Compare Integrated Management System (IMS) and MasterControl Quality Management System 
At a Glance
Market Segments
Enterprise (48.4% of reviews)
Mid-Market (65.1% of reviews)
Entry-Level Pricing
Contact Us
Contact Us Per Year
Integrated Management System (IMS)
Star Rating
(69)4.6 out of 5
Market Segments
Enterprise (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Integrated Management System (IMS)MasterControl Quality Management System
Star Rating
(505)4.3 out of 5
Market Segments
Mid-Market (65.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about MasterControl Quality Management SystemSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Integrated Management System (IMS) excels in user satisfaction, boasting a higher overall rating compared to MasterControl Quality Management System. Users appreciate the intuitive interface and powerful risk management features, which allow for effective tracking of mitigation progress and decision-making through heatmaps and dashboards.
- According to verified reviews, Integrated Management System (IMS) stands out for its ease of use and setup, with users highlighting the straightforward onboarding process. This contrasts with MasterControl, where some users have noted challenges in configuration and setup, impacting their initial experience.
- Users say that Integrated Management System (IMS) provides exceptional visibility into processes, risks, and controls, making it easier to map service workflows directly to compliance requirements. This level of integration is a significant advantage for organizations looking to enhance service delivery consistency.
- Reviewers mention that while MasterControl Quality Management System is a comprehensive solution for quality management, it sometimes lacks the same level of flexibility and customization that users find in IMS. Users appreciate the constant improvements in MasterControl but desire more tailored features to fit their specific workflows.
- G2 reviewers highlight the quality of support provided by Integrated Management System (IMS), which is rated higher than that of MasterControl. Users have praised the responsiveness and helpfulness of the support team, which contributes to a more positive overall experience when addressing issues or seeking guidance.
- According to recent feedback, both systems have their strengths, but Integrated Management System (IMS) shines in areas like document control and corrective actions, receiving perfect scores in these categories. Users find these features crucial for maintaining compliance and improving overall quality processes, while MasterControl, although effective, does not match the same level of performance in these specific areas.
Pricing
Entry-Level Pricing
Integrated Management System (IMS)
Custom $
Contact Us
Features and package pricing is customized to your specific project needs.
- Customization
- Document Generation
- Process Design
MasterControl Quality Management System
Quality Excellence
Contact Us
Per Year
With all your quality and compliance data in one place, your entire organization can move faster and be more responsive. You’ll also have the new tools and business intelligence that will help you increase profitability and drive business excellence.
- Documents and Change
- Training and Exams
- Incidents and Corrective Actions (CA)
Free Trial
Integrated Management System (IMS)
Free Trial is available
MasterControl Quality Management System
No trial information availableRatings
Meets Requirements
9.1
50
8.6
425
Ease of Use
9.1
51
7.8
443
Ease of Setup
9.0
42
7.6
319
Ease of Admin
8.5
26
8.0
317
Quality of Support
9.3
51
8.6
420
Has the product been a good partner in doing business?
9.1
27
8.8
317
Product Direction (% positive)
8.8
47
9.2
417
Features by Category
Quality Management
Not enough data
7.1
62
Not enough data
6.7
64
Not enough data
6.9
60
Not enough data
7.0
59
Quality System
Not enough data
6.8
62
Not enough data
7.4
66
Not enough data
8.5
73
Not enough data
7.9
68
Usability
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.1
8
Reporting
Not enough data
8.1
8
Not enough data
7.5
8
Not enough data
7.7
8
Generative AI
Not enough data
6.3
5
Not enough data
6.3
5
Nonconformance
Not enough data
7.6
253
|
Verified
10.0
5
7.6
264
|
Verified
9.5
7
7.6
260
|
Verified
Quality system
10.0
8
8.8
290
|
Verified
9.6
8
8.2
286
|
Verified
9.0
7
6.8
285
|
Verified
Risk Management
9.3
5
7.1
240
|
Verified
9.4
6
6.9
234
|
Verified
Not enough data
6.8
232
|
Verified
Inspection Management
9.3
5
7.3
269
|
Verified
9.3
5
8.0
278
|
Verified
10.0
5
7.5
257
|
Verified
Compliance
10.0
7
Feature Not Available
Not enough data
6.9
210
|
Verified
Not enough data
7.0
215
|
Verified
Platform
9.3
7
7.3
227
|
Verified
9.8
8
8.5
250
|
Verified
10.0
6
6.6
228
|
Verified
9.6
9
7.6
260
|
Verified
Services
9.8
9
7.9
260
|
Verified
9.8
8
8.2
266
|
Verified
9.8
9
8.6
268
|
Verified
10.0
8
8.4
244
|
Verified
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Continuity Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI- Business Continuity Management
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
8.3
5
Not enough data
8.6
6
Not enough data
9.4
6
Not enough data
8.1
6
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
9.2
6
Regulatory Compliance
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Regulatory Information Management (RIM) SystemsHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Regulatory Affairs
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Monitoring - IT Risk Management
Not enough data
Not enough data
Agentic AI - IT Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform AI Features - Policy Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Regulatory Change Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.5
7
Not enough data
10.0
7
Not enough data
Process Management
8.6
32
Not enough data
8.9
28
Not enough data
8.8
20
Not enough data
8.8
20
Not enough data
9.5
13
Not enough data
8.8
17
Not enough data
9.4
25
Not enough data
Customization
8.4
33
Not enough data
9.1
31
Not enough data
9.2
32
Not enough data
10.0
17
Not enough data
9.6
16
Not enough data
Collaboration
8.8
30
Not enough data
9.0
23
Not enough data
8.9
30
Not enough data
8.9
26
Not enough data
Agentic AI - Business Process Management
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
Process Development
8.8
21
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.3
5
Workflow
Not enough data
9.0
5
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Not enough data
Platform
Not enough data
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.0
5
Not enough data
Not enough data
Application Design
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Integrated Management System (IMS) and MasterControl Quality Management System are categorized as Operational Risk Management, IT Risk Management, Audit Management, and Quality Management (QMS)
Unique Categories
Integrated Management System (IMS) is categorized as Other Process Automation, Business Continuity Management, Process Mining, Low-Code Development Platforms, Business Process Management, Policy Management, Regulatory Change Management, and Inspection Management
MasterControl Quality Management System is categorized as Regulatory Information Management (RIM) Systems, Electronic Trial Master File (eTMF), Complaint Management, Medical QMS, and Enterprise Content Management (ECM)
Reviews
Reviewers' Company Size
Integrated Management System (IMS)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MasterControl Quality Management System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.9%
Management Consulting
9.4%
Telecommunications
7.8%
Banking
7.8%
Aviation & Aerospace
6.3%
Other
57.8%
Pharmaceuticals
36.1%
Medical Devices
25.3%
Biotechnology
14.2%
Hospital & Health Care
5.0%
Manufacturing
3.8%
Other
15.6%
Alternatives
Discussions
Integrated Management System (IMS) has no discussions with answers
What is MasterControl Quality Management System used for?
1 Comment
JV
It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For...Read more
MasterControl Quality Management System has no more discussions with answers
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