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At a Glance
Market Segments
Small-Business (95.6% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
Free Trial Per Month
$25.00 1 User Per Month
Instantly
Star Rating
(3,930)4.8 out of 5
Market Segments
Small-Business (95.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(25,298)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Instantly excels in ease of use, scoring 9.5 compared to Salesforce Sales Cloud's 8.2. Reviewers mention that Instantly's intuitive interface allows for quick onboarding and minimal training, making it ideal for small businesses.
- Reviewers mention that Instantly offers a free trial, making it accessible for small businesses looking to test the software without financial commitment, while Salesforce Sales Cloud starts at $25.00, which some users find a barrier to entry.
- G2 users highlight that Instantly has superior customer support, with a score of 9.6 compared to Salesforce's 8.1. Users say that Instantly's support team is responsive and helpful, which is crucial for small businesses that may lack dedicated IT resources.
- Users on G2 report that Instantly's lead management features, scoring 9.4, are more effective than Salesforce's 8.5. Reviewers mention that Instantly's automated follow-up and qualification processes streamline their sales efforts significantly.
- Reviewers mention that Salesforce Sales Cloud has a more robust set of features for mid-market companies, particularly in opportunity and pipeline management, scoring 8.7 compared to Instantly's 9.0. However, users say that Instantly's simplicity makes it more effective for small businesses that need straightforward solutions.
- Users say that Instantly's email marketing capabilities, scoring 9.5, outperform Salesforce's 8.0. Reviewers mention that the ease of creating and managing campaigns in Instantly is a significant advantage for small businesses looking to enhance their outreach efforts.
Pricing
Entry-Level Pricing
Instantly
Free
Free Trial
Per Month
Everything you need to scale your cold outreach campaigns.
- Unlimited email sending accounts
- Unlimited domain warmup
- Advanced sequences
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Instantly
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.4
3,372
8.8
13,791
Ease of Use
9.5
3,535
8.2
17,771
Ease of Setup
9.2
2,702
7.8
8,736
Ease of Admin
9.4
1,824
7.9
4,441
Quality of Support
9.6
3,345
8.1
12,029
Has the product been a good partner in doing business?
9.5
1,797
8.4
4,404
Product Direction (% positive)
9.8
3,406
8.2
13,465
Features by Category
Sales Force Automation
9.0
156
8.8
9451
|
Verified
8.6
150
8.3
6390
|
Verified
8.9
163
8.7
9172
|
Verified
8.9
151
8.3
9430
|
Verified
8.6
151
8.0
7312
|
Verified
8.9
152
8.2
7603
|
Verified
8.6
146
8.0
6751
|
Verified
8.5
141
8.1
6650
|
Verified
8.6
149
8.3
7402
|
Verified
Marketing Automation
9.4
154
8.0
6663
|
Verified
9.4
155
8.1
6985
|
Verified
9.3
155
8.5
8011
|
Verified
9.0
159
7.9
5423
Customer Support
8.9
152
8.3
6808
|
Verified
9.1
149
8.1
6381
|
Verified
9.0
148
8.2
6778
|
Verified
8.2
139
8.0
5494
|
Verified
8.8
143
8.2
5984
|
Verified
Reporting & Analytics
9.0
137
8.5
8930
|
Verified
9.2
135
8.5
9117
|
Verified
8.7
135
8.2
7425
|
Verified
Mobile & Social
8.6
141
7.9
5613
|
Verified
8.4
129
7.8
5245
|
Verified
8.5
132
7.7
6093
|
Verified
Platform
8.7
191
8.5
3585
|
Verified
8.9
185
8.5
3592
|
Verified
9.0
183
8.6
3617
|
Verified
8.5
184
8.4
2895
|
Verified
8.5
181
8.5
3168
|
Verified
8.8
179
8.1
3189
|
Verified
9.3
186
8.7
3591
|
Verified
8.6
191
8.1
3023
Integration
9.2
157
8.5
2599
|
Verified
8.8
153
8.5
3051
|
Verified
8.8
151
8.5
2890
|
Verified
Generative AI
8.7
114
7.6
882
Agentic AI - CRM
8.2
11
7.9
244
7.9
11
7.9
244
7.4
11
8.2
241
7.1
11
8.0
238
7.7
11
8.0
236
7.6
11
8.1
238
8.0
11
8.2
240
Email Marketing
8.9
2337
Not enough data
9.3
2367
Not enough data
9.5
2371
Not enough data
9.4
2334
Not enough data
9.6
2387
Not enough data
9.4
2341
Not enough data
9.1
2228
Not enough data
9.1
2052
Not enough data
8.4
1942
Not enough data
Reporting & Analytics
9.2
2294
Not enough data
9.2
2296
Not enough data
Generative AI
8.7
1398
Not enough data
8.7
1405
Not enough data
Agentic AI - Email Marketing
8.4
57
Not enough data
8.3
56
Not enough data
8.7
57
Not enough data
8.8
56
Not enough data
8.8
56
Not enough data
Integration
9.3
2332
Not enough data
8.9
2200
Not enough data
8.7
2166
Not enough data
8.7
2048
Not enough data
8.2
1999
Not enough data
8.2
1930
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Availability
9.1
531
Not enough data
9.1
522
Not enough data
8.9
507
Not enough data
8.7
191
Not enough data
Data Accuracy
9.1
484
Not enough data
9.1
500
Not enough data
8.8
212
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
462
Not enough data
9.2
467
Not enough data
9.4
501
Not enough data
9.3
469
Not enough data
8.8
447
Not enough data
8.9
472
Not enough data
Features
9.2
472
Not enough data
8.9
495
Not enough data
9.0
461
Not enough data
9.0
474
Not enough data
9.1
458
Not enough data
8.8
446
Not enough data
9.0
463
Not enough data
9.2
455
Not enough data
9.3
472
Not enough data
Lead Intelligence
8.7
169
Not enough data
8.9
170
Not enough data
8.9
170
Not enough data
Lead Management
9.0
194
Not enough data
8.5
197
Not enough data
8.9
192
Not enough data
Marketing Campaigns
8.6
205
Not enough data
8.3
227
Not enough data
8.5
205
Not enough data
8.9
195
Not enough data
8.9
194
Not enough data
Campaign Execution
8.4
162
Not enough data
8.9
179
Not enough data
8.5
160
Not enough data
9.4
161
Not enough data
Agentic AI - Account Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.8
436
8.6
271
9.0
410
8.8
293
9.4
454
8.8
315
8.9
404
8.6
289
Organization
9.1
413
8.9
350
9.1
395
8.8
341
9.0
400
8.8
335
Performance Analysis
8.8
406
8.4
283
9.2
432
8.8
306
Sales Analysis
8.6
443
8.4
284
8.7
404
8.8
298
Generative AI
9.0
289
8.5
123
9.0
286
8.4
123
Agentic AI - AI Sales Assistant
8.7
5
9.1
26
8.7
5
9.0
26
8.0
5
8.9
25
8.3
5
9.0
24
9.0
5
9.2
25
8.0
5
9.1
25
7.3
5
9.1
25
Diagnosis
8.8
1496
Not enough data
9.2
1542
Not enough data
9.1
1575
Not enough data
9.2
1478
Not enough data
Tracking
9.1
1496
Not enough data
9.1
1455
Not enough data
9.3
1556
Not enough data
9.1
1472
Not enough data
9.0
1464
Not enough data
Reporting
9.3
1612
Not enough data
9.3
1626
Not enough data
9.2
1562
Not enough data
9.0
1586
Not enough data
Agentic AI - Email Deliverability
8.7
37
Not enough data
8.8
38
Not enough data
8.8
38
Not enough data
8.8
38
Not enough data
9.0
38
Not enough data
Integrated Workflows
8.3
240
8.7
519
9.2
244
8.5
511
7.0
230
8.1
467
7.4
229
8.1
462
8.2
250
8.9
521
7.7
231
8.4
470
7.9
241
8.6
483
Repeatability and Reportability
8.0
224
8.4
484
8.2
220
8.7
502
8.4
222
8.7
498
7.9
230
8.4
484
7.4
221
7.8
418
AI and Automation
8.4
231
8.5
463
8.3
234
8.4
470
8.4
232
8.3
429
8.1
230
8.0
433
8.1
218
7.8
415
Generative AI
8.3
223
7.4
269
Agentic AI - Sales Engagement
8.2
76
8.3
89
8.2
76
8.5
90
8.1
77
8.6
87
8.1
74
8.4
89
8.0
76
8.3
89
8.1
75
8.3
89
7.9
75
8.5
88
Call Analytics
Not enough data
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
57
Agentic AI - Conversation Intelligence
Not enough data
8.8
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Lead Intelligence
9.2
508
Not enough data
8.9
500
Not enough data
9.0
505
Not enough data
9.0
503
Not enough data
8.5
513
Not enough data
Agentic AI - Lead Intelligence
7.5
8
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
166
Not enough data
8.5
171
Quota & Capacity Management - Sales Planning
Not enough data
8.4
168
Not enough data
8.4
175
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
57
Not enough data
8.5
56
Agentic AI - Lead Mining
8.8
11
Not enough data
8.3
11
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
7.8
52
Not enough data
8.2
52
Not enough data
7.9
52
Not enough data
8.0
53
Attribution
Not enough data
8.9
447
Not enough data
8.9
451
Not enough data
8.6
433
Discovery
Not enough data
8.9
454
Not enough data
8.6
449
Not enough data
8.6
431
Management
Not enough data
8.5
419
Not enough data
8.7
437
Platform
Not enough data
8.6
429
Not enough data
8.6
429
Agentic AI - Sales Performance Management
Not enough data
8.5
74
Not enough data
8.6
74
Not enough data
8.6
75
Incentives
Not enough data
8.2
438
Not enough data
8.4
501
Not enough data
8.0
436
Not enough data
8.6
513
Personalization
Not enough data
8.6
482
Not enough data
8.8
559
Not enough data
8.9
591
Not enough data
8.6
536
Administrative
Not enough data
8.8
564
Not enough data
8.5
527
Not enough data
8.4
508
Agentic AI - Email Tracking
8.7
33
8.2
65
8.6
33
8.4
63
8.6
32
8.4
63
8.6
32
8.3
64
8.4
32
8.4
64
8.5
32
8.3
63
8.5
32
8.4
66
Analytics
9.3
927
8.3
570
9.2
901
8.4
578
8.9
861
8.4
592
Customizations
9.3
888
8.7
622
9.5
920
8.5
590
9.1
951
8.6
626
9.3
918
8.4
571
9.1
900
8.4
599
Generative AI
8.9
637
7.5
292
Agentic AI - Sales Analytics
Not enough data
8.3
80
Not enough data
8.6
79
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
8.3
79
Data Sourcing
Not enough data
8.5
965
Not enough data
8.7
996
Not enough data
8.3
900
Not enough data
8.7
1027
Not enough data
8.6
960
Predictive Analytics
Not enough data
8.4
942
Not enough data
8.6
955
Not enough data
8.1
853
Not enough data
8.3
893
Sales Management
Not enough data
8.7
982
Not enough data
8.1
856
Not enough data
8.6
977
Not enough data
8.8
1045
Agentic AI - Outbound Call Tracking
Not enough data
8.5
38
Not enough data
8.5
39
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
43
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
187
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
211
Not enough data
8.5
246
Feedback
Not enough data
8.8
239
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
32
Not enough data
8.2
32
Not enough data
8.3
32
Content Management
Not enough data
8.3
352
Not enough data
8.2
343
Not enough data
8.2
328
Not enough data
8.5
319
Not enough data
8.3
336
Analytics
Not enough data
8.7
343
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.6
25
Not enough data
8.7
25
Not enough data
8.6
25
Revenue Enablement - Sales Enablement
Not enough data
8.5
25
Not enough data
8.5
26
Not enough data
9.1
25
Categories
Categories
Shared Categories
Instantly and Salesforce Sales Cloud are categorized as Sales Engagement, AI Sales Assistant, Email Tracking, and CRM
Unique Categories
Instantly is categorized as Email Deliverability, Account Data Management, Lead Mining, Lead Intelligence, Visitor Identification, Sales Intelligence, and Email Marketing
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Sales Performance Management, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Instantly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
45.4%
Computer Software
8.5%
Information Technology and Services
6.9%
Consulting
5.5%
Staffing and Recruiting
4.0%
Other
29.7%
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
What is Instantly used for?
7 Comments
AP
a) Sending cold emails
b) Searching for prospects
Read more
Instantly has no more discussions with answers
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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