# Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Instantly Comparison
---
## AI Generated Summary
- Users report that Salesforce Marketing Cloud Engagement excels in its **Sales Force Automation** features, particularly in _Contact & Account Management_ and _Opportunity & Pipeline Management_, with ratings of 9.1 and 9.0 respectively. In contrast, Instantly, while strong in other areas, does not focus as heavily on these functionalities.
- Reviewers mention that Instantly shines in **Email Marketing** , particularly in _High-Volume Sending_ and _Sending Outbound Emails_, achieving ratings of 9.5 and 9.6. Users on G2 appreciate the ease of managing email lists, which is rated 9.3, making it a preferred choice for small businesses focused on email campaigns.
- G2 users highlight that Salesforce Marketing Cloud Engagement has a robust **Marketing Automation** suite, with high ratings in _Email Marketing_ (9.5) and _Campaign Management_ (9.6). However, users report that Instantly's overall marketing automation capabilities are more user-friendly, with an ease of use rating of 9.5 compared to Salesforce's 7.7.
- Users say that Instantly's **Customer Support** is exceptional, with a quality rating of 9.6, which reviewers attribute to its responsive support portal and comprehensive knowledge base. In contrast, Salesforce's support quality is rated at 7.7, indicating room for improvement in this area.
- Reviewers mention that Salesforce Marketing Cloud Engagement offers superior **Data Availability** features, particularly in _Contact Data Availability_ (9.2) and _Company Data Availability_ (9.1). Users on G2 appreciate the depth of data insights, while Instantly's data capabilities, although strong, do not match this level of detail.
- Users report that Instantly's **Generative AI** features, particularly in _AI Text Generation_ and _AI Text Summarization_, are rated highly at 9.0 and 9.0 respectively, showcasing its innovative approach to content creation. In comparison, Salesforce's generative AI features are rated lower, indicating that Instantly may be more appealing for users looking for advanced AI capabilities.



| | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 4,462 | 4,094 | 
| **Largest Market Segment** | Mid-Market (48.1% of reviews) | Small-Business (95.1% of reviews) | 
| **Entry Level Price** | Starting at $1,250.00 Per Month | Free Trial Per Month | 

---
## Top Pros & Cons

### Agentforce Marketing (formerly Salesforce Marketing Cloud)

Pros:
- Ease of Use (341 reviews)
- Automation (197 reviews)

Cons:
- Learning Curve (218 reviews)
- Steep Learning Curve (154 reviews)

### Instantly

Pros:
- Ease of Use (686 reviews)
- Helpful (497 reviews)

Cons:
- Expensive (198 reviews)
- Missing Features (190 reviews)

---
## Ratings Comparison
| Rating | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
  | **Meets Requirements** | 8.2 (3292 reviews) | 9.3 (3461 reviews) | 
  | **Ease of Use** | 7.6 (3470 reviews) | 9.4 (3642 reviews) | 
  | **Ease of Setup** | 7.3 (1959 reviews) | 9.2 (2808 reviews) | 
  | **Ease of Admin** | 7.8 (1714 reviews) | 9.4 (1849 reviews) | 
  | **Quality of Support** | 7.7 (3106 reviews) | 9.5 (3432 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (1680 reviews) | 9.5 (1823 reviews) | 
  | **Product Direction (% positive)** | 7.5 (3180 reviews) | 9.8 (3494 reviews) | 

---
## Pricing

### Agentforce Marketing (formerly Salesforce Marketing Cloud)

#### Entry-Level Pricing

Plan: Pro

Price: Starting at $1,250.00 Per Month

Description: Personalized marketing automation with email solutions

Key Features:
- Email Marketing
- Content Creation
- Integration with Salesforce Sales Cloud

[Browse all 3 editions](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/pricing)

#### Free Trial

No

### Instantly

#### Entry-Level Pricing

Plan: Free

Price: Free Trial Per Month

Description: Everything you need to scale your cold outreach campaigns.

Key Features:
- Unlimited email sending accounts
- Unlimited domain warmup
- Advanced sequences

[Browse all 4 editions](https://www.g2.com/products/instantly/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | 8.7/10 | 217 |

#### Sales Force Automation

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 9.0 (157 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.6 (151 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 9.0 (164 reviews) | 
| **Task / Activity Management** | Not enough data | 8.9 (152 reviews) | 
| **Territory & Quota Management** | Not enough data | 8.6 (152 reviews) | 
| **Desktop Integration** | Not enough data | 9.0 (153 reviews) | 
| **Product & Price List Management** | Not enough data | 8.6 (147 reviews) | 
| **Quote & Order Management** | Not enough data | 8.5 (142 reviews) | 
| **Customer Contract Management** | Not enough data | 8.6 (150 reviews) | 

#### Marketing Automation

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Email Marketing** | Not enough data | 9.4 (156 reviews) | 
| **Campaign Management** | Not enough data | 9.4 (157 reviews) | 
| **Lead Management** | Not enough data | 9.3 (157 reviews) | 
| **Marketing ROI Analytics** | Not enough data | 9.0 (160 reviews) | 

#### Customer Support

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Case Management** | Not enough data | 8.9 (153 reviews) | 
| **Customer Support Portal** | Not enough data | 9.1 (150 reviews) | 
| **Knowledge Base** | Not enough data | 9.0 (150 reviews) | 
| **Call Center Features** | Not enough data | 8.2 (140 reviews) | 
| **Support Analytics** | Not enough data | 8.8 (144 reviews) | 

#### Reporting & Analytics

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Reporting** | Not enough data | 8.9 (138 reviews) | 
| **Dashboards** | Not enough data | 9.2 (136 reviews) | 
| **Forecasting** | Not enough data | 8.7 (136 reviews) | 

#### Mobile & Social

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.6 (142 reviews) | 
| **Social Network Integration** | Not enough data | 8.4 (130 reviews) | 
| **Mobile User Support** | Not enough data | 8.5 (133 reviews) | 

#### Platform

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Customization** | Not enough data | 8.7 (193 reviews) | 
| **Workflow Capability** | Not enough data | 8.9 (187 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.0 (183 reviews) | 
| **Internationalization** | Not enough data | 8.5 (184 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 8.5 (181 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 8.8 (180 reviews) | 
| **Performance and Reliability** | Not enough data | 9.3 (187 reviews) | 
| **Output Document Generation** | Not enough data | 8.6 (192 reviews) | 

#### Integration

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 9.2 (158 reviews) | 
| **Integration APIs** | Not enough data | 8.9 (155 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 8.8 (152 reviews) | 

#### Generative AI

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.7 (115 reviews) | 

#### Agentic AI - CRM

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (12 reviews) | 
| **Multi-step Planning** | Not enough data | 8.1 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (12 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (12 reviews) | 
| **Decision Making** | Not enough data | 8.2 (12 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | 8.9/10 | 2620 |

#### Email Marketing

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Email and Mobile Preview** | Not enough data | 8.9 (2340 reviews) | 
| **Manage Email Lists** | Not enough data | 9.3 (2372 reviews) | 
| **High-Volume Sending** | Not enough data | 9.5 (2380 reviews) | 
| **Building and Personalizing Emails** | Not enough data | 9.4 (2342 reviews) | 
| **Sending Outbound Emails** | Not enough data | 9.6 (2405 reviews) | 
| **Manage Email Deliverability** | Not enough data | 9.4 (2356 reviews) | 
| **Automated Email Responses** | Not enough data | 9.1 (2235 reviews) | 
| **Multi-user Account** | Not enough data | 9.1 (2054 reviews) | 
| **Surveys** | Not enough data | 8.4 (1944 reviews) | 

#### Reporting & Analytics

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **A/B Testing** | Not enough data | 9.2 (2301 reviews) | 
| **Basic Reporting** | Not enough data | 9.2 (2304 reviews) | 

#### Generative AI

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.7 (1402 reviews) | 
| **AI Text Summarization** | Not enough data | 8.7 (1406 reviews) | 

#### Agentic AI - Email Marketing

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (59 reviews) | 
| **Autonomous Task Execution** | Not enough data | 8.3 (57 reviews) | 
| **Multi-step Planning** | Not enough data | 8.8 (59 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (57 reviews) | 

#### Integration

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 9.3 (2336 reviews) | 
| **Integration APIs** | Not enough data | 8.9 (2204 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 8.7 (2167 reviews) | 
| **CRM Integration** | Not enough data | 8.7 (2048 reviews) | 
| **Social Media Integration** | Not enough data | 8.2 (1999 reviews) | 
| **E-Commerce Integration** | Not enough data | 8.2 (1930 reviews) | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | 7.4/10 | 1298 |
| **Instantly** | N/A | N/A |

#### Email Marketing

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Building and Personalizing Emails** | 7.9 (1177 reviews) | Not enough data | 
| **Sending Outbound Emails** | 8.4 (1174 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.1 (1152 reviews) | Not enough data | 
| **Automated Email Responses** | 8.2 (1073 reviews) | Not enough data | 

#### Online Marketing

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Landing Pages and Forms** | 7.4 (1065 reviews) | Not enough data | 
| **Dynamic Content** | 7.4 (893 reviews) | Not enough data | 
| **A/B Testing** | 7.5 (843 reviews) | Not enough data | 
| **Mobile Optimized** | 7.2 (918 reviews) | Not enough data | 
| **Search Tracking and Optimization** | 7.3 (854 reviews) | Not enough data | 

#### Lead Management

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Marketing Lead Database** | 8.0 (1034 reviews) | Not enough data | 
| **Data Quality Management** | 7.6 (995 reviews) | Not enough data | 
| **Segmentation** | 8.0 (1047 reviews) | Not enough data | 
| **Lead Scoring and Grading** | 7.9 (1025 reviews) | Not enough data | 
| **Lead Nurturing** | 8.1 (1027 reviews) | Not enough data | 
| **Online Behavior Tracking** | 7.8 (966 reviews) | Not enough data | 
| **Automated Alerts and Tasks** | 7.9 (923 reviews) | Not enough data | 
| **CRM Lead Integration** | 8.3 (1040 reviews) | Not enough data | 

#### Campaign Management

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Program Management** | 7.6 (878 reviews) | Not enough data | 
| **Event / Webinar Marketing** | 7.6 (771 reviews) | Not enough data | 
| **Calendaring** | 7.1 (670 reviews) | Not enough data | 
| **Budgeting** | 6.7 (201 reviews) | Not enough data | 

#### Social

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Social Listening** | 6.3 (376 reviews) | Not enough data | 
| **Social Sharing** | 6.6 (566 reviews) | Not enough data | 
| **Social Campaigns** | 6.9 (216 reviews) | Not enough data | 
| **Social Media Engagement** | 7.0 (203 reviews) | Not enough data | 
| **Social Media Advertising** | 6.9 (177 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Basic Reporting** | 7.4 (1072 reviews) | Not enough data | 
| **Web Analytics** | 6.9 (892 reviews) | Not enough data | 
| **ROI Analytics** | 6.5 (771 reviews) | Not enough data | 
| **Revenue Analytics** | 6.5 (717 reviews) | Not enough data | 
| **SEO / Keyword Analytics** | 6.5 (703 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Customization ** | 7.0 (637 reviews) | Not enough data | 
| **Workflow Capability** | 7.8 (198 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.0 (680 reviews) | Not enough data | 
| **Internationalization** | 7.4 (169 reviews) | Not enough data | 
| **Sandbox / Test Environments** | 7.4 (130 reviews) | Not enough data | 
| **Performance and Reliability** | 8.0 (671 reviews) | Not enough data | 
| **Output Document Generation** | 7.8 (140 reviews) | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (11 reviews) | Not enough data | 
| **Multi-step Planning** | 6.5 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (11 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 5.8 (8 reviews) | Not enough data | 
| **Decision Making** | 7.4 (9 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Data Import & Export Tools** | 8.0 (668 reviews) | Not enough data | 
| **Integration APIs** | 7.7 (537 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 7.4 (499 reviews) | Not enough data | 

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | 9.1/10 | 615 |

#### Data Availability

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Contact Data Availability** | Not enough data | 9.1 (531 reviews) | 
| **Company Data Availability** | Not enough data | 9.1 (522 reviews) | 
| **Industry Research Availability** | Not enough data | 8.9 (507 reviews) | 
| **Technographic Data Availability** | Not enough data | 8.7 (191 reviews) | 

#### Data Accuracy

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Contact Data Accuracy** | Not enough data | 9.1 (484 reviews) | 
| **Company Data Accuracy** | Not enough data | 9.1 (500 reviews) | 
| **Technographic Data Accuracy** | Not enough data | 8.8 (212 reviews) | 

#### Agentic AI - Sales Intelligence

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Internationalization** | Not enough data | 9.0 (462 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.2 (468 reviews) | 
| **Performance and Reliability** | Not enough data | 9.4 (505 reviews) | 
| **Reporting/Dashboards** | Not enough data | 9.3 (470 reviews) | 
| **Mobile User Support** | Not enough data | 8.8 (447 reviews) | 
| **APIs** | Not enough data | 8.9 (472 reviews) | 

#### Features

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Lead Builder** | Not enough data | 9.2 (472 reviews) | 
| **Integration to CRM/Marketing Automation** | Not enough data | 8.9 (495 reviews) | 
| **Data Cleaning/Enrichment** | Not enough data | 9.0 (461 reviews) | 
| **Data Segmentation/Filtering** | Not enough data | 9.0 (474 reviews) | 
| **Search** | Not enough data | 9.1 (458 reviews) | 
| **News/People Alerts** | Not enough data | 8.8 (446 reviews) | 
| **Connections** | Not enough data | 9.0 (463 reviews) | 
| **Reporting** | Not enough data | 9.2 (455 reviews) | 
| **Messaging** | Not enough data | 9.3 (472 reviews) | 

### Account Data Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | 8.8/10 | 238 |

#### Lead Intelligence

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Market Insights ** | Not enough data | 8.7 (169 reviews) | 
| **Account-level Insights ** | Not enough data | 8.9 (170 reviews) | 
| **Lead Analysis ** | Not enough data | 8.9 (171 reviews) | 

#### Lead Management

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Segmentation ** | Not enough data | 9.0 (194 reviews) | 
| **Predictive Scoring ** | Not enough data | 8.5 (198 reviews) | 
| **Account Identification ** | Not enough data | 8.9 (192 reviews) | 

#### Marketing Campaigns

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Omni-Channel Tracking ** | Not enough data | 8.6 (205 reviews) | 
| **Revenue Planning ** | Not enough data | 8.3 (227 reviews) | 
| **Media Attribution ** | Not enough data | 8.5 (205 reviews) | 
| **Opportunity Timeline ** | Not enough data | 8.9 (195 reviews) | 
| **Customization ** | Not enough data | 8.9 (194 reviews) | 

#### Campaign Execution

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Website Personalization ** | Not enough data | 8.4 (162 reviews) | 
| **Prioritized Accounts ** | Not enough data | 8.9 (179 reviews) | 
| **Trending Accounts ** | Not enough data | 8.5 (160 reviews) | 
| **Email Campaigns ** | Not enough data | 9.4 (161 reviews) | 

#### Agentic AI - Account Data Management

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | N/A | N/A |

#### Messenger

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Sequencing** | Not enough data | Not enough data | 
| **AI** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Customization Interface** | Not enough data | Not enough data | 

#### Channels

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Social Media** | Not enough data | Not enough data | 
| **Website** | Not enough data | Not enough data | 
| **Text Message (SMS)** | Not enough data | Not enough data | 
| **Voice Assistants** | Not enough data | Not enough data | 
| **Other** | Not enough data | Not enough data | 

#### Customers

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Targeting** | Not enough data | Not enough data | 
| **Profiles** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Lead Gathering** | Not enough data | Not enough data | 
| **Sales Conversion** | Not enough data | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | 8.7/10 | 492 |

#### Lead Facilitation

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 8.8 (436 reviews) | 
| **Lead Qualification** | Not enough data | 9.0 (410 reviews) | 
| **Lead Follow-up** | Not enough data | 9.4 (453 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.9 (404 reviews) | 

#### Organization

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 9.1 (413 reviews) | 
| **Data Entry** | Not enough data | 9.1 (395 reviews) | 
| **Integrations / APIs** | Not enough data | 9.0 (400 reviews) | 

#### Performance Analysis

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Coaching ** | Not enough data | 8.8 (406 reviews) | 
| **Peformance Tracking** | Not enough data | 9.2 (432 reviews) | 

#### Sales Analysis

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 8.6 (442 reviews) | 
| **Sales Forecasting ** | Not enough data | 8.7 (404 reviews) | 

#### Generative AI

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.0 (289 reviews) | 
| **AI Text Summarization** | Not enough data | 9.0 (286 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 8.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (5 reviews) | 
| **Decision Making** | Not enough data | 7.3 (5 reviews) | 

### Email Deliverability

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | 9.0/10 | 1769 |

#### Diagnosis

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **IP Address ** | Not enough data | 8.8 (1498 reviews) | 
| **Domains** | Not enough data | 9.2 (1548 reviews) | 
| **Content ** | Not enough data | 9.1 (1578 reviews) | 
| **Policy Compliance** | Not enough data | 9.3 (1480 reviews) | 

#### Tracking

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Processing Time** | Not enough data | 9.1 (1498 reviews) | 
| **Placement ** | Not enough data | 9.1 (1458 reviews) | 
| **Open Rate** | Not enough data | 9.3 (1559 reviews) | 
| **Time to Open** | Not enough data | 9.1 (1474 reviews) | 
| **Alerts** | Not enough data | 9.0 (1467 reviews) | 

#### Reporting

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Campaign Performance** | Not enough data | 9.3 (1617 reviews) | 
| **Domain Reputation** | Not enough data | 9.3 (1632 reviews) | 
| **Brand Reputation** | Not enough data | 9.2 (1564 reviews) | 
| **Blacklist and Whitelist** | Not enough data | 9.0 (1587 reviews) | 

#### Agentic AI - Email Deliverability

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (38 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (39 reviews) | 
| **Adaptive Learning** | Not enough data | 8.8 (39 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (39 reviews) | 
| **Decision Making** | Not enough data | 9.0 (39 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | 8.1/10 | 348 |

#### Integrated Workflows

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Task Management** | Not enough data | 8.3 (244 reviews) | 
| **Email Tracking/Automation** | Not enough data | 9.2 (303 reviews) | 
| **Calls and Voice** | Not enough data | 7.0 (231 reviews) | 
| **Other Outreach Options ** | Not enough data | 7.4 (229 reviews) | 
| **CRM Integration** | Not enough data | 8.2 (252 reviews) | 
| **Calendar** | Not enough data | 7.7 (231 reviews) | 
| **Shared Records** | Not enough data | 7.9 (240 reviews) | 

#### Repeatability and Reportability

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Content Management** | Not enough data | 8.0 (223 reviews) | 
| **Workflow Management** | Not enough data | 8.3 (240 reviews) | 
| **Workflow Performance** | Not enough data | 8.4 (230 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 7.9 (229 reviews) | 
| **Gamification** | Not enough data | 7.4 (220 reviews) | 

#### AI and Automation

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.4 (231 reviews) | 
| **Lead Scoring** | Not enough data | 8.3 (233 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.4 (233 reviews) | 
| **Buyer Intelligence** | Not enough data | 8.1 (228 reviews) | 
| **Machine Learning** | Not enough data | 8.1 (219 reviews) | 

#### Generative AI

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (229 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (78 reviews) | 
| **Multi-step Planning** | Not enough data | 8.2 (76 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (79 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (73 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (79 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (75 reviews) | 
| **Decision Making** | Not enough data | 7.9 (74 reviews) | 

### Push Notification

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | 9.2/10 | 31 |
| **Instantly** | N/A | N/A |

#### Campaigns

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Customize** | 9.3 (29 reviews) | Not enough data | 
| **Scheduling** | 9.2 (28 reviews) | Not enough data | 
| **Retarget** | 9.1 (29 reviews) | Not enough data | 
| **Segmentation** | 9.2 (28 reviews) | Not enough data | 
| **Triggered Notifications** | 9.2 (30 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Campaign Performance** | 9.2 (28 reviews) | Not enough data | 
| **Audience Insights** | 9.3 (27 reviews) | Not enough data | 

#### Optimization

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **A/B Testing** | 9.0 (27 reviews) | Not enough data | 
| **Personalization** | 9.5 (28 reviews) | Not enough data | 
| **Rich Notifications** | 9.4 (27 reviews) | Not enough data | 
| **Integrations** | 8.9 (28 reviews) | Not enough data | 

#### Agentic AI - Push Notification

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 9.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 9.0 (5 reviews) | Not enough data | 

### Personalization Engines

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | 8.8/10 | 47 |
| **Instantly** | N/A | N/A |

#### Segmentation

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **A/B Testing** | 9.0 (38 reviews) | Not enough data | 
| **Customer Profiles** | 8.5 (40 reviews) | Not enough data | 

#### Targeting

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Behavioral Targeting** | 9.2 (41 reviews) | Not enough data | 
| **Contextual Targeting** | 9.0 (40 reviews) | Not enough data | 

#### Triggered Content

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Geofencing** | 8.5 (26 reviews) | Not enough data | 
| **Triggered Emails** | 8.2 (21 reviews) | Not enough data | 
| **Triggered Messages** | 8.9 (32 reviews) | Not enough data | 

#### Personalized Content

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Recommendation Engine** | 8.7 (31 reviews) | Not enough data | 
| **Personalized Discounts** | 8.9 (24 reviews) | Not enough data | 
| **Website Personalization** | 8.9 (39 reviews) | Not enough data | 

#### Agentic AI - Personalization Engines

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | 8.9/10 | 33 |
| **Instantly** | N/A | N/A |

#### Text Messaging

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Bulk SMS** | 9.1 (30 reviews) | Not enough data | 
| **Two-Way Text Messaging** | 8.8 (28 reviews) | Not enough data | 
| **Text Scheduler** | 8.8 (27 reviews) | Not enough data | 
| **Automatic Replies** | 8.6 (28 reviews) | Not enough data | 
| **Automatic URL Shortening** | 8.9 (28 reviews) | Not enough data | 
| **MMS Marketing** | 8.6 (29 reviews) | Not enough data | 
| **Personalization** | 9.1 (30 reviews) | Not enough data | 
| **Transactional SMS** | 8.9 (29 reviews) | Not enough data | 

#### SMS Platform

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Reporting** | 9.0 (27 reviews) | Not enough data | 
| **Automation** | 9.2 (28 reviews) | Not enough data | 
| **White Label** | 8.4 (29 reviews) | Not enough data | 
| **Text-to-Landline** | 7.8 (29 reviews) | Not enough data | 
| **Short Codes** | 8.4 (26 reviews) | Not enough data | 
| **API Integration** | 8.6 (29 reviews) | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | 8.3/10 | 114 |
| **Instantly** | N/A | N/A |

#### Platform Basics

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Templates** | 8.3 (106 reviews) | Not enough data | 
| **Exporting** | 8.3 (106 reviews) | Not enough data | 
| **Multi-user Access and Collaboration** | 8.4 (103 reviews) | Not enough data | 
| **Multiple Personas** | 8.4 (86 reviews) | Not enough data | 
| **Data Analytics ** | 8.4 (86 reviews) | Not enough data | 

#### Agentic AI - Customer Journey Mapping

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (12 reviews) | Not enough data | 

### Attribution

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | 8.4/10 | 47 |
| **Instantly** | N/A | N/A |

#### Attribution Modeling

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Single-Touch Attribution** | 8.4 (31 reviews) | Not enough data | 
| **Multi-Touch Attribution** | 8.9 (29 reviews) | Not enough data | 
| **Algorithmic Attribution** | 8.7 (23 reviews) | Not enough data | 
| **Cross-Device Attribution** | 8.3 (26 reviews) | Not enough data | 
| **Offline Attribution** | 8.7 (27 reviews) | Not enough data | 
| **Custom Attribution** | 8.4 (30 reviews) | Not enough data | 

#### Agentic AI - Attribution

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Marketing

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **B2B Attribution** | 8.5 (39 reviews) | Not enough data | 
| **B2C Attribution** | 8.3 (27 reviews) | Not enough data | 
| **Marketing Channels** | 8.5 (33 reviews) | Not enough data | 
| **Integrations** | 8.2 (37 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Dashboards** | 7.8 (41 reviews) | Not enough data | 
| **Data Visualizations** | 7.6 (39 reviews) | Not enough data | 
| **Custom Reporting** | 7.5 (41 reviews) | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | 8.0/10 | 52 |
| **Instantly** | N/A | N/A |

#### Platform Basics

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Dynamic Segmentation** | 7.9 (42 reviews) | Not enough data | 
| **Journey Optimization** | 8.0 (44 reviews) | Not enough data | 

#### Platform Data

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Journey Reporting** | 7.7 (49 reviews) | Not enough data | 
| **Trends Reporting** | 7.4 (45 reviews) | Not enough data | 
| **Dashboards** | 7.8 (47 reviews) | Not enough data | 
| **Advanced Data Filtering** | 7.9 (44 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Journey Mapping** | 8.7 (47 reviews) | Not enough data | 
| **Integrations** | 8.0 (41 reviews) | Not enough data | 
| **Automated Alerts** | 8.5 (43 reviews) | Not enough data | 

#### Agentic AI - Customer Journey Analytics

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Lead Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | 8.7/10 | 549 |

#### Lead Intelligence

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Lead Validation** | Not enough data | 9.2 (508 reviews) | 
| **Lead Enrichment** | Not enough data | 8.9 (500 reviews) | 
| **Lead Quality** | Not enough data | 9.0 (505 reviews) | 
| **Lead Analysis** | Not enough data | 9.0 (503 reviews) | 
| **Browser Extension** | Not enough data | 8.5 (513 reviews) | 

#### Agentic AI - Lead Intelligence

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.5 (8 reviews) | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | 7.8/10 | 51 |
| **Instantly** | N/A | N/A |

#### Page Customization

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Drag and Drop** | 7.6 (46 reviews) | Not enough data | 
| **Templates** | 7.8 (47 reviews) | Not enough data | 
| **Advanced Customization** | 7.8 (47 reviews) | Not enough data | 
| **Content Library** | 8.0 (43 reviews) | Not enough data | 

#### Page Optimization

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **A/B Testing** | 8.0 (42 reviews) | Not enough data | 
| **Mobile Responsive** | 7.5 (39 reviews) | Not enough data | 
| **Web Analytics** | 7.8 (44 reviews) | Not enough data | 
| **SEO** | 7.4 (36 reviews) | Not enough data | 

#### Integrations

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **E-Commerce Integration** | 7.9 (35 reviews) | Not enough data | 
| **Email Marketing Integration** | 7.9 (46 reviews) | Not enough data | 
| **Domain Integration** | 8.0 (40 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **AI Text Generation** | 7.9 (11 reviews) | Not enough data | 

#### Agentic AI - Landing Page Builders

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | 7.7/10 | 51 |
| **Instantly** | N/A | N/A |

#### Lead Monitoring

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Features** | 8.2 (47 reviews) | Not enough data | 
| **Performance** | 8.0 (46 reviews) | Not enough data | 
| **Identification** | 7.8 (45 reviews) | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Mobile** | 7.5 (44 reviews) | Not enough data | 
| **Websites** | 7.8 (46 reviews) | Not enough data | 
| **Social Media** | 7.1 (43 reviews) | Not enough data | 
| **Data** | 7.5 (46 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Export/Import** | 7.7 (45 reviews) | Not enough data | 
| **Reporting** | 7.5 (48 reviews) | Not enough data | 

#### Customization

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Forms** | 7.7 (48 reviews) | Not enough data | 
| **Personalization** | 8.0 (47 reviews) | Not enough data | 
| **Templates** | 7.7 (45 reviews) | Not enough data | 
| **Integration** | 8.1 (45 reviews) | Not enough data | 

### Loyalty Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | 9.3/10 | 15 |
| **Instantly** | N/A | N/A |

#### Loyalty Experience

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Loyalty Engine** | 9.2 (13 reviews) | Not enough data | 
| **Rewards** | 9.4 (12 reviews) | Not enough data | 
| **Membership** | 9.2 (12 reviews) | Not enough data | 
| **Personalization** | 9.7 (13 reviews) | Not enough data | 
| **Gamification** | 8.5 (12 reviews) | Not enough data | 
| **Loyalty Cards** | 9.2 (12 reviews) | Not enough data | 

#### Loyalty Platform

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Communication Tools** | 9.2 (14 reviews) | Not enough data | 
| **Customer Relationship Management (CRM)** | 9.6 (14 reviews) | Not enough data | 
| **Loyalty Analytics** | 9.5 (13 reviews) | Not enough data | 
| **Localization** | 8.8 (13 reviews) | Not enough data | 
| **Integrations** | 9.2 (12 reviews) | Not enough data | 

#### Agentic AI - Loyalty Management

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 9.4 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 10.0 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 9.2 (6 reviews) | Not enough data | 

### A/B Testing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | 8.3/10 | 8 |
| **Instantly** | N/A | N/A |

#### Computing

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **WYSIWYG** | 8.7 (5 reviews) | Not enough data | 
| **AI/Machine Learning** | 8.3 (5 reviews) | Not enough data | 
| **Little to No Coding** | 7.9 (7 reviews) | Not enough data | 

#### Experimental Design

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Multivariate testing capacities** | 8.3 (5 reviews) | Not enough data | 
| **Concurrent Testing** | 8.7 (5 reviews) | Not enough data | 
| **Mobile Testing** | 7.7 (5 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Reporting and Analytics** | 7.7 (5 reviews) | Not enough data | 
| **Heatmaps** | 8.7 (5 reviews) | Not enough data | 

#### Agentic AI - A/B Testing

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Lead Mining

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | 8.6/10 | 12 |

#### Agentic AI - Lead Mining

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.8 (11 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (11 reviews) | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | N/A | N/A |

#### Agentic AI - Personalization

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | 8.9/10 | 1015 |

#### Agentic AI - Email Tracking

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (33 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (33 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (32 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (32 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.4 (32 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (32 reviews) | 
| **Decision Making** | Not enough data | 8.5 (32 reviews) | 

#### Analytics

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Open Rates** | Not enough data | 9.3 (927 reviews) | 
| **Link Activity** | Not enough data | 9.2 (901 reviews) | 
| **Attachment Activity** | Not enough data | 8.9 (861 reviews) | 

#### Customizations

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 9.3 (889 reviews) | 
| **Email Scheduling** | Not enough data | 9.5 (922 reviews) | 
| **Notifications** | Not enough data | 9.1 (950 reviews) | 
| **Email Categorization** | Not enough data | 9.3 (918 reviews) | 
| **Templates** | Not enough data | 9.1 (900 reviews) | 

#### Generative AI

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.9 (637 reviews) | 

### AI Marketing Agents

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | N/A | N/A |

#### Performance Optimization & Learning - AI Marketing Agents

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Send-Time Optimization** | Not enough data | Not enough data | 
| **Autonomous A/B Testing** | Not enough data | Not enough data | 

#### Autonomous Campaign Orchestration - AI Marketing Agents 

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **End-to-End Campaign Execution** | Not enough data | Not enough data | 
| **Goal-Based Campaign Planning** | Not enough data | Not enough data | 
| **Cross-Channel Orchestration** | Not enough data | Not enough data | 
| **Conversational Campaign Setup** | Not enough data | Not enough data | 
| **Real-Time Campaign Adaptation** | Not enough data | Not enough data | 

#### AI Content Generation - AI Marketing Agents 

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Dynamic Content Optimization** | Not enough data | Not enough data | 
| **AI Copy Generation** | Not enough data | Not enough data | 
| **Personalized Content Creation** | Not enough data | Not enough data | 

#### Audience Intelligence & Segmentation - AI Marketing Agents 

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Lookalike Audience Modeling** | Not enough data | Not enough data | 
| **Behavioral Triggering** | Not enough data | Not enough data | 
| **Predictive Audience Segmentation** | Not enough data | Not enough data | 

#### Integrations & Data Connectivity - AI Marketing Agents 

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Event & Data Ingestion** | Not enough data | Not enough data | 
| **CRM & CDP Integration** | Not enough data | Not enough data | 

### Account-Based Execution

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | N/A | N/A |

#### Marketing Distribution

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Segmentation ** | Not enough data | Not enough data | 
| **Personalized Messaging ** | Not enough data | Not enough data | 
| **Website Personalization ** | Not enough data | Not enough data | 
| **Email Campaigns ** | Not enough data | Not enough data | 
| **Digital Advertising** | Not enough data | Not enough data | 
| **Direct Mail** | Not enough data | Not enough data | 

#### Campaign Planning

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Strategy Mapping ** | Not enough data | Not enough data | 
| **Prioritized Accounts ** | Not enough data | Not enough data | 
| **Trending Accounts ** | Not enough data | Not enough data | 
| **Sales Activation** | Not enough data | Not enough data | 

#### Integrations

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Ad Network Integrations ** | Not enough data | Not enough data | 
| **Buyer Intent Data Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 

### Mobile Marketing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | 8.7/10 | 51 |
| **Instantly** | N/A | N/A |

#### Analysis

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Application Attribution** | 8.7 (46 reviews) | Not enough data | 
| **Campaign Analysis** | 9.1 (46 reviews) | Not enough data | 
| **Uninstall Tracking** | 8.3 (39 reviews) | Not enough data | 
| **Custom Dashboards** | 9.1 (37 reviews) | Not enough data | 

#### Campaigns

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Proximity Marketing** | 8.7 (44 reviews) | Not enough data | 
| **Push Notifications** | 9.0 (43 reviews) | Not enough data | 
| **Bulk SMS** | 8.8 (44 reviews) | Not enough data | 
| **Two-Way Text Messaging** | 8.8 (42 reviews) | Not enough data | 
| **Email Campaigns** | 9.4 (37 reviews) | Not enough data | 
| **Audience Segmentation** | 9.1 (37 reviews) | Not enough data | 

#### Engagement

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Coupons and Promotions** | 8.4 (42 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Optimization** | 8.9 (42 reviews) | Not enough data | 
| **Integrations - Mobile Marketing** | 8.8 (43 reviews) | Not enough data | 
| **Internationalization** | 8.6 (43 reviews) | Not enough data | 

#### Agentic AI - Mobile Marketing

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (6 reviews) | Not enough data | 
| **Decision Making** | 8.3 (6 reviews) | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | 8.2/10 | 131 |
| **Instantly** | N/A | N/A |

#### Marketing Operations

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **ROI Tracking** | 8.0 (92 reviews) | Not enough data | 
| **Data Collection** | 8.5 (107 reviews) | Not enough data | 
| **Customer Insights** | 8.0 (100 reviews) | Not enough data | 
| **Multi-User Access** | 8.7 (106 reviews) | Not enough data | 
| **Spend Management** | 7.5 (76 reviews) | Not enough data | 
| **White Label** | 7.9 (69 reviews) | Not enough data | 

#### Campaign Activity

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Campaign Insights** | 8.6 (100 reviews) | Not enough data | 
| **Reports and Dashboards** | 8.5 (116 reviews) | Not enough data | 
| **Campaign Stickiness** | 8.3 (89 reviews) | Not enough data | 
| **Multichannel Tracking** | 8.4 (102 reviews) | Not enough data | 
| **Brand Optimization** | 8.1 (92 reviews) | Not enough data | 
| **Predictive Analytics** | 7.9 (73 reviews) | Not enough data | 

#### Agentic AI - Marketing Analytics

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (5 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Marketing (formerly Salesforce Marketing Cloud)** | N/A | N/A |
| **Instantly** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories

**Unique to Agentforce Marketing (formerly Salesforce Marketing Cloud) (16):** [AI Marketing Agents Software](https://www.g2.com/categories/ai-marketing-agents), [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing), [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Push Notification Software](https://www.g2.com/categories/push-notification), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Attribution Software](https://www.g2.com/categories/attribution), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Loyalty Management Software](https://www.g2.com/categories/loyalty-management), [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Personalization Software](https://www.g2.com/categories/personalization), [Personalization Engines](https://www.g2.com/categories/personalization-engines)

**Unique to Instantly (11):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Email Deliverability Tools](https://www.g2.com/categories/email-deliverability), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Account Data Management Software](https://www.g2.com/categories/account-data-management), [Lead Mining Software](https://www.g2.com/categories/lead-mining), [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [CRM Software](https://www.g2.com/categories/crm), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [Email Marketing Software](https://www.g2.com/categories/email-marketing)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Marketing (formerly Salesforce Marketing Cloud) | Instantly | 
|---|---|---|
| **Small-Business** | 28.7% | 95.1% | 
| **Mid-Market** | 48.1% | 4.7% | 
| **Enterprise** | 23.2% | 0.2% | 

### By Industry

#### Agentforce Marketing (formerly Salesforce Marketing Cloud)

- **Computer Software:** 13.5%
- **Marketing and Advertising:** 12.7%
- **Information Technology and Services:** 10.3%
- **Financial Services:** 4.6%
- **Internet:** 3.5%
- **Retail:** 2.9%
- **Non-Profit Organization Management:** 2.7%
- **Hospital & Health Care:** 2.6%
- **Education Management:** 2.3%
- **Insurance:** 1.7%
- **Other:** 43.1%

#### Instantly

- **Marketing and Advertising:** 45.0%
- **Computer Software:** 8.9%
- **Information Technology and Services:** 6.9%
- **Consulting:** 5.4%
- **Staffing and Recruiting:** 4.1%
- **Financial Services:** 2.5%
- **Real Estate:** 1.4%
- **Design:** 1.3%
- **Accounting:** 1.2%
- **Professional Training & Coaching:** 1.2%
- **Other:** 22.1%

---
## Alternatives

### Alternatives to Agentforce Marketing (formerly Salesforce Marketing Cloud)

- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1203 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (624 reviews)
- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1681 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14758 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1353 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14690 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1357 reviews)
- [GetResponse](https://www.g2.com/products/getresponse/reviews) — 4.3/5 stars (1120 reviews)
- [Sailthru by Marigold](https://www.g2.com/products/sailthru-by-marigold/reviews) — 4.2/5 stars (155 reviews)

### Alternatives to Instantly

- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9652 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9096 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1542 reviews)
- [Snov.io](https://www.g2.com/products/snov-io/reviews) — 4.5/5 stars (492 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2566 reviews)
- [Success.ai](https://www.g2.com/products/success-ai/reviews) — 4.8/5 stars (276 reviews)
- [Smartlead](https://www.g2.com/products/smartlead/reviews) — 4.5/5 stars (327 reviews)
- [lemlist](https://www.g2.com/products/lemlist/reviews) — 4.6/5 stars (1598 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Saleshandy](https://www.g2.com/products/saleshandy/reviews) — 4.6/5 stars (775 reviews)

---
## Top Discussions

### Agentforce Marketing (formerly Salesforce Marketing Cloud)

- Title: [I'm stuck on setting up automated email campaigns in Salesforce Marketing Cloud Engagement. Any tips?](https://www.g2.com/discussions/i-m-stuck-on-setting-up-automated-email-campaigns-in-salesforce-marketing-cloud-engagement-any-tips) — 3 comments
  > **Top comment:** "Hello,
The process of automating email campaigns is as follows: determine campaign goals and communication purpose.
Then create a DE (Data Extension) to..."
- Title: [Is Salesforce an ESP?](https://www.g2.com/discussions/is-salesforce-an-esp) — 3 comments
  > **Top comment:** "yes"
- Title: [What does Salesforce software do?](https://www.g2.com/discussions/salesforce-email-studio-what-does-salesforce-software-do) — 3 comments
  > **Top comment:** "This is tool for Email Marketing "
- Title: [How do we capture web leads to Pardot in Wordpress. All attempts have failed.](https://www.g2.com/discussions/12271-how-do-we-capture-web-leads-to-pardot-in-wordpress-all-attempts-have-failed) — 3 comments, 1 upvote
  > **Top comment:** "Create a Pardot form (Marketing > Forms > Forms > Add Form)

Once complete, on the top right select the dropdown arrow next to "View Report". Click "View..."
- Title: [How is Salesforce Marketing Cloud Account Engagement helping businesses tailor their marketing efforts to individual customer needs?](https://www.g2.com/discussions/how-is-salesforce-marketing-cloud-account-engagement-helping-businesses-tailor-their-marketing-efforts-to-individual-customer-needs) — 2 comments
  > **Top comment:** "What I like most is its ability to integrate multiple data sources smoothly, which facilitates the management of distributed clusters without affecting speed."

### Instantly

- Title: [What is Instantly used for?](https://www.g2.com/discussions/what-is-instantly-used-for) — 9 comments, 2 upvotes
  > **Top comment:** "Cold email inbox set up and maintenance. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-instantly)