Compare Instantly and Pipedrive 
At a Glance
Market Segments
Small-Business (95.3% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
Free Trial Per Month
$24.00 1 Seats Per Month
Instantly
Star Rating
(4,051)4.8 out of 5
Market Segments
Small-Business (95.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(2,968)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in its intuitive interface, making it easy for users to monitor deal progress and set reminders. This feature is particularly appreciated by users who value organization and collaboration across teams, ensuring that no opportunities slip through the cracks.
- Users say that Instantly stands out for its simplicity and ease of use. Many reviewers highlight the straightforward interface, which helps keep tasks uncluttered and manageable, making it a favorite for those who prefer a clean and efficient workspace.
- According to verified reviews, Pipedrive's setup process is praised for being user-friendly, with many users noting that it allows for quick onboarding. This is a significant advantage for teams looking to implement a CRM solution without extensive training.
- Reviewers mention that Instantly's customer service is a major plus, with users appreciating the responsive support that enhances their overall experience. This level of support can be crucial for businesses that need timely assistance as they navigate their email marketing efforts.
- G2 reviewers highlight that while Pipedrive has a strong presence in the CRM space, it faces challenges in email marketing capabilities compared to Instantly, which is noted for its robust features in this area, including high-volume sending and automated email responses.
- Users report that both platforms have their strengths, but Instantly's higher ratings in customer support and ease of setup suggest it may be better suited for small businesses looking for a hassle-free experience, while Pipedrive remains a solid choice for those focused on CRM functionalities.
Pricing
Entry-Level Pricing
Instantly
Free
Free Trial
Per Month
Everything you need to scale your cold outreach campaigns.
- Unlimited email sending accounts
- Unlimited domain warmup
- Advanced sequences
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Instantly
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
9.3
3,437
8.5
2,575
Ease of Use
9.4
3,613
8.8
2,612
Ease of Setup
9.2
2,779
8.7
1,619
Ease of Admin
9.4
1,848
8.6
1,019
Quality of Support
9.6
3,408
8.4
2,202
Has the product been a good partner in doing business?
9.5
1,821
8.7
987
Product Direction (% positive)
9.8
3,470
8.8
2,537
Features by Category
Sales Force Automation
9.0
157
8.5
2040
|
Verified
8.6
151
Feature Not Available
9.0
164
8.9
2100
|
Verified
8.9
152
8.6
2094
|
Verified
8.6
152
7.7
1614
|
Verified
9.0
153
8.3
1118
|
Verified
8.6
147
7.7
1615
|
Verified
8.5
142
7.7
1569
8.6
150
7.8
1674
Marketing Automation
9.4
156
7.5
1511
|
Verified
9.4
157
7.5
1492
|
Verified
9.3
157
8.5
1848
|
Verified
9.0
160
7.5
1448
|
Verified
Customer Support
8.9
153
7.9
1008
9.1
150
7.8
988
9.0
150
8.0
1019
8.2
140
7.5
1476
8.8
144
7.7
961
Reporting & Analytics
8.9
138
8.0
1870
|
Verified
9.2
136
8.3
1958
|
Verified
8.7
136
7.9
1720
|
Verified
Mobile & Social
8.6
142
7.6
1424
|
Verified
8.4
130
7.4
1376
|
Verified
8.5
133
7.9
1589
|
Verified
Platform
8.7
193
8.2
1342
|
Verified
8.9
187
8.3
1334
9.0
183
8.4
1358
|
Verified
8.5
184
8.2
1169
|
Verified
8.5
181
7.3
1059
|
Verified
8.8
180
7.8
1171
9.3
187
8.7
1324
|
Verified
8.6
192
7.8
1125
Integration
9.2
158
8.1
1228
|
Verified
8.9
155
8.0
1163
|
Verified
8.8
152
7.8
1091
|
Verified
Generative AI
8.7
115
Feature Not Available
Agentic AI - CRM
8.3
12
7.3
169
8.1
12
7.6
172
7.6
12
7.5
170
7.4
12
7.3
169
7.9
12
7.3
168
7.6
12
7.3
169
8.2
12
7.6
172
Email Marketing
8.9
2340
8.2
210
9.3
2371
8.2
211
9.5
2377
7.8
205
9.4
2341
8.2
209
9.6
2403
8.3
211
9.4
2353
8.2
206
9.1
2232
7.9
205
9.1
2053
8.2
203
8.4
1943
7.5
197
Reporting & Analytics
9.2
2299
7.5
192
9.2
2303
8.2
205
Generative AI
8.7
1402
Feature Not Available
8.7
1406
Feature Not Available
Agentic AI - Email Marketing
8.4
58
7.0
25
8.3
57
6.9
25
8.7
58
7.3
25
8.8
57
7.5
24
8.8
57
7.5
25
Integration
9.3
2336
8.2
226
8.9
2202
7.8
223
8.7
2167
7.9
220
8.7
2049
8.2
220
8.2
1999
7.2
213
8.2
1930
7.3
210
Data Availability
9.1
531
Not enough data
9.1
522
Not enough data
8.9
507
Not enough data
8.7
191
Not enough data
Data Accuracy
9.1
484
Not enough data
9.1
500
Not enough data
8.8
212
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
462
Not enough data
9.2
468
Not enough data
9.4
505
Not enough data
9.3
470
Not enough data
8.8
447
Not enough data
8.9
472
Not enough data
Features
9.2
472
Not enough data
8.9
495
Not enough data
9.0
461
Not enough data
9.0
474
Not enough data
9.1
458
Not enough data
8.8
446
Not enough data
9.0
463
Not enough data
9.2
455
Not enough data
9.3
472
Not enough data
Lead Intelligence
8.7
169
Not enough data
8.9
170
Not enough data
8.9
171
Not enough data
Lead Management
9.0
194
Not enough data
8.5
198
Not enough data
8.9
192
Not enough data
Marketing Campaigns
8.6
205
Not enough data
8.3
227
Not enough data
8.5
205
Not enough data
8.9
195
Not enough data
8.9
194
Not enough data
Campaign Execution
8.4
162
Not enough data
8.9
179
Not enough data
8.5
160
Not enough data
9.4
161
Not enough data
Agentic AI - Account Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.8
436
Not enough data
9.0
410
Not enough data
9.4
454
Not enough data
8.9
404
Not enough data
Organization
9.1
413
Not enough data
9.1
395
Not enough data
9.0
400
Not enough data
Performance Analysis
8.8
406
Not enough data
9.2
432
Not enough data
Sales Analysis
8.6
443
Not enough data
8.7
404
Not enough data
Generative AI
9.0
289
Not enough data
9.0
286
Not enough data
Agentic AI - AI Sales Assistant
8.7
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Diagnosis
8.8
1497
Not enough data
9.2
1547
Not enough data
9.1
1578
Not enough data
9.2
1479
Not enough data
Tracking
9.1
1497
Not enough data
9.1
1457
Not enough data
9.3
1557
Not enough data
9.1
1473
Not enough data
9.0
1466
Not enough data
Reporting
9.3
1615
Not enough data
9.3
1631
Not enough data
9.2
1563
Not enough data
9.0
1587
Not enough data
Agentic AI - Email Deliverability
8.7
38
Not enough data
8.8
39
Not enough data
8.8
39
Not enough data
8.8
39
Not enough data
9.0
39
Not enough data
Integrated Workflows
8.3
241
Not enough data
9.2
284
Not enough data
6.9
230
Not enough data
7.4
229
Not enough data
8.2
250
Not enough data
7.7
231
Not enough data
7.9
240
Not enough data
Repeatability and Reportability
8.0
223
Not enough data
8.3
231
Not enough data
8.3
227
Not enough data
7.9
229
Not enough data
7.4
220
Not enough data
AI and Automation
8.4
230
Not enough data
8.3
233
Not enough data
8.4
232
Not enough data
8.1
229
Not enough data
8.1
218
Not enough data
Generative AI
8.3
224
Not enough data
Agentic AI - Sales Engagement
8.2
76
Not enough data
8.2
76
Not enough data
8.0
76
Not enough data
8.0
73
Not enough data
7.9
76
Not enough data
8.0
74
Not enough data
7.9
74
Not enough data
Lead Intelligence
9.2
508
Not enough data
8.9
500
Not enough data
9.0
505
Not enough data
9.0
503
Not enough data
8.5
513
Not enough data
Agentic AI - Lead Intelligence
7.5
8
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Lead Mining
8.8
11
Not enough data
8.3
11
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
408
Not enough data
8.3
428
Not enough data
8.0
411
Administrative
Not enough data
7.8
408
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
8.7
33
7.7
56
8.6
33
7.8
57
8.6
32
7.7
57
8.6
32
7.5
55
8.4
32
7.6
56
8.5
32
7.8
56
8.5
32
8.1
55
Analytics
9.3
928
8.0
255
9.2
901
8.2
256
8.9
861
8.1
249
Customizations
9.3
889
8.2
267
9.5
923
8.3
256
9.1
951
8.3
269
9.3
918
7.9
257
9.1
900
8.3
258
Generative AI
8.9
637
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
431
Not enough data
7.9
426
Not enough data
8.4
435
Not enough data
8.0
420
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
441
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
441
Categories
Categories
Shared Categories
Instantly and Pipedrive are categorized as Email Tracking, CRM, and Email Marketing
Unique Categories
Instantly is categorized as Sales Engagement, Email Deliverability, AI Sales Assistant, Account Data Management, Lead Mining, Lead Intelligence, Visitor Identification, and Sales Intelligence
Reviews
Reviewers' Company Size
Instantly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
45.2%
Computer Software
8.7%
Information Technology and Services
6.9%
Consulting
5.5%
Staffing and Recruiting
4.0%
Other
29.6%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Discussions
What is Instantly used for?
7 Comments
AP
a) Sending cold emails
b) Searching for prospects
Read more
Instantly has no more discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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