Compare InStream Group and Sugar Sell 
At a Glance
Market Segments
Small-Business (43.0% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
$0 per user
$19.00 Per Month
InStream Group
Star Rating
(122)4.2 out of 5
Market Segments
Small-Business (43.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per user
Browse all 5 pricing plansSugar Sell
Star Rating
(774)3.8 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansInStream Group vs Sugar Sell
When assessing the two solutions, reviewers found InStream Group easier to use, set up, and administer. Reviewers also preferred doing business with InStream Group overall.
- Reviewers felt that InStream Group meets the needs of their business better than Sugar Sell.
- When comparing quality of ongoing product support, reviewers felt that InStream Group is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of InStream Group over Sugar Sell.
Pricing
Entry-Level Pricing
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
InStream Group
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
8.7
107
8.0
612
Ease of Use
8.8
108
7.6
648
Ease of Setup
8.4
44
7.2
345
Ease of Admin
8.5
43
7.6
319
Quality of Support
8.9
106
7.7
555
Has the product been a good partner in doing business?
8.9
42
7.8
303
Product Direction (% positive)
9.1
105
7.1
599
Features by Category
Sales Force Automation
8.8
87
|
Verified
8.2
502
|
Verified
Feature Not Available
7.6
322
8.3
81
|
Verified
7.8
469
|
Verified
8.5
82
|
Verified
7.7
487
|
Verified
8.3
78
|
Verified
7.2
358
|
Verified
8.3
80
|
Verified
7.4
412
|
Verified
8.3
81
|
Verified
7.3
346
|
Verified
8.3
79
|
Verified
7.4
348
|
Verified
8.5
82
|
Verified
7.7
376
|
Verified
Marketing Automation
8.6
78
|
Verified
7.1
354
|
Verified
Feature Not Available
7.2
361
|
Verified
8.5
81
|
Verified
7.9
427
|
Verified
Feature Not Available
7.0
312
|
Verified
Customer Support
8.4
80
|
Verified
7.9
386
|
Verified
8.2
80
|
Verified
7.6
348
|
Verified
8.4
79
|
Verified
7.7
358
|
Verified
8.1
78
|
Verified
7.4
292
8.4
80
|
Verified
7.7
313
|
Verified
Reporting & Analytics
8.3
81
|
Verified
7.7
469
|
Verified
8.5
82
|
Verified
8.0
475
|
Verified
8.4
77
|
Verified
7.4
366
|
Verified
Mobile & Social
8.3
78
|
Verified
7.2
269
|
Verified
8.4
79
|
Verified
7.2
267
|
Verified
8.2
75
|
Verified
7.4
331
|
Verified
Platform
7.7
33
|
Verified
8.2
260
|
Verified
7.8
33
|
Verified
7.8
255
|
Verified
7.9
34
|
Verified
8.1
268
|
Verified
8.5
33
|
Verified
7.9
168
|
Verified
7.9
29
|
Verified
8.2
214
|
Verified
7.6
30
7.5
216
|
Verified
8.2
31
|
Verified
7.6
257
|
Verified
7.5
30
|
Verified
7.2
199
|
Verified
Integration
7.4
32
|
Verified
7.6
260
|
Verified
7.6
31
|
Verified
7.7
202
|
Verified
7.5
31
|
Verified
7.3
198
|
Verified
Generative AI
Not enough data
6.3
28
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
InStream Group and Sugar Sell are categorized as CRM
Unique Categories
InStream Group has no unique categories
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
InStream Group
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.4%
Retail
9.6%
Telecommunications
7.0%
Hospital & Health Care
5.3%
Marketing and Advertising
5.3%
Other
61.4%
Information Technology and Services
13.2%
Computer Software
10.4%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.3%
Alternatives
Discussions
InStream Group has no discussions with answers
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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