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Compare IntakeQ and Solutionreach 
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At a Glance
Market Segments
Small-Business (76.9% of reviews)
Small-Business (88.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
IntakeQ
Star Rating
(13)4.7 out of 5
Market Segments
Small-Business (76.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about IntakeQSolutionreach
Star Rating
(167)4.3 out of 5
Market Segments
Small-Business (88.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolutionreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Solutionreach excels in its HIPAA-compliant messaging features, particularly highlighting the "Compliant Emailing" and "Message Lifespan" functionalities, which are rated at 9.4 and 9.6 respectively. In contrast, IntakeQ also offers strong HIPAA compliance but users mention that its messaging features, while effective, do not quite match the depth of Solutionreach's offerings.
- Reviewers mention that IntakeQ shines in patient convenience, especially with its "Form Workflow" and "Mobile Patient Intake" features, scoring 9.0 and 9.3 respectively. Users on G2 appreciate how these features streamline the intake process, whereas Solutionreach's scores in similar areas, like "Patient Check-in" at 8.0, indicate it may not be as user-friendly in this aspect.
- G2 users highlight that Solutionreach has a robust "EHR Integration" score of 9.3, which reviewers say enhances workflow efficiency significantly. On the other hand, IntakeQ's EHR integration is rated at 8.2, with users noting that while it is functional, it lacks some of the seamlessness that Solutionreach provides.
- Users say that the "Quality of Support" for IntakeQ is notably high, with a score of 9.3, which reviewers mention as a key factor in their satisfaction with the product. In comparison, Solutionreach's support quality is rated at 8.4, indicating that while it is good, it may not be as responsive or comprehensive as IntakeQ's support services.
- Reviewers mention that Solutionreach's "Patient Experience Management" feature, rated at 8.1, is effective but lacks some advanced functionalities that IntakeQ offers, particularly in "Patient Feedback Management," which scores 8.3. Users report that IntakeQ's tools for gathering and analyzing patient feedback are more intuitive and actionable.
- Users on G2 report that Solutionreach's "Practice Branding" capabilities are impressive, scoring 9.3, which helps practices maintain a strong online presence. However, reviewers mention that IntakeQ, while effective, does not provide the same level of customization and branding options, which could be a drawback for practices looking to enhance their brand identity.
Pricing
Entry-Level Pricing
IntakeQ
No pricing availableSolutionreach
No pricing availableFree Trial
IntakeQ
Free Trial is available
Solutionreach
No trial information availableRatings
Meets Requirements
9.5
10
8.7
150
Ease of Use
8.8
11
8.7
150
Ease of Setup
9.0
5
8.2
90
Ease of Admin
Not enough data
8.6
92
Quality of Support
9.3
10
8.4
148
Has the product been a good partner in doing business?
Not enough data
8.4
91
Product Direction (% positive)
10.0
9
8.5
141
Features by Category
Information Flow
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Patient Experience
Not enough data
8.2
11
Not enough data
8.7
9
Not enough data
9.2
12
Not enough data
8.3
10
Platform
Not enough data
8.8
12
Not enough data
8.8
13
Not enough data
9.4
9
Not enough data
8.9
9
Not enough data
8.6
11
Not enough data
8.8
11
Not enough data
9.7
10
Not enough data
9.3
10
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Convenience
9.0
5
Feature Not Available
9.0
5
6.5
9
9.2
6
Feature Not Available
9.4
6
7.8
12
9.4
6
8.1
12
Administration
9.3
5
6.9
12
Not enough data
8.1
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
8.3
6
8.2
12
9.7
6
Feature Not Available
Patient-Centered Functions
Not enough data
8.0
22
Not enough data
8.3
23
Not enough data
Feature Not Available
Not enough data
8.4
20
|
Verified
Not enough data
Feature Not Available
Operations
Not enough data
8.3
22
|
Verified
Not enough data
8.1
26
|
Verified
Not enough data
7.7
19
|
Verified
Not enough data
8.4
21
Not enough data
8.3
16
|
Verified
Not enough data
8.3
12
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Technology
9.7
5
Not enough data
8.3
5
Not enough data
9.4
6
Not enough data
Administration
9.3
5
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
Compliance
9.7
5
Not enough data
10.0
6
Not enough data
Categories
Categories
Shared Categories
IntakeQ and Solutionreach are categorized as Patient Intake
Unique Categories
IntakeQ is categorized as Telemedicine
Solutionreach is categorized as Patient Case Management, Patient Engagement, HIPAA Compliant Messaging, Patient Relationship Management (PRM), and Patient Scheduling
Reviews
Reviewers' Company Size
IntakeQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Solutionreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
23.1%
Hospital & Health Care
23.1%
Medical Practice
15.4%
Program Development
7.7%
Marketing and Advertising
7.7%
Other
23.1%
Medical Practice
50.3%
Hospital & Health Care
24.8%
Health, Wellness and Fitness
16.4%
Medical Devices
2.4%
Marketing and Advertising
2.4%
Other
3.6%
Discussions
IntakeQ has no discussions with answers
How do I make sure the reviews are getting on Google and Yelp?
2 Comments
CS
If you go into the platform under Online Presence, Smart review settings, you can see what accounts are linked. Hope that helps!Read more
Is Solution Reach only for US based companies ?
1 Comment
JL
Hi Andrea! Thank you so much for asking your question. My name is Jasmine and I'm a Research Analyst at G2. One of my areas of expertise is health care....Read more
I would love someone to contact us regarding the SR Intake issue we are having.
1 Comment
JL
Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care....Read more
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