# Make vs Tray.ai Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Make excels in user satisfaction, with a higher overall rating compared to Tray.ai. Users appreciate its affordability and the simplicity of API integrations, highlighting that it supports a wide range of platforms and allows for quick flow building.
- **Users say** that Tray.ai offers a user-friendly interface that makes it easy to create and maintain workflows, even for those without prior experience. The platform's ability to send error notifications and track logs is particularly praised, making it a reliable choice for users who need to monitor their integrations closely.
- **According to verified reviews** , Make stands out for its ease of use, with many users noting that they can build integrations in just minutes. The internal tools like Webhook and Datastore are highlighted as particularly helpful for streamlining processes.
- **Reviewers mention** that while Tray.ai has a slightly better score in ease of setup, Make's overall user experience is often described as more intuitive. Users appreciate the straightforward connection process to various services, which can be a significant advantage for small businesses.
- **G2 reviewers highlight** that Make has a larger volume of recent reviews, indicating a more active user base and up-to-date feedback. This suggests that potential buyers can trust the insights shared by current users regarding the platform's performance and reliability.
- **Users report** that both platforms have strong support features, but Tray.ai edges out slightly in quality of support. Users commend Tray.ai for its responsive assistance and the ability to easily retrigger workflows if issues arise, which can be crucial for maintaining operational efficiency.



| | Make | Tray.ai | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 307 | 158 | 
| **Largest Market Segment** | Small-Business (77.4% of reviews) | Mid-Market (54.9% of reviews) | 
| **Entry Level Price** | Free | Contact Us Per Month | 

---
## Top Pros & Cons

### Make

Pros:
- Automation (22 reviews)
- Ease of Use (20 reviews)

Cons:
- Error Handling (7 reviews)
- Learning Curve (7 reviews)

### Tray.ai

Pros:
- Easy Integrations (8 reviews)
- Ease of Use (7 reviews)

Cons:
- Missing Features (4 reviews)
- Complex Pricing (3 reviews)

---
## Ratings Comparison
| Rating | Make | Tray.ai | 
|---|---|---|
  | **Meets Requirements** | 9.1 (209 reviews) | 8.8 (124 reviews) | 
  | **Ease of Use** | 8.4 (212 reviews) | 8.2 (123 reviews) | 
  | **Ease of Setup** | 8.2 (160 reviews) | 8.4 (75 reviews) | 
  | **Ease of Admin** | 8.5 (120 reviews) | 8.9 (71 reviews) | 
  | **Quality of Support** | 8.3 (172 reviews) | 8.8 (116 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (110 reviews) | 9.0 (69 reviews) | 
  | **Product Direction (% positive)** | 8.7 (194 reviews) | 9.1 (112 reviews) | 

---
## Pricing

### Make

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Design, build, and automate with a visual drag-and-drop interface.

Key Features:
- 1,000 credits/month
- No-code workflow builder
- 3000+ apps

[Browse all 5 editions](https://www.g2.com/products/integromat-by-celonis-make/pricing)

#### Free Trial

Yes

### Tray.ai

#### Entry-Level Pricing

Plan: Tray.io Embedded

Price: Contact Us Per Month

Description: Integrate at scale

Key Features:
- All of the benefits
- Multi-region support
- Advanced on-premise connectivity

[Browse all 2 editions](https://www.g2.com/products/tray-ai/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Event Stream Processing

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Tray.ai** | 8.8/10 | 14 |

#### Data

| Feature | Make | Tray.ai | 
|---|---|---|
| **Data Processing** | Not enough data | 8.3 (13 reviews) | 
| **Data Sources** | Not enough data | 9.2 (12 reviews) | 
| **Integration** | Not enough data | 9.5 (13 reviews) | 
| **Real-Time Processing** | Not enough data | 8.6 (12 reviews) | 

#### Analytics

| Feature | Make | Tray.ai | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.6 (7 reviews) | 

### ETL Tools

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Tray.ai** | 8.1/10 | 25 |

#### Management

| Feature | Make | Tray.ai | 
|---|---|---|
| **Reporting** | Not enough data | 6.2 (14 reviews) | 
| **Auditing** | Not enough data | 6.5 (16 reviews) | 

#### Functionality

| Feature | Make | Tray.ai | 
|---|---|---|
| **Extraction** | Not enough data | 8.6 (21 reviews) | 
| **Transformation** | Not enough data | 8.6 (22 reviews) | 
| **Loading** | Not enough data | 8.4 (20 reviews) | 
| **Automation** | Not enough data | 9.5 (22 reviews) | 
| **Scalability** | Not enough data | 8.6 (22 reviews) | 

### API Development

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Tray.ai** | N/A | N/A |

#### Development

| Feature | Make | Tray.ai | 
|---|---|---|
| **API Testing** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Orchestration** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Make | Tray.ai | 
|---|---|---|
| **Design Management** | Not enough data | Not enough data | 
| **Access Control** | Not enough data | Not enough data | 
| **Visibility** | Not enough data | Not enough data | 

### iPaaS

| Product | Score | Reviews |
|---|---|---|
| **Make** | 8.4/10 | 123 |
| **Tray.ai** | 8.1/10 | 65 |

#### Development 

| Feature | Make | Tray.ai | 
|---|---|---|
| **Real-Time Integration** | 9.2 (106 reviews) | 9.2 (58 reviews) | 
| **API Designer** | 8.4 (63 reviews) ✓ Verified | 8.4 (15 reviews) ✓ Verified | 
| **Flow Designer** | 9.2 (84 reviews) ✓ Verified | 8.8 (20 reviews) ✓ Verified | 
| **Pre-Built Connectors** | 9.0 (81 reviews) ✓ Verified | 8.5 (24 reviews) ✓ Verified | 
| **Custom Connectors** | 8.9 (70 reviews) ✓ Verified | 8.1 (23 reviews) ✓ Verified | 
| **Reusable connectors** | 8.7 (60 reviews) | 9.2 (21 reviews) | 
| **Multi - tenant architecture** | 7.7 (54 reviews) | 7.8 (13 reviews) | 

#### Management 

| Feature | Make | Tray.ai | 
|---|---|---|
| **Monitoring & Notification** | 8.4 (74 reviews) ✓ Verified | 8.0 (22 reviews) ✓ Verified | 
| **Routing And Orchestration** | 8.5 (76 reviews) ✓ Verified | 8.7 (18 reviews) ✓ Verified | 
| **Data Mapping** | 8.3 (67 reviews) ✓ Verified | 8.1 (22 reviews) ✓ Verified | 
| **Data Transformation** | 8.5 (70 reviews) ✓ Verified | 8.2 (23 reviews) ✓ Verified | 
| **API Management** | Feature Not Available | 7.8 (15 reviews) | 

#### Security

| Feature | Make | Tray.ai | 
|---|---|---|
| **Data Encryption** | 8.3 (59 reviews) ✓ Verified | 7.3 (15 reviews) ✓ Verified | 
| **Security Standards** | 8.3 (63 reviews) ✓ Verified | 7.8 (21 reviews) ✓ Verified | 
| **Communication Protocol** | 8.4 (62 reviews) ✓ Verified | 6.9 (15 reviews) ✓ Verified | 

#### Integration Options

| Feature | Make | Tray.ai | 
|---|---|---|
| **Data Virtualization** | 8.5 (58 reviews) ✓ Verified | 9.0 (15 reviews) ✓ Verified | 
| **Managed File Transfers** | 8.2 (58 reviews) ✓ Verified | 8.1 (15 reviews) ✓ Verified | 
| **Big Data Processing** | 7.4 (57 reviews) ✓ Verified | 7.3 (13 reviews) ✓ Verified | 
| **EDI** | 7.5 (48 reviews) ✓ Verified | 7.2 (10 reviews) ✓ Verified | 

#### Deployment 

| Feature | Make | Tray.ai | 
|---|---|---|
| **Hybrid** | Feature Not Available | 7.0 (11 reviews) | 
| **Cloud to Cloud** | 8.6 (58 reviews) | 8.7 (15 reviews) | 

### Embedded Integration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Tray.ai** | 8.3/10 | 21 |

#### Data

| Feature | Make | Tray.ai | 
|---|---|---|
| **Scalability** | Not enough data | 8.0 (18 reviews) | 

#### Development

| Feature | Make | Tray.ai | 
|---|---|---|
| **Low-Code** | Not enough data | 8.8 (18 reviews) | 
| **Customization** | Not enough data | 8.7 (17 reviews) | 

#### Security

| Feature | Make | Tray.ai | 
|---|---|---|
| **Authentication** | Not enough data | 8.3 (18 reviews) | 
| **Compliance** | Not enough data | 8.4 (16 reviews) | 

#### Management

| Feature | Make | Tray.ai | 
|---|---|---|
| **Third-Party Apps** | Not enough data | 8.1 (18 reviews) | 
| **White Labelled** | Not enough data | 9.0 (14 reviews) | 
| **Workflow** | Not enough data | 9.0 (16 reviews) | 
| **Self-Service** | Not enough data | 8.1 (8 reviews) | 
| **Monitoring** | Not enough data | 7.7 (8 reviews) | 
| **Notification** | Not enough data | 7.9 (7 reviews) | 

#### Application Integration

| Feature | Make | Tray.ai | 
|---|---|---|
| **Third Party** | Not enough data | 8.0 (5 reviews) | 
| **Scalability** | Not enough data | 8.0 (10 reviews) | 
| **Workflow Automation** | Not enough data | 8.9 (9 reviews) | 
| **Connectivity** | Not enough data | 8.5 (9 reviews) | 

### Unified APIs

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Tray.ai** | N/A | N/A |

#### Integrations

| Feature | Make | Tray.ai | 
|---|---|---|
| **Integration Breadth** | Not enough data | Not enough data | 
| **Data Processing** | Not enough data | Not enough data | 
| **Ease Of Integration** | Not enough data | Not enough data | 

#### Support

| Feature | Make | Tray.ai | 
|---|---|---|
| **Documentation** | Not enough data | Not enough data | 
| **Professional Support** | Not enough data | Not enough data | 
| **Community Support** | Not enough data | Not enough data | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Tray.ai** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Make | Tray.ai | 
|---|---|---|
| **Natural Language Configuration** | Not enough data | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Make | Tray.ai | 
|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | Not enough data | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Make | Tray.ai | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Make | Tray.ai | 
|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | 
| **Platform Interoperability** | Not enough data | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | 

### API Management

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Tray.ai** | 8.2/10 | 39 |

#### API Construction

| Feature | Make | Tray.ai | 
|---|---|---|
| **API Testing** | Not enough data | 8.5 (35 reviews) | 
| **Data Security** | Not enough data | 8.1 (26 reviews) | 
| **Orchestration** | Not enough data | 8.8 (31 reviews) | 
| **Scalability** | Not enough data | 8.7 (35 reviews) | 

#### API Management

| Feature | Make | Tray.ai | 
|---|---|---|
| **Traffic Control** | Not enough data | 7.4 (22 reviews) | 
| **Logs/Documentation** | Not enough data | 7.2 (30 reviews) | 
| **API Monitoring** | Not enough data | 7.8 (29 reviews) | 
| **Monetization** | Not enough data | 7.6 (17 reviews) | 
| **Gateway** | Not enough data | 8.2 (21 reviews) | 

#### Data Integration

| Feature | Make | Tray.ai | 
|---|---|---|
| **App Integration** | Not enough data | 8.8 (35 reviews) | 
| **Data Transformation** | Not enough data | 8.6 (31 reviews) | 
| **Plugins** | Not enough data | 8.7 (26 reviews) | 

### Big Data

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Tray.ai** | N/A | N/A |

#### Building Reports

| Feature | Make | Tray.ai | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Make | Tray.ai | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [iPaaS Software](https://www.g2.com/categories/ipaas)

**Unique to Make (1):** [API Marketplaces](https://www.g2.com/categories/api-marketplace)

**Unique to Tray.ai (6):** [Unified APIs Software](https://www.g2.com/categories/unified-apis), [Embedded Integration Platforms](https://www.g2.com/categories/embedded-integration-platforms), [API Development Tools](https://www.g2.com/categories/api-development), [ETL Tools](https://www.g2.com/categories/etl-tools), [Event Stream Processing Software](https://www.g2.com/categories/event-stream-processing), [API Management Tools](https://www.g2.com/categories/api-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Make | Tray.ai | 
|---|---|---|
| **Small-Business** | 77.4% | 34.6% | 
| **Mid-Market** | 18.8% | 54.9% | 
| **Enterprise** | 3.8% | 10.5% | 

### By Industry

#### Make

- **Marketing and Advertising:** 16.4%
- **Computer Software:** 12.7%
- **Information Technology and Services:** 9.5%
- **Financial Services:** 3.6%
- **Retail:** 3.3%
- **Health, Wellness and Fitness:** 2.5%
- **Education Management:** 2.5%
- **Accounting:** 2.5%
- **Internet:** 2.2%
- **Construction:** 1.8%
- **Other:** 42.9%

#### Tray.ai

- **Computer Software:** 30.7%
- **Information Technology and Services:** 16.3%
- **Marketing and Advertising:** 8.5%
- **Internet:** 4.6%
- **Education Management:** 3.3%
- **Events Services:** 2.0%
- **Telecommunications:** 2.0%
- **Higher Education:** 2.0%
- **Financial Services:** 2.0%
- **Computer & Network Security:** 1.3%
- **Other:** 27.5%

---
## Alternatives

### Alternatives to Make

- [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2066 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7571 reviews)
- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (755 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (747 reviews)
- [Integrately](https://www.g2.com/products/integrately/reviews) — 4.7/5 stars (704 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [IFTTT](https://www.g2.com/products/ifttt/reviews) — 4.5/5 stars (117 reviews)
- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (283 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews)
- [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) — 4.5/5 stars (576 reviews)

### Alternatives to Tray.ai

- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (755 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (747 reviews)
- [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) — 4.4/5 stars (398 reviews)
- [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2066 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (604 reviews)
- [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) — 4.5/5 stars (576 reviews)
- [Fivetran](https://www.g2.com/products/fivetran/reviews) — 4.3/5 stars (795 reviews)
- [Postman](https://www.g2.com/products/postman/reviews) — 4.6/5 stars (1775 reviews)

---
## Top Discussions

### Make

- Title: [What is Make (formerly Integromat) used for?](https://www.g2.com/discussions/what-is-make-formerly-integromat-used-for) — 2 comments
  > **Top comment:** "Hi,
Make (formely Integromat) is used to automate work actions by means of scenarios (for example, save your incoming emails in an excel spreadsheet without..."
- Title: [How good is Integromat?](https://www.g2.com/discussions/how-good-is-integromat) — 2 comments
  > **Top comment:** "So far it solved all the scenarios where I needed it, where Z***** failed. Once you understand how to use the data manipulation functions you can literally..."
- Title: [What is Integromat?](https://www.g2.com/discussions/what-is-integromat) — 2 comments
  > **Top comment:** "Integromat is a powerful integration platform that allows you to visualize, design and automate your work in minutes"
- Title: [Can i schedule an operation to run 24 hours after the trigger started?](https://www.g2.com/discussions/can-i-schedule-an-operation-to-run-24-hours-after-the-trigger-started) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Hey Diego, you can use our data store module to schedule the start of the operation, please watch this tutorial to get more info -..."
- Title: [How can i join and support the community?](https://www.g2.com/discussions/12121-how-can-i-join-and-support-the-community) — 2 comments, 1 upvote
  > **Top comment:** "You can find the official Integromat community at Facebook: https://www.facebook.com/groups/integromat/"

### Tray.ai

- Title: [Support?](https://www.g2.com/discussions/support-b843ff9e-a19e-43ea-bd5a-795bf95cca36) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Absolutely. We like talking with you to help you get started, coach, or co-build your dream integration. We'll pick-up your call, web-chat, email or smoke..."
- Title: [What is Tray.io used for?](https://www.g2.com/discussions/what-is-tray-io-used-for) — 1 comment
  > **Top comment:** "They do workflow automation and ETL I think."
- Title: [What is Tray io?](https://www.g2.com/discussions/what-is-tray-io) — 1 comment
  > **Top comment:** "Hi there! Tray.io is a low-code integration and automation platform that's used to connect SaaS systems together when out of the box integration is not..."
- Title: [Is there a plan to suppot several environments? Like staging, qa, production?](https://www.g2.com/discussions/tray-io-is-there-a-plan-to-suppot-several-environments-like-staging-qa-production) — 1 comment, 1 upvote
  > **Top comment:** "Thanks for the question Josue, we do currently support multiple environments through Workspaces. You could create a 'Staging' workspace, 'QA' workspace, and..."
- Title: [Performance, related to process a lot of data is something that we can improve taking more machine resources in our contract?](https://www.g2.com/discussions/performance-related-to-process-a-lot-of-data-is-something-that-we-can-improve-taking-more-machine-resources-in-our-contract) — 1 comment, 1 upvote
  > **Top comment:** "Thanks for the question. There are a variety of ways to optimize specific workflow steps and processes that can dramatically improve data processing..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/integromat-by-celonis-make-vs-tray-ai)