviews)
- Connectivity Issues (3 reviews)

### Verizon Connect

Pros:
- Features (5 reviews)
- Ease of Use (4 reviews)

Cons:
- Poor Customer Support (7 reviews)
- Poor Support (7 reviews)

---
## Ratings Comparison
| Rating | IntelliShift | Verizon Connect | 
|---|---|---|
  | **Meets Requirements** | 9.1 (82 reviews) | 8.0 (657 reviews) | 
  | **Ease of Use** | 8.9 (84 reviews) | 8.3 (662 reviews) | 
  | **Ease of Setup** | 8.9 (73 reviews) | 7.7 (552 reviews) | 
  | **Ease of Admin** | 8.9 (60 reviews) | 8.1 (552 reviews) | 
  | **Quality of Support** | 9.0 (78 reviews) | 6.9 (643 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (59 reviews) | 7.1 (555 reviews) | 
  | **Product Direction (% positive)** | 8.8 (78 reviews) | 6.3 (576 reviews) | 

---
## Pricing

### IntelliShift

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Verizon Connect

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Route Planning

| Product | Score | Reviews |
|---|---|---|
| **IntelliShift** | N/A | N/A |
| **Verizon Connect** | 8.2/10 | 202 |

#### Routing

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Master Routing** | Not enough data | 8.5 (107 reviews) | 
| **Default Routes** | Not enough data | 8.3 (104 reviews) | 
| **Route Assignment** | Not enough data | 8.3 (103 reviews) | 

#### Scheduling

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Master Schedule** | Not enough data | 8.0 (97 reviews) | 
| **Constraints** | Not enough data | 7.9 (85 reviews) | 
| **Adjustments** | Not enough data | 8.1 (90 reviews) | 
| **ETA** | Not enough data | 8.6 (126 reviews) | 

#### Optimization

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Priorities** | Not enough data | 8.2 (98 reviews) | 
| **Real Time** | Not enough data | 8.8 (131 reviews) | 
| **Dynamic Routing** | Not enough data | 8.2 (100 reviews) | 

#### Analytics

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Performance** | Not enough data | 8.4 (116 reviews) | 
| **Time & Costs** | Not enough data | 8.4 (116 reviews) | 
| **Productivity** | Not enough data | 8.6 (128 reviews) | 

### Fleet Management

| Product | Score | Reviews |
|---|---|---|
| **IntelliShift** | 8.3/10 | 38 |
| **Verizon Connect** | 7.6/10 | 469 |

#### Vehicle Management

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Inventory** | 9.2 (28 reviews) | 7.9 (265 reviews) | 
| **Fuel Management** | 7.8 (24 reviews) | 7.5 (246 reviews) | 
| **Maintenance** | 8.2 (30 reviews) | 7.7 (278 reviews) | 
| **Vehicle Tracking** | 9.5 (37 reviews) | 9.1 (438 reviews) | 

#### ELD Compliance

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Hours Logged** | 8.3 (20 reviews) | 7.8 (149 reviews) | 
| **Preventive Maintenance** | 8.1 (20 reviews) | 7.4 (162 reviews) | 
| **DVIR** | 7.9 (17 reviews) | 6.8 (104 reviews) | 
| **Offline Access** | 8.2 (17 reviews) | 6.6 (117 reviews) | 

#### Driver Management 

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Onboarding** | 8.5 (28 reviews) | 7.9 (226 reviews) | 
| **Safety** | 9.0 (31 reviews) | 8.4 (332 reviews) | 
| **Driver Tracking** | 9.4 (36 reviews) | 8.9 (419 reviews) | 
| **Driver Behavior** | 9.0 (31 reviews) | 8.5 (394 reviews) | 

#### Deliveries

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **ETAs** | 9.0 (27 reviews) | 8.4 (241 reviews) | 
| **Proof of delivery** | 8.0 (23 reviews) | 8.2 (184 reviews) | 
| **Route Optimization** | 8.3 (28 reviews) | 8.2 (203 reviews) | 

#### Dashcam

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Automatic Incident Detection** | 7.1 (24 reviews) | 7.6 (133 reviews) | 
| **Safety Score** | 8.0 (25 reviews) | 7.7 (153 reviews) | 
| **Automated Footage Upload** | 7.1 (23 reviews) | 7.7 (119 reviews) | 

#### Analytics

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Vehicle Performance** | 8.3 (24 reviews) | 8.2 (259 reviews) | 
| **Driver Performance** | 8.4 (27 reviews) | 8.5 (335 reviews) | 
| **Costs** | 7.7 (22 reviews) | 7.9 (254 reviews) | 

#### Agentic AI - Fleet Management

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 3.0 (5 reviews) | 
| **Decision Making** | Not enough data | 5.3 (5 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Collision Detection** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Facial Recognition** | Not enough data | Not enough data | 

#### Generative AI - Fleet Management

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 

### Fleet Maintenance

| Product | Score | Reviews |
|---|---|---|
| **IntelliShift** | 8.6/10 | 25 |
| **Verizon Connect** | N/A | N/A |

#### Reporting

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Expense reporting** | 8.4 (15 reviews) | Not enough data | 
| **Fuel reports** | 8.0 (16 reviews) | Not enough data | 
| **Vehicle reporting** | 8.8 (21 reviews) | Not enough data | 
| **Service costs** | 8.7 (13 reviews) | Not enough data | 

#### Task Alerts

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Maintenance alerts** | 9.0 (20 reviews) | Not enough data | 
| **Mileage reminders** | 8.3 (18 reviews) | Not enough data | 
| **Notifications** | 9.1 (21 reviews) | Not enough data | 

#### Planning

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Calendar** | 8.2 (13 reviews) | Not enough data | 
| **Maintenance priority** | 9.2 (18 reviews) | Not enough data | 
| **Scheduling** | 8.4 (16 reviews) | Not enough data | 

#### Work Orders

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Approval and Rejection** | 8.6 (14 reviews) | Not enough data | 
| **Automatic service records** | 8.4 (15 reviews) | Not enough data | 
| **Shop communication** | 7.6 (13 reviews) | Not enough data | 
| **Inspection** | 9.0 (13 reviews) | Not enough data | 

### Fleet Tracking

| Product | Score | Reviews |
|---|---|---|
| **IntelliShift** | 7.8/10 | 69 |
| **Verizon Connect** | 5.2/10 | 19 |

#### Vehicle Tracking

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Alerts** | 8.6 (62 reviews) | 4.9 (17 reviews) | 
| **Locations** | 9.1 (66 reviews) | 6.4 (17 reviews) | 
| **Fuel Consumption** | 6.9 (49 reviews) | 4.3 (15 reviews) | 
| **Inventory** | 7.4 (49 reviews) | 5.0 (16 reviews) | 
| **Geofencing** | 7.4 (56 reviews) | 5.8 (16 reviews) | 

#### Driver Tracking

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Alerts** | 8.0 (60 reviews) | 4.7 (16 reviews) | 
| **Mileage** | 7.8 (57 reviews) | 5.4 (15 reviews) | 
| **Performance** | 7.9 (56 reviews) | 5.1 (15 reviews) | 
| **ETAs** | 7.9 (62 reviews) | 4.6 (15 reviews) | 

#### Analytics

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Vehicle Performance** | 7.8 (47 reviews) | Feature Not Available | 
| **Driver Performance** | 7.9 (51 reviews) | 5.8 (15 reviews) | 
| **Cost** | 7.2 (45 reviews) | Feature Not Available | 

#### Agentic AI - Fleet Tracking

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **IntelliShift** | N/A | N/A |
| **Verizon Connect** | 4.3/10 | 9 |

#### Generative AI

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 2.3 (5 reviews) | 
| **AI Image-to-Text** | Not enough data | 2.0 (5 reviews) | 

#### Before the Job

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Calendar** | Not enough data | 4.3 (7 reviews) | 
| **Dispatch** | Not enough data | 4.8 (8 reviews) | 
| **Roles** | Not enough data | 4.7 (6 reviews) | 
| **Booking** | Not enough data | 4.0 (7 reviews) | 

#### On the Job

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Location** | Not enough data | 6.0 (8 reviews) | 
| **Employee Communication** | Not enough data | 5.2 (8 reviews) | 
| **Behavior Monitoring** | Not enough data | 5.4 (8 reviews) | 
| **Client Notifications** | Not enough data | 5.4 (8 reviews) | 
| **Field Sales** | Not enough data | 4.3 (9 reviews) | 

#### After the Job

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Reports** | Not enough data | 5.6 (8 reviews) | 
| **Analytics** | Not enough data | 5.6 (8 reviews) | 
| **Invoicing** | Not enough data | 2.4 (7 reviews) | 
| **CRM Integrations** | Not enough data | 2.9 (7 reviews) | 

#### Agentic AI - Field Service Management

| Feature | IntelliShift | Verizon Connect | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Fleet Management Software](https://www.g2.com/categories/fleet-management), [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking)

**Unique to IntelliShift (1):** [Fleet Maintenance Software](https://www.g2.com/categories/fleet-maintenance)

**Unique to Verizon Connect (2):** [Route Planning Software](https://www.g2.com/categories/route-planning-software), [Field Service Management Software](https://www.g2.com/categories/field-service-management)


---
## Reviewer Demographics

### By Company Size

| Segment | IntelliShift | Verizon Connect | 
|---|---|---|
| **Small-Business** | 47.8% | 66.4% | 
| **Mid-Market** | 44.6% | 30.5% | 
| **Enterprise** | 7.6% | 3.1% | 

### By Industry

#### IntelliShift

- **Construction:** 26.1%
- **Environmental Services:** 6.5%
- **Transportation/Trucking/Railroad:** 5.4%
- **Facilities Services:** 5.4%
- **Oil & Energy:** 5.4%
- **Automotive:** 4.3%
- **Building Materials:** 4.3%
- **Consumer Services:** 3.3%
- **Food & Beverages:** 3.3%
- **Non-Profit Organization Management:** 3.3%
- **Other:** 32.6%

#### Verizon Connect

- **Construction:** 32.1%
- **Transportation/Trucking/Railroad:** 13.3%
- **Consumer Services:** 5.0%
- **Facilities Services:** 3.7%
- **Telecommunications:** 3.1%
- **Oil & Energy:** 2.7%
- **Environmental Services:** 2.3%
- **Automotive:** 2.0%
- **Utilities:** 1.9%
- **Logistics and Supply Chain:** 1.8%
- **Other:** 31.9%

---
## Alternatives

### Alternatives to IntelliShift

- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (3992 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3101 reviews)
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- [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews) — 4.7/5 stars (196 reviews)
- [Geotab](https://www.g2.com/products/geotab/reviews) — 4.5/5 stars (185 reviews)
- [Lytx](https://www.g2.com/products/lytx/reviews) — 4.3/5 stars (185 reviews)
- [Tookan](https://www.g2.com/products/tookan/reviews) — 4.2/5 stars (163 reviews)
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- [Zeo Route Planner](https://www.g2.com/products/zeo-route-planner/reviews) — 4.7/5 stars (161 reviews)

### Alternatives to Verizon Connect

- [Geotab](https://www.g2.com/products/geotab/reviews) — 4.5/5 stars (185 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (3992 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3101 reviews)
- [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews) — 4.7/5 stars (196 reviews)
- [GPS Insight](https://www.g2.com/products/gps-insight/reviews) — 4.5/5 stars (114 reviews)
- [Onfleet](https://www.g2.com/products/onfleet/reviews) — 4.6/5 stars (140 reviews)
- [Lytx](https://www.g2.com/products/lytx/reviews) — 4.3/5 stars (185 reviews)
- [Fleetio](https://www.g2.com/products/fleetio/reviews) — 4.6/5 stars (208 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (434 reviews)

---
## Top Discussions

### IntelliShift

No discussions available for this product.

### Verizon Connect

- Title: [Worst customer service I have ever dealt with! You can't believe anything they say!](https://www.g2.com/discussions/worst-customer-service-i-have-ever-dealt-with-you-can-t-believe-anything-they-say) — 2 comments, 1 upvote
  > **Top comment:** "Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha..."
- Title: [OVER ALL PERFORMANCE AND COSTS](https://www.g2.com/discussions/over-all-performance-and-costs) — 2 comments, 1 upvote
  > **Top comment:** "The service is good, but their business model is not.  i suppose if you were planning on having the service over a short period, it would be fine.  But the..."
- Title: [Why can I not order new gps units online?](https://www.g2.com/discussions/why-can-i-not-order-new-gps-units-online) — 2 comments, 1 upvote
  > **Top comment:** "Yes, we have that problem too.  did they ask you to sign a contract extension too?  the reason for this is technically they aren't selling you the units. ..."
- Title: [What is Verizon Connect used for?](https://www.g2.com/discussions/what-is-verizon-connect-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Vehicle GPS and asset tracking"
- Title: [Major Issues with GPS system](https://www.g2.com/discussions/major-issues-with-gps-system) — 1 comment, 1 upvote
  > **Top comment:** "What is the problem you are facing "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/intellishift-vs-verizon-connect)