Link copied to clipboard # InSync by Qualifacts vs TherapyNotes Comparison - What are their main differences? Share [ Export ](/compare/insync-by-qualifacts/therapynotes/export.csv) InSync by QualifactsTherapyNotes[+ Add Product](#) Pricing **InSync by Qualifacts** No pricing available **TherapyNotes** Free Trial **$25/mo** for the first clinician · Non-Profit (501c3) **Pricing Insights** from reviews Time to Implement **InSync by Qualifacts** 4 months Based on 8 responses **TherapyNotes** 1 monthFaster Based on 13 responses Return on Investment **InSync by Qualifacts** Not enough reviews yet **TherapyNotes** 8 months Based on 9 responses Perceived Cost **InSync by Qualifacts** Not enough reviews yet **TherapyNotes** $$$$$ Average Discount **InSync by Qualifacts** Not enough reviews yet **TherapyNotes** 5% ![InSync by Qualifacts](https://images.g2crowd.com/uploads/product/hd_favicon/4b1bfbe14e904724e911f07a5af8ea5e/insync-by-qualifacts.svg "InSync by Qualifacts") ![TherapyNotes](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "TherapyNotes") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **InSync by Qualifacts** Not enough data **TherapyNotes** [ Customer Support (2) ](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=1059092&qs=pros-and-cons#reviews)[ Customization (2) ](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=2084837&qs=pros-and-cons#reviews)[ Update Issues (2) ](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=1058658&qs=pros-and-cons#reviews)[ Account Management Issues (1) ](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=2084819&qs=pros-and-cons#reviews) Integrations **InSync by Qualifacts** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_528f622c63c3c11dc3f068e3abe26a0c/zoom-workplace.png "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews)[ View all ](https://www.g2.com/products/insync-by-qualifacts/integrations) **TherapyNotes** Not enough data Screenshots **InSync by Qualifacts** ![InSync by Qualifacts screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/118001/new-dashboard.png) **TherapyNotes** ![TherapyNotes screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/87587/180530-welcome-macbook.png) **Ratings** from reviews Meets Requirements **InSync by Qualifacts** **7.9** /10 Based on 14 responses **TherapyNotes** **9.0** /10 Based on 76 responses Ease of Use **InSync by Qualifacts** **7.9** /10 Based on 15 responses **TherapyNotes** **9.1** /10 Based on 76 responses Ease of Setup **InSync by Qualifacts** **7.5** /10 Based on 12 responses **TherapyNotes** **9.0** /10 Based on 22 responses Ease of Admin **InSync by Qualifacts** **7.0** /10 Based on 11 responses **TherapyNotes** **9.5** /10 Based on 20 responses Quality of Support **InSync by Qualifacts** **8.1** /10 Based on 15 responses **TherapyNotes** **9.1** /10 Based on 68 responses Has the product been a good partner in doing business? **InSync by Qualifacts** **7.9** /10 Based on 11 responses **TherapyNotes** **9.8** /10 Based on 20 responses Product Direction (% positive) **InSync by Qualifacts** **8.2** /10 Based on 13 responses **TherapyNotes** **7.9** /10 Based on 72 responses **Features** ratings from reviews Mental Health **8.8** /10 Based on 11 responses **9.0** /10 Based on 54 responses EHR **8.0** /10 Based on 11 responses **8.5** /10 Based on 21 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 68.4% Mid-Market(51-1000 emp.) 26.3% Enterprise(\> 1000 emp.) 5.3% Small-Business(50 or fewer emp.) 68.4% Mid-Market(51-1000 emp.) 26.3% Enterprise(\> 1000 emp.) 5.3% Small-Business(50 or fewer emp.) 78.8% Mid-Market(51-1000 emp.) 15.2% Enterprise(\> 1000 emp.) 6.1% Small-Business(50 or fewer emp.) 78.8% Mid-Market(51-1000 emp.) 15.2% Enterprise(\> 1000 emp.) 6.1% **Reviewers' Industry** [![InSync by Qualifacts](https://images.g2crowd.com/uploads/product/hd_favicon/4b1bfbe14e904724e911f07a5af8ea5e/insync-by-qualifacts.svg "InSync by Qualifacts")](https://www.g2.com/products/insync-by-qualifacts/reviews) InSync by Qualifacts Mental Health Care 57.9% Medical Practice 15.8% Hospital & Health Care 10.5% Non-Profit Organization Management 5.3% Individual & Family Services 5.3% Other 5.3% [![TherapyNotes](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "TherapyNotes")](https://www.g2.com/products/therapynotes/reviews) TherapyNotes Mental Health Care 75.5% Hospital & Health Care 5.1% Health, Wellness and Fitness 4.1% Primary/Secondary Education 2.0% Medical Practice 2.0% Other 11.2% Alternatives **InSync by Qualifacts Alternatives** ![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic") [ Epic ](/products/epic/reviews) ![EHRYourWay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ea97490ddd1756db33624254b06187d/ehryourway.png "EHRYourWay") [ EHRYourWay ](/products/ehryourway/reviews) ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") [ ModMed ](/products/modmed/reviews) ![Zanda Health](https://images.g2crowd.com/uploads/product/hd_favicon/335061647feaffc30ec59e62d80a771c/zanda-health.svg "Zanda Health") [ Zanda (formerly Power Diary) ](/products/zanda-health/reviews) **TherapyNotes Alternatives** ![TheraNest by Ensora Health](https://images.g2crowd.com/uploads/product/hd_favicon/c8dc1c53114dc278749b1870ccae4c1c/theranest-by-ensora-health.svg "TheraNest by Ensora Health") [ TheraNest by Ensora Health ](/products/theranest-by-ensora-health/reviews) ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") [ Tebra (previously Kareo +... ](/products/tebra-previously-kareo-patientpop/reviews) ![SimplePractice](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "SimplePractice") [ SimplePractice ](/products/simplepractice/reviews) ![Zanda Health](https://images.g2crowd.com/uploads/product/hd_favicon/335061647feaffc30ec59e62d80a771c/zanda-health.svg "Zanda Health") [ Zanda (formerly Power Diary) ](/products/zanda-health/reviews) ## InSync by Qualifacts vs TherapyNotes FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between TherapyNotes vs InSync by Qualifacts? TherapyNotes stands out for higher reviewer satisfaction, especially in ease of use and support, while InSync by Qualifacts is noted for its e-prescription features. | | [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) | [InSync by Qualifacts](https://www.g2.com/products/insync-by-qualifacts/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.4/5 (99 reviews) | 3.9/5 (20 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 9.0 | 7.5 | | Quality of Support score | 9.1 | 8.1 | | Top Reviewer-Cited Strength | Customer Support | E-Prescription Features | ### How do the pricing models of TherapyNotes and InSync by Qualifacts compare? TherapyNotes is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to InSync by Qualifacts. - **TherapyNotes:** Reviewers describe the pricing as fair and competitive for private practices, with several noting satisfaction relative to other EHRs. - **InSync by Qualifacts:** Recent reviews highlight frustration with being charged in full for malfunctioning features and excess usage fees, with unresolved billing issues impacting perceived value. - **Switching reasons:** Reviewers cite dissatisfaction with InSync by Qualifacts' billing practices and unresolved support tickets as reasons for considering alternatives. ### What are the best alternatives to TherapyNotes and InSync by Qualifacts? The top three alternatives to TherapyNotes and InSync by Qualifacts are Epic, TheraNest by Ensora Health, and Tebra (previously Kareo + PatientPop). | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) | 4.4/5 (99 reviews) | Small-Business | Pricing is described as fair and competitive for private practices. | Customer Support | | [InSync by Qualifacts](https://www.g2.com/products/insync-by-qualifacts/reviews) | 3.9/5 (20 reviews) | Small-Business | Reviewers report frustration with billing for malfunctioning features. | E-Prescription Features | | [Epic](https://www.g2.com/products/epic/reviews) | 4.2/5 (938 reviews) | Enterprise | — | — | | [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) | 4.3/5 (140 reviews) | Small-Business | — | — | | [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) | 4.1/5 (260 reviews) | Small-Business | — | — | ### Which Mental Health features should I prioritize when comparing TherapyNotes and InSync by Qualifacts? Buyers comparing TherapyNotes and InSync by Qualifacts should prioritize Billing, Ease of Use, Customization, E-Prescription, and Customer Support. - **Billing:** TherapyNotes has a 9.5 Ease of Admin score and 1 all-time billing issue mention; InSync by Qualifacts is cited for unresolved billing problems in recent reviews. - **Ease of Use:** TherapyNotes scores 9.1, InSync by Qualifacts 7.9. - **Customization:** Both products are cited for customization, with TherapyNotes having 2 all-time mentions and InSync by Qualifacts praised for customizable forms and templates in recent reviews. - **E-Prescription:** InSync by Qualifacts offers e-prescription features not present in TherapyNotes. - **Customer Support:** TherapyNotes has a 9.1 Quality of Support score and 2 all-time support mentions; InSync by Qualifacts scores 8.1, with recent reviews noting unresolved support tickets. ### What are the pros and cons of TherapyNotes vs InSync by Qualifacts? TherapyNotes is strongest in customer support and ease of use, while InSync by Qualifacts is noted for its e-prescription features and customization. - **TherapyNotes strengths:** Customer support (2 all-time mentions), ease of use (2 all-time mentions), customization (2 all-time mentions), intuitive navigation, and robust billing and scheduling features. - **TherapyNotes trade-offs:** Limited integrations, update issues (2 all-time mentions), some billing and reporting limitations, and occasional negative feedback on customer support (1 all-time mention). - **InSync by Qualifacts strengths:** E-prescription features, customizable forms and templates, and behavioral health-specific templates. - **InSync by Qualifacts trade-offs:** Recent reviews cite unresolved billing and eligibility issues, poor support resolution, and frustration with being charged for malfunctioning features. ### Is TherapyNotes or InSync by Qualifacts better for small businesses? TherapyNotes is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment. - **TherapyNotes:** Largest segment is Small-Business; reviewers consistently highlight ease of use, onboarding, and customer support as benefits for small practices. - **InSync by Qualifacts:** Largest segment is Small-Business; recent reviews from small-business users report significant challenges with support and billing, impacting daily operations. ### Which Mental Health platform has better integrations? TherapyNotes and InSync by Qualifacts are at parity for integrations, with reviewers noting limited integration options for both platforms. - **TherapyNotes:** Reviewers mention limited integrations, specifically noting the need for improved connections with Google Workspace and QuickBooks. - **InSync by Qualifacts:** Recent reviews reference integration with Zoom for telehealth, but also cite issues with telehealth and eligibility integrations not functioning as expected. ### How do TherapyNotes and InSync by Qualifacts compare on customer support? TherapyNotes outperforms InSync by Qualifacts on Quality of Support by a full point (9.1 vs 8.1), a material difference. - **TherapyNotes:** Reviewers consistently praise accessible, knowledgeable, and responsive customer support, with 2 all-time support mentions and a 9.1 support score. - **InSync by Qualifacts:** Recent reviews highlight unresolved support tickets, lack of proactive communication, and slow resolution, reflected in an 8.1 support score. ### Which is easier to implement, TherapyNotes or InSync by Qualifacts? TherapyNotes is easier to implement, with a 9.0 Ease of Setup score compared to InSync by Qualifacts at 7.5. - **TherapyNotes:** Reviewers describe onboarding as easy, with helpful tutorials and support throughout the setup process. - **InSync by Qualifacts:** Recent reviews note a heavy initial setup and learning curve, with new staff requiring extra time and guidance to become comfortable with the platform. ### Which product has better Billing? TherapyNotes is favored for Billing, with higher satisfaction scores and more positive reviewer sentiment. - **TherapyNotes:** 9.5 Ease of Admin score, 9.1 Ease of Use, and 1 all-time billing issue mention; reviewers highlight efficient billing, ERA and EDI features, and streamlined claims processing. - **InSync by Qualifacts:** Recent reviews cite unresolved billing issues, malfunctioning features, and frustration with being charged for non-functional billing tools. ## InSync by Qualifacts vs TherapyNotes When assessing the two solutions, reviewers found TherapyNotes easier to use, set up, and administer. Reviewers also preferred doing business with TherapyNotes overall. - Reviewers felt that TherapyNotes meets the needs of their business better than InSync by Qualifacts. - When comparing quality of ongoing product support, reviewers felt that TherapyNotes is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of InSync by Qualifacts over TherapyNotes.